Customer Service Software
by IssueTrak
IssueTrak's Customer Service software has proven effective in large and small companies around the world. Large and small companies in various industries and locations around the world use IssueTrak as a platform to increase customer satisfaction and reduce expenses. Test drive IssueTrak today with our online demo!
- Alerts / Escalation
- Automatic Customer Notices
- Call Tracking
- Chat Functionality
- Complaint Monitoring
- Custom User Interface
- Customer Management
- Customer Queuing
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Email Tracking
- Incoming Call Management
- Knowledge Base Integration
- Mobile Access
- Online Forums
- Periodic Reporting
- Reporting
- Rich Content Management
- Self Service Features
- Service Renewal Notices
- Trouble Ticketing
- Work Order Management
Available on the following platforms: Web Based
Support available: 24/7, Regular Business Hours, Online/Self Service
About IssueTrak
Year Founded: 1992
Location: Virginia - United States
Number of Customers: over 1500
Industries Served: Automotive, Banking, Education, IT Services, Government, Manufacturing, Transportation and many more
Annual Revenue: $2-10 Million
