Customer Service Software News Article

Level 5 Partners Simplifies On-Demand Project Management Software with vPMO Release 3.2
06/09/2009

Level 5 Partners, an emerging provider of Enterprise PMO software, announced the immediate release of vPMO version 3.2 to all customers as part of its software-as-a-service (SaaS) offering.

Iselin, NJ (PRWEB) June 9, 2009 -- Level 5 Partners, an emerging provider of Enterprise PMO software, announced the immediate release of vPMO version 3.2 to all customers as part of its software-as-a-service (SaaS) offering. The Virtual Program Management Office is an intuitive web-based Program Management Office providing: Project Portfolio Management, Resource Management, Time and Effort Tracking, Help Desk, and Knowledge Management.

Unlike installed project management software the vPMO can be deployed for an organization in a matter of days rather than months or quarters. Many PPM solutions force users to adopt new, unfamiliar, unwieldy processes that cause users more work and oftentimes lead to failed implementations. The vPMO is highly customizable so that the tool supports the users and their existing way of performing work, not the other way around.

The flexible, web-based capabilities of vPMO 3.2 allow users access to highly relevant views, dashboards and functionality that can easily be customized based on individual preferences, work styles and processes.

The SaaS model reduces excessive upfront costs, deployment time and maintenance costs, while at the same time increasing adoption rates, customer satisfaction and usability.

About Version 3.2:
Version 3.2 continues to build on past strengths with a continued focus on client driven enhancements.

Some of the new capabilities include:

 
  • Help Desk - The new Service Desk component of the vPMO includes a full capability for managing help desk requests and service desk alerts. Including tracking, sourcing and reporting on service desk requests.

 
  • Business Alignment Coordination - The business alignment coordination module builds on vPMO's already robust business alignment capabilities with the addition of an advanced "balance scorecard" method for scoring the business alignment of project portfolio initiatives.

 
  • Mobile Interface - Version 3.2 introduces a mobile interface for accessing vPMO from mobile devices. The mobile interface enables users to view key data such as project status, project/ portfolio budgets and service desk requests in real-time from mobile devices.

 
  • Enhanced Resource Planning - The newest edition of vPMO builds on existing resource planning capabilities by allowing organizations to create "Portfolio Scenarios". Portfolio scenarios allow users to build "what-if" scenarios for resource allocation and project prioritization.

 
  • PMO Navigator - The PMO Navigator adds to vPMO's existing portal capabilities by enabling users to access all vPMO components from a single integrated dashboard. The PMO Navigator's portal interface allows "one-click" access to all aspects of the vPMO.

About Level 5 Partners:
Level 5 Partners, Inc. is a privately held company whose mission is to enhance organizations' project delivery capability. Founded in 2002, Level 5 Partners is headquartered in Iselin, New Jersey. Its flagship product, the Virtual Program Management Office (vPMO) is a program management office portal that includes Portfolio Management (pre-project analysis), Project Development Centers (project realization), Project Continuum (post-project support), Resource Planning (project staffing optimization), Time and Effort Tracking, Help Desk, and Knowledge Management (cross-initiative knowledge share). It is the first product of its kind to include a true "full project lifecycle" capability.

For more information on Level 5 Partners, Inc. visit us on the web at http://www.level5partners.com.

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