User Reviews
Chat Interface for Operator by Live2support
USER REVIEWS - All reviews
Purchased Date: December 01, 2010
Senior Manager, Office Products
January 03, 2011
close
Pros
Real time Visitor Monitoring
Fast and Easy Navigation
Chat History of every visitor comes to websites
One to One Text Chat with Website Visitors
Customize Pre & Post Chat form
Ready Made Chat Windows Templates
Enable time base chat session
Chat Transcripts of All Chat Sessions
Auto Pop-ups and User-defined Messaging
Cons
Video Chat
Overall
Live2Supports live Chat is a nice feature, you can offer visitors who dont want to wait for an email reply, or pick up the phone. Live2Support offers free trials and easy site-integration. It is best deal for small and medium level business. My sale has drastically increased after enabling Live Support on my web site.
Purchased Date: November 01, 2010
Marketing- Manager, InfoSoft
December 17, 2010
close
Pros
Highly reliable, Affordable, excellent features in best price,
Cons
Voice over IP
Overall
Live2Support provides highly reliable , affordable and user friendly live chat service with 24/7 customer support. There is no need of technical knowledge. It really helps to generate more sales.
Purchased Date: November 01, 2010
Manager, Asia Tour and Travel
December 04, 2010
close
Pros
1. Monitor Website Traffic in Real-time.
2. Fast and Easy Navigation.
3. Block IP Address.
4. Send a pop-up window of special offer or change visitor current page with some special page.
5. Auto/Pro-active Chat Invitations.
6. Friendly Invitation.
7. Extensive Visitor Information System.
(Geo location, search engine, time spent etc.)
8. Chat History of every visitor comes to your website.
9. Foot Prints (How many page visited and time spent by visitor on each page.)
10. Call Back & Call Back History
Cons
Video Chat
Overall
I would like to recommend Live2Support for live chat software Version 3.1. Service is completely hosted by their servers, and web-based, so it is not mandatory to download or install. There is an online demo of 15 days free trial. Notable features include Proactive Chat Requests, Chat Histories, Operator Chat, and Foot Prints, Language Customization etc. It is quite competitive with other services Etc.
