Who Uses This Software?

Serving resale and consignment shop owners since 1996, we've helped automate over 4,000 resale shops throughout North America. Whether you're a sole operator or a 20,000 sq ft military thrift shop.


Average Ratings

352 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $129.00/month/user
    See pricing details
  • Pricing Details
    Lease pricing starting at $129/month or purchase for $995 (free financing)
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Visual Horizons Software
  • www.consignpro.com/
  • Founded 1996
  • United States

About This Software

Trusted by over 4000 resale shop owners since 1996, ConsignPro is an industry favorite. Their innovative Main Menu makes ConsignPro one of the easiest programs to use and their Support Team is always available if you get stuck. ConsignPro handles retail point of sale, inventory, consignor, and customer management, e-commerce and robust retail accounting for a variety of consignment segments including apparel, antiques, bridal, furniture, art, books, and sporting equipment. Try the 30-day trial.


Features Checklist

  • Consignor Management
  • Customer Database
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Point of Sale (POS)
  • Pricing Optimization

Product Reviews

I have used consignpro for almost 8 years, it has been quite easy to navigate and train employees.

Jun 15, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, easy to train, always updated with up to date knowledge. Provides good training and provide many different reports.

Cons: The cost, not always a fast response to technical support questions. Tags, printer etc expensive, especially since we reside in Canada.

Overall: Happy customers, updated records, kept all my sales figures organized and easy to access. so many functions to acces.

Great for consignment, art, and locally made items.

Jun 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very well thought out and just overall awesome for a store selling secondhand items on consignment. We also sell a lot of locally made items and new items that we order in, and the system is versatile enough to handle everything we throw at it. I looked at several other kinds of software before deciding on this one, and I'm so glad I went with Consignpro.

Cons: About the only thing I can think of that I wouldn't mind added is if you could see some of the last items as you were entering them. When you're entering secondhand items in one by one, it's fine, but when you're entering in dozens of new items as we do, you can develop tunnel vision and forget where in the order you are. Also, I wish myresaleweb was a little more modernized.

I have had the Software for 8 years. It's easy to use and the customer support is accessible

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The softest is very user friendly - the software is updated on a consistent basis with new features

Cons: To my knowledge, the software Does not work with apple Mac computers. There is not an online or virtual option with full capability

Vendor Response

by Visual Horizons Software on June 16, 2017

We are releasing our Cloud Version of ConsignPro next week which will run on Macs, iPads, and other devices! We are always working to improve our software.

A must for anyone in the resale industry

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, great inventory and consignor management

Cons: None

Overall: ConsignPro is an excellent program for anyone in the resale business who handles items on consignment. This software helps to keep track of consignors, inventory, invoices, sales, and to do reports as well as returns. It also has an employee database option, though I personally do not use that feature. This software would be ideal for both retail storefronts as well as online consignment shops - both big and small businesses. My resale business is an at home venture, but I would be lost without this program as it helps me keep everything organized and to keep track of my clients and their merchandise. I highly recommend this software to anyone involved in secondhand sales.

Recommendations to other buyers: Use this program for your online resale business even if you're not consigning, it's excellent for inventory databasing

Great consignment program

Jan 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The software is pretty much an all in one solution to run a consignment store.

Cons: I wish customizing and exporting reports was a little easier.

Overall: Consign Pro for the most part is by far the best consignment POS software you can find. We have used Consign Pro for about 7 years. We started with just a couple hundred consignors and now we have more than 10000! The software and updates have kept up with the growth of our company. There are parts of the software that could be better as with any software. Most of the things are just personal preference on how we would want it to work, not really a problem with the software.
One great thing I want to be sure to mention is the tech support. They are very quick and always can fix any problem within minutes.
I would recommend this software to any consignment store looking for a POS solution.

Recommendations to other buyers: Familiarize yourself with all areas of the software and you will have no problems.

Money maker.

Jan 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It organizes you way more then you'd be able to on your own.

Cons: A bit pricey.

Overall: We have been using Consign Pro for about a year now. Definitely a game changer. Overall a great product.

Recommendations to other buyers: Even tho it's a bit pricey it's well worth it.

Great software program for consignment stores!

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: - Myresaleweb.com online login for consignors.
- All of the different reports available.
- The ease of adding items into the system and the option to mark as consigned, store-owned or vendor!

Cons: I wish there was an advanced option on the Consignor Account Activity Since Last Payout. We have a lot of consignor's that want printed detailed reports of their activity since their last payout but this option doesn't show as much detail as the consignors want. We have to print their entire item history report, which can turn into a lot of paperwork.

Overall: I have almost 8,000 consignors and have been opened for over 6 years. I have used ConsignPro since the very beginning. Not only is the software up-to-date and reliable but the ease of the system and the friendliness of the staff make it the best software to have!

Simple software to use with great support!

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and customize for our shop

Cons: The manual is somewhat tricky to navigate for specific items

Overall: The software was very easy to use and customize to my store needs. Support is extremely helpful whenever I have questions and most issues are resolved within minutes! The program easily integrates with all of the purchasing tools (register, bar code scanner, etc.) for a seamless process.

Easy Peasy to learn and use

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Simple

Cons: nothing

Overall: I chose ConsignPro because it appeared to be simple and the icons and text were large enough to see without readers. It is easy to use and any time I had a question support was immediately helpful. This is my first business and ConsignPro had features I didn't. t even know I would need , but those features have turned out to be invaluable.

Recommendations to other buyers: Watch the video...read the Manuel then use it

ConsignPro is like having an extra employee

Jan 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My consignors think I'm a genius because I know where everything is and it is so organized. The fact is, I rely on ConsignPro to remember everything. Once I log their items in I don't have to worry. I upload their accounts so they can check their balance and view their items online. This saves me from phone calls. And they TRUST me. Everything is upfront.

ConsignPro Drives our customer engagement

Dec 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customer Service is awesome. If I didn't have that tech support, I'd be terrified of my computers crashing and losing that database.

Cons: Some functions are a little counterintuitive, but nothing unpassable.

Overall: ConsignPro has been so great to use. It takes a little bit of a learning curve to master, but if you set it up right with all your categories, it's such a great POS system and we are able to generate great reports to help us make valuable decisions. Also, myresaleweb looks pretty antiquated, but consignors LOVE it. It keeps them engaged and coming back!

Recommendations to other buyers: I did a lot of research before choosing ConsignPro, even though a family member already used it. I wanted to make sure I made the best business decision. I'm very glad we went with consignpro.

Great program for consignment!

Dec 23, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love how it is easy to keep consignors separate and organized! With both new and consignment items, ConsignPro easily separates the two and keeps profit easily identifiable.

Cons: The user manual. It, unfortunately, is not very helpful. The most basic topics it will cover but I usually end up having to call tech support either way.

Overall: ConsignPro has been a great software program in just starting a boutique with consignment and new! It lets us add our new items as well as items from other consignors, and helps keep everything organized! The extra customer support is well worth the price, as I can say one of the few issues we have is that the manual is not extremely helpful. It gives the basics, but being able to call and talk to someone and tell them your concern is much more valuable!

Fantastic software

Dec 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is extremely user friendly

Cons: I wish it was easier to look up items that tags have come off.

Overall: I have used Cinsignpro for the last 8 years. It is very user friendly with very little issues. Customer service is always on point.

Recommendations to other buyers: Lots of useful information can be pulled from the reports.

Vendor Response

by Visual Horizons Software on January 02, 2017

It's very easy to lookup a tag that fell off!!! You have 2 options: 1) Go to "Lookup Inventory" and enter any/or all of these fields type, description, color, size 2) Go to Reports and you can lookup by any of the 13 fields. If you have any questions or need assistance please contact support at 305.535.0959.

Cradle and All

Dec 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I purchased Cradle and All in August. The consign pro system is so user friendly! It was one thing I didn't worry about becoming a business owner for the first time

Going on 6 years

Dec 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User-friendly

Cons: Few quirks but easy to work around them.

Overall: Best investment for my business. Consignpro has cut my costs by thousands. Very user-friendly and they are always adding new options.

love the software

Dec 22, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: i love the software program, it is very convenient. Customer service is available 5 days a week to help you.

Vendor Response

by Visual Horizons Software on December 22, 2016

Thank you for the review. Our support is actually open 6 days a week (Monday-Saturday) and available for emergency support after hours.

ConsignPro

Dec 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of it especially in training new employees

Cons: Wish list and finding items.

Overall: Have used for years and will continue to use but would like to see cheaper continuing education. The support team has been great and very helpful throughout the years.

Recommendations to other buyers: Would be nice if we lost a ticket on floor as we do alot that we could find that item in the system by description logged in.

Vendor Response

by Visual Horizons Software on January 02, 2017

It's very easy to lookup a tag that fell off!!! You have 2 options: 1) Go to "Lookup Inventory" and you can lookup by the description, type, size and/or color 2) Go to Reports and you can lookup by any of the 13 fields. If you have any questions or need assistance please contact support at 305.535.0959.

Review for ConsignPro

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Knock on wood, I haven't had many issues at all with this system. (especially since I am not tech savvy at all) Any time I have ever needed assistance, I have never had an issue getting help. The system is a little tricky sometimes, but easy to follow once you either read up or just call and ask. I am very pleased with the services they provide.

ConsignPro

Dec 21, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to use.

Cons: Can't access it remotely.

Overall: I like ConsignPro but I would like it even better if I could access it from anywhere, not just my work computers.

Works well

Dec 21, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: see first page

Cons: see first page

Overall: It would be nice if this software had some more features - especially in the reports department. Doesnt offer as many variations as we could use. Wish list feature not great - driven by description which can varies depending on who entered the item - to the point of making it fairly useless.

Recommendations to other buyers: see first page

Vendor Response

by Visual Horizons Software on December 21, 2016

We have over 24 different reports that provide all the information you should need. We consider ourselves an open book and try to include our customers recommendations into our software updates. We would love your feedback on what additional reports you would like to see. No software program will ever be everything to everyone but if you can get 85% of your needs in a "canned" solution you're way ahead of the game. We have over 200 features in the software, I'm glad that 198 of them are working great for you.

No complaints here!

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: I have recommended this product to other people either thinking about starting up a non-profit consignment shop or to those who already run one, but were impressed with the look of our tickets.

Overall: I manage a shop that relies mostly on volunteers, so there is a huge turnover on cashiers. ConsignPro is very easy to learn and user friendly. When I have had a technical problem, the tech support staff have been very prompt in calling back, and very patient in guiding me through whatever process was needed to fix the problem. I've no complaints with either the program nor the company and it's staff.

Best program for consignment shops!

Dec 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, features available to customize to the needs of my business, technical support and updates.

Cons: Not having the ability to pull up what has sold on a consignors account without having to drill down on the activity option one by one.

Overall: I have been using consign pro since the day I opened 12 years ago. It seemed like a big investment at first since I was just starting my new business but has paid for itself ten fold! I would not have been able to grow and thrive without it!

Recommendations to other buyers: Love it!

Fine for in-store but limiting otherwise

Dec 21, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy to use as an in-store tool

Cons: Not having real-time access from remote locations is very limiting

Overall: The program is fine for the most part for in-store functionality (checking out customers, tagging and reporting) but does have a major flaw. It would be beneficial to have data stored in a web-based system so real-time information could be accessed not only from the store but also from a home computer. Tagging also could be done at home while the store is open if it was a web based system. As an owner who often has an employee working at the store, not having real-time access to the database from home is extremely limiting.
In summary, it works fine for daily in-store functions but needs to move to a web base system so work can be done in real-time from locations away from the store. Customer service is very responsive.

Vendor Response

by Visual Horizons Software on December 21, 2016

It's not a major flaw that ConsignPro is not cloud-based, it's by design. All orders come with a free home copy so you can work from home when the store is closed. ConsignPro also has the option to text or email you the sales numbers everyday if you're not at the store. You can also use a remote desktop software to access your store computer at anytime in real time. Our support team can help you with any of these features. We will offer a cloud based option in 2017 and all customers will have an opportunity to upgrade at that time.

Great POS Program

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great support

Cons: Could be expanded for non Consignment type stores

Overall: This is a dedicated company. Great value for the investment and great product support. Love that it's all handled in the USA.

Recommendations to other buyers: Keep up the vision.

Consignpro for small business

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Super easy to train.

Cons: Hmmm. Nothing comes to mind

Overall: Consignor is user-friendly even for the least computer savvy people. The customer service is knowledgeable, prompt and courteous. I extremely like that Brian welcomes comments from consignpro users and diligently makes needed updates. Consignpro sends emails regarding holiday hours for support and I find that extremely helpful. The offsite backup keeps me at ease in the event of a crash. These are just a few of the many wonderful things about consignpro.

Great software!!! Best for running a consignment store!!!

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The information I can instantly look up for a consigned and how organized the information is provided.

Cons: I wish some reports were easier to obtain on the back end. I wish the manual went more in depth about the business reports you can run

Overall: I have been with consignpro for 4 years and absolutely love the program! It is user-friendly and provides any information that I need for a consigned or customer! The tech support is by far the best ever!

" A REAL BANG FOR YOUR MONEY"

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How everything is user-friendly and when you have a problem the solution is only a call away.

Cons: I wish one of those great gals lived closer. So they could come to the store and show me just what I am missing that I am not doing HA!!!HA!!

Overall: I can't say enough good about Consign Pro Program. It has so many different categories to work with. I don't even think I have begun to learn everything it offers, but I'm getting there. Anytime I call for support customer service are always so friendly and polite and never in a hurry. When I call and there is no answer someone calls me back within an appropriate time limit. The representative really did a wonderful service for us as Consignment Store Owners in creating this program.

Recommendations to other buyers: No

Best software, best customer service.

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Unlimited consignors.

Cons: I can't think of any.

Overall: The use of this software creates ease of mind. Put in customer, put in their items, sell, write a check, done.

Recommendations to other buyers: Customer service is the best, call, email, quick response, perfect every time.

Have used this software successfully for 15 years....

Dec 20, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to add inventory and keep track of consignors items.

Cons: Cannot delete an item without deleting entire sale, cannot save sales as we once were able to, not compatible with any other processor but theirs and no online accessibility for clients. Also, the wishlist feature is pretty much useless. On the inventory lookup, you must be too specific to find the actual item. Also, the types have been pre-selected and you cannot change them manually...

Overall: When we first began using ConsignPro the features were exactly what we needed. As time has gone on and updates have been made, some features have been lost and some added, both to the improvement and detriment of ease of use. As our business has grown, we could use additional features, but have not found a program as easy to use as this. In the long run, however, this is an efficient software for small consignment businesses.

Vendor Response

by Visual Horizons Software on December 21, 2016

Interestingly, every CON you mentioned is NOT true. Please contact our Support Team for training on how to use the features you're not familiar with so that you may fully enjoy ConsignPro! Glad you have 15 years in!

Consign Pro is Easy to Use

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It does just about everything I need it to. It is great for monthly reports

Cons: It does not have a search feature when just trying to locate an item. I have to know who the consignor was. I would like a feature where I can put in what the item is so I can find who it belongs to if the tag has come off.

Overall: We have been using Consign Pro for 2 years now and it has been a great program for all of our consignment needs! We started off with a very inexpensive program and it couldn't do even a 10th of this program can! It costs a little to get started but worth every penny! Customer Support is a yearly charge however anytime I have had a question I have been able to speak to someone almost immediately that could walk me through anything! I highly recommend them for your business needs!

Recommendations to other buyers: Lots of features and customer support is great.

Another year of stress-free and user friendly software!!

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User-Friendly. Trains my new staff for me!!!

Cons: Sorry, have nothing yet.

Overall: I have been using Consign Pro for 5 1/2 years and I have never had to worry about potential issues. The customer service is second to none and the staff is extremely helpful and very friendly. The response time is almost always immediate. I always recommend Consign Pro to new businesses. It is the best and the most economical software in the business: no, in the world. It is hard to not to appreciate a great software product matched by equally great customer service.

Recommendations to other buyers: No, your communication and constant efforts to improve are much appreciated.

A Key Tool For My Business

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Five years ago I opened my business, La Belle Legacy, a home decor consignment and gift shop. I researched other software packages and decided Consign Pro was the best option for my business. I have been very happy with the Consign Pro software, its yearly updates, and the support that they offer. Their customer service is valued. They also offer once a year a business trip to learn more about the latest additions to the software. Consign Pro is a key tool and I would highly recommend it to other businesses looking for consignment software.

Expect Excellent Support!

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use.

Overall: Have had a few minor issues - always solved quickly and efficiently. Almost always get a specialist when phoning in. Anytime you have to leave a message, the response is almost immediate. Have received compliments from customers about how easy it is to understand the dated markdown process. Truly appreciate this system!

Recommendations to other buyers: On the "Add Inventory" page could use a "hold" on Description, Short Description, and Color/Size as well as Type. Would use that a lot and would be a big time saver for those of us who may not be the fastest typers in the world. (Like Me ha ha!)

Great consignment program

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: none

Overall: We have been with ConsignPro for 8 years. We enjoy the program very much and the service is great! You get what you pay for!!

Recommendations to other buyers: Receipt printer and tag printer have never worked properly!!!

Awesome software!

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Detailed daily reports, ease of use

Cons: Consignor Reports are not as detailed as I hoped but my consignors don't complain.

Overall: This software works perfectly for my business and the customer service is super helpful and always friendly! Detailed reports for myself and my consignors keeps everyone happy! I would recommend any business owner use this software for daily operations.

Good program

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Works well, does what we need. The layaway procedure can be a bit confusing, as it is not intuitive, but otherwise not bad.

Easy and efficient

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's extreme ease to use.

Cons: I don't use every aspect of the software so I haven't run into any cons.

Overall: Computer software just isn't my thing. I get easily frustrated and just give up. ConsignPro makes it so easy to enter information and keep track of all my consignors. Consignors love that I can look up information quickly and efficiently. Keep up the good work!

Recommendations to other buyers: Don't be afraid to take advantage of the whole package to see what it can do for your business.

ConsignPro Review

Dec 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: My experience has overall been good. I wish I had more time to report issues/kinks. Thanks for the prompt response on instances when I've called/emailed.

Recommendations to other buyers: Would be nice to be able to run ad hoc reports (or maybe I don't know of the feature)

Excellent POS system

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have had Consign Pro in two stores for the past 7 years and find it very easy to use, learn, teach and highly recommend it.

Very happy!

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Cons: wish I really knew how to use all the features

Overall: I was nervous then I first got consignpro 2 years ago because I wasn't sure I would like it and how easy it would be to use. BUT I love it, Very easy to use and I love the features it has. I am sure there are more features that I don't know how to use yet. It has made my life so much better and less stressful than when I was hand writing everything. I love being able to look up a consignor and see what they still have up for sale or sold. The customer service has ALWAYS been the best.

Recommendations to other buyers: nope

consign pro is great!

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: I would LOVE to be able to work on multiple screens, rather than close out of one to go to another.
For example, when inputting items, I would like to be able to open the sale screen then go back to what I was working on.

Overall: We inherited ConsignPro when we bought consignment store. It was very easy to coldly navigate. We have enjoyed the continuous updates, and look forward to what else is in store!

Recommendations to other buyers: Not really. It's really pretty great!

ConsignPro has been a fantastic POS!

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Almost no technical issues. Training offered annually very beneficial.

Cons: Nothing

Overall: I've used CP for over 6 years now and it's fantastic. I've had almost no issues with it and it's required little maintenance.

Recommendations to other buyers: No

Great Software.

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: All good except we wish the print was larger. We do go to the upper top right corner and click on the thing that makes print a little bigger, but it's not really as big as we would like. We have some elderly help. If we were able to raise the size of print, as large as we want, it would be greatly.

Consignpro review

Dec 20, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We have been using ConsignPro for about 7 years now, quite easy to navigate, easy to train staff, we have had a few clutches but many have been fixed with updates.

Vendor Response

by Visual Horizons Software on December 20, 2016

This review doesn't seem to match the star rating. Seven years of happy use and only 3 stars?!

ConsignPro Survey My Sister's Attic & My Sister's Closet

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: With the time that I have worked with Consignpro, I have had no problems. I am the admin assistant for our organization. There are store managers that could really answer these questions better.

Great software! Makes life easier!!

Dec 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Compiles all the information needed for tax filings on one report. Easy to use and has a lot of great functions. Recommend to anyone with a consignment store!!!

Easy-peasy

Dec 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Have used ConsignPro for 9-10 years and find it so easy to set up, work with and update. The program keeps track of everything you need it to. You can use it simply, or have it do a lot of extended things such as Quickbooks, reports and online sales. One package for any store type!

Great program!

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to use! We have used this program for many years and have never regretted purchasing. Customer support has always been helpful.

Consign Pro

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I switched to Consign Pro a little over a year, and can not say enough good things about the program. The support staff is amazing. Any problems, they are there to help.

Excellent program

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the ease of this program. I've used it for a little over 5 years and have had no issues or complaints with it.
Customer support, for the most part, is excellent. I've needed to call them a handful of times over the 5 years and just once had a tech support person who was very condescending. The others I dealt with were wonderful.

Antique mall review

Dec 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If there is a problem with the software customer service by phone is always able to fix it. I wish that we could solve the problems without customer support.

Excellent program.

Dec 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I own my own shop. I could not manage without ConsignPro. It is an excellent product, easy to use and easy to install. Customer service has been great!!!

Awesome product and service.

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am very happy with the product and service. Good job by all on your side. I would recommend to anyone.

Still a Novice

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When I have a question, I call and get an immediate answer. Customer support doesn't get any better than that!

I love Allyson

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Allyson is always quick to reply and takes away all of my "fear" when something has gone wrong. She is very knowledgeable and customer friendly. The only problem I have at this point is that our "wish list" does not work as I think it should.

I love my Consign Pro!

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Honestly, I have used this system for 12 years. My husband and I have owned our own store, furniture, and home goods, for 8 of those years and have four computers licensed with the program. We have never had a major issue with ConsignPro and customer service has always been available to us. And yes, we do pay for the additional service. For us, it is like insurance, money well spent. I recommend it to anyone starting a new business. It is a bit more expensive than other programs but in my opinion, worth it. We have also been on two of the annual trips sponsored by ConsignPro and it is nice to put faces with Brian and the crew. We enjoyed the experience and may someday will hopefully go again. The interaction and additional training are helpful.

Great program.

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The program is great. Would like to see more bells and whistles but for the cost can't complain. Wished it was more compatible with quick books

Consignment Owner

Dec 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used this software for 10yrs and I Love it! If I ever have a question or need help they are a phone call away!

By far, the best consignment program on the market!

Dec 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been in the consignment business for over 25 years. We have been using ConsignPro for over seven years. It is simple and easy to use. It offers many bells and whistles and we choose the ones that are best for us. We recommend ConsignPro for any size consignment business both big and small.

We Highly Recommend ConsignPro

Dec 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've considered various platforms, but consider ConsignPro to the offer the best functionality in terms of allowing customers to monitor their own account activity. The transparency of this offers helps build a relationship of trust with consignors, and in our business that is imperative. Tech Support is awesome!

I LOVE ConsignPro!

Dec 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Just send an email to Support and before you take your hand off the mouse, your phone will ring with help. Customer support representative fixed a big mistake for us (we mistakenly returned 1697 items from inventory). It took her 5 minutes tops!

Best asset for your business

Dec 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have had ConsignPro for almost 12 years, it is great! Easy to use, for all. The support is amazing if you ever need it.

Helpful software

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We recently started a consignment business and went with ConsignPro as our software. 6 months in, we are fairly pleased with the software, although there are some challenges (like only being able to enter 80 items per transaction). That being said, any time we have had to reach out to customer support, they are always helpful and prompt, and that is a huge bonus!

Switched to ConsignPro long ago

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I switched to ConsignPro at least ten years ago, and it's been running my 'hybrid' boutique ever since. We sell Retail and hand-selected Consignments for women and young children. This software offers everything we need and want; from layaway to multiple registers, to great reports, and everything in between. Also, as my business grows and questions come up, I LOVE that Customer Support answers my emails within minutes. Very happy customer in VA.

Easy Peasy Lemon Squeezey

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the software, so easy to use! Customer support is amazing and they are always on top of things!

Best Consignment Program For Me.

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Had other programs before that went out of business. Best customer service and technical support I've ever had. I'm just using it in my consignment store and we aren't online. Support staff very understanding.

Love it! Wish I had bought it earlier!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I hesitated to purchase because of the price because I was starting a new business. After about nine months in business without it, I was able to afford to make my purchase and definitely, wish I had done it in the very beginning. It's so easy to use, it's very easy to understand and it makes checking out my customer and keeping track of my inventory, consignors merchandise, record keeping and inventory so easy.

Consign Pro Review 12/16/2016

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: The program is easy to use. Reports are easily accessible. I wish open item numbers would be reused automatically without having to reset manually. Also, would like to print partial check totals for consignors instead of full amount. Thank you

ConsignPro very effective

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been using for over 10 years and it has been a great product for our store. Customer service is excellent!

Use of ConsignPro

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We would like greater reporting capacity. That limits how we operate since we are unable to drill down into the records. For instance, if we are searching for a necklace we are only able to search on the category of JEWELRY. It would be much easier if we could search on description within a category.

Vendor Response

by Visual Horizons Software on December 19, 2016

You can absolutely lookup inventory by different categories by either going to "Find Inventory" or by going to "Reports", "Inventory Lookup Report". If you have any questions or need assistance please call support at 305.535.0959 and our support team can walk you through the process.

Best software around

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used ConsignPro for almost 12 years and I have loved it! I taught myself how to use it and have had very few issues that even required a call to tech support. The staff is amazing and go above and beyond to be helpful. I highly recommend ConsignPro to make any consignment shop a success.

Ten Yrs. Strong

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In May of 2017, I will have had ConsignPro for ten years. I LOVE the program! The software is user-friendly for those who do NOT consider themselves a "computer wiz" and makes record keeping easy. One of the BEST features is that when technical support is necessary, ConsignPro customers will find a human on the other end of the telephone when calling for help!

ConsignPro rocks

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have had ConsignPro for 13 years and it's easy to use and the customer support is awesome and very quick.

ConsignPro Rocks!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been using ConsignPro in my 3,000+ square foot consignment shop for 4+ years. It is easy to from the start and is nearly intuitive! The best part? The customer service... any technical issues, (which in my case are nearly 100% caused by an error in the connection between the chair and the keyboard) are handled promptly. "Dumb" questions are handled graciously. Guidance on "year end" to do's to help with accounting are a bonus. Overall, a great program. A suggestion: Not all of us can get away for a training cruise or trip. How about a regional roadshow once in a while?

Great for small and medium re-sellers of all kinds. Been using it for over 15 years.

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been using it since 1999 and started with a small boutique. I've seen expanded, went online, sold off the business and kept the software to use to keep track of my sales, taxes and other financial data for items I sell on the side. I can honestly tell you that I've had millions of dollars in transactions using this software. The online access is a nice option also. when I started offering that, it was definitely a plus for my consignors and is an option most competing resellers don't offer their consignors.

Overall nice program

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: It's a great program for new shop owners. It's easy to learn and train yourself. Keeps accurate records of sales.

Excellent!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer support team is always so helpful! Makes it a pleasure to call when I have a problem. Glad we are using Consign Pro!

AWESOME SYSTEM FOR CONSIGN STORES

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love reports segment. It works very well for paying out consignors and for ringing up the product of course.

Great option for Consignment Stores

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ConsignPro allows you to easily manage your customers, payouts, and inventory. Would recommend it. Very good Customer support. It's nice dealing with a small company who gets to know you.

Being honest...

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Let me start off with... They have incredible customer service! Most every problem I have ever encountered they have promptly helped me with an easy fix. Some entry requirements of the program have been a bit annoying to deal with, but I have to say I am using it in a capacity different than clothes sales with a background/experience of using QuickBooks. I'm using ConsignPRO at my art gallery where all my artists are consigning their work with me, so here are some issues: I use smaller tags which caused some issues, I find some of the reports hard to pull when I'm looking for simplified information, I wish I could customize it more to my needs and eliminate the extra unnecessary stuff.

Excellent!!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a small Consignment shop, but growing all the time. ConsignPro software and support has been great! Simplified all the work of keeping track of everything and payments to consigners. We recently had a computer crash and the support team had us back up and running in no time! Great program and great support people!

The best there is!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using ConsignPro for 7 years now at two stores. Always reliable and the support is superb.

Love Consign Pro

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am been able to navigate through ConsignPro with ease. It helps to organize the business and saves a lot of time. Helpdesk is extremely helpful.

Love consign-pro!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Consign-pro for 10 years and I love it. It's very user friendly and the support team is really wonderful. If I have a problem (which is rare,) I call and within 10 minutes I've gotten a return call & my problem is fixed! I highly recommend Consign-pro!

Worth the money!

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I waited 4 years before I purchased ConsignPro, big mistake! Having the system has made my store much more professional and has saved me hours of bookwork. I have called tech support several times with questions and have always been treated kindly and my questions answered thoroughly. I highly recommend this product.

The Ease of Consign Pro

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am always very pleased with the great customer support and friendliness of the staff at Consign Pro they have always been there when I needed them and quickly handle any issues I may be having. Would highly recommend it to any business owner.

Celebrate Life Gallery

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Really like the ease of use and flexibility of the setup. So many nice features. It presents our company in a very professional way to our customers. Very happy with the software, hardware, and support.
In future upgrades, we would like to see improvements in the Employee Add/Edit interface. I don't know how many times an employee has overwritten an existing employee record by mistake when adding a new employee. Also, complete employee names on the drop down lists and reports would be helpful.
The accounting information could be improved, too. Each product should be able to have its own sales account assigned, via a user defined list of accounts. Example: Sales-Clothing, Sales-Jewelry, Sales-Shoes. These would correspond to Quickbooks accounts for export.
On the sales reports, determining taxable/non-taxable sales figures is a little cumbersome and could be improved.
One last thing on my wishlist would be the ability to do a three way split on consignment sales. A percentage split three ways (store/consignor/third party) would provide flexible distribution of sales revenue. The third party could be assigned as either the employee ringing up the sale (sales commissions) or to an outside third party for multi-level consignments.
Thanks for the great software! We look forward to continued use and future tweaks!

I am very happy with your software and service. I only wish I had the time to learn more.

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer service is so helpful, I often do not have time, but they are friendly and informed. Thanks for all you do!
Genine Brooks

More Than Just Clothes Review

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is a great program. Customer service is fantastic. Customer Service is very helpful and patient.

It's great to be using this program again!

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's great for keeping track of everything for me

Cons: Some reports I don't understand. I will have to hlget hem explained so I do understand.

Overall: I have not used this program is almost 10 years. I recently situated a new chapter and decided to use ConsignPro again. I'm very happy with the product and service. Thanks

Recommendations to other buyers: Get it!! It's worth it compared to doing everything by hand.

User since 1999

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We opened our shop in 1999 and have been a satisfied user ever since. The program is easy to use and has many great features. Support staff is very friendly and knowledgeable.

LOVE CONSIGN PRO

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease

Cons: Need more options for colors and items

Overall: I used ConsignPro back a few years ago and I just rejoined, I wouldn't have gone anywhere else! The ease, the customer service are the BEST!!!!!
Happy Holidays!!

Recommendations to other buyers: I just Love everything about it!

Absolutely The Best Consignment Software!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is a complete program to operate a store without unnecessary add-ons. Add-ons are available as you grow. Support is professional and extremely fast

Cons: none

Overall: After searching and trying a number of different programs we finally found ConsignPro. It does everything we need it to, flawlessly. It has helped our business grow and it has grown with our company allowing us to add to the program as our needs arise, ie: remote access, online sales etc. Customer support staffs are nothing but professional and helpful. Support is like none other. Any problems/questions that may have arisen were attended to immediately and remedied. We are 100% satisfied with this program and highly recommend it to anyone looking for Consignment software.

Love Consign pro!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How everything is integrated.

Overall: I have used consignPro a year and a half and I Love it! It was super easy to set up, easy to learn and to teach. My employees love the ease of use and functionality also. We love the wish list, being able easily to email customers. Happy for the investment!

Make your life easier!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, features, responsive customer support

Overall: Signing up for ConsignPro was the best decision I ever made for my shop. The system is super easy to use; it's very user-friendly and easy to explain to new employees. The staff/customer support are all very friendly and responsive. Any questions I have had have been answered immediately. My Consignors love being able to check their accounts on my resale web and it saves me lots of time answering calls and emails. I highly recommend the software.

Gotta Have this to be successful

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This program is the easiest program to learn and use. I can't imagine trying to run a consignment store without it. It keeps track of all of the inventory and sends emails to your customers as reminders. This makes my life so easy.

New business

Dec 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ability to keep track of every detail of the business. Allowing you the ability to focus on what's important.

Cons: It is slightly confusing to operate certain functions of the program.

Overall: We purchased an existing consignment store that was handwriting all their tags. During the purchase of the business, we realized that handwriting everything and keeping accurate books was a major part of the business. We used a Google search for best consignment software and ConsignPro was in the top 10. We also verified the software through our IT professional who has experience with other consignment stores. It took a little time to get through the functions of the program and we have yet to use its full potential. We are learning more as time progresses since the program has so many features. Keeping track of inventory and exactly what items belong to each consignor is amazing. It automatically generates their monthly totals and itemizes everything in great detail. Running all of the reports is a simple way to keep your bookkeeping to a minimum. We are extremely pleased with this software and would really recommend it to anyone looking for a software solution that is reasonably priced. It simplifies the entire store into details and allows you the ability to focus on the store and not the lengthy time logging everything by hand.

Recommendations to other buyers: Up to date training software would be nice to have added to the package and not have to purchase separately.

Not as advertised

Dec 16, 2016
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: The lack of ability to print customized reports.

Overall: The product that we were told we were getting is NOT what we received. We are now invested in a system that we're not fond of, but can't really afford to switch from. Before buying in, we were told that consignpro worked with excel and quickbooks (it does not). You cannot print reports with customized fields, you cannot even print to PDF. We have had to incorporate many workarounds to accommodate our many individual consignors. So, everything is working, despite the limitations of consignpro. There is also not a true 24/7 support.

Vendor Response

by Visual Horizons Software on December 16, 2016

We have a free demo available on our site that's 100% complete. ConsignPro is very QuickBooks compatible and accountant certified. Also, our database file is in Microsoft Access, so Ryan could create all the custom reports he'd like - although our 25 built-in reports satisfy the needs of 99.9% of our customers and their accountants. With all software, try before you buy - be sure your needs are met. We also have a 60-day money back guarantee in case you don't like it (very rare).

Good basic software

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Consign Pro is good for a basic start up shop. It has all of the features you need to keep track of inventory. It's missing some key features for me, though. I would like an easy way to offer a higher percent for those consignors who use store credit instead of taking cash. I've also found it very hard to link multiple stores inventory and consignors. There should be an easy way to see consignors from my other two stores from the store they are not a consignor at. I think it's unfair that for the price you do not get free help from the company. Most companies offer support to anyone who owns their products, you shouldn't have to pay extra. Another thing I don't like is that it is difficult to calculate sales tax to pay to the state. NYS has different taxes for different categories of items and it is very difficult to calculate what I have taken in when it comes to vendor items and consigned items. I do like the online store option but it's annoying that you have to upload the online store every time you want a sold item to come off your site. I also think the online store should accept PayPal. When printing items available it does not allow you to only print a range of dates so I have to waste paper and ink to print the whole list, not just the date range I'm looking for. I've also found that their add-on hardware is very over-priced compared to buying the items off amazon. The last thing I find annoying is that it does not automatically update the software. You have to go to their site and do an upgrade. Most programs nowadays automatically update when a new version comes out.
Overall, it meets basic needs of tracking consignors and inventory but for my personal business, it lacks many things I would like to see in consignment shop software that was so expensive.

It's ok but could be easier

Dec 15, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I am not very computer literate and I often have to get support or my store manager to do things because the software is not always easy to use. I wish it did a few more things too for the money we spend.

Nice for a Novice

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the ease of making and recording a sale. I also like the list for each consignee.

Cons: We do not have access to internet in our building we are leasing in a theme park. It has been frustrating to get help without internet access.

Overall: My husband and I (along with two employees) were recording every sale in a sales notebook this time last year. We were deciphering handwriting and recording each sale in a receipt book for payouts. We are so happy we invested in ConsignPro! It definitely has made our records easier to manage!

Recommendations to other buyers: Please warn customers that internet access will help in times of needed advice. Also, almost always we needed help on a Saturday or Sunday.

A Must Have!!

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Anyone is the Consignment industry knows how overwhelming it can be. By having Consign Pro, it makes everything run smoother! From adding inventory to selling the merchandise and at the end of the day or end of the year, Consign Pro makes life easier!

Glad I switched

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was using Consignment Ease prior to switching to Consignpro. It made my life easier. I love the scheduler built into the program and everyone on the support team has been very helpful including Brian. There are more features I have yet to learn about but I am very happy with the Cosignpro system.. Glad I switched!

Needs updating

Dec 12, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Main functions are easy to teach and learn quickly for new employees.

Cons: Smart Price function

Overall: I have been happy overall with CP. I would love to see the functions updated as well as the interface. The smart price system is awful to set up and use but it's the only option. There aren't many 'search' options. I would love to see CP be more up to date and similar to apps out there today and have some connectivity to gmail potentially.

Consign pro Review

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use

Cons: Have had no issues with it.

Overall: I love the ease of using Consign Pro. I am a business owner and not really computer savvy. Your user friendly soft ware is awesome. I recommend this software to everyone.

Consign Pro review

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It keeps track of all this inventory!

Cons: There are a few options I wish it had!

Overall: I love my Consign Pro! It was a life saver for us! There are a few things that I wish it did, maybe in the future!

5.5 yr consignpro user

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use. super easy year end reporting to accountant

Overall: LOVE consignpro. Super easy to use & teach new employees. Always had quick response with customer service issues (which do not arise very often). Good value for the money. LOVE the daily upload option for offsite store of database. PC died & was back up & running within the hour.

Recommendations to other buyers: Just try it! you will love it :)

My concerns as a owner.

Dec 11, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I feel that it could be more user-friendly. If we have Consignor's and we pay cash on the spot sellers that we should be able to separate them into 2 sections. Consignor's are different than someone we buy items outright. The software is not user-friendly to customer selection for the birth month. We should be able to send emails to customers that have birthdays each month. Ex: January birthdays you cannot send out an email to those customers only. When calling for help the only person that is friendly, understanding and does not make you feel dumb is a rep. I worked with 3 other staff including owner and it has not been a positive experience. Changes are made to the software and sometimes it is not for the better. Ex: when we reconsign an item, we have to manually go in and change the date in the item inventory section to the new date so it runs the proper date on the new reconsigned ticket. Makes for a lot of extra work if reconsigning a lot of items. Before this change, the program automatically changed the date if reconsigning an item. We do not get notified if there was an update to the software. So if we don't check this very often we find there was an update or even 2 that we are behind on. How hard would it be yo send an email? This is just to name a few concerns.

Vendor Response

by Visual Horizons Software on December 12, 2016

We have an option for buy-outright that offers a cash or store credit option. You must go to "Maintain Store", "Customize CP", "Store Settings", "Inventory", "Allow Buy-Outright". You can also email customers based on birthday month by going to the top tool bar and clicking on "Internet", "Email all Consignors with birth month equal to". Updates are optional and can be downloaded at any time from our website. You can also view the release notes with any update changes directly from ConsignPro by clicking on the top tool bar "Help", "View Release Noes".

The Best Software We Can Find

Dec 10, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Quality and features are good. Wish we could customize more to our policies and procedures. Most of the software is very easy to use. Tech support is generally very prompt and knowledgeable.

Happy Customer

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After 20 years using a different consignment program, we began using ConsignPro three years ago. Converting to the new system was seamless. Brian was very helpful and patient. Most operations were intuitive and we quickly adapted to the new system. Support services have been great. Kristen, Alyson and Sara have all been lifelines that we can count on. Problems are solved quickly and almost always in one call. If you're looking for a new program, I would definitely refer ConsignPro. We give them 5 out of 5 stars.

RosemaryDS

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: Cannot look up something by a word. Would like to find all dressers by entering a word.

Overall: We have had Consignpro for 9 years and have had great success with the program as well as any questions for Customer Support. We very seldom had to call support but when we did we had our problem solved within a short period of time by Alyson or Brian.

Vendor Response

by Visual Horizons Software on December 10, 2016

Our new version allows you to do inventory lookups using a word right from the Find Inventory screen.

Excellent software!

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customized for most everything a small to mid-sized Consignment Shop would need.

Cons: There are some minor database search features that would be more convenient, but nothing major.

Overall: ConsignPro is made by Visual Horizons Software which is a modestly sized company started by a software programmer. The first time I contacted customer support, he answered the phone and helped me directly. This does not always happen, but it shows how accessible the original software programmer is. I love the fact that I am not dealing with a massive company with endless bureaucracy and a help center in India. Take a chance and buy this software. You will not regret it.

Recommendations to other buyers: Buy it!

INCREDIBLY USER FRIENDLY

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy

Overall: I was terrified about trying ANY software since I am tech-ignorant. I tried the free trials of a few others, and was left terrified. Support was horrible. Found Consignpro, support talked me through my fears, and I have now been using Consignpro for 7.5 years. I was so afraid of technology that I am now finding out about features I never used. (I never read the manual) SUPPORT with CONSIGNPRO is AMAZING & PATIENT.

Couldn't Live Without ConsignPro

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to use. I teach job training kills to students who have disabilities in a consignment/thrift shop. My students are able to log in, delete items and make sales, after being shown. Before ConsignPro we were logging everything in by hand and it took forever. The only negative I would have is for the direction manual to be more user friendly. It's sometimes hard to find what your looking for and some directions could be explained better. Overall a great product.

Happy Customer

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use.

Cons: No cons!

Overall: This software is user friendly. When I do have questions, customer support has always been very helpful. I highly recommend ConsignPro!

Big Supporter of ConSignPro!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very user-friendly.

Cons: The Remote data - wish you could enter in and not have to change Desc, colour etc and it has no tax button the colours of the main screen.

Overall: I have personally been using the ConSign Pro software & subscribe to MyResaleWeb for over 10 years. 3 years at a previous job and almost 8 years at the store I own. The staff is hard working and listen to suggestions and are very fair. They are very supportive and walk you through things even if you aren't tech savvy. It is well worth the investment.

Classy Sassy thoughts

Dec 09, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: With customer services open on weekends too. But overall help was outstanding with even the president of the company getting involved in taking my calls to help me figure things out as a first time user. I would never go with any other software company for my store it truly is the best.

Consignment Must Have

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.
Options

Cons: Occasionally, when you put a discount in and the go to the next screen it disappears and charges the customer full price.

Overall: If you have a consignment store you must use Consign Pro!
Consign Pro makes you look organized, keeps you organized and you will be successful.

Gotta Have It!

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We have used consign pro for almost 4 years in all 3 of our stores and would recommend it to anyone opening up a consignment store. We have attended two of the consignment cruises and got the privilege of meeting the owner (she really knows her stuff) and our rep!

Excellent product and service

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love Consign Pro. The ease of using this software is great. What really makes it so great is the customer service. They are always willing to go the extra mile to help. Thank you all.

The perfect system for any Consignment shop

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to operate.

Cons: lost of layaway's on each beginning of the new years

Overall: I just love this program, so easy to train my employees on. If mistakes are made easy to correct. The support system is the Best! Thank you for creating this. I would buy again

Essential Consignment Software

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: We wish we could look up by first name, as well as last. That is about it!

Overall: We've been using Consign Pro for the past 4 years. It is hands down, essential to our business. The Consignor Pro Staffing & Customer Service has been top notch. It is a very small investment that reaps benefits endlessly.

Vendor Response

by Visual Horizons Software on December 09, 2016

To lookup by first name, check the small box next to "Last Name" and it will become "First Name" - it's that easy.

adequate functionality for my business

Dec 09, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Need more customizable features. Myresaleweb.com is pretty much useless for printing reports. Myresaleweb.com needs to improve so that my vendors don't have to call for reports. The categories are not useful as it is designed.

Vendor Response

by Visual Horizons Software on December 21, 2016

ConsignPro has about 500 great features, including one where consignors can view their consignor accounts online, MyResaleWeb.com. Suzi has chosen to focus on one aspect of one feature and base her review solely around that, which is unfortunate. All of our categories are meant to be customized by the user on our Maintain Lists screen.

ConsignPro Review 2016

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of tagging items
being able to offer consignors a way to track their items
makes payout easy
variety of reports that are available

Cons: nothing comes to mind

Overall: I could not ask for a better system of keeping my business information up to date! Every aspect of my consignment business is documented easily and quickly with ConsignPro. Customers appreciate the ease of finding merchandise information on the color tags, which hold comprehensive data. It is easy to locate store merchandise with ConsignPro, whether it is to pull items for return/donation or to find a specific item for a customer searching for it. The end of day reports are invaluable, as are the end of year reports. The staff is incredibly knowledgeable on every single little detail of the ConsignPro program. It amazes me every time I have to call for support! (Allyson I love you!) I would encourage anyone who uses this wonderful program to take advantage of the ConsignPro cruises and/or resort conferences. I have attended 2 so far and have walked away with so many new tips and a better understanding of everything the system can do to help my consignment business. There is none better!!!

Recommendations to other buyers: The tools that ConsignPro provides are ones that will make your business life so much easier than if you did not have this program in place. Your customers and consignors will appreciate the professionalism that the software provides.

What Would I Do Without Consign Pro?

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Can't say enough for the customer support. Very nice and quickly fixes my problems. The system does much more than I use but it does what I need. Consign Pro is very user-friendly. AS with any software program, there are always updates to be made and improvements to make it bigger and better. I look forward to those updates too. Thanks, guys and gals for making my like easier.

Great system!

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have had a experiance so far although i feel we are not using the system to its full potential. An online video tutorial or class would be great!

Recommend Consign Pro

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been very pleased with Consign Pro. As a Senior Citizen running a small business, I am not the most technical savy individual, but with Consign Pro, I am able to do my reports, etc. Brian and Allisen have been wonderful. They put up with all my many questions and are extremely patient./

Love Consign Pro

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy it is to learn

Overall: After researching all summer 12 different consignment stores in Ontario I found 10 out of 12 used Consign Pros software.
I knew that I needed to purchase and open my consignment store with a system that was easy to learn and use for me and my staff.
When I need help the technicians is always available
I recommend Consign Pro to anyone looking for a POS system.
I'm so happy that I decided to invest in my business with Consign Pro

Recommendations to other buyers: It is so worth the investment

We LOVE ConsignPro!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, great support staff, comprehensive

Cons: A, very, few glitches

Overall: We've used ConsignPro, in my business, since 2004 and LOVE it! Easy to use, even for those who aren't computer saavy and, very, comprehensive for the industry of consignment. Great customer service and support! Staff has always been there, when we've needed help. Wouldn't use anything else!

Could be so much better

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy to maneuver

Cons: Not updated in 3 years with any type of improvements. Drops inventory in 90 days. If it is shut down for a long period never a apology or rebate.

Overall: Overall not bad. Love the reports. Customer service needs improvement. I always feel like I am bothering them with my question. Also your recommendation of the credit card company is the worst rip off ever!!!!

Recommendations to other buyers: Make deleting tickets easier. Also organizing sold and instock inventory. If we don't have access to more customer friendly service, then provide a better customer manual.

Thank God for Consign Pro!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Haven't found anything yet. Brian listens to us st our training sessions each year & usually takes our advice.

Overall: Great company to do business with.
Very few problems but if there is one help is easy to come by! Customer Service is helpful and a jewel to have.

Great software AND support!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, friendly and efficient support team.

Cons: I don't have anything bad to say. We're very satisfied.

Overall: ConsignPro is well-written and easy to use software! We've only had a few minor issues, and their support team has been absolutely amazing. Highly recommend!!

Recommendations to other buyers: I looked at other software programs....this was the easiest to use! If you have questions - don't hesitate to ask! They're very helpful!

Great service

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy to use. Updates change yearly. Calculates everything and it has remote access.

Cons: Wish it would backup immediately. Make looking up items easier to find on the reports screen. Sometimes to sensitive.

Overall: Once in a while I run into a problem but nothing major. Usually it's with the printer. Support has improved in the last 2 years. Much more helpful and available.

5 stars ****

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very easy to use!:)

Overall: We have had Consign Pro for over 8 years!:) It is SO user friendly!:) The staff is SO helpful!:) We recommend Consign Pro to anyone looking for a point of sale system!:)

Consignpro software does all the work.

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: account activity reports and check printing

Cons: I wish the training seminars were held closer and more accessible to me. I would love to go on a training cruise but with special needs in my family I can't attend.

Overall: I've been using the Consignpro software for almost 9 years, it's easy to use and I can't imagine how I would run my two stores without it. I use the support service and feel it's a great value.

New to you

Dec 08, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very easy to use

Overall: Love the program , very easy to use , support people are very helpful and prompt at getting back to you

ConsignPro for First Timers!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money