Brandpoint

BrandpointHUB

5 / 5 5 reviews

Who Uses This Software?

We focus on serving agencies and direct clients that are looking to streamline their content marketing.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month/user
  • Pricing Details
    No up front billing or long term contracts. Discounts for annual contracts.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Brandpoint
  • www.brandpoint.com
  • Founded 1996
  • United States

About This Software

BrandpointHUB is how teams efficiently manage their content marketing practice. Move content through the different stages of planning, creating, reviewing, publishing and measuring without the hassle of Word Docs, emails and spreadsheets. Save even more time with full integration with WordPress, Facebook, Twitter, HubSpot and more. Plus, know exactly how effective your content is when you tap into BrandpointHUB's integrated Google Analytics and social media platform reporting. Free 14-day trial!


Features Checklist

  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Rule Based Publishing
  • Search Functionality
  • SEO Management
  • Template Creation
  • Version Control

Product Reviews

Great content management and marketing resource

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: BrandpointHub is the ultimate tool for organizations that produce content. The tool allows us to easily share, edit, and track content. Then we can easily publish our content on our blog and all of our social media channels. It is very easy to use and the interface is so intuitive that I very rarely have to use the help guides (although when I do, they are very helpful). The ROI on the Brandpoint Hub is off the charts because of the amount of time we save. In addition, it took which used to be a dreaded chore -- writing and publishing content -- and made it something easy which has allows us to maximize our marketing efforts.

Updates inconvenient

Aug 02, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: Generally I find this easy to use, although I have two minor issues.
1. Things change. A lot. Which is fine. But there's never any communication about what updates have been made, and I end up confused/wasting time trying to figure out where the info I need is housed, or doing work that gets lost because I haven't been informed about new tasks I need to do (like hit "save" before "approve").

2. Many of the updates that have happened have just made the tool less convenient for me as they've required me to do more work. By "work," I mean "click more," so it's not like any of these updates are horribly inconvenient (other than the issues I noted above). But they do take more time. For instance, I have to click "save" now and wait for it to finish saving before I can hit "approve." It was easier when I could just hit "approve." And now the information I need is hidden under the "content plan" tab, when it used to be readily available once I opened the page.

Overall: I use the Hub to write fb posts for DCI/Saputo cheese. I've submitted a review previously but wanted to submit another, as there have been ongoing updates.

Vendor Response

by Brandpoint on August 05, 2016

Thanks for the feedback, Amy. We are regularly updating BrandpointHUB's interface & functionality to resolve defects and add enhancements. Our number one priority is making sure all of our clients and users have a great experience using the HUB. Are you receiving our update emails and in-HUB messaging? I'm sorry you weren't aware of our changes and that they impacted your experience. We're very eager to learn how we can better serve you and make the HUB even easier and more efficient for your team to use. We've reached out to you directly and are looking forward to connecting. We invite you to contact us at hub@brandpoint.com. Best Regards, Brent Swanson Product Manager, BrandpointHUB

So many clicks

Mar 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: So far, I really truly do like the Hub. I love that I can use the calendar view to see all the content we have being published on any given day, or how many in a week. My only complaint is that it takes several clicks (about 4) to get to the page where you're actually creating/writing the content. I know this is a picky thing, but it just seems that there are a lot of steps before you even start creating. I'd love to have a "Create Content" within the Manage menu so you can go straight to setting up the time and type of content.

Vendor Response

by Brandpoint on August 17, 2016

Hi Emily, Thanks so much for your feedback! You're not being picky at all - we're working hard to reduce clicks in this particular instance, as well as throughout the tool as a whole. Please feel free to provide any additional feedback to our direct email, hub@brandpoint.com. Thanks again.

Helpful and useful!

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Brandpoint Hub is incredibly useful to my colleagues and me! I love the collaborative aspect of it--how you can write an article and then have your colleagues edit it directly or write comments beside it instead of having to send emails back and forth with revision after revision. The calendar is excellent for scheduling postings on Twitter and Facebook, then seeing what is going out when and where all in one place. Plus, whenever I run into any issues or have questions, Brandpoint Hub representatives are so, so responsive and quick to fix the issues! I highly recommend Brandpoint Hub.

Vendor Response

by Brandpoint on August 16, 2016

Thanks, Emma! Glad that BrandpointHUB is so useful to you and your team!

Brandpoint Hub automates what previously was an inefficient combination of email, Word and Excel

Sep 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Brandpoints HUB is a new tool that automates content management workflow for teams. The Hub replaces the combination of email, Word and Excel and gives teams a robust tool focussed on the workflow around managing content for websites, email campaigns, social channels etc. Thus far, we have found the team at Brandpoint to be very supportive when we've had questions. And what I like most is that we can control based on the user, who has access to which content, which client, which campaigns etc. Excited to see this new tool continue to evolve as it already provides a tremendous level of benefit over more manual workflow processes.

Vendor Response

by Brandpoint on August 16, 2016

Thanks for the feedback, Scott! We're glad you find the tool so valuable.