User Reviews
SalesNexus Online Contact Management System by SalesNexus
USER REVIEWS - Sorted by Date
Purchased Date: N/A
VP, Services and Support, Formtek, Inc
July 23, 2009
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Pros
Everything we wanted. Easy to use. Hosted. Customer Support via Chat is quick and professional. The training videos in 2-10 minute ready-to-use snippets on their web site makes it easy to find information when you need it. It is easy to see how we could expand our use of this tool for a greater business benefit. For the price, it is very feature risk, and being able to cancel anytime shows the company's belief in their product.
Cons
Some actions aren't intuitive or could be easier. Needs a few minor changes for Firefox.
Overall
We'd buy it again, it has helped our communication with customers, prospects and investors.
Purchased Date: January 01, 2009
VP, Carved Stone Creations, Inc.
July 13, 2009
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Pros
Completely web-based. Can batch-import from various databases and other lists like that of trade-show attendees. Very effective tool for tracking leads from suspect through to client.
Cons
Email integration and calendar syncing does not work on a Mac. Does not have email tracking, yet. Some tasks are not the most intuitive - but once you learn it becomes easy.
Overall
Very good CRM software for the price.
Purchased Date: November 01, 2008
President, Kristina Consulting Group, LLC
July 13, 2009
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Pros
On line support and training videos for learning on your own time. Very responsive to questions. Used ACT for 10 years, now I can get to SalesNexus on road from any computer,
Does everything ACT did and more. We have 3 of us using one version of the database.
More than meets our needs for database. Can't say enough about the support, never could get an "ACT" rep to help without saying where is my money and lots of that.
Love the fact if my computer crashes I can still get to the database - which is the case right now. Working from my laptop and can get to it while traveling.
I have one employee who is not great with computers/software but she is figuring it out.
Cons
Slow for Fax cover to come up. Few minor things I might want to change but not much. I am really happy with it.
When moved database did not transfer my secondary contacts under a contact. I did not have a lot but did have some. Got to remember to hit "Save". Took some time to get that down but it does prompt you to save things usually
hard or cannot download to iphone. But I have too many contacts to download to phone.
Overall
Can't say enough on ease of use, support, training, and all my ACT contacts just moved over. Would highly recommend them.