EnterpriseWizard
by EnterpriseWizard
A top-rated web-based CRM, EnterpriseWizard manages and automates external customer support, helpdesk, asset tracking, and sales. Easily adapts to your business with customizable tables, fields, look & feel, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in customer retention, and 25% increase in users' efficiency.
- Billing & Invoicing
- Call Center Management
- Chat Functionality
- Contact History
- Contact Management
- Contact Scheduler
- Custom User Interface
- Customer Database
- Customer Service Integration
- Customer Support Tracking
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Dashboard
- Data Encryption
- Data Import/Export
- Email Marketing
- Knowledge Base Integration
- Lead Age Tracking
- Lead Management
- Legacy System Integration
- Mail Merge
- Mailing List Management
- Multi-Currency
- Multi-Language
- Referral Tracking
- Remote Access
- Reporting
- Request Assignment
- ROI Analytics
- Self Service Features
- Software Development Kit
- Template Management
- Territory Management
Available on the following platforms: Windows, Web Based, Mac, Linux/Unix
Support available: 24/7
About EnterpriseWizard
Year Founded: 1991
Location: California - United States
Number of Customers: 250
Industries Served: Financial Services and Banking, Software Services, Software Products, Education, Technology Services
Annual Revenue: $2-10 Million
FREE QUOTE / DEMO
Request more information from EnterpriseWizard.