User Reviews
Titan CMS by Northwoods Software Development
USER REVIEWS - All reviews
Purchased Date: June 01, 2008
Communications Director, Catholic Knights
February 15, 2010
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Pros
Superior customer support. Very flexible.
I do not have a technical Web background, and I find Titan software very easy to use. I love the previewing features and page shares. Now that I understand the classication/tagging tools, I can see the tremedous potential and power!
We are looking forward to expanding our Titan use to include our Intranet this spring.
Cons
When using workflow, it would be great to have the changes highlighted so the approving user can easily see changes that were made.
Overall
Northwoods offers superior service with an amazing, high-quality software product.
Purchased Date: July 01, 2008
Business Manager, SEWRPC
February 10, 2010
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Pros
Great mid-priced web development software that is user friendly and easy to administer in house.
Cons
Very easy for a programmer to install and maintain, ie someone with HTML background, a bit more difficult for the average computer user
Overall
Would defintely recommend to any company that wants to be able to continuously update their website without relying on an outside consultant
Purchased Date: October 01, 2009
Project Coordinator, Park County Community Foundation
January 30, 2010
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Pros
Titan CMS is feature rich and easy to use for any staff member. You do not need a technical background to be a webmaster and adding and revising content is very easy to do with this software.
Titan CMS allows you to use as much or as little of the software that you need with a growth path for adding additional functionality as you need it or as you have time.
Titan CMS allows for a variety of ways to display your content with very little effort on the part of the webmaster. It also allows you to easily create content for different audiences or based on preferences set by the user with an easy way to provide secured content as needed. Again, all of this can easily be set up by a staff member without needing a technical background.
Cons
It takes a little time to know how best to use the features because there are so many good options.
Overall
Titan CMS has provided us with an easy way to add and maintain content on our website. It has also provided the ability for non-technical staff to update and maintain the website with ease. The software is feature rich and its easy to understand, implement and use the features.
It was easy to get started and go live on our new website with Titan CMS, using most of the basic features and we look forward to growing the use of our website with the additional features as we need them.
Implementation time was shorter than we expected. We are extremely pleased with the new website and the breadth of features that we are able to use with ease.
We are a nonprofit with limited staff and resources and the new Titan CMS website has enhanced our ability to provide services to our clients and our community within our budget and staff limits. I highly recommend this software to other nonprofit organizations for their website needs.
Purchased Date: November 01, 2009
Web Content Specialist, Robert W. Baird & Co.
January 28, 2010
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Pros
- Easy set up
- Editing tools intuitive
- CMS interface easy to navigate
- Excellent and responsive customer service
Cons
- For a more robust site, the content options are a bit limited. But the tech support staff worked quickly to meet our needs.
- Would be nice to have a comparison tool so that those in the approval queue could easily see the old content and have the changes highlighted.
- Product is easy to use for a more advanced web content manager - may be confusing for a new user.
- The User Guide is overwhelming. Would be nice to have a quick hit guide for basic editing, etc.
Overall
Nice product; excellent customer service and support.
Purchased Date: July 01, 2008
Web Content & Production Mgr., Heartland Advisors, Inc.
January 27, 2010
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Pros
Great service from Northwoods in launching site.
Product is easy for staff outside of IT/Marketing to learn and become proficient in.
Product has tons of features and capabilities, and Northwoods is always improving the product with regular releases of new functionality.
Cons
The lack of a comprehensive manual or online support files forces reliance on using staff help from Northwoods team to troubleshoot what could be easily looked up if it was documented.
Overall
We have never regretted our decision to use this product or hire Northwoods. They've been a responsive, creative and inspiring partner for us. I highly recommend the product and the firm.
Purchased Date: N/A
Marketing Assistant, Cleary Gull
January 26, 2010
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Pros
Pretty easy to use. Great support (Jon Kuhl) and Lunch and Learn events have been helpful.
Cons
Would love more font options, customized headlines, and an undo button when moving a page.
Overall
This tool makes it possible for "web dummies" to maintain the site. I would like to take more courses to better utilize Titan's features.
Purchased Date: May 01, 2004
Director of Sales and Marketing, The Howard Company
January 26, 2010
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Pros
Titan CMS has made our website design, productivity and maintenance a breeze.
Cons
We do not use all of the features of Titan. It's nice to know they are there when we need them.
Overall
I would recommend Titan CMS system and the Northwood Software Team.
Purchased Date: N/A
Marketing Services Manager, Snap-on Industrial
January 26, 2010
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Pros
The platform is quite powerful, and the company and support it provides are great. The degree of customization is also excellent. The ongoing user support is also worthwhile. Tom Pappas and Pattie Clemens are both great.
Cons
There should be better provisions for mass upload of files and information, as well as more bandwidth for video files.
Overall
I would recommend NWS to someone looking to set up a full-featured website. I think there are probably simpler solutions available to those whose needs are less extensive.
Purchased Date: July 01, 2009
Director, Business Dev. & Customer Education, Briggs & Stratton Corp
January 26, 2010
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Pros
Very flexible and robust for an intra/extranet. Simple publishing concepts. Very powerful with mobile site support, multi-media support and a solid WYSIWYG HTML editor.
We use a complex security model for displaying content and allowing publishing which is fairly easy to maintain within Titan 5.0. As well, we "play" many internally hosted web applications that touch our core internal systems. Titan made this very easy to do and secure in a manner needed for a Fortune 1000 publicly held company.
We support nearly 80,000 posible users in 15 languages with this software and it performs flawlessly. Support from this medium size, service oriented company is the best I have ever experienced.
Cons
There may be a be a few too many features that are not commonly used for an intra/extranet but used in a consumer site such as commenting and rating. Although valuable for a consumer site, these are mostly noise for a secured, password protected site owner such as us.
Overall
This software is everything it claims to be and more. The support and partnership opportunities this medium size company provides, is second to none. The quality of the code is superb and the speed at which our team can change display or publishing security is amazing. What used to take us many hours or days such as changing viewing security for a region of the world, now takes a few minutes, We can also deploy a complete new site from nothing to production in less than a day including pages, images and product information. We have seen the performace of the software decrease our maintenence time and effort by at least 80%.
