Numara FootPrints
by Numara Software
Numara FootPrints - NEW 9.5 enhanced GUI offers an improved interface design that sets the precedent with its ease of implementation and configuration. Numara FootPrints aligns service desk management functions with the needs of your business and automates business processes in multiple areas of your organization. Numara FootPrints delivers powerful capabilities at a price that other enterprise solutions cannot match.
- Alerts / Escalation
- Appointment Management
- Call Tracking
- Chat Functionality
- Complaint Monitoring
- Custom User Interface
- Customer Management
- Customer Queuing
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Email Tracking
- Incoming Call Management
- Knowledge Base Integration
- Lead Tracking Integration
- Legacy System Integration
- Mobile Access
- Multi-Language
- Periodic Reporting
- Reporting
- Sales Integration
- Self Service Features
- Service Renewal Notices
- Trouble Ticketing
- Work Order Management
Available on the following platforms: Windows, Web Based, Mac, Open Source, Linux/Unix
Support available: Regular Business Hours, Online/Self Service
About Numara Software
Year Founded: 1991
Location: Florida - United States
Number of Customers: over 50,000
Industries Served: Education, Government, Financial Institutions, Computers, Professional Athletics and many more.
