TeamSupport.com
by Muroc Systems
What is TeamSupport.com? We are an integrated customer service system & a bug/feature tracking system. TeamSupport is designed to be used by both the customer service department to track issues and take care of customers, the product management team to review and update the feature roadmap, and the product development team to track their bug and feature requests. Offered in 4 Editions to fill just about any need. Enterprise, Support Desk, Bug Tracker & Express. Pricing $10 - $25/mo per user.
- Alerts / Escalation
- Appointment Management
- Automatic Customer Notices
- Call Tracking
- Complaint Monitoring
- Customer Management
- Customer Queuing
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Dynamic FAQ
- Email Tracking
- Knowledge Base Integration
- Legacy System Integration
- Mobile Access
- Reporting
- Sales Integration
- Self Service Features
- Serves Construction
- Service Renewal Notices
- Trouble Ticketing
- Work Order Management
Available on the following platforms: Web Based
Support available: Regular Business Hours, Online/Self Service
About Muroc Systems
Year Founded: 2008
Location: Texas - United States
Industries Served: Software
