HelpServer

by 4.ST

Year Founded: 1987
Location: Belgium
Number of Customers: 250
Industries Served: Banking & Finance, Insurance, Industry & Manufactoring, Governement, Aerospace & Airlines.

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HelpServer is web- and server-based collaborative authoring software to manage help & documentation. HelpServer allows authors to work together, all content is stored as xml in a central database. The user-friendly back-end comes with an integrated editor, which allows authors to get up and running quickly. With HelpServer authors can either publish dynamic content to a self-service web-portal or export content to files (PDF). HelpServer is fully web-based and can be purchased or rented as SaaS.

  • API Availability
  • Asset Sharing
  • Automatic Updates
  • Collaboration Management
  • Custom User Interface
  • Customer Service Integration
  • Customizable Fields
  • Customizable Functionality
  • Customizable Reporting
  • Data Import/Export
  • Data Management
  • Dynamic Document Delivery
  • Legacy System Integration
  • Media Asset Services
  • Mobile Access
  • Multi-Currency
  • Multi-Format Integration
  • Multi-Language
  • Multiple Delivery Formats
  • PDF Import / Export
  • Process Management
  • Project Management
  • Real Time Updates
  • Reporting
  • Search Functionality
  • Search Within Document
  • Software Development Kit
  • Text Editing
  • Thumbnail / Preview
  • User Access Controls
  • Version Control
  • XML Support

Available on the following platforms: Windows, Web Based, Mac, Open Source, Linux/Unix, Other
Support available: 24/7, Online/Self Service