Everest - Customer Focused Quality
by Lynk Software
Everest is used by leading companies around the world to manage customer feedback, requests, complaints and internal/supplier corrective actions. Everest is flexible and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system.
- Alerts / Escalation
- Call Tracking
- Chat Functionality
- Complaint Monitoring
- Custom User Interface
- Customer Management
- Customer Queuing
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Email Tracking
- Lead Tracking Integration
- Legacy System Integration
- Reporting
- Trouble Ticketing
Available on the following platforms: Windows, Web Based
Support available: Regular Business Hours