Customer Relationship Management Software Resources
Customer Relationship Management (CRM) software enables customer interaction, support and relationship management. The purpose of a CRM application is to enable organizations to better manage their customers through the introduction of reliable systems, processes and procedures. Customer Relationship Management software integrates organizational processes across marketing, sales and customer services. CRM software is related to Contract Management software and Online CRM software.
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Software News
QuoteWerks Joins the ASCII Group
07/01/2009 - ASCII members to benefit from the efficiencies and channel centric features offered by QuoteWerks.
"Never Again" More Than 40% of CRM /Sales Force Automation (SFA) U...
06/29/2009 - According to a new report by Independent IT Analyst, www.independentitanalyst.com , over 40% of CRM/SFA buyers would not make a purchase from the same vendor again.
Onyaktech Announces Release of SigmaPro 8.0 Projects, CRM and Support Softwa...
06/29/2009 - OnyakTech, a provider of DotNetNuke software modules, announced the release of a new software suite - SigmaPro 8.0.
SaaS BI Provider InetSoft Offers Free Migration Services to LucidEra Users
06/25/2009 - Dashboards & analytics save resources and give insight into missed opportunities Piscataway, NJ (PRWEB) June 25, 2009 - InetSoft Technology, an innovator in dashboard, reporting and analysis solutions, today announced a special offer of free migration services to LucidEra customers.
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Software brings gamelike play to the workplace
International Herald Tribune - 05/20/2007 - Work is not play. But maybe it should be...Paul Johnston remade his software company, Entellium on the idea that business software will work better if it feels like a game. In April '07 Entellium introduced Rave, which adapts gaming techniques to their CRM process. Reasoning that sales people are wildly competitive, he thought that they would respond to a program that showed where they stood against their goals - or those of their peers.
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