Who Uses This Software?

Any companies requiring a streamlined, cloud-based digital asset management system for their photographs, video and all other forms of digital media. Highly specialized around photography and video.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Tandem Stills Motion
  • tandemvault.com/
  • Founded 2010
  • United States

About This Software

Tandem Vault is a powerful SaaS DAM solution that delivers an easy-to-use interface for uploading, managing and sharing all digital file formats. The team at Tandem prides itself on its ability to work closely with its network of international clients to create new solutions for unique needs, and boasts a roster that includes small and large companies alike and ranges across all industries, from tech companies to nonprofits and universities. Whatever your needs, Tandem has a solution.


Features Checklist

  • Approval Process Control
  • Asset Sharing
  • Brand Control
  • Cataloging / Categorization
  • Collaboration
  • Filtered Search
  • Image Editing
  • Keyword Search
  • Metadata Management
  • Online Proofing
  • Search Within Document
  • Usage Tracking / Analytics
  • Version Control
  • Video Management
  • Watermarking

Product Reviews

Best DAM(n) system ever!

Jul 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a very happy Tandem Vault client. Vault has made my life and my organization's life 200% better! Vault is easy to use for admins and staff and its fast most importantly. Customer service is top notch- not only are my questions are answered quickly they are answered thoroughly. They won't stop helping until I have everything I need. I recommend this too any photo manager who needs an innovative digit asset system upgrade, you will not be sorry for choosing Tandem.

A Professional photographers best tool

Apr 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A great and professional method to deliver images to clients. Simple to use yet very powerful.

Great asset management

Mar 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use Tandem vault for upload of raw and JPEG files for assignment work as well as the upload, organization, and keywording of my stock archive. The uploading is user friendly and easy. The organization and keywording is great. I especially like the dynamic linking of the keywords so I can quickly see what other similar images are in the archive. The ability to sort by color is also useful.

Customer support is some of the best I have ever experienced with the entire team available to help sort out any issues or answer questions.

Powerful tool with exceptional customer service!

Mar 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Nature Conservancy has been using Tandem Vault since August 2013. Our Global Photo Department went through a rigorous search to find the best system to meet our needs:

a. Asset security

b. Seemless integration with current archiving process.

c. Customizable Permission Levels

d. Ease of use/accessibility for Global users

e. In-system workflow for image requests and delivery

f. Document attachment to image files (contracts and releases)

g. And, of course¿because we¿re a nonprofit¿reasonable cost.

In the end, Tandem Vault offered solutions to all of our needs at the best price.

Their customer service is top-notch. Any question, concern or problem that anyone in my organization has (around the globe) is addressed quickly and efficiently. This was the way it was from initial consultation through the contracting process to current customizations and day-to-day needs.) They treat the Conservancy like we are their most-important client even though I know they have many other larger clients. In speaking with other organizations using Vault, they agree that they are treated in the same VIP manner, no matter how big or small they are.

The Tandem team listens, follows-through and follows-up. As someone who¿s worked as a photo archive manager for over 10 years, I appreciate the fact that they listen to and value my opinions and suggestions. They are dedicated to their clients, and it shows in their superior customer service. That means a great deal to an organization like ours that is so large, so wide-spread and has so many moving pieces. They handle it all in stride, professionalism and courtesy.

I cannot recommend Vault highly enough!