Who Uses This Software?

Less Annoying CRM was built for small businesses who need a contact manager that's simple, intuitive, affordable, and easy to learn. The CRM can be tailored easily to work with existing workflows.


Average Ratings

177 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Less Annoying CRM
  • www.lessannoyingcrm.com
  • Founded 2009
  • United States

About This Software

Less Annoying CRM is a simple contact manager built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-do's and more, all from one simple web app. Our product is founded on three core principles: simplicity, affordability, and outstanding customer service. All users get an unlimited free 30-day trial to exhaustively test every aspect of the CRM, and customer service is always free through the phone and email if users have questions.


Features Checklist

  • Activity Management
  • Appointment Management
  • Contact History
  • Contact Import/Export
  • Customer Pipeline
  • Email Marketing
  • Group Management
  • Lead Management
  • Prospecting Tools
  • Search / Filter
  • Shared Contacts

Product Reviews

BEST CRM That I found - hands down!!

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've looked at about a dozen other CRM's and honestly got "ANNOYED" at all of them. Then this catchy name came across my desk and I had to try it. Wouldn't you know that the overall experience, ease of use, friendly and fast acting staff made me a believer and am now a current paid user of this great product. Thanks so much for providing such a fantastic CRM.

Don't know what we would do without Less Annoying Crm

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Eas of use

Cons: No android app

Overall: I looked at many cloud based CRMs. None are as easy to use as Less Annoying. It's not cumbersome. It's stripped down. Zero fluff. It's highly customizable and can grow with your business. We love it!

Best CRM for a Small Travel Agency

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Less Annoying CRM is exactly that .... Less Annoying! I am glad I received the initial email to try it. It has been very beneficial and affordable!

one year into use

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to set up and use, flexible and pricing simple and low. Reliable.

Cons: It would be nice to automatically add e-mail sent from Outlook without the need to add the BCC adress each time

Overall: We were looking for a better CRM solution for us to replace an expensive and over complex on premise solution we were using. After trying a number of offerings, we went with Less Annoying as it was easy to set and get started and had the features we needed. The flexibility to have as many or as few members of staff that need the product able to connect it is a very cost effective way for us to have the CRM we need.
As with all applications you have not previously used, we initially had some questions and problems that we needed help with, but this was quickly sorted with on line support from the team.
Being able to access LACRM from all our different devices made it straightforward to use and keep everything updated. After nearly a year using the product we are still very happy with our decision to go with it.

Best CRM software on the market

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use
all info at fingertips
map built in for addresses

Cons: it does what it is set up to do to start asking it to do more would take it out of its realm of CRM

Overall: So easy to use and update and keep notes on everything you do with a customer or potential customer. I have it booked marked on my phone and use it every day several hours a day.

Recommendations to other buyers: USE IT

Less Annoying CRM .. the CRM I was looking for.

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Pretty much everything.

Cons: Have lost some functionality because of browser upgrades.

Overall: I needed a simple to use CRM that could handle large group & industry specific contacts without any razzle dazzle. I needed a CRM that incorporated a good notes section so I could track our client communication for efficient follow ups. I needed the ability to apply filters to do searches & sorts within the database. Less Annoying CRM was the only simple & straight forward program that I could find. This program is so easy & user-friendly to use that maybe they should change their name to "Not Annoying CRM". This program has never annoyed or pissed me off.

Recommendations to other buyers: Wish it integrated with an email service provider, like Active Campaign.

Nothing Better for the Money

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy of use
Awesome customer support
Price

Cons: No integration with ToDoist

Overall: I run a small nonprofit in Durham, NC. What I love about Less Annoying CRM is how easy it is to customize the pipelines to meet my needs. I track volunteers, circles, partners/clients, community support, donors. For the price I have found nothing better. In fact, I am so sold on Less Annoying CRM that I recommend to other nonprofits.

My only complaint is there is not currently integration with ToDoist. That would be awesome.

Recommendations to other buyers: Highly recommended.

Great value for the money.

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: There are certainly CRM products with more bells and whistles. But having software that does the necessary elements of keeping up with people so well at this price is a great find!

CRM software for those of us who may not even understand what CRM does !

Apr 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to learn, easy to use

Cons: No hang-ups whatsoever

Overall: I subscribed when my customer records became uncontrollable. Now I do not have to rely on my failing memory, I can give instant updates even from my phone and I am back in control again. The uses of LACRM is only limited by the users imagination. One of those purchases you feel lucky to have made !

Recommendations to other buyers: Like all records you must discipline yourself to check frequently. If used as intended it is foolproof

Odd name but wonderful business tool

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and great customer service when you need it.
Does what it says in the title.

Cons: Cannot think of anything

Overall: I have used Less Annoying for over a year for my Travel business, and it has been an amazing database, simple to use on the go and is now a integral part of our daily operation, I don't know how we managed without one. Would not hesitate to recommend it.

It's LESS ANNOYING!!!

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the simple look and feel of Lessannoyingcrm.com and you can't beat the price either.
The map link feature to Google Maps is great! The click to call feature is awesome with Skype! The calendar, the task pane, the links to other contacts are all nice features. Thanks for providing a great product. I recommend it to others when asked.

Simple to use and unbelievably good customer support

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Less Annoying CRM is one of the best choices I have ever made for my business. I researched CRMS, then signed on for free trials with three finalists. Less Annoying CRM blew the other systems out of the water.

Love Less Annoying CRM

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything works. Its simple. collaboration and organization is great.

Cons: haven't found anything yet

Overall: Less Annoying crm is great. we were searching for this exact style crm. Just something simple to organize customers and reminders. We tried lots of other CRM's and they were all the same. Sales Force totally sucks and its super expensive. They probably make lots of money thats why they can build the tallest building west of the Mississippi. Im just surprised they are spending the money on a building and not on Crack.... Because they must be high thinking they are providing a good product. Just use Less Annoying CRM and you will be happy.

Recommendations to other buyers: Your drop down menu for Industry doesn't include Manufacturing??? I guess we don't manufacture things anymore... we just buy things.

CRM less hassle

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Photos of clients needed / live chat support maybe helpful in future

Overall: Excellent staff and support 100% recommend Less Annoying CRM 5 stars too Eunice her personal touch and constant support is outstanding and the whole company is amazing .

Finding my company's best tool

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I don't know how my company got by before getting less annoying crm. The whole office agrees, it's easy to use and so simple to add as a daily tool in customer management. We here at Bright Minds Speakers love this online tool!

Almost Perfect

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, customer service and cost

Cons: would really like to have more options for my reports. Need to include things like the phone number.

Overall: After much research, numerous trials and failures, I stumbled onto Less Annoying CRM. Wow, what a difference it was from the beginning. I use it daily, love all the reminders and tracking of my emails and customers. I have referred to co-workers and they love it as well. Customer service has been very, very responsive. I wish I had found this sooner.

Recommendations to other buyers: If you are looking for a very good and inexpensive solution to contacts, this is it.

Ease Brings Organization

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease

Cons: Can't think of any now.

Overall: Past CRM systems we used were hard to implement and learn. They often had glitches and required customer support to remedy. Less Annoying CRM is simple, easy to implement and will make your keeping track of business a breeze.

Recommendations to other buyers: Use it!

Highly recommend

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Less Annoying CRM for a couple of months now (or just over) and I absolutely love it. It's making my life so much easier :-) I love the fact that you get an email each day that you've created tasks for detailing exactly what they are, but also including anything outstanding also. Fab software. Thank you LACRM!

A Very Good Software

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Less Annoying software for about 6 months and am very pleased with it. I especially like the ability to forward emails and link them to my contacts. I also like that I can utilize it on any of my devices. Highly recommended. I have referred two peole already.

The No Less Than Perfect CRM

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This company is the best I've experienced as far as customer service in any industry ever. Their product is wonderful and definitely has increased productivity and efficiency. I can't imagine living without now, especially for the more than reasonable cost.

This would be the product to start with in looking for a CRM - It will probably be where you end up

Apr 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Complete functionality at a great price.

Cons: Mapping / routing is not yet included - but it was not included in other CRMs at many times the price.

Overall: I have a small contract security officer business. I have about 2,000 in my CRM. I have used other CRMs in the past.

Less Annoying does everything the others did at a substantial savings, works smoothly, is easy to use. I received incredible support when I changed over from the previous system I was using.

Recommendations to other buyers: Try it for a month free. They will make a believer out of you also.

I tried them all. Less Annoying CRM is absolutely the best CRM in its class.

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: I wish I could drag emails from Outlook to it directly so I don't have to save each file.

Overall: For just about 10 bucks per month you get a top notch CRM that is super easy to use with state of the art features. I use mine for running my insurance business. I really like that it's windows based so I can keep working while I'm away from my home office. The customer service for is also first class. All-in-all, I couldn't be happier with LACRM.

Best CRM with great support!

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and the wonderful customer support.

Cons: Nothing really.

Overall: We are a professional services company with partners in different locations. We needed a low-cost CRM to track prospects and clients. Less Annoying CRM was the answer and a whole lot more. The more we use it, the more we learn what else we can do with it. The customer support is personal, responsive, and always resolves the issue. We couldn't do without it.

Recommendations to other buyers: Try it. You'll love it.

Very easy and user friendly CRM!

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: Nothing

Overall: I am using Less Annoying for my travel clients. It is extremely easy to use. Anytime I have a technical question, I get my question answered immediately. I highly recommend it for any company who wants to keep track of their clients and stay organized.

Recommendations to other buyers: None.

Less annoying

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple and affordable

Overall: Simple to use and simple to customise my use. I'd been looking for a realistically affordable solution to replace my numerous spread sheets, manage hundreds of contacts and diary my calls so i dont miss anything and here it is.

GREAT product with some room for improvement

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Price, ease of use, customer service

Cons: Lacks financial/billing functionality or inter-connectivity

Overall: I actually love LACRM. Have been using it for nearly a year. It is EASY to use. I run my own free-lance support services business. For the price, LACRM has a perfect set of features. The *only* improvement/s I wish for are around financial/billing tracking and reconciling - and I'd be willing to pay more for those added features. One incredibly fabulous aspect of this company is their customer service. I have yet to have a bad experience with them and have communicated with them about technical issues, wish-for-more-functionality issues, general use questions, etc. They are quick to respond - and ALWAYS with a *smile* in their emails & communications. Big thumbs up with a hopeful outlook on improvements and upgrades.

Less Annoying CRM

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a small office and needed a client database. LACRM fits our needs perfectly! Very easy to use and customize for our needs. The customer service has been excellent! They are very helpful! What you get for the price is a great value!

Great Software, Super Customer Service, Perfect Fit

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, quick to implement, lots of learning help

Cons: I wish it had a few more features, but I am so happy with what it provides, I haven't considered look at other software.

Overall: I found Less Annoying CRM while attempting to learn another CRM, which I found frustrating and difficult to use. As a teacher turned contractor, I have successfully taught myself to use various forms of grading and estimating software, but try as I might, I could not make this other CRM make sense. Enter Less Annoying CRM. I started to look into other products and the Less Annoying title caught my eye. I thought, if it is truly less annoying, I'd be thrilled. Not only was it less annoying, but I was able to upload my contacts and have the software meaningfully implemented in a day. I found it to logically laid out, and the customer support and tutorials to be immensely helpful. I'm glad I discovered this product as our office manager, crew leaders and estimator use it daily to update our client profiles. Having everyone on the same page with all information is priceless. I am thankful for what Less Annoying CRM provides as well as the tremendous customer support. I recommend the Less Annoying CRM wholeheartedly.

Recommendations to other buyers: When beginning to use it, don't over think it. Get it reasonably implemented and then fine tune as you go along. I found this worked well for me. One thought, don't delete statuses, just rename them if you want to change them.

Great simple crm

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We found it easy to use and understand , the price is good as well. After a while, we started to use it more and more and hopefully it can be used more and better

Goes past its name - it's not annoying at all!

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The visual layout makes it relatively easy and intuitive. There is a learning curve but at least you can find the options. The how-to videos are terrific.

Cons: No complaints except I'd like to be able to send a bulk email to groups or everyone in a particular pipeline status.

Overall: When we looked for a CRM, we looked through quite a few, and most of them were overkill - way too complex - not to mention. Can't have that! We've been using Less Annoying for a year now and it took some learning, of course, but the help staff has been terrific - friendly and actually useful. Thank you.

Enjoying working with LACRM

Mar 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customer service, ease of use, on board tutorials.

Overall: Covers much of what we need at this point in our business dealings. We are a school touring company, so, there are a few formats that don't match with what we use for database, but we are able to go with what the software offers.

Excellent CRM that allows customization

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The best feature for me is the customization ability. I have been able to set up the CRM to fit my particular industry. With other CRMs the cost was to high or the off the shelf customization was not what I wanted. The other feature I find very helpful is being able to use it on my tablet or phone. Now I can immediately put in notes, reminders or appointments wherever I am. With the improvements that are on the horizon I am looking forward to being able to utilize the software in ways that will ultimately improve my bottom line. Overall a great value for a very small cost.

Remarkable Product, Remarkable Service!

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, quite powerful, always works as advertised.

Cons: Maybe some power features like GID mapping, but these are frills, not necessities right now.

Overall: I have been using LACR for about three months now, and it is transformative. Almost no learning curve, and generous and very fast support. Cannot recommend highly enough!

Recommendations to other buyers: If you're a small company trying to build up a clientele, this software is incredibly helpful.

THE BEST CRM I HAVE EVER USED

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: WITH THE FRIENDLY AND CARING STAFF, I LEARNED HOW TO USE THE CRM IN A DAY...
IT HAS ALL OF THE FEATURES THAT I WAS LOOKING FOR, BUT MOST IMPORTANT ,,,
IT IS EASY TO USE, HAS ALL THE FEATURES, AND THE BEST SUPPORT SYSTEM IN THE INDUSTRY,,,JUST CHECK IT OUT AND YOU'LL SEE WHAT I MEAN.

Easy to Use with Great Customer Support

Mar 28, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The LACRM intro videos made the tool very easy to use from day one. This CRM provides everything a business needs to keep track of prospects and customers, as well as the ability to customize pipelines and contact groups, etc. They also have the BEST customer service team I have ever dealt with. We integrated LACRM with MailChimp and are now able to send professional emails to our contacts on a regular basis. Terrific value for the money!

Best Value for Solopreneurs

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I recommend this product to all of my client solopreneurs because of it does a great job of holding contacts, creating reminders for activities, and following a basic pipeline. Support has been very good when needed.

Ideal Personal Assistant

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple to use. Has a variety of tools within the CRM tool to help run and organise your business.

Cons: Have not found anything I have not liked with this software.

Overall: I have been using Less Annoying now for a few years and I find this CRM tool absolutely great. It enables me to keep track of clients. It reminds me of tasks I need to do. I have a history of communications and actions with my clients that I can check back on.

There is support available online, by email and by phone. If you have a challenge it is quickly resolved.

There are a variety of other good things this software can do that I do not use but others may find very useful. It is certainly good value for money in my opinion and I look forward to continuing to use this excellent tool for years to come.

Recommendations to other buyers: If you are thinking about committing to buying and using this tool have the confidence and belief that it will work for you and be assured that you are fully supported.

Easy to use and affordable

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, does not claim to be more than it is, affordable, easy in and out of the program with only a monthly obligation...no long term contracts.

Cons: Would like to see an Iphone app.

Overall: After using several of the big names like Agent Office and Top Producer, we were so glad to find Less Annoying. We were not using all of the features of either product and found the learning curve to be too steep. Now we actually use the software everyday and love that it is produced and supported out of St. Louis, Missouri. "Try it....you'll like it and the price!"

Recommendations to other buyers: Try it...you'll like it....you can start using it the first 15 minutes.

My work life is so much easier now with Less Annoying CRM

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reliable, easily accessible, has everything that I need to successfully do my job

Cons: I wish that I could duplicate events and tasks in the calendar section, I also wish that there was an actual app for my phone- I still love Less Annoying CRM even without either of these

Overall: I can not express enough how much I love this CRM. It has everything my associate and I need and it is not so complicated. We don't have to jump through hoops to find information or pull reports like we did when we used Sales Pro. Not to mention it is extremely affordable.

Less Annoying is the best CRM System for Me.

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything

Cons: Nothing

Overall: I'm a solo-preneur with a short attention span. I was referred to many other CRM systems by my mentor. None of them met my particular needs until I was introduced to "Less Annoying." It's simple, has amazing customer service, does exactly what I need it to do, links to Mail Chimp so that I can do an email blast easily, and it's affordable. It's the perfect CRM solution for me. Thank you "Less Annoying." Christina Martel

great all around...and fantastic customer service!

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: pipeline feature, price, customer service...all great

Overall: I started using Less Annoying CRM a couple of months ago....slowly incorporating it into my daily routine. Initially, I had wanted it only to keep track of my contacts and phone numbers but it has turned out to be far more useful than I had imagined, at the start. Using the 'pipelines' to keep track of quotes has saved my sanity. Very happy with it. When I have a question or problem..customer service has always been very quick...usually within an hour, to respond...and doesn't mind my stupid questions.
Very, very happy with it and would recommend it.

Exactly what it claims to be!

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: So easy to use, fully functional, great support - so refreshing to find a service that is exactly what it claims to be. It never wastes my time, just does the job brilliantly without any fuss.

Lost without this CRM!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everybody is in one place for once in my career. Can't wait to use the Mail Chimp integration.

Cons: It's easy.

Overall: I have had occasion over the years to use other CRM's including Boomtown, but the Less Annoying CRM is exactly that - it's NOT as annoying as the others are with their endless learning curves. I'm not a genius when it comes to figuring out a new program. But with this one, I literally sat right down and started using it. Zero learning curve. I also like that the company gives a 30 day trial to determine if you want to buy it. I can't afford to NOT have it, and neither can you.

Less Annoying CRM Keeps Me on Focus

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is a simple to use product that I can access from anywhere I can find a computer. The fact I can access my information through my cell phone is invaluable.

Cons: None worth mentioning.

Overall: I have a lot of balls in the air and Less Annoying CRM helps me focus and stay on track. The fact that I can create groups and relationships helps me keep everything together for a give project and allows for quick access to history, emails and notes is very helpful when I am on the phone with a client. Best of all their customer service is "over the top" Being able to talk directly with someone when you have a question or problem is immensely valuable. Less Annoying CRM is everything I could hope for at a very reasonable cost. It's the best!

All the CRM you need

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy, powerful and a great value

Cons: Nothing. BCC: email attachments coming soon

Overall: When you need a simple to use, CRM tool that has flexibility built into already and no surprise purchase add-on features, Less Annoying CRM is your tool.

Recommendations to other buyers: Don't sell, you'll do just fine running this tool.

Great work

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are satisfied with Less Annoying CRM. Everything works great with what we are doing and we are very pleased with our LACRM representative

Not Annoying At All

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Spent a long time searching for the right CRM for my company needs and as soon as I logged into LACRM I knew it was the one. Laid out very well and everything is easy to find and understand. Quite a simple CRM but has every feature I need. Also now i have been using it for a few months i can say that the customer service is expectional and all my queries have been answered promptly and to my satisfaction.

Fantastic CRM to Get Your Business measuring Something

Mar 20, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple - Ease of Use - Training - Email integration - Support all well done.

Cons: Not great at setting up my templates for importing- It will not save any templates.

If you want the CRM to do any of the steps of the sales process then this is not the software for you.

It is more of an advanced contact manager vs a true CRM. For the price, there are many more full CRM options out there featured

Overall: I have used many crm's from the old days of ACT to today's version of Saleforce and even Sugar CRM. All of them are good in their own unique ways. The huge value of Less Annoying CRM its ease of use and value as an efficient contact management tool while providing good reporting tools. Since it is so easy to use and learn minimal training time is required to learn it so it really easy Less Annoying. Since it integrates so well with gmail and google calendar there is no need to have multiple calendars going. It is a good place to share calendars as well. For the money - it is a great solution and very easy to buy use and get support with. The couple of times when I have required support, it is very simple to speak with someone or get video's backfrom Less Annoying CRM support showing how to do virtually anythin that can be done.

Recommendations to other buyers: This is a good first CRM for many companies and may be ideal for many years to come for many companies.

I would give the customer support 100 stars!!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Less Annoying CRM for several months and have found the simplicity great, however the flexibility and customization is amazing! The customer support is beyond anything I could have asked and have found their team to be incredibly responsive and knowledgeable. I use the term "team" because if one person is not available to respond, someone else picks up the question and addresses within minutes. Great customer support, if I could rate them at 100 stars, I would!

The Simplicity of Perfect

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used LACRM (Less Annoying CRM) for a couple years and find it to be perfect. That perfection lies in the ease of use and the ease of customization of LACRM. I find this tool to be in great balance, meaning it's not difficult and it's not so easy that it omits critical data. Its superior functionality makes it fast and efficient. Further, if a question arises the company's customer service is second to one in the tech sector.

BEST CRM FOR THE MONEY

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have used many crm software application's. Less Annoying is bar none, hands down, without question, the best CRM on the market today!!

Less Annoying is Crazy Awesome!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: it's very very easy to use and it keeps me on task.

Cons: the mobile site doesn't quite have the features of the desktop, but i can access the desktop site from mobile. so far, so good.

Overall: I *really* love this product and company. It's very easy to set up, and very easy to use. As a small business owner, it has all the features I need to keep track of my leads. I've really stepped up my contacting since I started using Less Annoying CRM, because my tasks and pipelines are very clear.

The customer support is some of the best I've seen. They spent about an hour on the phone with me walking through the application while I was still in the trial period. They quickly answer my questions via e-mail - they don't just refer you to an FAQ or support area - they answer what you need!

I'm amazed that it's only $ a month. This is really a game-changer for my enrollment conversations.

It lives up to its name

Mar 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simplicity of use with almost all the features that I need.

Cons: Lack of built-in alarms. It relies on sending you a text message instead.

Overall: I am a 20+ year user of ACT, which is a fairly powerful contact manager. But I finally got fed up with all of the technical issues, complexity, and traditionally terrible support. The final straw was trying to load it on a new computer. There technical support had me on the phone for eight hours over three days. In the end, I had to call Dell to help me do a factory reset because ACT technical support screwed up the computer so badly.

So naturally, a contact manager called Less Annoying caught my attention. I read other reviews and people seem to like it. I gave it a try, and I'm now a believer.

Getting started was a remarkable experience. I actually had a person at LACRM who I could talk to with questions. And not just a different person each time ¿ I got to talk to the same person. That's remarkable!

I was impressed with the ability to customize the software to accept some of the fields from ACT that I wanted to retain. Bringing over 1000 Contacts was way easier than I thought it would be.

Naturally there are a few things I miss about ACT, but LACRM's ease of use more than makes up for them. It's also awesome to be able to access my contacts from anywhere. That was a tremendous problem with ACT.

If you're looking for an easy to use contact manager with top-of-the-line support, give it a try. Their free trial makes it a no-risk trial run, and because it's so easy to use, you will waste a lot of time if you tested and then find out it doesn't meet your needs.

Recommendations to other buyers: Do the free trial. Because it is so simple, you can very quickly assess whether or not it will do the job for you.

Indispensable tool

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Less Annoying CRM since 2011 and have recommended it to many people. As an independent consultant, it keeps me on track whether I'm working at my desk or on my iPad or iPhone. I can honestly say I couldn't live without it. When I've needed support (which hasn't happened often), I always get a fast, competent response. The only thing I don't like about it is the name. I'd rather see you rename it to World's Greatest Most Affordable CRM.

Awesome CRM for the money!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, great tutorials, easy to customized

Cons: Doesn't integrate into Social media platforms like some of the newer systems out there. Also having an app so that I could access my data on my mobile device when offline would be nice when in the field.

Overall: I am very impressed with the Less Annoying CRM. Not only are they one of the cheapest out there, but their tutorial videos and support was second to none. They have gone out of their way to make sure I know and understand their system and have been available to answer all my questions. There are more powerful and integrated systems out there but for the money you can't beat the simplicity and user friendly interface offered by LACRM. I am a very happy customer and would recommend this platform for anyone looking for a CRM system.

Recommendations to other buyers: If you need a basic easy to use system that your sales force will actually use, this is the one!

Great CRM Program

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use - American USA customer service. American company.

Cons: There is nothing I can say about this company that is a con. It is a great CRM company

Overall: Usa company - customer service is in the USA and speaks English! Great CRM for a small business . Wished I would have found it years ago. Very easy to use!

Recommendations to other buyers: It has worked out terrific for me. I am a very happy customer!

GREAT CRM. - Must Try this software!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy - great product - plus I can check my CRM from anyplace or anytime as long as I have Internet on my phone or desktop, laptop or tablets.

Cons: Not a thing! I love it! Very easy to use!!

Overall: this is the best CRM for small business! I am very happy! I can call in and get a real person from America! They walk you through anything and NOT try to make you pay more money! This is a great value!!! Wished I would have found this years ago, I wouldn't have WASTED my money on Act! I love this software and their customer service is awesome!!!!!

Recommendations to other buyers: You got to buy it! Very great value and affordable!!!! Gray customer service that speaks English - they are Americans!!!!!

Great CRM for little investment!

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Less Annoying CRM has helped my business tremendously without breaking my wallet! the customer support is AMAZING!! the only feature I would add would be to be able to send emails from the CRM, but besides that the CRM is easy to use and can be personalized to a certain extent.

Loving LACRM

Jan 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've used less annoying CRM for 3 years. I have found it easy to use, and quite helpful in tracking my sales process. If I do have issues I have fun their support to be quite diligent.

Beautiful and easy to use

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Possibly limited for power users

Overall: I've been using LACRM for almost 2 years now. I have found the database to be intuitive, powerful, and attractive. It is easy to import and export spreadsheet information when necessary. Whenever I had a question my response from the support team was immediate and thorough. I heartily recommend LACRM!

Simple, Affordable, and User Friendly

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I really like the ease of use and the ability to change pipelines with ease.

Cons: LACRM may not be as robust as other software but you get a great value for a simple effective CRM.

Overall: Less annoying CRM has been a great tool for the sales team. Setting up was very simple and we love the permissions for different levels of viewing or dashboard modification.

Recommendations to other buyers: If anyone is looking for a CRM that does not need a lot of integration with other programs, I would highly recommend.

LACRM: so easy to use and awesome customer service

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Tried many different platforms without being able to integrate to my daily routine. LACRM was the key and got me motivated to push my sales forward with confidence.

Pros: easy to integrate, affordable and best customer service!

Cons: The email integration is not seamless. Lacking a few features, but for the price, almost perfect!

I'm impress!

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We needed a CRM for a small online school and we wanted something we could also adapt in french. The tutoriel (videos) are really easy to understand. Everything is customisable. There was one default setting I was sorry that I couldn't change and they talked about it at their last meeting and they will change it soon. Excellent customer service! Excellent price! Well, what can I say more thant "I'm impress". This tool is already helping us so much in our business by showing in one place all we need with our students!!!! I'm very excited since I use it!

Excellent CRM

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to understand and implement

Cons: I need the app on my IPhone!!

Overall: I love this CRM system! I struggled for years with systems I could not figure out. I learned it quickly and was able to teach my assistant efficiently. Great value!

Vendor Response

by Less Annoying CRM on October 26, 2016

Hey Cathryn, Katy here - I just wanted to let you know that you can access the CRM from your iPhone using the mobile site. Just open up Safari on your phone and go to www.LessAnnoyingCRM.com and sign in. Then you're good to go! You can also pin LACRM to your iPhone homescreen so that it will open just like an app. Here are some instructions for that. Let me know if you run into any trouble! https://www.lessannoyingcrm.com/help/117/ Thanks for writing this review! If you have any other feedback, let me know!

Lives Up to "Less Annoying" Name

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use
Fast resolution via coach with problems
no contract, pay per user, per month

Cons: That we did not use LACRM sooner

Overall: I started with a direct mail, advertising company. I was in charge of creating a department that would set appointments for outside sales. We needed a CRM to keep track of the leads. They had previously used Sales Force and HATED IT. It was difficult to navigate and use for the outside sales team. The owner and I set out to find a CRM that would be easy to use, yet allow for reports, pipelines etc. We found Less Annoying CRM. It completely lives up to its name, it is truly "less annoying". It is simple to use and does what is needed without all the "junk" to make it difficult to navigate. If you do need assistance, they are always happy to help. It is nice to call and get someone that is actually in a good mood and happy. They answer their emails quickly as well. Our coach, Katy, is fabulous! Best of all, they give you a FULL 30 days with FULL ACCESS to try out LACRM and see if it will be a good fit for your business needs. We are super happy with LACRM and the customer service provided. I can highly recommend using LACRM for you client management needs.

Recommendations to other buyers: If you are considering it. DO IT! It is free to try and worth the time to check it out.

Less Money and Great Service

Feb 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is a great bargain for small businesses. It's easy to use without any real learning cure. There are videos to watch with each category that can bring you up to speed if you are stuck. You also get personal reps that can and do answer your questions within a day and sometimes within hours.

Not Annoying at All

Dec 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I learned how to use Less Annoying in a very short time one day. The short, pertinent and well-placed video tutorials were perfect. Once I got the concept of the company record and the contact record, I was ready to roll. Then, through use, I feel like a power user although it's simple. Well worth it; well priced; easy for anyone to grasp. And it's paid off in $ales, which is the best part.

very easy to use

Dec 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: seems like an extremly good value

Been using this off and on since 2011--on again for a year.

Nov 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and manage. Keeps me in touch with my prospects and customers. I also use it for vendors and contractors.

Massive Thumbs Up for LACRM

Nov 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using LACRM for several months now, and cannot fault it. As CRMs go, it's very simple to use and the barriers to entry are as low as they can be. The support and backup have been outstanding as well.

I found LACRM through a recommendation. I watched many of their online videos before deciding to take the plunge. The videos themselves were probably enough, but I was pleasantly surprised at being assigned an account manager who made contact immediately. Robert offered to review my setup for me and arranged an online Skype call to help me get started. He has been there to answer any questions I have had ever since.

I love the integration with my Gmail calendar, the contacts on my phone and the fact that I can BBC an email straight into the system from any email client. These are real valuable features for me.

I have created custom pipelines for my business, helping me to track my property deals. I get daily emails with my agendas on them. It has truly changed and streamlined my business.

There are are so many other advantages to using LACRM, not least the price, that I would (and do) recommend this to anyone. I am not being paid nor am I receiving any kind of remuneration from LACRM, I am a genuine fan of this product.

What are you waiting for? Give it a go...

I LOVE LACRM!

Nov 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All businesses need a CRM. The problem is, so many are cost prohibitive for a small business just starting out. I've tried several that were within a reasonable budget, and they were so cumbersome and just didn't function well.

Then I found LACRM! Simple to use and cost effective. I work with many businesses just starting out who are overwhelmed how to keep track of their contacts and keep organized. I not only use LACRM in my own business, I recommend LACRM to everyone!

Endlessley Customizable and Intuitive

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using LACRM for a few years now. It has allowed me to track customers and business better than ever before. It is far superior to sticky notes and excel spreadsheets (yuck!). It always makes an impact with new hires--it makes me looks super smart and organized.

I love how malleable it is. If our business changes, or someone brings a new idea to the table, I can easily add new filters, or pipelines. LACRM is a winner!

Finally found the perfect CRM!

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, amazing customer service, very hands-on and responsive team, excellent value. All other CRMs were too cumbersome or too lightweight for our needs. Less Annoying CRM is the Goldilocks "just right" choice. The team was able to ramp up quickly and with minimal training. Highly recommend to any business.

SO EASY AND EFFICIENT!

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: EXTREMELY EASY to use - we were able to quickly train everyone. A couple of us go in and adjust the fields each time we come out with a new product or find we need to capture some new pieces of information for reporting, couldn't be any easier!

We can quickly see where someone left off with an account and get answers to the customer right off the bat instead of wasting time checking with and emailing numerous people or playing phone tag. It's all right there in front of us in LACRM. Nice.

Basic intuitive software, great team

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LA CRM is very easy to comprehend and has just enough versatility to be handy without being superfluous. The LA CRM is eager to help and great fun. Love these people!

Less Annoying, Less Stressful

Nov 11, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've tried all the big CRM's, Sales Force (too complicated); Sugar (a nightmare); Maximizer (very annoying); ACT (don't even go there! LACRM is very easy to use, intuitive, flexible and works perfectly for small business. I've recommended it to many people and, although they snicker when I first say the name, they become quick converts once they try it.

That said, there are a few suggestions I would make to its functionality but nothing major.

Perfect!

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Agile and intelligent - a great tool for my small business.

Finally a CRM for the sales force!

Nov 11, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When looking for a CRM for a new company I was joining, I wanted one that the sales force wanted to use. One that didn't have the feel of the company using it to track our every move. One that was easy to use, had online help and when you were still stuck, that had a customer service dept. you could contact quickly.

Well, I found LACRM and never looked back!

Every CRM I've ever used, (company driven) had so many layers and bells and whistles that you ended up in the weeds most of the time. They were time consuming and cumbersome. Not LACRM! It is easy to navigate and everything you need is right at your fingertips in plain site.

And did I mention that it was priced very low per user? Low price AND user friendly in one CRM! SCORE! Thanks LACRM for also always listening to us and making improvements as the needs arise.

A must-consider for all new business owners

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My experience with LACRM has been terrific from the start to now the second year of use. The software is easy to customize, there is quick access to personal help with questions, and it's been wonderful for linking all related client notes, files, and interactions. I regularly refer other colleagues and clients to LACRM to check out for their own needs. A very satisfied customer!

Excellent overall

Nov 11, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Customization was required to accurately capture our selling process. The customer service was excellent.

Best Customer Service I have ever experienced

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LACRM is very easy to use and provides you with all the necessary features to effectively follow up on your sales leads. It is easy to customize and it is very affordable. I LOVE their customer service, every time I have a question or need something from them they answer immediately! they are always polite and patient and answer each one of my questions thoroughly.

5 Stars !!!

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been with less annoying for a few years now. From day one Less Annoying has lived up to there name.

Easy to use, effective tools without all the hype and annoyances of other CRM's. Anytime I needed some help and tutoring with functionalities.....Less Annoying took the drivers wheel and input my needs with expertise. A true CRM professionals can use with ease and the cost is well worth the application!

Easy and Functional Tool

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: With so many solutions out there, it is refreshing to find one that is well supported, affordable and completely meets your needs. Less Annoying CRM has helped us manage our business, track customers through the tax preparation process and identify clients who need more attention.

Integration with Google makes our business run smoothly with information always accessible.

LACRM is easy to use, has good functionality, is flexible, low cost and is backed by great support

Nov 10, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We had previously been using one of the major cloud based CRM system, but it was too complicated for the sales staff to use...so they didn't! Also, as our users/licences grew and we added more companies, it became too expensive for us to cost justify.

To resolve this important issue, we had a look around the CRM market place and liked the 'look and feel' of LACRM, so thought that we would give it a try with one of our companies. Our staff found it was very easy to understand, set up and quickly use. We found that the tutorial videos throughout the system were easy to understand and helped with the set up process. That was five years ago and we have never looked back. We now have six separate companies using LACRM and quite happily promote LACRM to our business contacts.

We found LACRM was easy to set up, easy to use, is flexible, offers good functionality (especially for new and smaller businesses), provides interfacing/integration with Outlook, Google and Mailchimp (great time and cost saving here as well). We have even interfaced our (Australian based) cloud phone system, to provide screen pops etc.

This very good product is backed by great phone and email support from the entire LACRM team, from the CEO to Customer Service staff. If you have been frustrated by other CRM systems, give LACRM a go....I know you won't be disappointed!

Has easily become my "memory". Helps me plan, work and follow-up more effectively & efficiently!

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Highly recommend this as an affordable alternative for small and mid-size business professionals who want to run their businesses like a big company. The customer service team is accessible and responsive. You feel like they know you.

Keeps me organized!

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I don't even remember how I functioned before using LACRM. I love that it is so customizable so that I can make it work exactly how I want it to for *my* business. It helps me keep track of every stage each client is in. And the task function on the front page makes it so easy to stay on top of everything that needs to be done. Each time I start working with a client, I input tasks on the dates they are needed for the duration of that project. They pop up exactly when I need them to so that I stay on track. And, I can always see how many clients I have in each stage of the projects. Fantastic CRM with a great price!

Best CRM I have used

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I could not be happier with my decision to utilize Less Annnoying CRM. The CRM is very intuitive with all the information that I need easily accessible. I have no complaints about the CRM and highly recommend it to other small business owners.

Simple, straight forward and affordable

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use LACRM for my real estate brokerage. It's well designed and clearly laid out. We handle 100+ closings per year and thousands of potential customers, all through LACRM.

very user-friendly database!

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Less Annoying CRM is so simple to use. We have been completely satisfied with it and have no complaints at all. The customer service is also great. They are friendly and reply quickly.

Less Annoying CRM review

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LACRM is everything I need to keep track of my business contacts, quotes, sales, projects. It is so intuitive, anyone can use it quickly. And, if you ever have questions, the customer service is awesome too. Can't beat it - especially for the low price!

The name says it all!

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had looked at several CRM's in the past but they were confusing and complicated. This is the easiest, most user friendly system - it was designed with common sense! The getting started videos are short and simple. There have been a very few times where the system was down for an hour or so - and I literally couldn't work without it. Just try it!

Managing two sales teams with LACRM

Nov 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is hands-down the best system for getting people using a CRM quickly. It's very easy to set up a new person and get them using it, which is 90% of what success with a CRM takes. I just today got a new lead from our team and in just a few minutes everyone can see who they are. The calendar is very easy to manage. A great tool!

Great Solution for Small Business To Medium Sized Businesses. Great Support and Customer Service

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease of Use and Customer Service
This program is very useful and the Customer Service has been great to get me up and started quickly. Besides the videos on the website to train you how to use the program, I was also assigned an expert to lead me through the first few days of usage. When I have emailed Customer Service, the answers have been quick and knowledgeable. I have been using it for several months and my use and dependence on LACRM is growing.

Interface Between On-Line Desktop Access and Mobile App
I like to use the Task Report and Contact list while on the go and can easily add Tasks, contact Contacts, and enter data. Mobile App is for fast additions but still gives you the option to go to Full Site for more detailed actions.

Ease of Use
Easy to import all those lists you have and also from other CRM programs. I only use it for myself but could see how the sharing mode would be useful for a team to share. One of my associates uses it for his architectural design team.

Areas for Future Development
I have talked to LACRM regarding a potential improvement to allow scanning of business card. They are aware of the need and are researching. Currently they suggest using another scanner program, export to spreadsheet and then import to LACRM. Additionally, it would be very helpful for international business to have scan photo of the foreign language side business card to show to taxi driver.

Also could improve Contact listing for international addresses and phone details but is workable as is.

Overall
I have tried the large CRM programs as well as the hybrid which want to be both scanner and CRM and found them to be too cumbersome or taking too long to format and learn. Now I have a tool that is easy to use, mobile, and scalable as my business grows. Less Annoying CRM is great and I have recommended it to many of my associates with small businesses. I expect that finally I have found a Small Business CRM that I will use from now on.

If you want to get up and running fast with a CRM this ones for you. Very easy to setup and use.

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: ease of use, flexible, scalable. Many elements are customisable. Tech support is excellent and always responsive. API connects the CRM to our database back ends for our web application without issues. 5 star product all round.

Cons: n/a

It really is "Less annoying."

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Less Annoying in our business for a couple of years, and it has become a central part of what we do each day, to the point where I can't imagine us ever changing our CRM.

It really is easy to set up, very fast to use, and stores all the information we need on our clients and other contacts.

Unlike so many CRMs, it doesn't try to be too clever by offering lots of extra stuff you probably don't need.

Highly recommended - and they offer a free trial period, so see for yourself.

Very easy to use and ideal for my business

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This CRM system works really well for our business as it's very easy to learn, so great for new members of staff, very intuitive so saves time, easy to export and manage users, so given we are a small business, this is perfectly placed given the monthly cost is also not too prohibitive.
Would I recommend it? Absolutely
Have we had any problems over the past two years of using LACRM? Yes, but when we have had any issues, the team there are always on hand to help.
So overal I'm very satisfied with my choice of CRM system and whilst it may not work as well for some businesses, for mine it works very well, thank you!

This system enables me to work in the most efficient manor.

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using this system for a year and I believe it has kept me on top of my game in all aspects of my career and personal life. I pay for this system on my own so when I'm working with different companies the contacts stay in one place and that's with me!

Getting started was easier than I had anticipated, customer service is excellent! I love getting a new agenda in my mailbox each day!

The Name Says it All!

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love Less Annoying CRM.

Trying to weed through all of the information about CRM systems was rather laborious. Then I hit on Less Annoying and boy was it! Less annoying that is :-p

I needed an uncomplicated system that everyone in the company could use and navigate through regardless of their technical skill level.

Great product / great price!

I use this for all client information

Nov 09, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would like to see fields where I could keep track of when commissions where received before closing file.

Absolutely LOVE Less Annoying CRM! Very user friendly and reasonably priced!

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LACRM is worth the price just for the convenience and assurance of receiving email reminders of what I have on my calendar!

A great relief

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with many CRM packages. some are far to complicated and some take to much time to do a s simple task. Aside the cost, which is much less than any other company, LACR is simple , easy for new reps to get used to it and effective for the time I use it , which is all the time.

Trust me, this by far the best product that I have used in the longest time.

Great Syncing CRM

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the fact that is syncs right to my Google contacts and calendar.

Best for Small Business in Value and Service

Nov 09, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for a CRM system that was a step down from the expensive applications out there- Less Annoying CRM is it! This is a very secure and easy to use CRM. Check them out if you do not need an expensive large corporate solution. This is the solution for the rest of us.

Excellent CRM with just enough complexity

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After much research I finally decided on LACRM and have been very happy with the decision. The program does almost everything I need without burdening my brain with a lot of unnecessary extras. Easy to set up. And the customer service is absolutely the best I've ever encountered. Once the calendar is updated with a recurring scheduling function the program will be downright awesome!

Less Annoying CRM Makes My Life Easy

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using this CRM for about a year and what I enjoy about it is that it is very easy to use, modify and get at the data. Couldn't be more pleased.

Easy to use - great support

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Less Annoying CRM has been so helpful in our business. As we continue to grow it's harder to keep track of everyones contacts. The ease of use has helped for everyone to be onboard. If we ever have questions their support is terrific.

The software is easy to use, makes practical sense, and therefore is easy to get up and running.

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease of use on line is great. This software takes much less time to get comfortable with and provides a great depth of information at your fingertips. It's proven itself as a great tool, easy to use and inexpensive.

This CRM is very easy to use, and I love the fact that I can customize the fields for my business.

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the biggest benefits is being able to attach proposals, contracts, e-mails to each lead in the CRM. You have a complete picture of when you added the lead, where you are in the sales process, what has been discussed, and you can pull detailed reports.

Simply the best CRM for single business owner

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hi:

I am a single business owner with simple CRM needs. I don't have the time to learn a complex tool with features i would never use. I needed a simple to use, simple to access CRM and i found it with Less Annoying CRM which i have been using for over 2 years now. The name says it all. The support is also 1st class, i always received a response within 24 hours. I recommend this tool to any small business and I actually referred to my friends. Keep up the great work!

Review of Less Annoying CRM

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very easy to use CRM that is affordable for a small business. I would recommend that you check it out.

Extremely pleased

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: From day one we have been ecstatic about the ease of use and over the top customer service. Couldn't be happier with Less Annoying CRM. Whenever an issue arises we have gotten a response same day- usually within the hour, and from a direct name with a vested interest in actually helping. They keep us moving forward. Thank you!

The Less Annoying CRM transformed our ability to manage core elements of our business!

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As the Executive Director of a large county medical society, we were in dire need of a tool that could: manage thousands of current and historical member records, be easily and quickly updated and generate a variety of reports , the Less Annoying CRM absolutely exceeded my expectations. Implementation of the product could not have been easier, the customer service (both hands on and over the phone) was excellent! My organization has been using the software for a year now, and it has transformed how we manage our data and has allowed us to develop a current, real time dashboard for our organization. I continuously recommend the Less Annoying CRM to my colleagues who are seeking a better reporting, data management tool.

Simple, Uncomplicated and adaptable CRM.

Nov 06, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Having worked with a variety of CRM platforms, we have found the Less Annoying CRM does exactly what the name suggests. It is easy to use and adapt. The account structure is flexible.

User friendly and you don't need to be techie!

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Less Annoying CRM for almost a year after it was recommended to me. It fits nicely into my UK property business. I add my contacts and have all the information I need about them. I add my new enquiries/leads to it as they appear and I can rate them in priority. The calendar function syncs with my phone, so I know exactly what I need to do and I receive an email in the morning with my day's agenda. My only criticism of it is that it does not currently send you reminders by SMS (only by email) in the UK, but I believe that is being addressed.

Being web-based, I know that should I lose a device, that all my contacts and schedules are safe and that I can access it by anything internet connected (Phone app, tablet, PC).
I was showing the system to a finance broker friend of mine who was looking how to automate his business and now he is using it too. $10 per month for peace of mind and effective systemisation of your business is a no-brainer! Get it now with the free trial and use it. Tech support is excellent and the system is very easy to use with plenty of how-to videos. Do not be frightened of it!

Try the full system for free for a month. Use it as much or as little as you want. It can be as complex or as simple as you want, but try it. I recommend it to everybody with a business.

easy to use, especially for a beginner and very inexpensive.

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've had very limited use probably due to my inexperience in using a CRM program.
there's probably much more value to be had.

Less Annoying CRM-Excellent Value

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This CRM is very easy to use, beautifully designed and they provide excellent, friendly, responsive customer service.
Sonia S.
www.moveplaythrive.com

Less Annoying CRM has improved my business immensely.

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I LOVE having one program to keep track of all of my tasks and clients in one easy to use product. I have customized various pipelines to exactly what I need with the wonderful help of the staff of LACRM. This program takes the place of many spreadsheets that I used to have to keep updated. I use this many times a day and I cannot say enough how wonderful a product this is. I am not the most organized person and LACRM has done the impossible and made me into an organized person. I can see this working for any kind of business s out there since everything can be customized. The price is a steal and I am so grateful this came along when I really needed something just like it.

Simple yet powerful

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using LACRM for the past 10 months. I have found the software to be intuitive, powerful, attractive, and reliable. It has revolutionized my ability to keep close tabs on our customers relationships, communications, and appointments. The customer service is second to none. I always get an immediate reply when I ask a question through email.

Used LACRM for 2 years

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Lots of great features. Lovin' it.

Awesome - can't live and work without it

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple to use from day one with easy video explanations of how things work. Not overly complicated with lots of unnecessary bells and whistles that confuse things.
Over time I found different ways to use pipelines and groups to record important stats to help me run my business.
The system is reliable and works.

Wonderful Application

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: We have been using the CRM for about a year now and it is fabulous. We can track all of customers and call history. Very wonderful tool.

LACRM has become the most useful tool I use in my travel business.

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: LACRM is so easy to use and integrate with Mail Chimp. The only function I would like to see, would be the ability to create a direct mail list from contacts and then also be able to print labels. I do alot of marketing via Mail Chimp, FB, twitter, etc. but I also still produce at least one direct mail piece a month.

Great software for Sales Professional

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have used for several years now. Customer Service is great. Answers questions very quickly. Truly a help to my Sales business. Keeps all the info for my Customer Lists straight. Excellent 'To Do' & 'Lead 'Lists. Also very customizable. Highly recommend.

VERY Pleased

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a user for about 3 years . I looked into many different CRM's and tried a couple, but the bottom line is Less Annoying CRM is the " Best of the Best " . I'm thoroughly pleased with the easy of customizing it and creating new "pipelines" . I couldn't imagine using any other CRM except LA CRM . Love it ! Excellent !! Highly recommended !!

Great !!

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Thank you so much for being a great company. Working with you all has been nothing short of a great experience. Thank you for making an investment in me with your time via your great customer service.

Simple, user-friendly and inexpensive CRM for Small Business

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Less Annoying CRM is easy to use and the customer support is first class. The brokers in my business all work remotely and are not especially tech savvy, so I needed a simple, user-friendly CRM with customer support and Lessannoyingcrm fulfilled those needs. I had Salesforce before but the brokers revolted because it was just too complicated. I recommend this CRM to everyone in my industry!

This has been the best software for my business. Easy to use, calendar is great, perfect.

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The guys that run this company always make sure it is up and going and improve things as necessary. I haven't had the need to even look around for something else as it is the perfect fit for my company and I highly recommend this software for your CRM needs.

Independent auto dealer impressed with ease of use

Nov 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After months of shopping for a CRM online, weeding through the numerous amounts of car dealer CRM meant for big dealerships, we found Less Annoying CRM. For the cost and the ease of setup, we started right away. The fact there were no contracts and simple terms, we signed up and got started right away with a dedicated coach. Our LACRM coach helped to customize the pipelines that we needed in our business model. One of my main concerns in a CRM was ease of use for the older employees that we have (whose computer skills are limited). LACRM gave the simplistic end user experience desired, but enough options for the administrator to have the ability to take care of the more "complicated" matters of importing and exporting contacts, preparing mass email lists, syncing with email boxes and more customization features. This was the fit we needed for our growing business.