We love Titan!
Reviewed on February 15, 2010 by Heidi Peters, Communications Director at Catholic Knights
Pros: Superior customer support. Very flexible.
I do not have a technical Web background, and I find Titan software very easy to use. I love the previewing features and page shares. Now that I understand the classication/tagging tools, I can see the tremedous potential and power!
We are looking forward to expanding our Titan use to include our Intranet this spring.
Cons: When using workflow, it would be great to have the changes highlighted so the approving user can easily see changes that were made.
Overall: Northwoods offers superior service with an amazing, high-quality software product.
Easy web development software
Reviewed on February 10, 2010 by Elizabeth Larsen, Business Manager at SEWRPC
Pros: Great mid-priced web development software that is user friendly and easy to administer in house.
Cons: Very easy for a programmer to install and maintain, ie someone with HTML background, a bit more difficult for the average computer user
Overall: Would defintely recommend to any company that wants to be able to continuously update their website without relying on an outside consultant
Easy to use
Reviewed on January 30, 2010 by Patty Kosednar, Project Coordinator at Park County Community Foundation
Pros: Titan CMS is feature rich and easy to use for any staff member. You do not need a technical background to be a webmaster and adding and revising content is very easy to do with this software.
Titan CMS allows you to use as much or as little of the software that you need with a growth path for adding additional functionality as you need it or as you have time.
Titan CMS allows for a variety of ways to display your content with very little effort on the part of the webmaster. It also allows you to easily create content for different audiences or based on preferences set by the user with an easy way to provide secured content as needed. Again, all of this can easily be set up by a staff member without needing a technical background.
Cons: It takes a little time to know how best to use the features because there are so many good options.
Overall: Titan CMS has provided us with an easy way to add and maintain content on our website. It has also provided the ability for non-technical staff to update and maintain the website with ease. The software is feature rich and its easy to understand, implement and use the features.
It was easy to get started and go live on our new website with Titan CMS, using most of the basic features and we look forward to growing the use of our website with the additional features as we need them.
Implementation time was shorter than we expected. We are extremely pleased with the new website and the breadth of features that we are able to use with ease.
We are a nonprofit with limited staff and resources and the new Titan CMS website has enhanced our ability to provide services to our clients and our community within our budget and staff limits. I highly recommend this software to other nonprofit organizations for their website needs.
Reviewed on January 28, 2010 by Claudine Butzine, Web Content Specialist at Robert W. Baird & Co.
Pros: - Easy set up
- Editing tools intuitive
- CMS interface easy to navigate
- Excellent and responsive customer service
Cons: - For a more robust site, the content options are a bit limited. But the tech support staff worked quickly to meet our needs.
- Would be nice to have a comparison tool so that those in the approval queue could easily see the old content and have the changes highlighted.
- Product is easy to use for a more advanced web content manager - may be confusing for a new user.
- The User Guide is overwhelming. Would be nice to have a quick hit guide for basic editing, etc.
Overall: Nice product; excellent customer service and support.
Titan CMS/Northwoods Software
Reviewed on January 27, 2010 by Mary Paiser, Web Content & Production Mgr. at Heartland Advisors, Inc.
Pros: Great service from Northwoods in launching site.
Product is easy for staff outside of IT/Marketing to learn and become proficient in.
Product has tons of features and capabilities, and Northwoods is always improving the product with regular releases of new functionality.
Cons: The lack of a comprehensive manual or online support files forces reliance on using staff help from Northwoods team to troubleshoot what could be easily looked up if it was documented.
Overall: We have never regretted our decision to use this product or hire Northwoods. They've been a responsive, creative and inspiring partner for us. I highly recommend the product and the firm.
Reviewed on January 26, 2010 by Rachel Schickowski, Marketing Assistant at Cleary Gull
Pros: Pretty easy to use. Great support (Jon Kuhl) and Lunch and Learn events have been helpful.
Cons: Would love more font options, customized headlines, and an undo button when moving a page.
Overall: This tool makes it possible for "web dummies" to maintain the site. I would like to take more courses to better utilize Titan's features.
Director or Sales and Marketing
Reviewed on January 26, 2010 by Dawn Pankow, Director of Sales and Marketing at The Howard Company
Pros: Titan CMS has made our website design, productivity and maintenance a breeze.
Cons: We do not use all of the features of Titan. It's nice to know they are there when we need them.
Overall: I would recommend Titan CMS system and the Northwood Software Team.
SOI & NWS = Nice Website
Reviewed on January 26, 2010 by Ed Liss, Marketing Services Manager at Snap-on Industrial
Pros: The platform is quite powerful, and the company and support it provides are great. The degree of customization is also excellent. The ongoing user support is also worthwhile. Tom Pappas and Pattie Clemens are both great.
Cons: There should be better provisions for mass upload of files and information, as well as more bandwidth for video files.
Overall: I would recommend NWS to someone looking to set up a full-featured website. I think there are probably simpler solutions available to those whose needs are less extensive.
Upgrading old cms software to Titan 5.x
Reviewed on January 26, 2010 by Bruce Radcliff, Director, Business Dev. & Customer Education at Briggs & Stratton Corp
Pros: Very flexible and robust for an intra/extranet. Simple publishing concepts. Very powerful with mobile site support, multi-media support and a solid WYSIWYG HTML editor.
We use a complex security model for displaying content and allowing publishing which is fairly easy to maintain within Titan 5.0. As well, we "play" many internally hosted web applications that touch our core internal systems. Titan made this very easy to do and secure in a manner needed for a Fortune 1000 publicly held company.
We support nearly 80,000 posible users in 15 languages with this software and it performs flawlessly. Support from this medium size, service oriented company is the best I have ever experienced.
Cons: There may be a be a few too many features that are not commonly used for an intra/extranet but used in a consumer site such as commenting and rating. Although valuable for a consumer site, these are mostly noise for a secured, password protected site owner such as us.
Overall: This software is everything it claims to be and more. The support and partnership opportunities this medium size company provides, is second to none. The quality of the code is superb and the speed at which our team can change display or publishing security is amazing. What used to take us many hours or days such as changing viewing security for a region of the world, now takes a few minutes, We can also deploy a complete new site from nothing to production in less than a day including pages, images and product information. We have seen the performace of the software decrease our maintenence time and effort by at least 80%.