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MicroAutomation & Convergys Partner to Deliver Relationship Management S...
03/19/2010 - MicroAutomation, a leading systems integrator of call center automation solutions, today announced that they have formed a new, non-exclusive alliance with the Convergys Corporation (NYSE: CVG), a global leader in relationship management.

MTS Receives INTERNET TELEPHONY® Magazine’s Twelfth Annual Product...
03/17/2010 - Application Suite Recognized for Outstanding Innovation Ra’anana, Israel (PRWEB) March 17, 2010 -- MTS – Mer Telemanagement Solutions Ltd.

Digital Media Exchange Selects Parature Customer Service™ Software to ...
03/15/2010 - On-demand Customer Service Software Selected for its Virtual Worlds and Gaming Features Manila, Philippines and Vienna, VA (Vocus) March 15, 2010 -- As part of its ongoing efforts to provide professional and world-class services to its existing customers in Southeast Asia, Digital Media Exchange (dme), a global games services provider based in Southeast Asia, is partnering with Parature, a global leader in on-demand customer service software.

Enwisen Announces Shared Services Institute’s HR Shared Services Annua...
03/15/2010 - Be the first to hear the results of the Shared Services Institute’s 2010 North America HR Shared Services Survey.

See all 229 articles in the Software News Archive


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