Customer Satisfaction Software Tools
45 solutions found. Filter these results to match your needs.
Show FiltersFeatured Customer Satisfaction Software
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system. [Learn more]
Blue is fully web based enterprise-class software which empowers you to gather the data you need faster and easier. Typical applications of Blue include surveys, 360 degree feedback reviews, performance appraisals and training needs assessments. Blue is the only application of its kind that leverages your existing IT infrastructure by hooking up to your organization's security and respondent from CRM and HRIS systems. [Learn more]
SysAid CSS Helpdesk is an integrated ticket management software that instantly turns your email, live chat, and calls into service requests, helping you consolidate and centralize information. Prioritize your customers' service requests, increase agent productivity, and ensure that you stay on top of all your customers' needs using one, comprehensive helpdesk. [Learn more]
SurveyAnalytics is a complete system for survey research, it is all you need to conduct research. It has a comprehensive web survey module, as well as iPad, iPhone (www.surveypocket.com) and smartphone survey capabilities (www.surveyswipe.com). There is also a comprehensive easy to use panel management module, MicroPanel (www.micropanel.com). SurveyAnalytics is highly cost effective, we offer an unlimited number of surveys and unlimited number of completed surveys for a fixed license fee. [Learn more]
All Customer Satisfaction Software
45 Solutions Listed
123ContactForm - 123ContactForm
Automatizes the process of creating any type of form and survey. Designed to fit all business needs of collecting and managing data. [Learn more]
Allegiance - ActiveSurvey
Choose your audience-whether a tightly controlled subgroup or a more random selection-and proactively send them a survey via email. [Learn more]
Avidian Technologies - Prophet
Track sales opportunities, manage contacts, share and export - all within Outlook. [Learn more]
CDC Software - CDC Respond
A number of separate, but integrated, products that provide powerful solutions for capturing and utilizing feedback. [Learn more]
Charter UK - Continuum
Captures and processes feedback in line with strategic reporting requirements. [Learn more]
Chordiant Software - Call Center Advisor
Allows call center and retail agents to initiate and manage processes during a customer call without switching desktop applications. [Learn more]
Confirmit - Confirmit
User-friendly software enabling creation of powerful and valuable survey research and feedback applications. [Learn more]
Creative Research Systems - The Survey System
6 reviewsModular software for working with telephone, online and printed questionnaires as well as panel management. [Learn more]
Cvent - Cvent Web Surveys
Create simple or complex surveys in a few easy steps. Streamline the gathering of data needed to make informed decisions. [Learn more]
ecustomersurvey.com - ecustomersurvey.com
Create Online surveys and polls for your website. [Learn more]
eManaged - Managed Surveys
Easy and Safe: Let us build your online survey today. Customer surveys on the web - delivered within 2 business days [Learn more]
Enalyzer - RelationsIntelligence
An online tool to collect feedback from meeting attendees and get sales performance reports straight into your inbox. [Learn more]
eTouchPoint - eTouchPoint
Customer feedback and coaching application for service-oriented businesses. [Learn more]
Information gathering and analysis software including surveys, assessments, and 360. [Learn more]
Express Loop - Express Loop Surveys
Free, professional online survey tools that blend simplicity and style with the demand for the best online survey customizations. [Learn more]
FlagPole Software - FlagPole
Manage internal/external customer, supplier, and employee feedback and suggestions with an open innovation software platform. [Learn more]
GetSatisfaction - GetSatisfaction
A simple way to build online communities that enable productive conversations between companies and their customers. [Learn more]
Globalpark AG - Globalparks Enterprise Feedback Suite
This suit of products make for web-based surveys covering all types of company feedback mechanisms and all organizational areas. [Learn more]
inContact - inContact Platform
Customer call center software with voice response system, skills-based routing, speech recognition, inbound/outbound and call blending. [Learn more]
Inquisite - Inquisite
Web survey tool that lets you administer your survey via the Internet, intranet, email or scannable paper forms. [Learn more]
Intellitek Systems - Marketing Suite
Intellitek Systems is a leader in full service enterprise software. [Learn more]
JetJaw - JetJaw
Encourages your customers to leave positive reviews on Yelp!, CitySearch, Facebook, Urbanspoon and other places that matter to you. [Learn more]
Kinesis Survey Technologies - Kinesis Survey
Web survey solution for market research and enterprise users. [Learn more]
Build customer relations through a proactive and responsive customer service and quality initiative. [Learn more]
managemycomplaints.com - managemycomplaints.com
A unique online service that lets you capture and use customer feedback to improve business. [Learn more]
MarketTools - CustomerSat
Gather and analyze feedback from customers, employees, partners and the market in real time. [Learn more]
Metaphor - Metaphor
Metaphor is software that lets companies engage with their customers however, whenever, and wherever they choose. [Learn more]
NetSuite - CRM and Customer Service Software
Mid-market software combining CRM and Ecommerce / Web capabilities with Accounting / ERP capabilities in one web-based application. [Learn more]
Oberon3 - Opiniator
Customers feedback - rating, thoughts and ideas via their cell phone (SMS, Voice and Web) at the point of experience. Includes integrated analysis and alert management. [Learn more]
Polaris Marketing Research - Polaris
From program design, questionnaire development, and data collection through analysis and reporting, Polaris has the tools to help you create a successful customer loyalty program. [Learn more]
QMS Software - Ulysses Suite
Service Management, Sales Force Automation, Asset Management, Facilities Management, Customer Care Helpdesks. [Learn more]
Rypple - Rypple
Feedback management solution for employee driven performance management. [Learn more]
SAP Business ByDesign - SAP Business ByDesign
A complete and adaptable on-demand business solution designed to unify and streamline core business operations for midsize companies. [Learn more]
SpiceCSM - SpiceCSM
On-Demand Customer Service Management Software. [Learn more]
Strategex - Strategex
Turn findings into action plans for continuous improvement, then assist you in making real change. [Learn more]
Online application for building and distributing surveys including a full suite of tools for analyzing survey data. [Learn more]
Ticket management tools, advanced customization, and ease-of-use experience, ensuring you meet all customer service demands. [Learn more]
Take Sense - Take Sense
Create online surveys in your own image or the image of your client with our easy to use software. [Learn more]
Techneos Systems - Entryware
Create, deploy and conduct surveys using PDAs, laptops and more. Supports wireless connections and offline data collection. [Learn more]
Tenmiles - HappyFox
A self service ticket management interface for your customers to submit requests over the web. [Learn more]
UserVoice - UserVoice
Makes it easy to build a customer community and quickly start engaging your customers; online suggestion box that sorts itself. [Learn more]
Varolii - Customer Service
Better Service, Better Returns. Varolii's Customer Service product offers the most cost effective, productive way to engage customers. [Learn more]
Vovici - EFM Feedback
Online survey software with end-to-end feedback solutions such as customer satisfaction, 360 degree review and employee satisfaction. [Learn more]
Zed Axis Technologies - Zed-Service
360 Degree After-Sales Service Management Software Suite [Learn more]
Zoho - Zoho Discussions
An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged. [Learn more]
About Customer Satisfaction Software
Customer Satisfaction software allows businesses to collect, organize, and manage feedback. These applications provide survey, complaint tracking and call reporting capabilities. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development. For related software solutions see Help Desk software, Customer Service software, Customer Relationship Management software and Survey software.
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