EnterpriseWizard
by EnterpriseWizard
EnterpriseWizard is a top-rated web-based automation solution for external customer support, helpdesk, asset tracking, and managing sales. Easily adapts to your business with customizable tables, fields, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, dynamic self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in retention, and 25% increase in technician efficiency.
- Alerts / Escalation
- Appointment Management
- Call Tracking
- Chat Functionality
- Complaint Monitoring
- Custom User Interface
- Customer Management
- Customer Queuing
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Email Tracking
- Knowledge Base Integration
- Lead Tracking Integration
- Legacy System Integration
- Multi-Currency
- Multi-Language
- Periodic Reporting
- Reporting
- Sales Integration
- Self Service Features
- Service Renewal Notices
- Software Development Kit
- Trouble Ticketing
- Work Order Management
Available on the following platforms: Windows, Web Based, Mac, Linux/Unix
Support available: 24/7, Online/Self Service
About EnterpriseWizard
Year Founded: 1991
Location: California - United States
Number of Customers: 250
Industries Served: Financial Services and Banking, Software Services, Software Products, Education, Technology Services
Annual Revenue: $2-10 Million
FREE QUOTE / DEMO
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