Tracker
by PhaseWare
PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.
- Billing & Invoicing
- Chat Functionality
- Contact History
- Contact Management
- Contact Scheduler
- Custom User Interface
- Customer Database
- Customer Service Integration
- Customer Support Tracking
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Dashboard
- Data Import/Export
- Knowledge Base Integration
- Lead Age Tracking
- Legacy System Integration
- Product Catalog Integration
- Remote Access
- Reporting
- Self Service Features
- Serves Construction
- Serves Government Agencies
- Serves Public Agencies
- Software Development Kit
- Template Management
- Territory Management
Available on the following platforms: Windows, Web Based
Support available: 24/7, Regular Business Hours, Online/Self Service
About PhaseWare
Year Founded: 2004
Location: Texas - United States
Number of Customers: 75
Industries Served: Software, Medical, High-Tech, and IT Services
FREE QUOTE / DEMO
Request more information from PhaseWare.