Top Customer Experience Software Products
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Toonimos user guidance platform offers a new style of on-site user assistance via an on-page audiovisual layer. The solution combines real voice scripts and live graphic elements to support users throughout their life-cycle on your website, focus their attention and assist them with personal website needs. The platforms engine provides advanced rule-based targeting combining on-page parameters with users parameters for serving specific users and cases. View Profile
by Lynk Software
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system. View Profile
TeamSupport helps you provide exceptional customer service through better collaboration and teamwork. It's not just a ticketing system. It's a complete customer support suite that simplifies communication and collaboration between your internal team members, other users within your company, and your clients. With multi-channel support capabilities, best-in-class reporting, and complete scalability, TeamSupport lets your company work together to provide the best customer experience possible. View Profile
Nickelled is a customer education service. It enables you to easily create, distribute and customize interactive how-to guides of your website to ensure your customers get the best from your service. Nickelled integrates instantaneously without code change to your site. We help you create and maintain informative guides for distribution on all the social media platforms, live chat, FAQ pages, email and self-service. Nickelled guides work across desktop, tablet and even mobile. View Profile
To collect feedback from customers, attendees, invitees, students and all the people who matter to your business, the best way to do it is through surveys. Zoho Survey is an online survey tool that lets you create unlimited surveys with ease. Create surveys to target your audience and collect feedback from them. Zoho Survey gives you all the essential features to create surveys, distribute them and analyze the data you receive. Let data guide you to smarter decisions. View Profile