Compare Customer Relationship Management System Reviews

Customer Relationship Management Systems (CRM) automate tasks like contact management, sales forecasting, and customer communication. Compare CRM user reviews on Capterra with the comparison grid below, which displays the top reviewed systems based on the average ease of use and customer service user ratings. For a comprehensive list of all CRM Systems available, visit Capterra's Customer Relationship Management Directory.

Customer Relationship Management Software Scatterplot Image Map Salesforce Infusionsoft ConnectWise PayPanther Teamgate Agiloft Salesbox Daylite Really Simple Solutions CRM SalesJunction Apptivo Pipedrive iCIMS BigContacts

Salesforce

Overall
Ease of Use
Customer Service

I've used SFDC with my company for a little over 2 years. The ease of use is tremendous and being able to track my deals is amazing. We have other tools integrated into our system that SFDC plays with very nicely to speed up my sales cycles.

Pipedrive

Overall
Ease of Use
Customer Service

Pipedrive has improved all aspects of my business! It's saved time and also has organized how I run my sales team. Instead of working 10 hour days, we've cut that down by about 30% so we have more time to focus on retaining our clients. The platform is extremely easy to use and it's customer service is fantastic!

Infusionsoft

Overall
Ease of Use
Customer Service

The customer service and helpdesk is the best i have come across anywhere in the world. The system is the cake and the help desk team are the icing!

BigContacts

Overall
Ease of Use
Customer Service

Big Contacts allows me to keep tabs on all aspects of my client relationships and does so in an easy-to-learn manner. That allowed me to convince my colleagues to embrace using it throughout our team and the learning process was painless.

Really Simple Systems CRM

Overall
Ease of Use
Customer Service

I've been a client of RSS for nine years and I have nothing but praise for them. The Support is second to none from the CEO downwards...the product has continuously developed and grown over the years and we love it!

Apptivo CRM

Overall
Ease of Use
Customer Service

Very easy to setup and a great all in one solution, I only wanted one of the apps but was surprised how easy it was to link it with Wordpress using their own plugin and then really pleased when I found out they had an IOS app that also worked perfectly!!

Teamgate

Overall
Ease of Use
Customer Service

User-friendly, modern design. Fast and reliable customer support. Easy navigation.

Talent Platform

Overall
Ease of Use
Customer Service

iCIMS customer service has been top notch...I can't say enough about all the positive experiences I have had with every person at iCIMS. We also think iCIMS is a great product. Thanks for making my job easier!

Daylite for Mac

Overall
Ease of Use
Customer Service

Any company looking to improve is productivity, service delivery and customer relations needs to seriously look at this. Its been the backbone for my business for years and helped us generate an unparalleled level of delivery in my industry.

PayPanther

Overall
Ease of Use
Customer Service

My favorite thing about PayPanther is how easy it is to add contacts! I am always away from a computer, so having a mobile friendly website is huge for me!

ConnectWise PSA

Overall
Ease of Use
Customer Service

Its affordable, reliable, and has what I need. The biggest challenge with any tool that forms the backbone of your company is to learn how to best utilize it, and they have an amazing training University and Consulting team to help with that.

SalesJunction

Overall
Ease of Use
Customer Service

I don't think there is any better solution for the money, and absolutely no body should be selling on paper or even using Outlook for contact management anymore.

Salesbox

Overall
Ease of Use
Customer Service

Fantastic product which really gets the most out of our salespeople. Smart functions such as intelligent lead generation, proactive suggestions of tasks to reach sales targets, smart social functions which promotes team collaboration to name a few. The freemium pricing model also makes the product low-risk to implement.

Agiloft

Overall
Ease of Use
Customer Service

The Agiloft staff are all first rate and extremely responsive. This is one of the best if not the best companies that we deal with both in terms of responding to issues and being available to help us with modifications and additions to the system.