Who Uses This Software?

Multi-location dental groups, medium-sized practices, solo practices, and mobile clinics.


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $300.00/month
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Planet DDS
  • www.denticon.com
  • Founded 2003
  • United States

About This Software

Denticon cloud-based practice management software from Planet DDS greatly enhances the administration and profitability of dental practices. First to the cloud over a decade ago, Denticon was built to handle multi-location groups, solo offices, even mobile clinics. Eliminate IT overhead and access all of your data via web browser. Providers and patients can move easily between locations, while management can pull comprehensive reports for the whole enterprise. No more data islands.


Features Checklist

  • Appointment Management
  • Claims Management
  • Clinical Charting
  • Document Management
  • Imaging
  • Patient Account Management
  • Patient Billing
  • Patient Records Management
  • Reminders
  • Treatment Planning

Product Reviews

Maguire review

3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Generally favorable I've got good support. Have little communication with Managment recently. Feedback is not asked for often

Pros: Ease of use cost effective

Cons: Can be slow servers are generally too slow Inflexibility of db of our own patients No knowledge of other users maybe s user meeting?

Recommendations to other buyers: It's a good solid product

Convenient, User Friendly, Cost Effective

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have been a Denticon user for almost seven years! I have been very pleased over the years with Denticon's features and services. It is easy to use and cost effective at the same time!

Pros: User friendly, convenient, and cost effective.

It does not need to be complicated!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have been using this software for the last 7 years and I wish I knew about it sooner in my career. I spent many hours prior to switching to Denticon worrying about my back up mechanism and paying for updates. I like the fact that all updates are automatic and that I have a say in what I want the software to do for my practice.

Pros: In could service.... No worries about backup. Accessible from anywhere that internet is available.

Cons: 3rd party companies do not integrate into Denticon as readily as some other major names on the market. It can be done, but it takes a bit of time usually. Most third party companies write their software for major brand names.

Recommendations to other buyers: Keep up the good work, you are on the right track!

Great Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I am a ex Dentrix and Open Dental.
Denticon is a great software, very easy to use and train my staff. I do not need a Server.

Pros: Is Web Based , VBS services, Easy and clean .

Cons: Does not integrate with other 3rd parties. I would like a Voice appointment confirmation.

Out With the Old In With The New!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Out With the Old In With The New!

How would you like to say that in 2016?   Ditch  the servers in the front office and go flying away with lighting speed technology!

  When our office wanted to purchase dental  software we tried to find the best match for our office.  Let me say first you should always stick with a team that does only that. Dental technology should be coming straight from companies who have been in the technology field for a long time.  This includes cloud technology.   If I want to buy toothbrushes I will go thru a dental supply company, not so with front office technology.   We love the freedom that Denticon has given us.   I went with Denticon and they do the rest when it comes to updating their software  to keep up with the technology that changes from day to day.

 Stability is everything and Denticon is number one when it comes to giving our office state of the art cloud technology.   You don't have to do a thing but keep on working with your patients and inputting the claims thru.  The whole staff from the sales team all the way thru to the technology team is there to far exceed what ever your office needs.

We love the flexibility of this software as well.  If you get an emergency call at home, the dentist can talk to the patient, look at their schedule and give the patient  a time to come in to the office before they get off the phone.  If it snows outside and the office is closed I can just pull up the schedule from Denticon, call our patients and reschedule them.

 Denticon can give the  dentist the edge in running their office by the  reports generated by the software within seconds.  Reports that can help in micro managing anything from how many patients have a certain insurance, how many different procedures where done in a office,  how many outstanding insurance claims have not come in, etc, etc, etc.   Denticon is a software that your office will never be able to out grow.

  Denticon's software is incredible when it comes to stability and flexibility.   I know  longer have to keep looking for dental software in the future.   They have far exceed my expectations of a software and technology team!

  They are like family to us and we count it a fun and rewarding experience  to have them working as a team with our office.  Stability is the key to cloud based dental software and they have stability that can help any office to be more productive!  

. Cheryl Long owner of Joy Jay Inc. 

Solo practice startup with Denticon

5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Cloud based, no servers necessary other than a Network Attached Storage (NAS) drive for my xrays which cost $250. The software is designed for enterprise/large/multiple office practices, therefore it is supremely over engineered for a standard 1-3 doc practice. Denticon is like Dentrix but in the cloud. Denticon has also been around for over 10 years and is a solid company.
Things I like:
1. Scheduler shows procedures for the appointment and includes the tooth/surface, unlike other PMS
2. Quick batch entry of EOBs and payments
3. Integrates with Lighthouse 360 well
4. Copies of xrays taken in the office are copied to the cloud via Dentiray, I can view xrays remotely on my iPhone or at home, no need to remote in to my office
5. Denticon does not break: there is never a software update gone bad to worry about, there is never a hardware issue, if there is an internet problem Denticon mirrors your data at multiple data centers across the US
6. Virtual Business Services aka outsourced insurance and aging support: To check and verify/enter insurance plans there is a button on the appointment that sends the patient's insurance info to a Denticon agent in the US who then will verify and enter all the necessary insurance info into the patient file. No one offers that.
7. Realtime eligibility: A button you press in the patient's file that connects with the insurance carrier and gives you an immediate eligibility and benefits remaining report
8. Built in time clock for staff. No other cloud PMS that I looked at offers this.
9. Easy to add new users, new locations/practices

Since new ownership software updates have been more frequent but sometimes buggy. Denticon does not have the same grassroots user base interaction/support that is inherent in systems like Dentrix, Open Dental or Eaglesoft because their market penetration is geared towards multiple office/DSO customers.