iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more.
Product Features
- Alerts / Escalation
- Automatic Customer Notices
- Call Tracking
- Complaint Monitoring
- Custom User Interface
- Customer Management
- Customer Queuing
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Email Tracking
- Incoming Call Management
- Knowledge Base Integration
- Lead Tracking Integration
- Legacy System Integration
- Mobile Access
- Periodic Reporting
- Reporting
- Self Service Features
- Service Renewal Notices
- Trouble Ticketing
Show More Product Features
Product Details
- Platforms:
- Windows, Web Based, Mac
- Support:
- Regular Business Hours, Online/Self Service
About iSupport Software
- Year Founded:
- 1992
- Location:
- Washington - United States
- Number of Customers:
- 3000
- Industries Served:
- Various
- Stock Symbol:
- Not Available
- Annual Revenue:
- Not Available
Back to Customer Service Software Directory
See Related Customer Management Software
