Directory Sponsors
The Aplicor software solution is an integrated, wireless and web-based CRM suite which includes sales force automation, marketing automation, customer support, accounting and ERP. Retain and grow profitable customer relationships by automating sales and customer support activities, and see a holistic view of the customer relationship across the organization. The application also has a fully integrated accounting and ERP solution available.
More Links: Advantages Contact Us CRM Solutions ERP Solutions
Unprecedented in its ease of implementation and configuration, Numara FootPrints is the most comprehensive and flexible Service Desk Management Solution on the market today. Numara FootPrints is designed to help companies: align their service desk management functions with the needs of the business and automate business processes in multiple areas of the organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
More Links: Free Demo
Get an online support portal to manage and deflect up to 80% of your incoming service inquiries. Industry's leading web-based customer support software that features web self-service, a trouble ticket system and account management capabilities. Parature provides the complete online solution you need to provide the level of support customers have come to expect in the new economy.
More Links: Live Product Demo Feature Listing
Featured Solutions
Entellium is easily customized to your best practices - consequently, cycles are shortened, capacity increases, and each rep produces like a top performer. Visit our website and you'll see that not all hosted CRM are alike - we are more powerful, easier to use, faster to deploy & more affordable.
What are your order management pain points? Order entry too slow? No visibility of orders and status? Poor customer service? No access for remote sales agents? No online integration? Tracing transactions to fulfillment impossible? No central reporting? No financial system integration? Check out processing a nightmare? Limited credit card processing? eCity Sell provides answers to all these questions and more, in a system that you can easily extend, without programming. Slingshot is innovation.
More Links: Read All About It! Watch Our Movie Book A Demo Resources
The AIMpromote system has taken the best parts of CRM and integrated them into a seamless application that puts your sales force in a position to focus more on making sales, and less on learning software. AIMpromote is easy-to-use and is flexible enough to meet the needs of every business. Compare us to the competition and see why businesses like yours are choosing AIMpromote as their CRM of choice.
More Links: Demo Feature Comparison
Comcate is the leading provider of customer relationship management software for public agencies. Over 85 agencies use Comcate software to improve efficiency and customer service. Comcate eFeedback Manager gives citizens 24x7 access to city hall and gives city managers insight into citizen needs. Comcate Code Enforcement Manager increases efficiency and time spent in field. Comcate software is easy to use, affordable and designed specifically for the needs of cities and counties.
A top-rated web-based CRM, EnterpriseWizard manages and automates external customer support, helpdesk, asset tracking, and sales. Easily adapts to your business with customizable tables, fields, look & feel, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in customer retention, and 25% increase in users' efficiency.
More Links: Free Trial Product Tour Case Studies
OpenBOX Business Suite v9.0 has powerful administrative features for customizing the application to integrate with existing data sources and applications. CRM templates Sales Force Automation, Service and Support and Marketing Campaign Management are included. Additional applications Order Management, Project Management and a partner portal provide a complete web-based, affordable CRM solution for your organization.
More Links: SFA Project Management CRM Order Management
Xert Precision Suite is an integrated, web-based system providing industry-leading email marketing and powerful contact & list management features. Xert Precision ties in with ecommerce, registration and other conversion-driven applications to measure marketing offer effectiveness in business terms. Whether you are looking to gain or retain customers, generate revenue or capture public awareness, interactive messaging via Xert Precision is a strategic step-up from alternative email marketing.
A pioneer of Help Desk Software since 1992, Soffront offers end-to-end CRM Software solutions spanning marketing automation and sales force automation software, customer service and helpdesk software, sales order processing software, asset and project management software, defect tracking software and more. Soffront CRM is scalable, flexible and affordable. It readily adapts to your processes, workflows, data and users. Our CRM software can be hosted or on-premise.
A CRM with specific focus on customer interaction management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more.
More Links: Online Demo Free Download Existing DB Sync
Deacom, Inc. produces the DEACOM Integrated Accounting and Enterprise Resource Planning (ERP) Software System for building component, manufactured housing, process, and mixed-mode manufacturers, with a specialization in the chemical, pharmaceutical, food, beverage, paint, ink, coatings, adhesive, sealant, cosmetic, and cosmeceutical manufacturing industries. Arrange your online demo and learn how DEACOM ERP Software can manage your CRM processes today!
MarketsMaster is a web based solution to help companies close the loop in communication and management of the entire business cycle: marketing, sales, lead management, and customer relations. It is highly secure, flexible and scalable to fit your business needs. MarketsMaster is the tool that will help you grow and manage your business. We specialize in solutions management that is effective, efficient and economical through the integration of technology, knowledge and people.
GoldMine is a flexible, but powerful business and customer relationship management solution that can help you improve sales processes and shorten sales cycles by untangling disorganized contact information, correcting inefficiencies, and automating time-consuming administrative tasks so you can focus on building your client relationships.
Results Business Suite combines CRM & Business Management to provide you with a single, integrated system to run, manage and grow your business. Small and mid-size businesses can move beyond typical CRM by providing built-in business management functionality such as service delivery; scheduling and dispatch; work order, document and project management; timesheet tracking; time-billing; order/invoice, payment, inventory and expense tracking and more. This is what CRM is meant to be.
CustomFAQs offers companies with its customer service software WebQA, a vehicle for self-service using a dynamic knowledgebase of Frequently Asked Questions (FAQ's). Instantly Answer and Track customers questions through your website. Build a Knowledge Base of Frequently Asked Questions and their answers. Create an on-line Personal Relationship with new and existing customers. Reduce Cost and Frequency of incoming phone calls and e-mails.
Comprehensive Directory
186 Solutions Listed
Modular ERP and CRM system, originally intended for SME's, but increasingly being utilised by mid-range companies.
Target Market: Small - Mid
stand-alone ASP.NET 2.0 web app with a very robust and intuitive user interface, leveraging the latest in web based technologies.
Target Market: Small - Mid
Active CRM provides businesses with the necessary tools needed to be successful in today's marketplace.
Target Market: Small - Mid
A comprehensive solution to the on-line self-service portion of the CRM process.
Target Market: Small - Mid
Configurable, integrated CRM solution enables companies to focus on their customers while saving time.
Target Market: Small - Mid
Customizable CRM software for small business. This CRM solution is integrated with live Chat and trouble ticketing system.
Target Market: Small - Mid
Helps Customer Support and Sales departments achieve excellence in client interaction while cutting down the operational costs.
Target Market: Small - Mid
A CRM with specific focus on customer interaction management.
Target Market: Small - Mid
Easy to use system for managing leads from first contact through fulfillment in one place.
Target Market: Small - Mid
Real-time community and support applications including chat, live events, queued help and instant messaging.
Target Market: Small - Mid
Internet CRM software service that includes contact, task and mail management for only $28/month.
Target Market: Mid - Large
Combines accounting, CRM, inventory, scheduling, ticketing and more into one web-based solution.
Target Market: Small - Mid
Intelligent email responder helps process the emails by suggesting the appropriate answer to these emails.
Target Market: Mid - Large
Integrated management of contacts, events, customizable via modules, multilanguage, reporting, searching and more.
Target Market: Mid - Large
Web-based CRM software for middle market and decentralized organizations.
Target Market: Mid - Large
Web-based system that manages, synchronizes and coordinates all customer touch points and requirements.
Target Market: Mid
Allows companies in every industry to create detailed quotes with speed and efficiency.
Target Market: Small - Mid
Web based CRM that includes opportunity management, customer service and reporting.
Target Market: Small - Mid
Creates a consolidated view of your enterprise customer base from fragmented, disparate and inconsistent data silos.
Target Market: Mid - Large
A Lotus Notes module for Web-enabled CRM. Free demo CD available.
Target Market: Small - Large
Captures and processes structured and unstructured data - voice, text, websites, emails, chat - so customer insight can be shared.
Target Market: Mid - Large
CRM solution with call center and call management capabilities; handles telephone, Internet, fax, email, etc.
Target Market: Mid - Large
Call Center module brings Internet-based marketing, ordering and customer service options all day, every day.
Target Market: Small - Mid
Enables marketers to implement email programs using advanced segmentation and dynamic content assembly.
Target Market: Mid
SFA, Customer Service and Support, Campaign and Marketing Automation; users manage customer data in Outlook.
Target Market: Small - Mid
Collaborative CRM Solution with BPM features embedded.
Target Market: Small
Customizable collaborative web-based CRM with workflow, document, sales, calendar, event and report management.
Target Market: Small - Mid
Live chat and visitor monitoring software to to manage their sales leads, inbound emails and support issues.
Target Market: Small - Mid
Easy to implement CRM application that offers significant functionality at an affordable price point.
Target Market: Mid
CRM tool to manage leads, manage clients, assign contacts to employees, and instantly build online forms for your web sites.
Target Market: Small - Mid
Browser-based unified database for CRM and MRP / ERP with real-time executive dashboard.
Target Market: Small - Mid
Home building industry's leading sales automation, contact management & CRM system.
Target Market: Mid - Large
Centerbase provides comprehensive, web-based contact management/CRM solutions to the SMB market at an affordable price.
Target Market: Small - Mid
Open source CRM solution with features for sales force automation, project management, document management and customer service.
Target Market: Mid - Large
CRM software that combines relationship management, sales management, customer service and marketing management.
Target Market: Mid - Large
Manage profiles, recruiting, marketing, communications, leads, accounts, funds and forecasts across all channels in a single, flexible solution.
Target Market: Large
Intuitive CRM interface that schedules Amdocs purging with no database storage requirement and is fully searchable.
Target Market: Small - Mid
Award winning outbound call center applications for 20 to 300 seats. Based on CTI protocols and offers.
Target Market: Mid
Comcate, Inc. the leading provider of customer relationship management software for public agencies.
Target Market: Small - Mid
Customer Relationship Management solution: SFA, marketing and campaign management, contact management.
Target Market: Small - Mid
Open Source ERP solution for distribution and service industries; includes CRM, accounting, inventory management.
Target Market: Small - Mid
Online CRM that handles sales automation, customer support, marketing automation and project management.
Target Market: Small - Mid
Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider.
Target Market: Small - Mid
Online CRM software that tracks your sales leads. Includes campaign management and sales forecasting.
Target Market: Mid - Large
Barracuda - customer relationship management and service operations management for small-medium technology products and services providers.
Target Market: Small
Supports multichannel customer interactions via telephone and Internet in one high availability platform.
Target Market: Mid - Large
Flexible CRM for small business includes contact, account, sales, task, document and team management with email integration.
Target Market: Small - Mid
Underpins customers' needs and improves staff productivity, leading to increased sales revenue.
Target Market: Mid - Large
Online knowledgebase of Frequently Asked Questions, email tracking and workflow capabilities.
Target Market: Small - Large
Complete business management software for any sized company that centralizes your entire organization.
Target Market: Small - Large
Incorporates all of the business requirements of a manufacturer into one, complete system.
Target Market: Mid - Large
See real-time site populations, offer personalized interactive assistance and gather in-depth customer profile information.
Target Market: Small - Mid
A web-based CRM solution that can be integrated into your own solutions whether they are web-based, smart client or offline.
Target Market: Small - Mid
A web-based customer relationship management solution for insurance and financial services businesses.
Target Market: Small - Mid
Track & service your Customers, manage Service Requests and Cases, publish Solutions and Knowledges.
Target Market: Small - Large
Receives, manages, routes, responds and tracks inbound email originating from a website or an Internet address.
Target Market: Mid - Large
Contact management, CRM, and accounting solution offered as freeware for small businesses.
Target Market: Small - Mid
Email management, live web customer service, service fulfillment, knowledge management and self-service.
Target Market: Mid - Large
Includes Forecasting Management, Lead Management, Account & Contact Management, and Opportunity Management.
Target Market: Mid
Sales, marketing automation and CRM solution. Drip-feed marketing campaigns, activity tracking, and CRM.
Target Market: Small - Mid
Hosted sales, marketing, and customer service software for small and midsize companies as well as departments.
Target Market: Small - Mid
CRM solution for use in sales, support and marketing environments.
Target Market: Mid
Allows the integration of customer data, decisions and processes across all front-office and customer-facing applications.
Target Market: Large
Web based customer relationship management software that features contacts, leads, and analysis tools.
Target Market: Small - Mid
Customer feedback and coaching application for service-oriented businesses.
Target Market: Large
End-to-end retail solution covering Business Strategy Development, Supply Chain, Merchandise Planning, POS and more.
Target Market: Mid - Large
ERP / CRM application for Small- and medium sized organizations.
Target Market: Small - Mid
Exact Software - e-Synergy