XSellco High5

Who Uses This Software?

Multichannel marketplace sellers who receive multiple contacts from multiple channels every day. If you want to take the complexity out of customer support then XSellco Fusion is for you.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Pricing is ticket based. Add unlimited users.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • XSellco
  • www.xsellco.com/
  • Founded 2012
  • Ireland

About This Software

Turn reviews into revenue High5 helps sellers proactively encourage more positive feedback and to quickly react to negative feedback resulting in sellers growing sales and revenues faster. Five star feedback leads to more sales. Every time someone leaves you positive feedback, it makes it more likely that someone else will buy from you. Reduce negative feedback Instantly alerts you to negative feedback and support issues, meaning you can prioritize these queries and resolve problems fast.

Features Checklist

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Email Integration
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management