Fleet Complete

4 / 5 154 reviews

Who Uses This Software?

Fleet Complete solutions are suitable for wide range of industries with fleets, equipment and mobile workforce in the field, such as service, trucking, construction, oil & gas, delivery, etc.


Average Ratings

154 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Fleet Complete
  • www.fleetcomplete.com/products
  • Founded 1998
  • Canada

About This Software

Based in Toronto, Ontario, Fleet Complete is a leading global provider of mission critical fleet, asset and mobile workforce management solutions. For more than fifteen years, Fleet Complete has been providing dispatching, fleet tracking and mobile resource management solutions to over 8,000 companies worldwide. At Fleet Complete, we are constantly enhancing our platform to ensure our customers and partners benefit from the latest technology and industry driven capabilities.


Features Checklist

  • Barcode Support
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Assignment Management
  • Label Printing
  • Order Entry
  • Routing
  • Scheduling

Product Reviews

Great customer service!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Great customer service, he was very friendly and knowledgeable. Answered all my questions and the one he wasn't sure about, he called me back within a few minutes with the answer. I was hesitant about this service at first, now I would recommend to anyone.

Satisfied

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Only took one phone call and my problem was resolved. The person I spoke to was very knowledgeable and helpful.

Fleet Complete Rocks!!

Jan 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Terrific customer service right from walk throughs to webinars. Easy install as well as very close to maintenance free.

Great customer service

Jan 25, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great to work with

Cons: N/A

Overall: Everytime I call in to talk to someone in customer service there always pleasant and helped me in finding out information I am asking for.

Recommendations to other buyers: N/A

Nice Tool to Have

Jan 05, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Full fleet tracking. The accuracy of location is great.

Cons: Crashes, fleet and/or map doesn't load sometimes.

Overall: Overall it is a great tool for tracking your fleet. I often have an issue with it not loading properly or crashing on me but it usually works with a restart. An app is a nice option but not very user-friendly. I find I don't use it unless I have to.

Recommendations to other buyers: App needs improvement.

Van 8 get on line

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: fast response

Overall: Our new van 8 was ready to get put in the fleet, so we hooked up the GPS and confirmed with fleet complete that is was functioning properly.

Same as before

Dec 27, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Watch the video on Utube that you direct us to learn how to get the fuel tax report. It flies through too fast. When I push the timeline cursor back to the beginning, a Christmas decoration video comes on.

Overall: I wrote in that I only get Report Schedules when I click on Reports on the ribbon toolbar. I do not get Fleet like Help shows. I still only get Report Schedules. I have used a lot of financial programs through my 30-year career. This is the most difficult one to plod through. JD Edwards on green screen in the 90's was easier to get up and running on. I used this in October for my third quarter report. At this time of the year, I need to get the data without a lot of webinar watching.

Vendor Response

by Fleet Complete on January 04, 2017

Dear Customer, We always value customers who are keen to give us their feedback. We were able to determine that that our website was encountering technical difficulties. With our commitment to provide exceptional service one of our consultants has already provided you with guidance and support materials. We have also ensured that our website is displaying our latest Reports video. To avoid a similar inconvenience in future we recommend scheduling a complimentary online training session by submitting a request at http://www.welcometoattfleetcomplete.com/one-on-one-sessions. Thank you again for your helpful comments and we look forward to serving you in the near future.

Nothing But Problems

Dec 23, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: nothing because it is flawed. doesn't work most of the time

Cons: nothing because it doesn't work most of the time.

Overall: Typical ATT, no good, nothing but problems. If we weren't under contract we'd get rid of it. Terrible. Customer support can't fix it. Same old excuses. Have to call just about every day. Doesn't work most of the time.

Recommendations to other buyers: Quit selling the product. You're stealing from the customers.

assets missing

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The account representative resolved the issue very quickly and professionally.
Very satisfied was very knowledgeable

Impressed!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Effectiveness.

Overall: Researching movement for one of our vehicles and when I clicked for the Breadcrumb trail no data was showing - tried many times throughout the day but still no data. Called customer support and within minutes a very genial technician assisted me and promptly homed into what had been causing the data void - it was not the system malfunctioning - it was me!! Many THANKS - with appreciation, LindaDawn Lane - Office Manager.

Good, but broke my trucks

Dec 01, 2016
2/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Accuracy of GPS

Cons: Kills vehicles

Overall: The software is great. Used it for about 2 years and in that time it broke nearly half our fleet. The GPS is constantly draining off the battery and within 2 years half our fleet of BRAND new one-ton trucks had to have their batteries replaced.

Also, one GPS unit actually interfered with the trucks computer system and cost $900 to diagnose and figure out that unplugging the Fleet Complete system fixed everything.

Overall, it's a fine system if you feel like constantly repairing vehicles.

Terrible product and customer service

Dec 01, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing worked well

Cons: They cannot solve a problem that we have had since June at least. I have to keep calling them and re-opening the ticket. For some reason, they think that after I notify them of a problem and enough time has passed they feel they can give up and close the ticket.
Only works for one vehicle. Cannot schedule multiple vehicles separately.
Software is slow

Overall: The software is slow, really only works for one vehicle. We have been having a specific problem with the software since June and it is still not resolved despite having opened a ticket with them several problems. They seem sincere about solving the problem and then eventually forget about it. Thus begins the process of calling them again and trying to again to get it resolved. will be asking for a refund for the time we have had this problem. Maybe this review will get someone's attention that can actually push some buttons and get this issue fixed.

Recommendations to other buyers: Find another software

HORRIBLE TERRIBLE HORRIBLE PRODUCT

Nov 09, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: TECH SUPPORT IS TERRIBLE

Cons: TECH SUPPORT IS TERRIBLE

Overall: Works intermittently and when I call customer service they give you substandard service. I am not happy at all with this program or the service I have gotten from their tech department.

Recommendations to other buyers: STAY AWAY FROM IT

Vendor Response

by Fleet Complete on November 28, 2016

Vawn, we sincerely apologize for the challenges you have been experiencing. Our technical support team is activity working to resolve these problem to your satisfaction.

easy to use

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: very useful when looking for a co employee. and very easy to open and log in. the only problem i have is that somtime you need to log in again when you dont use it for a long time

Great program for business owners

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use fleet complete for our business. It has paid for itself a thousand times over. We are able to offer our clients a service that is unparallel to that of our competition using fleet complete for our snow removal company.

Way better options out there...

Sep 07, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: N/A

Cons: Service and support.

Overall: Tried this service for the last year and was very unhappy with the overall experience. Horrible customization and service was non existent.

Recommendations to other buyers: Avoid it like the plague.

Vendor Response

by Fleet Complete on September 12, 2016

Thank you for taking the time to provide your feedback. We are sorry to hear that you did not have a good experience. We will be in touch with you shortly to review your account history and better understand how we can address the service and product gaps.

I haven't had any problems with it when I want to use it. Serviced me well

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Same comments as above. It shows and provides what I need when needed

I have found the software to be easy to use and very effective for tracking purposes

Mar 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have just started using the product but so far it was easy to install and easy to setup and use. Have not seen a downside yet.

We have been playing with it now for 6 months.

Mar 21, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: The more we play with it the more features we find. Being able to figure out acres covered will help in getting the full value out of each piece of equipment that we have a monitor on. Being able to show customers what we can do for them as well in showing them what could or could not be happening when the rent a piece of equipment I think is very important.

Vendor Response

by Fleet Complete on November 15, 2016

Good morning Eric, Thank you for taking the time to review our system. Have a good day!

Fleet Complete has been a great asset to our company.

Mar 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software has been fairly user friendly and any time that we have been stumped or had an issue arise, the customer service professionals have been extremely helpful and on a timely basis. They have learning sessions and videos that a great for when you are just starting out and support through out, for anything, anytime we have needed them. Overall, we have been happy with Fleet Complete and it has served the purpose that we had required when we began with them.

It is nice knowing where my assets are to streamline payroll hours.

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really like being able to balance my work orders and time sheets to the GPS.

Great tool to keep track of my fleet

Mar 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Not as accurate with km reading as I thought. Great feeling knowing where our vehicles are

Used daily for maintenance, vehicle tracking, logistical planning

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is very user friendly, has many features and tools to help organize, manage and maintain a fleet of any size. It is a safety tool when on road equipment breaks down, we can guide help if required.
Technical support and training, as well as the WEBEX training are informative as well

To pull asset reports and locate the unit's location

Mar 17, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: Not too user friendly. Some of the updates do not relate to what is seen on the screen. For example, I would have a unit in my yard; however, the system would show that the unit is still on the road. It does not show the real time and complete geographic zone of the unit.

Easy program to use to get the reports we need.

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: All around a great program!

works great and has saved us for giving proof to the clients

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: works great and has saved us for giving proof to the clients

Easy to use

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The info provided by the system.

Excellant program.

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No cons, just pros!

Have had some past technical issues butother than that all is great

Mar 17, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Allows us to assist the drivers and our customers with accurate locations on trucks.
The ability as a HSE Manager to track speeds and other related concerns
The only con is when the system doesn't update quick enough or at all, which happens rarely but does happen

I am new to the system but I have worked with a couple others and this is by far the easiest system

Mar 17, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Haven't worked long enough with it for any cons but the ease is definately the pro.

Fleet tracking

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great way to manage and track your fleet.

Convenient & informative

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Excellent resource - convenient and useful
Used for invoicing back up, employee discipline and fleet maintenance tracking.
highly recommend this product

Tricky but affective

Mar 17, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tricky to use out of the gate, but overall a great program.

Useful

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: - Easy to use
- Helpful
- Useful

Excellent Tracking Tools

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Some technical Issues.

good experience

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: the software is fairly easy to use. I find I use breadcrumbs option a lot. I am starting to do more with it because I was recently given administration rights, looking forward finding out how much we can utilize the software in our everyday use.

Great way to keep track of you fleet, big or small.

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Quickly gets a position on my trucks. Like the breadcrumb feature. Keeps track of all the vehicle particulars for me (ie. mileage, maintenance schedule).
Would like to see a bigger map portion when just looking for vehicle location.

Great software, even better customer service

Mar 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really great program but a bit over-kill for purposes. Software was explained in excellent detail and were always available to be contacted. They also did a great job of training us.

Its Great!

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: loving it! very easy to use and user friendly.

Fleet complete success!!!!!

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: At Power Works Electrical we put fleet complete in all of our service vans and structure a time and attendance policy around it and it has been a HUGE success, saving us all kinds of money on overbilled time!!!! We find the software very easy to use, where you can be as involved as you want in their activities. Would highly recommend this product to anyone wishing to monitor their fleet.

We use this software to track our parts delivery and outside sales fleet. Really like it.

Mar 17, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros - Simply enough, being able to watch live where our fleet is at any moment. Breadcrumb trail is a very handy tool.

Cons - Would be interested in seeing a function where you could breadcrumb trail multiple units at the same time on the same screen.

We have used software for years to track our vehicles. just added another 5

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple usage and set up is great. could use some updating on maps and icons as well as a bit more flexibility in image selection for the various vehicle types

Powerful software with a couple of minor problems

Mar 17, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Great for tracking activity or locating a stolen vehicle
- Allows us to follow drivers paths to plan best routes for future trips.

Cons:
- Bing software doesn't recognize many areas and speed limits are often wrong (For example right outside our door)
- Often software causes a speeding infraction if you come to an intersection where the speed is different on the adjoining road.
Can't Export Power Reports so what is the point of having them? I have to export data to Tableau from 2 different reports to get the data from the Power Reports into a visualization I can share with management

its new and we love it

Mar 17, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: very beneficial to drivers as well as helps keep deliveries prompt and on time and if the delivery is not on time we can let customer know when they will get the delivery.

Program is slow, and we continually have issues with our GPS's in several of our vehicles.

Mar 17, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros: You can see where your drivers are.

Cons: GPS throws out incorrect information; speed limits are not always accurate (might pick up a side street speed limit instead of the highway);

While it's fairly simple, but time-consuming to use, I believe the company still has some work to do to iron out bugs, at least with respect to the US.

Very easy to use to track trucks and manage speeds

Mar 17, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros, Easy to use , reliable,
Cons, sometimes the trucks appear in different places then they are

I am the one in my compant who uses the desktop system and coordinated the tracking unit installs

Mar 17, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros- Affordable, immediate advantages being able to track vehicles

Cons- Getting used to everything. New HOS app has a lot of bugs to work out. The HOS app is the main reason we got fleet complete.

Over Selling

Mar 17, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Customer Support

Comments: We are still trying to transfer over to the new system from the older version. We were sold on the product and told that everything would be transferred from the old system over to the new system only to find out this is not the case. We are now told that all rate structures have to be rebuilt in the new system before anything else can proceed. We had one quick review on this, but no follow up to see how things were going.

Vendor Response

by Fleet Complete on March 17, 2016

Thanks for taking the time to provide your feedback, we will shortly be in touch with you to ensure we don¿t fall short on your expectations again.

For our operations, the software has been an amazing asset; Im am thankful to have this tool.

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: From the very beginning, my experience has been nothing but positive. I initially thought I would use the GPS to monitor driver after hours vehicle use, but it has been far more useful; We use it for client billing disputes, timesheet verification, scheduling vehicle maintenance and monitoring driver performance. But even better, one of my drivers was in an accident and he was rear ended. The other party clearly at fault, claimed the my driver did a U turn and cut in front of them, which was not true. They claimed bodily injury as well as vehicle damage. With help from customer service, I was able to prepare reports, such as "breadcrumb trail", "harsh corning" and "position" to give to the insurance investigator to negate this fraudulent claim. Without these reports, this claim could compromise our insurance as well as the drivers record. I never would have thought the program would help with accident investigations; just another benefit of having the Fleet Complete program. I also have to mention that the customer service team is amazing and very knowledgeable, I have never had a bad experience. The software itself is easy on the eye and very friendly to use. We are a small non for profit organization and investing in Fleet Complete has been a wise choice. Without hesitation, I would recommend Fleet Complete to any business big or small.

Customer Service

Mar 17, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been very pleased thus far with Fleet Complete, they have been very accommodating to us whenever we have a issue and we are very impressed with our trainer Gavin.

Vendor Response

by Fleet Complete on March 17, 2016

Thanks Ms. Sadler for taking the time to give us your review. Customer satisfaction is a top priority for our team. We appreciate your comments and will let Gavin know.

Fleet tracking for Public Works Vehicles

Mar 17, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The GPS units and general software package works well. The tech support is great and generally folks always answer any questions I have. Errors in the base mapping relating to speed limit locations is frustrating for the vehicle operators and not providing an accurate account of speeding infractions.

Would like to see additional features in the reporting functions.

Simple easy to use interface. Tracking is accurate and a life saver.

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Had a random caller state: "Saw 2 of your guys in a truck in a parking lot at (specific location and time) drinking, smoking pot and swearing up a storm, not professional" Looked into it, we were nowhere near that location on that date at that time. Complete exoneration.

Good and accurate locations, and also really great bread crumb trails, has to be my favorite aspect

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: the bread crumb trail is awesome, always is spot on and accurate, the loaction accurcy is awesome aswell.

Much better with the upgrade

Mar 17, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Good software for the price.
I would like it to be able to "edit" the Part Description without having to delete and re-add.

Helps us dispatch drivers and techinicians in a timely and effecicient manner

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is certainly a great tool but user needs to set aside time to review and assess in order to use it effectively

Fantastic!

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: superb customer service, easy software interface, integrates with our accounting system, quick and easy installation of GPS units, cost savings vs. other solutions

Cons:

Overall we have had an excellent experience with Fleet Complete. From the moment we called in to start the process to the courtesy calls we receive that check to make sure everything is running smoothly, we are very satisfied with our choice to move to Fleet Complete. The only problem is we should have moved sooner!

fairly new to gps but as a dispatcher it helps with the efficiency of my trucks

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: tracks truck usage off work hours and start-up and shut-down time on jobsites , the reports are a bit difficult to only get info i am looking for but am learning short cuts for info i need

pretty much plug and play

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: customizable to the user, easy to navigate and understand

So far so good

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the Fleet Complete software for some time now and it has been a great tool. Locating any one of my service fleet is a click away. Fleet Complete allows me to forecast any delays related to road service or traffic jams and relay that information to my drivers so they can make better driving decisions between service calls. The mobile app works well when I cant be at my desk.

Simplify my daily workload. Help my to be more accurate and efficient

Mar 17, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love to use Fleet complete, help my a lot in my daily workload.

Very easy to use and report on, lots of detail in the vehicle windows summaries

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is that simple to use!

I couldn't do my job without it.

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The point of interest function is one of the most essential function I use. Its great for getting a more detailed summary of a vehicles trip history and to filter out unwanted locations. If there was a way to generate a report for a POI that indicated all of the vehicles which had been on site for any given time period it would be a big help. Maybe there already is a way to do this but sometimes I don't have the spare time to learn the different functionalities of the software. Overall, the software accomplishes everything I need it too and I continue to find new features which help me perform my responsibilities more effectively.

frendly user

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use , but I do not use it as much as I should

Makes my day much easier

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros- knowing where everyone is all the time
Cons- I wish it would give me locations faster, I find that it will go 10 mins without a new location of a driver.

YOU WHANT TO KNOW WHERE YOUR TRUCKS ARE !!!

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: -EASSY TO USE
-PRESCISE ON LOCATION
-ALL THE REPORTS ARE GREATH

Excellent tool and I use it daily with confidence

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Instead I give you a suggestion:

Have fleet complete show a different color code for the car icon when that car is parked at:
¿ Warehouse
¿ Tech¿s 1st home
¿ Tech¿s 2nd home
Will make a huge difference for SOD/EOD reports and monitoring ¿ to make sure tech is home safe after signing last job and to see who haven¿t left home in time.

I have used Fleet Complete for years, it is one of the most important tools in our dispatch off

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Once I became familiar with the icons and their functions, I found it useful for tracking, locating and confirming assets for our selves and our customers from both a safety and quality assurance perspective.

It's very helpful when you need help locating a fellow worker

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's a good program.

Like it

Mar 16, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Complicated To navigate but once proficient; very useful

did slow down in using it earlier, program a little clumsy to work with but not to bad.

Mar 16, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: gps was a little slow in catching up with the vehicle. live data 15 to 20 minutes behind when tracking or giving directions live.

Awesome

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Works as required office and mobile

It works!

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: PRO: Very accurate location and as close to real time as possible.
CON: Telus charges too much for the service.

worth the price

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This program is easy to use and gives piece of mind

Ease of Use

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Excellent way of knowing where your fleet is and how a history to support the billing the our customers.

Two thumbs up!

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use, Easy to navigate, overall a great product! two thumbs up

Inconsistancy with current data showing.

Mar 16, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Valuable tool to assist with productivity and efficiency

Is good when it works

Mar 16, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Good when it works

no problems beside few times system not responding on their end

Mar 16, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: pros are that my employees are being paid exactly hours worked with minimum supervision , good price of service

So far so good.

Mar 16, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Can't speak to any Cons. Pros are just being able to track the fleet. I don't use it alot, but works fine for my needs.

Best product out there for keeping tabs on things and where our fleet is located at all times :)

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have nothing bad to say about Fleet Complete it makes my job as dispatcher so much easier it is like having a set of eyes on the back of my head. What i love the most about fleet complete is that it shows where our trucks are to the point and the speed and direction they are going. It always keeps my drivers accountable of any situation good or bad on the road. Way to to go keep up the good service.

Vendor Response

by Fleet Complete on March 31, 2016

Hello Andrew, Thank you for the glowing review. We love to hear from our customers. Your review will go to our Support Team as well. Have a great day.

Very useful but not completely easy to use.

Mar 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Great features, sometimes long delays on position reporting. The tracking devices seem inconsistent sometimes, for example sometimes the harsh braking seems to go off quite easily other times it doesn't. Also had a hard time getting response for training.

Not a fan of late!

Mar 16, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Update was a disaster and we now have no confidence in the system. I am still finding issues and still need to log them. The worst part of it all is that Fleet Complete new of the issues and did not warn their clients and with the issue I am still finding they probably know about these too and have not updated us. It is very disappointing and making us rethink are commitment with this AVL solution.

Vendor Response

by Fleet Complete on March 17, 2016

Thanks for taking the time to provide your feedback Mme. Caron, we will shortly be in touch with you to ensure we don¿t fall short on your expectations again.

not very good. Maybe not installed properly

Mar 16, 2016
2/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Real-time is to slow. does not update fast enough

Vendor Response

by Fleet Complete on March 17, 2016

Thanks for taking the time to provide your feedback Mr. Backman, we will shortly be in touch with you to ensure we don¿t fall short on your expectations again.

Fleet Complete Puts Us Above The Competition

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Driveway Doctor is a residential and commercial asphalt, interlock and concrete sealing company. In the winter we provide snow removal services. Fleet Complete has put us well ahead of our competition. At any time we are able to find pinpoint locations of our trucks and give clients accurate ETAs for their service calls. In the winter Fleet Complete really excels however with their POI (Point of Interest) notification system. Our trucks automatically email our clients when our trucks arrive at their location and depart. This gives our clients a peace of mind while at work or on vacation that no other company without Fleet Complete can provide.

We are a very successful company with an impeccable reputation but Fleet Complete just put us one more step ahead of our competition.

Thank you fleet complete for your excellent product and world class customer service.

John Marshe
President
TheDrivewayDoctor.ca

Ability to monitor both my workers on route and assets in the program we are working on

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Gives us a better insight to and where our people and machinery are. Its not spying , its peace of mind.

Very useful for the type of work I do

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would like to see a button for my location.

My Experience

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been in a few situations where I have found myself calling the technical support line on more than one occasion...in one day!! All of the customer support members I have dealt with to date have been great to talk with and they really do know their stuff. Their direction in leading me to very specific information in our account has always been spot on even when my explanation doesn't always make sense.....them seem to figure it out. I have recommended Fleet Complete to a few of my colleagues and will continue to do so. Thank you for your support when it has been needed.

Awesome Solution

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's a good product. Easy in the sense of being able to quickly check the mobile app where everyone is. The desktop app is a little confusing at first but once you use it once or twice its easy. The mobile app is outdated but definitely gets the job done.

Easy setup and very versatile reporting.

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Product exceeds expectations for functionality.
Works well and is easy to use.

Seems easy to use

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Has lots of information to follow.

Wonderful Product

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to navigate, quick updates, great information

Very happy with the product.

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a medium sized trucking company doing loads to the NWT daily. Your product works great and except for a few areas where there is no cell service I know where my loads are.

only a few months

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: driver input not clear

Great I'm trying to make it 5 stars for overall and ease of use, but it won't let me!

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great, good communication and great response time

Im liking the software

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: so much to explore and discover, I am constantly finding new things within the program

Haven't used the software much but it is very user friendly

Mar 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: Very user friendly. Accurate information on the vehicles.

I haven't used the software enough to have any cons.

Overall I find that this program tracks with great accuracy.

Mar 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: The pros of this is definitely the accuracy within the tracking. It is great when my techs call and I can see there whereabouts to guide them if need be.

Cons for me is that sometimes I have trouble locating my area, the map doesn't stay in place. Obviously I'm missing a technique to this operation so I am not blaming the program.

love it

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love everything about it

Tracking

Mar 16, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: We use these devices in out company trailers and are finding the batteries are not up to standard. Also, the batteries die once they are in temperatures below -1, a typical typical Canadian winter temperature is far below that :(, we have been in contact with the FC Rep out of Edmonton (Shane) and he is working to resolve our fleet device issues...

We use this product to track a fleet of trucks that are used in the oil industry

Mar 16, 2016
3/5
Overall
1 / 5
Ease of Use
5 / 5
Customer Support

Comments: I find that it is useful for locating where units are at specific times. Find the system a little confusing to navigate, so I end up calling into customer service fairly often.

Its like big brother

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As soon as you don't know for example you are driving higher than speed limit you will get an email.

We have a fleet of approx. 75 Service vehicle, most of which have a GPS device installed

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The pros are simple, Fleet complete allows me to know where my service vehicles are at and where they've been up to about the last three months if needed. If I have a Technician with a lot of what we refer to as inefficient travel time, i.e. he constantly takes longer to get to and from each job, it's remarkably easy for me to use Fleet complete and the Trip Replay fuction to go back over a specific period of time and see exactly where they've been and how long it took them to get there, even better, if there were any stops along the way. I compare that to their time sheets and I can quickly tell if a Technician is taking a few liberties on their reported travel labour. Fleet Complete shows you when they started their vehicle, when it started moving, what it's speeds were, what route was taken, arrival time, any time they went off course and how long for and any unexpected stops along the way.... basically everything you need to know if a Tech is reporting their travel and onsite time accurately. We have recently purchased a few new vehicles and the company made the decision not to install GPS devices and use Fleet Complete to track those vans, telling me that I could use the GPS data from their phone and out new Work Order system to get the same information. They were wrong. Fleet complete takes way less time to navigate and has substantially better data displayed in a much more user friendly way. The cons are that I still need to open Google Maps and use street view to see where some of those unplanned stops I mentioned are actually at.

Vendor Response

by Fleet Complete on March 31, 2016

Hello Darrin, Thank you for taking the time to write this great review. Our customers' experience and testimonial are really important for us. Regarding the cons, NOW WE HAVE GOOGLE MAPS! It means that now you have all you need in one solutions :) Have a grerat day.

Used it lots a couple of years ago good then , horrible now

Mar 16, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: the system worked well until they let someone else into the system and messed everything up, it was easy to use at first, now nothing works for me , I get the odd email about a truck that isn't mine, don't get nothing on my trucks
when I first used this system all my trucks worked fine, got emails when nthe trucks were speeding now nothing, I go on to the site and I can't change anything any more it only gives me locations of my trucks and that is it

Vendor Response

by Fleet Complete on March 22, 2016

Thanks for taking the time to provide your feedback Mr. Bodenchuk, we will shortly be in touch with you to ensure we don't fall short on your expectations again.

Good

Mar 16, 2016
3/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support

Comments: There does seen to have some inaccuracies in the reports that needs to be or is being addressed.
Addressing requests are not done in a timely fashion and responses three months later are we are working on it.

Love the app

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent app with great detail. I use it on a daily basis.

Great program!

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the trip replay function.

Great software. Easy to use.

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: mobile app is extremely convienient.
Cons: small delays in actual locations of fleet.

Overall it is a very efficient and beneficial software.

No Complaints

Mar 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this software for tracking our company vans. It is really nice that it tells you how long each unit is at a specific location (Easy for payroll). We specifically like the fact that it monitors harsh cornering, speed etc. it allows us to have ease that our staff is making it to their destinations safely and effectively.

This software has been very helpful to me. It has helped immensely with where trucks are

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I know exactly where my trucks are and how long they will be on each call. I am able to plan my day exactly how I want it. One con is the map takes awhile to populate a certain area when clicked on. The trucks on the screen are delayed.
Other than that there is more pros than cons.

P.O.S.

Mar 16, 2016
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Every week I get a FleetComplete report - marked important - even when the content is BLANK, i.e. no one has used the fleet vehicle in the preceeding period. Attempts to get the report marked normal (priority) or not sent at all (if no activity) have fallen on deaf ears.

As a result I have set-up an Outlook rule to shunt FleetComplete reports directly to my Junk mail folder.

Vendor Response

by Fleet Complete on March 17, 2016

Thanks for taking the time to provide your feedback, we will shortly be in touch with you to ensure we don¿t fall short on your expectations again.

Easy to use and someone is always available to help with questions and coaching

Mar 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the ease of signing in and locating all vehicles in my fleet and exporting odometer reads every month.
I have nothing negative to say about the product and what I use it for.

Very good

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's an accident deterrent, by alarming drivers to drive carefully

Fleet Complete Product Review

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is the easiest product I have ever used!!! I would recommend it to anyone that needs to monitor their fleet!!

Fleet Complete Application and Service

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Fleet Complete has been part of our operations tactical plan for the last 5 years.

Once Fleet Complete was installed and optimize for our business needs, it has been extremely beneficial to managing our vehicle assets, using it for business analytics and most importantly to ensure our organization provides a safe experience while delivering services to our end customer.

Runs great easy to use and simple love it

Mar 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:- easy to review vehicles
history with bread crumbs love it
user friendly map
Cons: Little slow

New to fleet complete so far does everything they claim very satisfied

Mar 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Would like to see an expanded Maintenance module other wise very happy with what we have

This software is awesome as I can keep track of my fleet at all times.

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It has saved me time as its work wonderfully from my iPhone & iPad.

Satisfied

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's pretty easy to use and comes in handy to track the vehicle. The only con I can think of is that it takes a few minutes to update the vehicle location.

very accurate

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use and accurate

Extremely happy with FleetComplete

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very cost efficient, easy to install.

Ok

Mar 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Slow is crashing graphics are not that good

Online version is a little slow

Mar 16, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: slow online version
mobile version great

still figuring it out

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Would be easier to use if i had training

Vendor Response

by Fleet Complete on March 31, 2016

Hello Jody, Thank you for your review. Training is essential to get the highest ROI from Fleet Complete. We offer complementary training in English, French, and Spanish and a detailed overview of Fleet Complete takes place every Wednesday at 1:00 PM EST and every Thursday at 3:00 PM EST. Please join us http://www.fleetcomplete.com/training/

Great experience using this software, gives you more exposure to your equipment

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Had great customer service experience

Fleet Complete has been awesome to use, makes dispatching work to field technicians easy

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Helps us to see where the technicians are working so we are better able to dispatch emergencies and it also helps us locate our technicians when they go into alarm (have been working alone for over 4 hours without checking in). Its a great safety and dispatching tool.

Vendor Response

by Fleet Complete on March 31, 2016

Hi Jessica, Thank you for your review. We love when our customers talk about safety as part of the benefits. We will keep the wood work. Have a great day.

All good

Mar 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All good. Just want the 100 bucks

system works very well for what we need in our company and our fleet of trucks

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: very happy with the tracking of our vehicle and also aided in recovering a stolen work truck, Thank you Fleet Complete

Totally user friendly

Feb 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Totally love the mobile phone app. It allows me to keep on top of my fleets day to day operations with ease when I'm away from my desk. I recommend this for every business with fleet operations.

well functioning system, easy to use

Feb 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The product is very easy to use and functions really well. Being able to use this system to look out for the safety and care of my fellow workers is amazing

We have had great success with this software and it meets the needs that we required of it.

Feb 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We initially did have some difficulties with the set up , but customer service agents were amazing and they assisted us immediately and got the problem fixed up in record time:) We haven't had too many issues, but whenever we did, like I said, the agents were able to help out efficiently and within an exceptional time frame.

It was easy to set up, it's working glitch free!

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have had no issues since we got the software up and running. It's been very nice not bothering the driver to find out where they are.

excellent. As a supervising Sergeant, my officer's welfare is very important.

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No complaints. the software has been helpful in finding whereabouts of officers when other technology breaks down. It has helped with lost phones as well. The record keeping is also useful for showing area coverage and justifications of officer deployment.

Great tracking company

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this to track our crane trucks and it works great, refreshes often and maps are really accurate.

We use this software for tracking the position and use of our fleet of construction vehicles.

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very user friendly. I leave this open on my desktop and can quickly check the position of our entire fleet with just a few clicks.

simple to use

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Could use more functionality, but what is there always works and is simple to navigate

Easy to track techs

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use FC to knit or status of my techs and ensure they get home safely, huge safety benefit!

easy to install and very straight forward on how to use

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have had a couple of glitches in the system after a maintenance update but once the unit was reset it worked fine. Overall the tracking system works well for our company. Has saved us money being able to track a missing piece of equipment.

Eagles Eye.

Feb 23, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Helps us locate our assets and thus minimize the task of calling and confirming with the drivers the location of assets. Maybe we need to upgrade to their next level and have a real time experience of watching our assets moving in and out of facilities.

Great Program

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: - Driver start and end times
- Detailed activities
- Precise tracking
- Email alerts

A Useful Tool

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We were a bit hesitate when we first began with Fleet Complete, but the ease of use of the software was great. The tracking system fits well with our safety program, allows us to see where our assets are at all times, provides peace of mind for working alone. We have expanded the use by setting up POI's, this provides data as to how much time is spent at each project, thus assisting with financial reporting and contract negotiations. The reporting tools are great, allows us to bring up summaries of activity from 6 months ago. Provides facts to back up driver complaints, gives the real story, good or bad. Definitely a great investment.

Must have!

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Initial setup was cumbersome, but then what product isn't!

Working with FleetComplete has greatly enhanced our ability to monitor our trucks and equipment.

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Live and inclusive of what the location and action of our units.
Just getting started to monitor usage and maintenance package.
Have a few trackers and have to pay close attention to voltage and charging the units.
The more you use it the more tools you find.

fairly simple to use.

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I like the accuracy of the product. It helps keep track of our units and the KM they put on and the run times. It has helped our business track our units more precisley so our billing is more exact.

very easy to use

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: excellent way in tracking and observing trucks, tracking hrs worked,etc.

Great and Easy

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I wish there was a more clearly question and answer forum that the users can go to so we may ask questions.

IE: A forum site were community members can share there ideas, and methods on how the use fleet complete to the fullest.

effiency , time control

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very efficient, and easy to use

The total package

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Fleet complete is not only a solid and reliable package, it is well complemented by super customer service and the regular e-newsletters keep me informed of the constant updates and gives me peace of mind that the software is robust and always up to date.

Simple and easy

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Just starting with it but its been easy to use and the customer service was great

Amazing Solution

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Its a simple enough solution that i figured most of it out on my own. then i had an over the phone training session where the experience was awesome the lady i spoke to friendly and showed me all kinds of GREAT features we use in the office everyday.

new customer

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have made the switch from a competitor to Fleet Complete, and although we are still in the learning process, we have been very pleased with what we are receiving. Whenever there are issues or questions they are anwsered, which is super important

very easy to use

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to add/delete users. running reports very good.

Amazing Support

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Knowing where my trucks are all the time helps my dispatcher. Very accurate to compare to payroll. All the reports give me all the info I need.

Worst GPS tracking device on the market

Jan 31, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: No pros to this system, only cons. They tried to copy another version only that they are failing miserably. I was looking to install on my trailers an tracking device having on my trucks an excellent RandMcNally TND for fleet, got fooled by the seller with the Black Friday scheme and nothing worked so far. The software it's a cheap copy which it's gonna freeze your computer, the mobile application it's useless, don't even bother to download it, the tracking it's kind off a day late, when it is working. I have a truck who left my yard in the morning and so far no e-mail alert and it is still show that it is in my yard.
Tomorrow I'll have those units taken off and ship back.

PRADEEP KUMAR BISWAL

Nov 10, 2014
5/5
Overall

Comments: i like this product because,it is separate for courier service