MOGO Cloud Dental Software

5 / 5 32 reviews

Who Uses This Software?

MOGO has dedicated over 30 years to providing general dentists and specialists with the most advanced Dental Practice Software. MOGO is perfect for Periodontists, Orthodontists & Oral Surgeons.


Average Ratings

32 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Pricing Details
    Technical Support & Upgrades included in low monthly price.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MOGO
  • www.mogo.com
  • Founded 1983
  • United States

About This Software

MOGO has dedicated over 30 years to providing general dentists and specialists with the most advanced Dental Practice Management software. Powered by the Microsoft Cloud, your capabilities using MOGO are endless! Appointment Book, Clinical Charting, eReminders, Imaging, Paperless Practice, Business Reports and Word Processor are ALL INCLUDED! Specialized Multiple Office Software available for large organizations to manage, communicate and benefit all on the Microsoft Cloud.


Features Checklist

  • Appointment Management
  • Appointment Reminders
  • Claims Management
  • Clinical Charting
  • Imaging
  • Patient Account Management
  • Patient Billing
  • Patient Records Management
  • Treatment Planning

Product Reviews

We have used MOGO for over 15 years and has been a great experience.

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Customer support. I have worked with this company for years and every time we upgrade to the newest version, the customer support has been friendly and helpful. I am not a computer wizard so their helpfulness is huge for me.

Cons: Cost for the upgrades. Our office is small and a lot of the times we do not use all the extra features the upgrades have to offer but have to upgrade to get the support.

rrrdmd dental office

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: using there support

Cons: nothing so far

Overall: Our rep has continuously been extemley helpful at every call..he also returns every call very quickly..he has made using this service absolutely wonderful . Matt has been a god send for our office. I cant say enough good things reguarding the help he has extended to us.

Recommendations to other buyers: no

Leaders in the field of dental practice management software

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I just can't say enough great things about this company, their product and their continued reach for excellence. Having used other programs clinically, I often wonder why offices continue to put up with bad products and challenging support when MOGO Dental Software is available.

Great software

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The MOGO Software is very inclusive. They have thought of everything and their clinical documentation system is very user adaptable. Their customer support is very good although I will say they do always call you back.

Great Technical support

Aug 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is pretty easy to pick up and learn.

Cons: There are some things that are not very intuitive about it. Some things when an update is done don't seem to automatically transfer with the update.

Overall: We have been using Mogo for the 20 years my dentist has been in practice. When we updated our software this time, there were several questions that we needed to have transfer from one version to the other. Lindsay was so helpful. I have worked with her many times and she was diligent in her efforts to help me find the solution to my issues. I appreciate the fact that Mogo returns your phone call pretty rapidly and stays with you until the issue is fixed. I really appreciate the technical service department. Thank you for your help!

Wow- Incredible customer Support!

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Mogo offer you a real complete system! For a very fair monthly fee you get the complete program. Over the years I have research many other programs , but I always stayed with Mogo. Now that I am on the Mogo Cloud I no longer need to service and buy servers. This will be a great savings in my practice . I was quite surprised how well the program works on the cloud, my staff and myself all agree it is even faster then when we used a local server.The program integrates well with my other technologies, digital radiography and 3-D intraoral scanning.

Cons: In general I have no real complaints with this software. I have researched and tested many other programs,there are things I liked better on some other programs. However as a total package for the money I have found no greater complete package.

Overall: I been a customer for 20 years and very rarely had any problems with Mogo. It has been a reliable partner in my dental practice! But after an employee carelessly opened a malicious attachment in an email I found the real value of this software. It's state of the art encryption protected all my data! Matt and the entire customer support team confidently lead me through this horrifying experience. This experience convinced me to switch to Mogo's Cloud Based Program. WOW the transition was seamless ,and was back in business in 1 day. Thank you MOGO!

Dr Kenneth Brust

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Stress free thanks to lindsey, she made everything easy and gave me the confidence to update in the future

Simply and easy to navigate

May 25, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We selected not to continue with support for many years. Due to several improvements with the program we decided to renew our contract... WOW!! so, happy we did!! Matt was great walking us though the update and program as well as many of the customer support team. Thank you for being there at the right time!! We are now very satisfied with the software performance.

If there were 6 stars for customer service, i would gladly give it!

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i had a not so great experience with my upgrade. somehow my old data got corrupted and the new upgrade was not really working. After my initial call with Mogo technical support, they really got things going, and eventually got my program running and all the problems fixed! I really appreciate the way they handled this, they were there for me the whole time. I would get updates a lot either via phone call or email, and they kept me pretty much in the loop of how things were progressing. Very professional! I would like to personally thank Augusta, Termaine, Lindsey and Matt for going above and beyond and making things happen! You guys give awesome customer service!!!!! This really proves that i made the right choice when i chose your Dental Software back in the year 2000! Now my software is running stable and great! my staff is happy, the Doctor is happy, and i am very happy! Thanks again! you guys are the best!

When Mogo went Cloud, they did it right

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The amount of features and services found within the Mogo software can compete with or exceed any major dental software program. Mogo is unique in that their company does not nickel and dime for each added software feature such as text and email appointment confirmation or monthly Xray fees. Our office has been with Mogo for close to 30 years. Their have been some frustrating times for our office as Mogo was adding new features through the years. However, when Mogo went cloud, we have seen almost all features of the software work better. We have two offices that can conveniently link to the same cloud database and we can rest assured that should we have a computer virus or other catastrophe, all our data is securely saved offsite. We can also log into our Mogo program from anywhere, and I am excited to learn of the ability to add a Mogo app to my phone in the near future. I am very pleased that Mogo is always looking to improve. I practice the same way, and only want to work with a company that will move forward with technology to position it's clients to be at the forefront of modern dentistry.

Hands down THE best dental software bar none!

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a user of this great program for 20 years. Throughout my career in hygiene and in sales, I have had the opportunity to either work with or observe the competition....MOGO is by far the best dental software program available.

As a hygienist, recall is an area of special interest and importance for me. MOGO is the only program that has a recall tracking program with easy note-making options that are usable and viewable by the whole staff....that's the way it should be! It is also the only recall system in which you can NOT lose a patient! How handy is that function alone!

Tech support is great and always open to suggestions for improvement. Thanks to Ming and the whole gang for the best option in software for the dental office.

Great practice management software

Mar 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our office has been using MOGO for over 20 years. We have found the software to be intuitive and very user friendly. As a smaller company, the MOGO staff is always responsive to our recommendations and is willing to incorporate user suggestions in future updates. The staff was very accommodating to our schedule during a recent staff training session. Thank you to Ming and the whole MOGO team.

Vendor Response

by MOGO on March 21, 2016

Dr. Girgis, Thank you for the fabulous review! We are a smaller company and that allows us to have a much more personable relationship with our clients! We have the capability to really listen to our clients and incorporate valuable features into our program, through the feedback we receive. Since 1983, we have been able to listen to our clients recommendations and do exactly what you had mentioned-incorporate user suggestions! This is the reason why we have advanced features built into MOGO which are stable and help you to manage your clinic without the additional costs! Thank you for choosing MOGO as your dental software and thank you also for giving us the opportunity to service you with the most advanced dental software for over 20 years! Please do not hesitate to contact us if you need assistance or just to say hello (800)944-6646. Take Care!

Mogo Dose Spot

Mar 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using Dose Spot has simplified the submittal of prescriptions. Thank goodness Matt (representative from Mogo) has been available to help too. I am not technically gifted and he has had the patience of a saint-very professional and polite!

Fantastic effort on the part of customer service and programming

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a MOGO user for over 20 years. I have been extremely satisfied with the software but recently I had an opportunity to really see how helpful technical support could be. I had a special request from my accountant for a spreadsheet that normally couldn't be run on the current software due to it's size and complexity. I spoke with Julie in customer service and she explained the situation but offered to speak with one of the programmers to see if my spreadsheet could be created. As it turned out, it could and the spreadsheet was created by MOGO remotely accessing my server, all in a very timely fashion. Had it not been for Julie in customer support, none of this would have happened.

Nothing

Feb 12, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: i want to use this software but i cant know how can i send money

Vendor Response

by MOGO on February 12, 2016

Dr. Hatami, Thank you for your inquiry! Feel free to call our team at 800-944-6646 Option 2 OR email us at mogo@mogo.com We can review the software with you in detail and help you get started immediately. Hope to hear from you soon, have a great weekend.

Changing to the "cloud" was an easy transition for us.

Feb 01, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using MOGO since approximately 1994 starting with DOS, then moving to Windows and now to the Cloud. We are very happy with the transition and working on the cloud. The best part is no daily backup. The only problem we experienced was with a week of very slow loading of data and appointment book. This was due to a Microsoft server issue and MOGO tech support kept us apprised of the situation. Any questions or issues that we have with the software are addressed very efficiently from tech support. We are very happy with MOGO.

phenomenal experience

Jan 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: By far, the best customer support ever! Knowledgeable in all aspects of the program with charm and charisma to boot . The tech was very patient and pleasant. Shout out to Matt at a job well done :).

Vendor Response

by MOGO on March 21, 2016

Vivian, We try to go above and beyond for each one of our clients and I am thrilled to hear that Matt was able to exceed your expectations :) Thank you for your kind review on the behalf of Team MOGO!!! Our customer service standards are set extremely high because our clients deserve the best. Since 1983, the backbone of our business has been focused on above par service. We are proud to say that our software is amazing because of the people behind it. Thank you for recognizing Matt in your review, we passed along your kind words to him also. Best of luck to you and I hope that we hear from you soon.

MOGO Office Management Software for Orthodontic Office

Jan 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When my husband and I first opened our orthodontic office, we were burdened with so many expenses (including student loans), that the price of MOGO fit into our budget perfectly. We have been using MOGO since then. MOGO's office management software includes so many features that are "extra" charges with other software companies, such as scheduling, e-reminders and e-confirmations. The program is flexible enough that we are able to customize it for our use as an orthodontic office. The technical support is excellent and the support team works through any problems we encounter, and these are just usually operator error. When we opened our second location, we purchased MOGO for that location as well. Our experience with MOGO for the past 14 years has been easy and excellent!

Vendor Response

by MOGO on March 21, 2016

Dr. Panichella, Thank you for your review. Throughout the development of our software, we really focused on how we can aid specialists with daily office activities and that is why we have so many customization capabilities for your orthodontic practice, without the additional charges. I am glad to hear that you have benefited from the software and expanded to more locations! Hope to hear from you soon!

Great customer service with prompt response on technical support issues.

Jan 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have found the technical support personnel at MOGO to be very prompt in their response time. They were patient with me and their knowledge of navigating the software allowed for minimal lost time in problem solving. They were always courteous and took a genuine interest in making our office as efficient as possible.

Vendor Response

by MOGO on February 01, 2016

Evelina, We are blushing, thank you for your darling comments about our service team! Remember, if you are ever tied up and can't call our technical support department, feel free to email us your inquiry! support@mogo.com We understand that sometimes email isn't an option, you can continue to call us at 800-944-6646. On the behalf of MOGO Inc., we appreciate your feedback and will continue to exceed your expectations. Take care and talk to you soon!

A very affordable and adaptable dental office management software system.

Jan 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been under full support with this company for twenty three years. During that time the company has made constant upgrades that have enhanced their software so as to be competitive and in many instances better than those programs considered leaders in the dental office management software market. Their software is user friendly and easy to integrate with most third party vendor software programs. Their introduction of "MOGO Cloud" allows more remote monitoring and will continue to improve its access for users. Their reviews are always good and their costs for software and support are reasonable as well.

Vendor Response

by MOGO on February 01, 2016

Dr. Page, Lucky number 23! Thank you for allowing us to serve you with dental practice management software for all of these 23 years. It has been a pleasure working with you and your staff. Your feedback is much appreciated and let's salute to another 23 years. Your happiness is always our number one priority and all of us at Mogo are thrilled to read this review expressing just that! Give us a call if you need anything, we are here for you 800-944-6646. Talk to you soon Dr.!

We have used the Mogo program since the DOS days. We obviously don't have any interest in changing p

Dec 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the most important pros we have, is Mogo's interest in our feedback and adding our suggestions to the program. They listen and act! It is a company that is small enough that you know the employees and they know you too. The program is stable and I don't remember a time when anything happened that we were ever "down". It's worked out beautifully for our office.

Vendor Response

by MOGO on February 01, 2016

Here at MOGO we strive to make the client experience thorough, direct and personalized. It is important for us to hear feedback from our clients so we can continue to gear our mission, software development and loyalty in the dental community in the right direction. Your feedback is appreciated and we all thank you again for your kind words and loyalty over the years, talk to you soon Chris!

MOGO IS THE REAL DEAL

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My office has used MOGO for over twenty years. They were originally rated the best by my practice management group and they were right. The ADA rated MOGO several years ago highest as well which simply reaffirmed what we already knew. We have grown from 5 to 32 workstations, have been chartless for over 15 years and have NEVER in the entire 20 years ever had any accounting or lost data issues. There are so many features in the program we are always trying to integrate more features which save us time, automatically record data and therefore increase our profitability. Dose Spot for recording and giving great records for prescription writing, EMR which was formerly CDS gives us a 1.5 page hygiene recall note that records our findings as well as keeping our exam process regimented and consistent. E reminders, credit card processing that automatically enters payments in your transaction, in office messaging with the follow me feature, data input is very practical, to Do list, Recall is amazing, whether it is for hygiene, implant, denture recalls whatever you choose. The more features you use the more you benefit. Now with the cloud, IT costs are lower, updates are automatic and MOGO is continuously monitoring our system to make sure MOGO it is running like the workhorse it is.

Thanks MIng and team MOGO

Michael Spencer DDS

Riverside Dental

Riverside-dental.com

The Mogo Cloud Software has really updated the office and has taken us to a new level of efficiency!

Nov 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm learning something new every day and look forward to utilizing all of the features the Cloud has to offer. Excellent Experience. Since I am not computer savvy, they are extremely patient with me! Whenever I have had an issue they were quick to respond and take care of the problem. In the past, so much time was wasted doing things manually. The Cloud freed up time to do other important things in the office. Billing and Recalls-prior to Cloud we had to handle recalls manually now with this feature it's efficient and no recalls are overlooked. Electronic billing is quick and easy.

The Mogo Cloud Software has really updated the office and has taken us to a new level of efficiency!

I'm not very tech savvy myself, so letting MOGO handle my server and data is the most cost effectiv

Aug 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Mogo Cloud has reduced my overhead costs significantly by removing my server, I no longer have to pay for server maintenance or pay to have my server replaced. My staff and I can access Mogo from anywhere which makes it incredibly convenient to schedule patients over the weekend and when the office is closed. The technological innovation that Mogo has designed to run cloud based is impressive; moving to the cloud did not result in loosing features in the program. Lastly, the technical support team at Mogo has been incredibly helpful in answering all of our questions in a timely manner with the up most professionalism.

Vendor Response

by MOGO on August 04, 2015

The Mogo Cloud was designed and developed to do exactly what you had described; save our clients money, ease/resolve security concerns, relieve IT headaches AND provide a comprehensive dental software filled with an abundance of features! We are delighted to hear that you are enjoying the Mogo Cloud and doing what you do best: quality dentistry! Thank you for being a Mogo user, we appreciate you and your staff and further thank you for giving us the opportunity to service you with your dental software needs via the Mogo Cloud. Our technical support team strives to be punctual and aid in any technical questions that arise. It has been an absolute pleasure working with you and we look forward to continuing to provide you with excellent service and innovative technology. Please do not hesitate to contact us with any other feedback or questions (800) 944-6646.

We have been using Mogo for 20 years and are very pleased with the software!

Jul 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Mogo for 20 years and are very pleased with the software. We plan to stay with Mogo because this program is constantly evolving to meet the demands of a modern dental practice. Such innovation has helped us maintain a fluid, consistent operation. As with all software, it has some glitches, but these small issues are resolved with updates. Moreover, Mogo's technical support is great. They can work remotely to fix issues quickly, which is something we really appreciate. Great work, Team Mogo!

Vendor Response

by MOGO on August 04, 2015

20 years speaks for itself, thank you for being loyal to Mogo Dental Software. It is only because of you that we are able to uphold our integrity and continue to evolve through all of these 30+ years- not only as an dental software company however a contributor to the dental community. Mogo has been owned by one individual owner all of these years and through his vision we have been able to stay above the technology curve! Our priorities remain the same: excellent customer service, helpful and punctual technical support and placing our clients as #1 ALWAYS! We are ecstatic to hear that our efforts are recognized, through your wonderful compliment, in regards to our technical support team. Thank you again for your kind words, we look forward to another 20 years!

Mogo Cloud includes every feature I need for my practice to be at its optimal performance!

Jun 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Switching to the Mogo Cloud was one of the best decisions I have made for my practice both in terms of cost reduction and reliability. A computer at my practice was unfortunately exposed to a virus online and ended up crashing entirely due to the attack. This was a stressful situation however with the Mogo Cloud I was assured that my data was safe. Since all of my data was securely stored in the cloud, I did not lose any data and I did not compromise my patients private information. I am thrilled to know that my data and office are protected and my office is running smoothly after the virus attack.

Vendor Response

by MOGO on August 04, 2015

All of us at Mogo are thrilled to hear that you are reaping the benefits of the Mogo Cloud. We understand that virus threats are a true concern to any computer that has an internet connection and a very serious threat to your valuable data, we are jubilant that your office was able to use the security of Mogo and the Microsoft Cloud to keep your data safe! We look forward to working with you in the future! Please remember that our number one priority is our clients and your feedback. We take the saying, "when your happy, I am happy," to a completely new level-we act on it to ensure you are a happy Mogo user! If there is anything that you would like to see implemented or enhanced in the Mogo Cloud program please call us at 800-944-6646, we would love to hear your ideas and feedback! Thank you for your loyalty and we will be speaking to you soon! Take care!

As a 20 year user of MOGO software my advice is this, "look no further, you have found the best!"

Jun 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Through my other professional associations, I have become familiar with many of the major dental practice management software programs over the years. What I have discovered is that MOGO continues to stand out from its competitors in many ways.

The start with, the sales and technical support departments are knowledgeable, courteous, and most of their key people have been there for years. There is little turnover at MOGO and that equates to consistency and predictability. It does not take multiple layers of help to get answers at MOGO. In tech support, you can usually reach someone immediately who can assist you with a successful resolution of your issue on the spot. Although I don't have much need for technical help after being a user for 20 years, when I do I can count on the same people and they have never disappointed me. There are no dumb questions or insignificant concerns at MOGO.

The MOGO program is very intuitive and easy to learn. Beginners can become competent in a very short period of time. Built-in training and tutorials cover all aspects of the product. Like most software programs, most users utilize only a small part of the total package. However, MOGO packs more capabilities into its software than you could ever use. Unlike a lot of its peers, every module that MOGO offers is a part of the package that you purchase. There are no expensive add-ons or related expenses. Your data is backed up on the fly and held securely in the Cloud. The letter writing and correspondence options are outstanding and the major reason that steered me to MOGO initially. It can produce any report that you can imagine. The program opens into what is called the Look Up List which is essentially a rolodex of all of your patients. It couldn't be any simpler.

I would encourage anyone shopping for dental management software to compare all the major brands. But when you consider initial and on-going costs, ease of use, customer support, innovation, safety of data, and the ability to deal with the most experienced programmers and staff around, I think you will also find MOGO to be a great choice.

Don't take my word for it. Call MOGO and ask if you can try out the entire program on a trial basis. I doubt if you will want to return it!

Vendor Response

by MOGO on July 20, 2015

Doctor Thein, Thank you for all of your kind words! It is because of clients such as yourself that Mogo has been able to strategically plan, develop and execute key features in the Mogo dental software, since 1983. It has been a pleasure serving you with your dental software needs for the last 20 years, your loyalty to Mogo is greatly appreciated! We strive to provide Dentists and Specialists the most comprehensive dental software and we are glad to hear that the program has benefited you and your clinic is so many ways. As always, do not hesitate to contact us with any questions, concerns or comments-we love hearing from you! All the Best, Team Mogo 800-944-6646 www.mogo.com www.facebook.com/mogodentalsoftware