User Reviews
Widen Collective by Widen
USER REVIEWS - Sorted by Date
Purchased Date: February 01, 2007
Sr. Marketing Comm Mgr, InSinkErator
March 30, 2009
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Pros
Great customer support. Reliable service. Easy access to support via phone or online chat.
Cons
System seems to move a little slow. This could be our internet line.
Overall
Solid company. Trained employees. Convenient service network. Great system for the non-techinical person. Nice tech support.
Purchased Date: February 01, 2008
Marketing Communications Project Manager, Brocade
August 26, 2008
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Pros
In a manner of a few short weeks, we were fully up and running on Widen. It was a seamless switch and we extended our user base instead of loosing users during this time.
Cons
There were very few issues if any. I only disliked the Shopping cart analogy as people wondered if they needed to pay.
Overall
Highly Recommend Widen! They are a feature rich, and wonderful service to work with. The account managers and Implementation consultants were awesome and we never skipped a beat.
Purchased Date: June 01, 2008
Marcomm manager, MTI
August 26, 2008
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Pros
Incredibly intuitive interface, easy to set up and administrate.
Cons
Shoppin cart model confusing to users who think they are going to be charged.
Overall
Highly recommended