User Reviews

SunTrack by Bractus

4.5

2 customer reviews

USER REVIEWS - All reviews

"Bractus - SunTrack Software"
5.0
Version Info: N/A
Purchased Date: January 01, 2010

President, Security Business Courier, Inc.
July 27, 2010
Moe Tamary
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

The best courier software, it has all what you need in one. Easy to use and professional Customer support.

Cons

They always add new features to make it look better for my and my clients.

Overall

I would definitely recommend this software to any Courier/Messenger company.

"Suntack is a great software for any size courier operation."
4.0
Version Info: 2.5.2b
Purchased Date: April 01, 2008

President, Beckstar Express Couriers, Inc
October 04, 2008
Eric Beckford
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
4.0
Features
3.0
Customer Service
4.0

Pros

Suntack is a web based courier management software, which enabled us to bring our business online. We now conduct our business from our computers. Most of the time, we are mobile as we no longer have to sit at our desk waiting to answer the telephone.

Our customers, can now book, track or view and pay their invoices online. They all gave positive feedback as to the ease of use and functionality of this software.

Dispatching is done online and orders are assigned to drivers via their cell phone PDA or mobile PC. Drivers then update these jobs in real time.

The cost is very reasonable and is far less than it would cost to employ one customer service representative.

Customer support is very excellent. The respond almost immediately to any issues we encouter.

GREAT SOFTWARE.

Cons

Need more work on reports.

Overall

Suntack is a great software for any size courier operation.