Who Uses This Software?

Marketing organizations small, medium & large. Key vertical markets include: Manufacturing, Consumer Products, Healthcare & Medical Tech, Hospitality, Education, Entertainment, Non-Profit & Agencies.


Average Ratings

209 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20,000.00/year
    See pricing details
  • Pricing Details
    Licensing and implementation + annual subscription plus options.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Widen
  • www.widen.com
  • Founded 1948
  • United States

About This Software

Trusted by hundreds of thousands of users across hundreds of organizations all over the world. As a SaaS DAM leader for over 20 years, Widen's focus on usability, scalability, integration and service means you do your best and we handle the rest! Annual subscriptions start at $20,000 USD. If your annual budget is under $10,000, try Widen's DAM lite solution at Smartimage.com.


Features Checklist

  • Approval Process Control
  • Asset Sharing
  • Brand Control
  • Cataloging / Categorization
  • Collaboration
  • Filtered Search
  • Image Editing
  • Keyword Search
  • Metadata Management
  • Online Proofing
  • Search Within Document
  • Usage Tracking / Analytics
  • Version Control
  • Video Management
  • Watermarking

Product Reviews

The Rock Agency Review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Since implementing the Widen Collective as our Data storage solution, our office's and our business' data transmissions and communications have been infinitely more organized and productive!

Pros: ease of use

Widen Collective Review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I have been using Widen Collective for three months now. It was easy for me to learn to use given the intuitive nature of the layout. I like the search function a lot. It makes finding relevant media simple even with just a first name. I haven't had a reason to contact customer support yet.

Pros: Easy to use. Intuitive layout. Sorting functions. Search is very useful.

Cons: I haven't encountered anything that has prevented me from doing something I needed to do yet.

Recommendations to other buyers: So far, my experience with the software has been positive.

Forward Thinking DAM with Excellent Integrations

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Widen stays ahead of the industry and offers integrations to the DAM offering that add more value by leveraging other systems for more efficiency and cost savings.

Pros: Customer service support

Cons: Not the lowest price but worth the investment

Recommendations to other buyers: Plan integrations along with an install or upgrade to get the most bang for your buck.

DAM for Non-profit

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I am new to using this platform. The customer experience has been great, they did a full walk through of the functionality and platforms. It is a bit dense however, and really does require you to use a good few times before you get the hang of it. Currently we are just using the storage and as a place to house our website images. I really like that it makes uploading picture to the website easier, and overwriting newer versions of images is easy. The process to upload an asset takes some time, but it forces you to be through in your tagging.

Powerful tool, but sometimes difficult to find materials

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: Generally this platform works quite well, except sometimes it can be hard to find the proper version of a file based on the information displayed in the search results.

Widen is DAM Good!

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Widen Collective has solved many problems for our Marketing Department managing two ski resorts. We are able to categorize photos, search photos and create collections of photos - all functions our old DAM system was not able to do. Not to mention, Widen has awesome customer support; they are there for you to answer any and all questions - if they don't know the answer, they sure will find out for you!

Widen - Living up to what we expected!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Johnsonville Sausage recently launched the DAM out to our first core group of users. With the rebranding of our products and our new ad campaign, it couldn't have come at a better time. The response from the users had been nothing but positive. "Great, Easy and Wonderful" are a few of the things I have been hearing. Thanks Widen for making my job easier!

Pros: Collective Media has a variety of ways to share images out, depending on the audience. This allows for getting the right images in the right format into the right hands as quickly as possible.

Cons: Haven't found one yet!

Recommendations to other buyers: No regrets here! Spent a lot of time researching other software and Widen has lived up to everything they promised.

World Class DAM - Real People & Support

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: A highly functional DAM that leverages the Sitecore investment through their connector to sync approved DAM images with the Sitecore media library.

Pros: A highly functional DAM that leverages the Sitecore investment through their connector to sync approved DAM images with the Sitecore media library.

Cons: Nothing major at this time. A UI update might make things even better.

Recommendations to other buyers: N/A

Widen is our DAM hero!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Digital asset management is made easy with Widen. Their staff is there to help us every step of the way and the overall functionality of our site is top notch because of it. My team is able to quickly find marketing materials with just a few clicks, saving us time and money.

Nothing but Great!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have worked with Widen for a little over a Year. This was the first Summit that I attended. It was so informational. I learned a lot about how others use the product and how I could be utilizing it in ways my company had not thought of.

All of the Widen employees were supper helpful and full of information.

Solid platform, great business resource, exceptional service

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Widen has been a great tool for our business. The sharing, tracking, and organization of assets has greatly streamlined our asset management, given us visibility to the usage, allowed us to rights manage assets and overall become a tool that will only increase its tie to other areas of our business in the future.

Wonderful product!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Widen has easily allowed us to transition our digital library into something we can easily share with everyone on campus - it has been one of the best investments our division has made.

Director of Marketing Operations - oversee marketing automation systems

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've used three different DAM vendors over 10 years and Widen has proven to be an incomparable partner for us, helping to make sense of data chaos. I'd say that Widen exceeds any expectations in their customer service--they're very responsive and routinely follow up on requests. They have an impressive cadence in system updates, and take customer feedback as the impetus for many of their system changes.

Helping us push forward as the dance company of the future

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Prior to implementing the Widen DAM my colleagues and I lacked a truly organized storage system to access to our digital assets. As digital formats and social media continue to grow and become a real focus of our marketing efforts, not having a centralized, searchable system with metadata and versioning was becoming a real problem. As part of a larger institutional initiative the ballet reviewed several DAM solutions. In the end Widen was the best solution for us, because it provided the basic features we needed in the everyday, with a road-map of exciting updates and enhancements coming at a pace we can keep up with. The Widen DAM touches all aspects of our organization and will continue to grow with us. It is already helping us work in a more streamlined manner and more efficiently. In the long run it will help preserve the legacy of the ballet.

Pros: Intuitive, strong on basics, interesting road map for upcoming releases.

Cons: It would be nice for non-users to be able to approve digital assets for use when they are sent a collection. However, the road map for Widen Workflow shows promise as a solution for this.

Excellent Software

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Widen is a really great Digital Asset Management system. Its interface is clean and easy to navigate, it's easy to configure and customize almost anything you want, and their customer support team is absolutely top-notch.

Widen is an asset

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We use widen daily. Widen offers good customer support. We are able to work hand in hand with them in order to obtain exactly what we need.

Widen is an advanced, user friendly media asset

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: What I like best about Widen is that it is multifunctional. Not only is it a secure way to archive images, documents and videos, but it also allows you to share these files amoungst coworkers and clients with ease. Multiple people can be uploading, sharing and viewing files with no problem. It takes the weight off of one person having to manage the content and allows anyone to distribute items without a hassle.

Pros: The biggest business problem that it has solved for my company is it allows multiple people to do what once was a one person task. It saves time when being able to have multiple people have access to the same files and being able to send, upload and manage it all. Being able to easily send outside organizations images and documents has saved us so much time and has left very little room for error when sending. With Widen's recent website advancement's, it's given me an opportunity to create a creative brief for projects I'm working on. All within 1 website. It's great.

Cons: This doesn't happen all the time, but sometimes I will be uploading files and Widen will time out or freeze during my upload and I'll have to start the process all over. This could be a problem with my internet connection as well.

Recommendations to other buyers: It takes a little getting used to the Widen, but once you become familiar and you experienced all that Widen has to offer, it's worth the time and effort put in to it.

Widen Collective Digital Asset Management Platform for Large Corporations

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: Our company has used this platform for several years now and it's been increasingly important in our marketing communications strategy as we move from print to digital. The more I learn about the tool the most impressed I am, and there is always something new to learn because they not only keep pace with the latest technology -- they actually stay ahead. There is no need to build costly new platforms from scratch, we just need to rely on the experts at Widen, learn from them and deploy. Great value for anyone who is serious about digital marketing.

Pros: Easy to use and getting easier every day..

Cons: So much to learn and so little time!

Recommendations to other buyers: It really takes a dedicated professional or team of professionals within an organization to make the most of the Widen platform, but there is so much potential with this tool that it is well worth it.

Widen sits at the pinnacle of the DAM world

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I have been a constant user of the Widen Media Collective for almost 5 years and have no problem saying that it is the best digital asset management system that I have used in almost 20 years of DAM experience. Not only is their product superb, but what really sets them apart from other vendors is the quality of their customer service. When you become a Widen customer, you become part of the Widen family, and they take care of you. I honestly can't say enough about them.

Pros: Very user-friendly UI, free functionality upgrades, wider range of customizability than other DAM systems.

Cons: Minor cosmetic issues.

Widen is Amazing and a Must!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I've worked with a lot of media databases, and nothing compares to Widen. It's so easy to use, navigate and more than that, support is great. If there are any bugs, a representative would get back to me within 24 hours. They are also open to exploring ideas and working with us to make Widen better for our organization.

5/5 in all aspects!

Pros: Ease of use and navigation, customer support

Great tool for customers

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This tool is great for a majority of customers. It gives our company the ability to house a plethora of images and allows our clients the ability to easily navigate through these images.

Widen Media Collective

4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality

Comments: Widen is a pretty easy way to keep all of the large files I use on a daily basis in one spot without taking up a ton of space on a hard drive. It's easy to use, uploading is super simple, though I do feel the search function could improve a bit. Sometimes I search for something using the exact name of the file and it doesn't show up.

Great DAM platform

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: I was supporting Widen platform for big farmaceutical company as a contractor. Widen DAM platform is great way to share your assets. Collection and categories system is hard to explain if other person can't see the platform, but it's intuitive and gets easy after short interaction. Administrative configuration is complex, but on the other hand gives big control in to whom you give access to you assets. And in most cases needs to be set up once and can be used by several groups of people with same access level.

Pros: Configurability. Ease of use. Almost no issues. Big amount of supported formats.

Cons: Complex setup. Layout of dashboard is flexible, but not fully.

I love Widen, the interface is amazing and user friendly

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: I love using widen for all of our material. The interface is amazing and user friendly. Any time i need to search something i can find the resource or make a request for it from a client and they can submit it.

Pros: The interface is amazing and user friendly

Cons: There are no cons that i have found thus far.

Recommendations to other buyers: not at this time.

Great product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Widen is so much more than just a storage space to share files. The more I interact with it the more features I discover. There are so many features that you wouldn't think would be incorporated into a site like this. It's well thought out and more importantly it's obvious that they care about the little things that make using the product a breeze.

If you need an asset library, widen is the way to go!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When using this DAL, no one at my office has any kind of issues or problems. It just works, and works well.

Widen Collective

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Widen's customer service team is astoundingly helpful . They respond very quickly and answer questions as well as offer examples and solutions for branding our DAM. Widen is constantly innovating new products to further maximize the impact that the DAM is able to have, offering seamless asset delivery.

Pros: Ease of use, all of the other products and services that seamlessly interact with it

Great and Easy to use

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: We use our widen collective daily, and it is very easy to navigate and work with. If we ever do run into a snag or need assistance, the service provided is friendly and fast!

Great DAM solution with plenty of features

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Our company uses Widen as our Digital Asset Management (DAM) solution. Our employees and reps can easily find the media content they want using a very nice search feature and it allows them to download the content in various formats and sizes. The application is very intuitive, fast, and easy to use. Widen offers flexible integration which easily allows our applications and websites to pull media from the Widen DAM so all our companies digital media needs can come from a single repository which makes maintaining data an easy process. I've used Widen's technical support in the past for questions with integration and learning more about what their solution offers and the support team has always very helpful, knowledgeable, and quick to respond.

Pros: I like the ability and flexibility Widen offers to integrate the digital media content with our applications and websites. It also offers nice tools and functionality to add, maintain, organize, and secure content.

digital tech

3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I use widen to organize and share out image files globally. The software works well but could be more intuitive.

API works great

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I've been using the Widen API to connect to the asset management system and pull various amounts of information for displaying in a 3rd party webpage. It's works great, the API documentation is good and Widen has given excellent support on it.

Pros: Most of my experience is around using the API interface and it seems to be very good.

Cons: There were some limitations to the 2.0 API that you could not do but that the 1.0 API could do. So that was kind of weird that the 1.0 would be better than 2.0 in some situations.

We love WIDEN

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We've been using WIDEN's DAM for about three years now to organize and distribute marketing deliverables to other internal departments like sales, development, etc. It makes it so easy to have a single, definitive location to find marketing-related assets. People don't have to wonder where to look to see if they have the latest version of an asset. And we don't have to worry about people accessing things they shouldn't. It also cuts down a lot on the requests we get day to day, because folks know where to go to find things themselves. And the support team at WIDEN is awesome and super friendly and helpful whenever we do have to reach out to them (which isn't that often because their product is great!).

Pros: It makes keeping things organized (which is a complicated job) super easy.

Cons: It works really, really well, but as with any asset management tool, there is ongoing maintenance and auditing that has to take place. That can get tedious at times, but we realize that it has to be done to keep things current, delete outdated/redundant assets, or just to check things that might have been uploaded with incorrect metadata, for instance.

Recommendations to other buyers: Have a plan going in to make sure you start out organized. It's much easier to do all that work up front than to try to get the cat back in the bag after launch.

highly recommend widen collective!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: i love using the widen collective! it is very easy to use and the customer service is always very timely and helpful. a huge priority for our business in using an online database is that it is extremely secure. we have very confidential information we need to store and we feel completely comfortable using the widen collective.

Pros: its ease and security

Widen Collective

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been WAITING for Widen to expand to this tool. We love widen to manage our assets, but we wanted a workflow tool that talked to the DAM system. Widen is in the early stages of the workflow system, but they have a robust roadmap and we can't wait to see more. Thanks for making it easy!

Exceptional Customer Service. Constantly updating and innovating.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: This was our first experience with a digital asset management platform. The expertise of the Widen team was invaluable throughout the entire process. Their support and professionalism continues today (some 1+ years later). The system offers a great user experience which ensures adoption of the system throughout our organization. It has changed the way we manage our digital assets - for the better.

Pros: Superior product, ongoing road map for enhancements and platform improvements, cost-effective, great training and customer support

Great data asset management

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I think Widen has an excellent product and service to go along with it and I'm really excited for their roadmap.

Best overall digital asset library

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great support, great features, and a great overall experience whenever dealing with any of your assets.

Widen use for my job title

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: About 80% of my job has to deal with widen and sharing and downloading multiple assets at a time. It is easy for me to do so and since there aren't that many steps I can do my job very quickly and efficiently.

Great DAM solution!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: One of the best things about Widen is their customer support. Every team member I've interacted with has been incredibly knowledgable and genuinely wants to help me. For example, I had a vision for our Dashboard page, and I wasn't sure how to achieve it myself because it involved a fair amount of coding. One of the customer support staff worked (very patiently) with me to literally build my vision. I even hand drew a picture and emailed it to him so he could see what I wanted. Thank you Tyson Purcell!

So whether it's through the vast information on the Support Page, the direct chat, or emailing or talking with very responsive Widen staff, I have found a solution to just about all of the problems I have encountered. It's not just admin who love Widen, our users have told us how easy it is to use to search and share assets.

Pros: I love that it is cloud-based and you can access it from any computer, phone or tablet. It's super easy to create collections and share media with internal and external clients.

Cons: Some of the features need updating in my opinion. I have asked several times for certain changes that I'm sure I'm not the only one to encounter.

Educational and multimedia production review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great people to work with. Always customer first no matter size of company. Personable and professional. Product WORKS GREAT and they are always improving on it according to customer feedback.

Widen is what our department needed

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm part of a small, internal corporate video team. We have presenters around the world who often need access to some of our video assets on short notice. They used to have to contact us, and we would have to drop what we were doing to send a file to them. Now they can just log on to Widen and easily find what they need.

Quick note about what kind of company this is: A few weeks after we first joined Widen, we asked our representative if a certain feature existed (sorry, I don¿t remember exactly what it was¿it was something that would make things easier for some of our users). He said no, it doesn¿t, but he would suggest it to the development team. Just a few days later he called us back to let us know that he had talked to the development team and they were going to incorporate that feature into the next release, which was just a few weeks away from launching. Great news! So here is a company of people who listen to their customers and genuinely want us to have a good experience.

The interface is easy to use, I like the upload wizard, I like uploading new versions of items--the asset's url stays the same. The only 'con' I can think of is that there was a bit of a learning curve at first to figure out how to, for example, send one or more assets to someone to download (not just view). For the most part, it's intuitive to use but plan to spend at least a few minutes familiarizing yourself with it when you first use it.

We looked at other DAM products out there as well (don't remember their names). If anyone else out there is looking for a good DAM system, this is what worked for us. I could see it working for a large corporation or even a business like ours of ~130 people (plus over 100 presenters and international associates). The best value, best features, best customer service, a perfect fit. Thanks.

Helps grow your business!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Widen steadily and increasingly for more than 3 years and my company has a massive inventory with them. We can customize all our features and find our items quickly. The uptime is excellent, the social media sharing and private sharing capabilities for all your assets is top notch. They even have an iPhone app so you can find your files on the go. Would recommend Widen any day of the week.

Digital Asset Management Made Easy

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you're looking for a solution that works, and works well, Widen is definitely where you need to look. Our organization has dealt with other DAM software before, but this is the first one we've been genuinely excited to work on.

My organization is using Widen not only to manage our digital assets, but to also use it as a production tool for all of our news releases. We leverage Widen's ability to dynamically resize images to embed them into our releases, as well as allowing us to see what images users are using. We're also seeing benefits from extensive metadata abilities in Widen to make images easier to find and locate.

In addition, the people that you work with are some of the best in the industry. The professionalism, kindness, and approach-ability is second-to-none.

Easy to use, lots of customization

5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I've been using Widen DAM for one of our agency's clients for about 8 months. The agency actually uses this system for several different clients, but I only focus on one.

It is a great tool and a colossal help to not only out team but our client and their teams around the world. From photography, videos, and logos to ads, corporate presentations and entire brand campaigns, Widen keeps things organized and centralized for easy accessibility. I've been starting to use their mobile app more and more. Not only is it great for time when you're out of the office, but I can't count the number of times during in-office meetings its searchability functions have come through to quickly provide help/reference.

The negative only issue I've run into so far is learning to correctly utilize all of the different user permission/setting combinations. It's highly customizable, but requires a bit of a learning curve to get the hierarchies figured out.

Overall, I'm a huge fan of the program--compared to several different DAMs I've used in the past, Widen is one I hope to continue to use for many projects and years to come!

Finally! A system that is low-maintenance and works.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been on Widen for about two years so far and it has been great! Back before we were with Widen, we could make due with what we had...barely. Our team sat down with all the stake holders who would be using it on a regular basis and mapped out our needs, wants, etc., and then started doing some research. We went through three or four DAM system and had representatives from these companies explain what their systems could do, but they always seemed lacking, especially with the price tag they were quoting.

Some of them we did like, but there would have to be equipment that was brought in to hold the assets and such, which would be ok, but then we would have to maintain the equipment. And then if there is an equipment issue we would likely have to wait for a representative to come fix it and hope it works. Just too much hassle for something we basically wanted to put assets on and keep them there for distribution.

Then enter Widen. From the first demonstration of what their system can do, and the abilities we would have with setting permissions and distributing all the image, audio, and video assets, we were giving each other high-fives. Literally, we had the phone on mute and were high-fiving each other over and over again! The on-phone rep from Widen had no idea.

We LOVED that we could upload assets onto Widen's cloud and our trainers all over the world could easily search, preview, and download any files we allowed them to. And there is zero maintenance on our end, other than uploading the assets, setting permissions, and making sure the proper metadata is typed in. And any time we have had an issue, Widen has been great about making sure a representative is there to help walk us through it.

So, now we're into Widen about two years and I almost forget it's there sometimes. Whenever there was a video request, we had to manually get a video out to a trainer or someone, which takes time that we don't seem to have. Now, they can just log onto Widen, search for an asset, and download it.

Seriously, get a Widen representative on the phone see what they can do for you.

Great product!

5/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Very efficient and effective for off-site collaborating products.

Hot DAM what a solution

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Widen Media Collective DAM software has been a Godsend to our company. Before implementing out Wide DAM, we did not have a standardized process, policy, or system to develop, maintain and share our digital assets and this caused a use of tribal knowledge for users to find key assets; increased workload to users to search for assets; seeing and understanding revision history, and understanding where each asset is used.

We now have a one-stop shop for all of our digital assets that users trust for sharing, uploading and re-utilizing.

Great Customer Service, Great Product

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service can not be beat. Service after the sale of the product is huge to me. And I can't think of one negative thing to say about Widen's support team. I started my job shortly before we were going live with our DAM from Widen. Since I am in a key role for setting up and providing content, I had to learn how to use and manage the DAM quickly. Needless to say, that caused several calls, emails and live chats with customer support. I was always answered in a timely fashion and with helpful, step-by-step instructions.

The one thing I dislike about the DAM is the terminology for administrative tasks. It is definitely not a huge issue, just increases the learning curve to an already robust system to learn. This can make setting permissions more confusing than it needs to be.

Daily Use

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a designer that uses the Widen Media Collective on a daily basis I can't say enough positive things. The site is incredibly user-friendly and easy to use. Customer service is also top notch.

review

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: pro. Great filtering options.
cons. Categories browsing is comberome.

WIDEN

4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great for our company's use.

Internal archiving etc. I am able to give access or restrict with ease. The only area I would like to see improvement on in with renaming files. For instance I have one item that has 5 angles photographed. If the name is changed later in production I have to then go and take the time to rename each angle separately. When I have 100 similar items with name changes...it really takes a long time.

Other than that it is an asset in our company and my daily job.

Incredible Group of People Who REALLY Know How To Put Service First

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been a Widen customer for nearly 3 years now. From the first day of conception to today, when we have 5 divisions using our DAM and 5,000 assets loaded into the system, Widen has held our hand the whole way. We had never used a DAM before, so they really needed to help us map out our criteria and roles before we uploaded our first photo. Once we were up and rolling they are incredibly responsive when I have a question or just need to bounce ideas off of them. Best-In-Class Customer Service. Thanks for truly being our business partner!

Widen services help our workflow and efficiency while offering top notch customer service.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall we've been very happy with our Widen experience. There was definitely a learning curve for us to understand the initial process, how to get started, protocols to implement and workflow. Widen also had a similar curve to understand the complexity of our business and how this will function within our company. We continue to define and revise our system and Widen's customer service has been extremely helpful, responsive and knowledgeable during this process. The Widen Media Collective has been an integral part of our day-to-day operations and a great improvement over previous vendors and processes we've used. We thank the Widen group for all their hard work and efforts and highly recommend their services to other organizations with similar needs.

Fantastic DAM solution

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Widen is a fantastic DAM solution.

Pros:
Setup and site configuration is very easy. The assigned project managers and configuration team are extremely helpful and great to work with

Search and ability to find video assets is fantastic

Training resources -- the library of videos describing administration and other aspects

WOW!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Widen could not be better. The features, capability and customer service are outstanding.

Easy-to-Use and Quick

5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Widen is the most user-friendly digital asset management application that I have had to deal with. As a designer this is a bonus as the screen loads are quick so very little downtime on retrieving files and downloading options are available based on need.

Excellent Customer Service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: They are great to work with. Fantastic websites and content management, great color correction services, and great customer service!

Widen Media Collective Covers All the Bases

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Widen's digital asset management (DAM) system, the Widen Media Collective, goes the extra mile in all areas of the industry - an SAAS platform with automatic, timely, and user-centered product enhancements and releases, stellar customer service via a variety of contact points (online chat, email, phone), and a simple, slick and intuitive UI. I have used a number of DAM systems and Widen is by far the best that I have seen, especially in terms of infrastructure, reliability, and ease of use. Other than a very short wish list of (admittedly specialized) features, I can think of no down side to adopting Widen as your DAM of choice.

Widen makes it easy.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our favorite feature of Widen is the interface. It's easy to use for a variety of users - internal employees, designers, vendors, and international partners.

Open up the DAM with Widen.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The company I work for was looking for something to better help manage all of our assets and make them more accessible for the employees. Widen was the solution that we found and they were extremely helpful in the transition.

Once we had our assets sent to them and uploaded, we did the admin training with our Widen team member. They made sure to clearly go over everything I was going to need to know and in depth enough to where I had a good grasp on everything. They were knowledgeable in answering any questions I had while explaining it in terms that I was able to understand. After the training was over I was very confident that I would be able to answer any questions that were brought to me.

Using Widen has helped the overall workflow and aided in employees getting assets for themselves that previously they had to go through various channels to get. It also is nice that it works as another backup of all of our assets and makes them available to users as long as they have an internet connection. It is easy to use and navigation becomes second nature after getting used to it.

I can't think of any cons that I have. They are constantly listening to feedback to help their product evolve.

Excellent Experience

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Widen Collective provides an easy-to-use repository for all of our digital assets such as images, videos, brochures, etc. Easily select the appropriate file format and size based on your needs. Highly recommend Widen.

Pros:
Easy to use
Organization - search by SKU, product title, etc. based on your metadata
Converts files to standard file formats and sizes - do not need technical background to use
Customizable - create collections and share with non-Widen users
Dedicated customer service
Maximizes internal efficiency - central location for rich content that can be accessed by all departments, from in-office to remote locations

Cons:
None

Working with Widen

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been working with Widen now for almost a year. Not only is the Widen Collective an invaluable tool for our business but it is easy to manage and navigate. We (VFImagewear) use the collective on a daily, hourly basis and I would recommend this service to any company looking to manage their digital assets.

A great asset for businesses

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Widen has been a great asset to our company. Everyone across the board has been pleased, and the system is utilized daily by many people throughout our company. Previous to WIDEN we stored assets internally. We had to have a full time position just to manage it. Now, anyone can access images (from our creative department to outside sales reps.)

We also use WIDEN for pre-media services. We have done quite a bit of photography with them, and we have developed a great process. It is a simple and painless and has become very efficient.

My only suggestion would be to develop an easier way to manage metadata.

I highly recommend WIDEN.

Great Resource for Digital Asset Management

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Widen is a great resource for managing your digital assets.
Widen constantly looks for ways to improve the user interface and has a wonderful and helpful staff who are more than happy to assist.

Widen Digital Asset Management Is Great

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Widen has been such a pleasure to work with. We currently use the Digital Asset Management. This is such a great tool, allowing us to keep all our files organized and much easier to access. The transition from our old system was very smooth. Honestly overall this has been a great experience making our process less complicated and a smoother process. Also allow us to send images out to other people is a breeze. Customer service is always willing to help resolve any issues there may be and are always friendly. They continue to collect feedback and improve their site to always make it the best.

Excellent DAM Tool, Even Better Company

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Intergraph implemented our WIDEN DAM system in June 2013. From the time we purchased the system to our go-live date, the implementation process was six months, largely due to the vast amount of data we had to organize and import into the DAM. The WIDEN team made this process as easy as possible for us - providing tips and guidance every step of the way. Their team of project managers and support personnel are the best in the business, and make you feel like your company is the only one that matters.

Our DAM launch has been a great success. Any issues we've had since launch have been minor, and have been addressed immediately by the WIDEN support team. We first selected WIDEN based on their tool set and capabilities, but I can't say enough about their support. They go the extra mile for all their customers.

Widen's DAM is a great tool

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great tool, especially for high volume. Widen is constantly updating to improve workflow process. Customer service is excellent.

Wonderful!

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Easy to understand
Convenient
Incredibly useful for our company

Cons:
Slow download time (could be our connection)
Takes a while to transfer a psd into a jpg, tiff, etc.

Overall:
We love Widen and the overall image of the company. We might even fantasize about how wonderful it would be to work for a cool company like yours. :)

Widen Collective DAM

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been really impressed with the functionality, ease of use and customer service of the Widen DAM Media Collective. The feedback from our internal staff as well as our customers has been really positive. As a Global Admin I really appreciate the in depth meta data searching as well as the the DAM's analytics. I would highly recommend this product.

Widen DAM Tool

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Widen's DAM tool is the perfect way to provide the latest marketing assets (and more) to our staff and distribution. It's easy to use and easy to access anytime, anywhere. We are able to highlight new material, update older material, and know what is being used. Widen's customer service has been outstanding through the set-up process and after we've been up and running.

Cons: Currently none.

Overall: Best DAM tool ever!

Everything I needed

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finding the right DAM platform was an important step for my organization, and we spent months researching different vendors. Many seemed great, but again and again many fell short or just weren't a good fit for our needs. In the end, Widen was on the one solution that met all of our needs perfectly. They were with us throughout the entire starting-up process, and we've been satisfied ever since.

I would definitely recommend Widen.

Pros:
* All support interactions have been prompt and positive
* Scalable storage
* Offers a variety of additional functionality as needed

Cons:
* None that I've experienced so far

Widen is fantastic!

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using Widen for a few years now and have to say that it's functionality and usefulness has grown significantly since I started.

We use Widen to store hundreds, if not thousands, of images. The ability to order any size image in any file format at a moment's notice is amazingly helpful. Especially since we often have to accommodate several different kinds of requests on a weekly basis. Widen also helps us distribute high resolution images across the country to our entire sales force without having to worry about the file limitations set on our email servers. This makes the launch of new products a bit easier because they don't have to wait for us to ship materials.

I've participated in a few conference calls with Widen employees and have sent several emails back and forth. After a lenghty discussion of creating an indicator for CMYK images vs. RGB images, they were very attentive to our needs and came up with several ideas for us. I've always been very impressed with their professionalism and their willingness to take feedback. I had some trouble with the admin interface last year and they were very helpful, even though I'm sure I was not very easy to deal with at that particular moment.

I will say that I've had some confusing situations with Overall, I'm very happy to be using Widen on a weekly basis. I look forward to their continued improvements and working with Widen for years to come! Thank you, Widen Collective!

Wonderful people to work with!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We switched from another company to Widen to handle our digital assets as well as some color correction. The DAM site is by far the best we have ever had!! I use it on a daily basis. And the pre-media or color correction that we use is also top-notch. Widen seems to inherently know what I need. It was one of the best moves we made, to switch to Widen.

Great product, great service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very fast and reliable asset library. Easy to search and find assets with meta data and keywords. Upload process could probably be streamlined a little more, but still useful.

Widen is Awesome

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really love Widen. I am relatively new to it but its been so great to be able to access media from my workplace from throughout the years. The best thing is the amount of customizableness(?) that every asset has. My only wish is that sometimes the interface would require less navigation but that the smallest worry ever for me. I really love widen.

A small company that offers huge benefits for the customer

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This DAM interface is the most innovative creation I have ever come across. I come from the old days of writing CDs and writing every project on the CD with a .05 sharpie marker. That took forever. When I started my job and was told that they use WIDEN, I was like what on earth is this all about!? But I love this interface, the ease of sending files to customers, vendors. The file conversions are awesome as well, cutting back on time using photoshop to save each format. Sending large emails is a problem too, but WIDEN allows you to send any size file to anyone on the receiving end. I recommend WIDEN to anyone who stores their archive on a server or other tangible mediums.

Cons: I really cant think of any.

Overall: I absolutely recommend WIDEN to anyone who stores their archive on a server or other tangible mediums. Total time saver.

Widen Collective

5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy to administer.
New UI makes searching for and finding the correct asset much easier.
Ability do download assets in a wide variety of formats.

Cons: The transition to the new UI was confusing for some users.

Overall: The Widen Collective is great to use for cataloging, searching, and making available a large collection of assets. The new UI released a few months ago is a vast improvement and the site is much snappier and easier to use, from both administrative and user perspectives.

Widen Media Collective Review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: User friendly

Cons: Occasionally system slows down

Overall: Very good digital database

Widen Collective for Media Files

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Our creative services department has been using this software for a long time to host art files and data for sharing across the organization and with business partners. The data is hosted off-site and is available readily anywhere there is an internet connection. The user interface is intuitive and a user can be up and running with very little training. Analytics provided are very useful for the administrators.

Cons: Cannot think of any right now

Overall: Good for our needs and collaboration with various departments in our organization. Also, they are constantly improving the product and its usability.

Great Digital Asset Management Tool!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use
Great sorting/searching capabilities
The ability to send collections of photos to others is awesome!

Cons: Sometimes there is a slow lag time when loading pages.

Overall: Overall this is an amazing tool to use for digital asset management. We would be lost without it in our business. Widen has the best customer service so you will not be dissappointed!

Widen Saves Us Hundreds of Hours a Year

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use
Keeps our digitals assets all in one place
Manages the brand so people always use the most current assets
Saves us hours a week in providing digital assets for other people
Has reporting capabilities to see who is using the tool and many other stats

Cons: People uploading images often don't tag them correctly
If assets aren't tagged right, it's hard for people to find them

Overall: I highly recommend Widen DAM for digital asset management. In time-savings alone, Widen has an ROI well above its cost. And customer support is phenomenal, should you need it.

very pleased

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: works well for digital asset management

Cons: not all my customers use it

Overall: would recommend!

Powerful Asset Management

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use
Quick and knowledgeable customer support
Versatility

Cons: Website can be a little slow at times

Overall: This is an excellent asset management system. I would recommend it to anyone looking to organize a large number of assets and make them available to users in various locations.

Corithian Review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Good and easy to use

Cons: I have been getting an error when trying to launch, but the rest on teammates are not. The only option I have to contact anyone is to send and email. It would be helpful if a phone number was provided as well since I have no way of knowing the timeframe that I will be contacted in.

Overall: Good and easy to use

LMattina

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very easy to find select photos, download and upload. Download time is much less than originally thought.

Cons: You have to put in extensive metadata - because of our large library - or else photos are difficult to find

Overall: It takes the load off of our server and is safe and secure. Dowloading and uploading is fast and easy to use for all levels.

Widen Collective Review

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: I have been very pleased with using Widen for our DAM tool. Their support team is phenomenal! Anytime I have a question or issue, they respond immediately and are very helpful to get to the bottom of any issue I might be having, or explain a feature I may not be knowledgeable in. Their entire team is always looking for ways to improve the tool based on user feedback and suggestions. It's great to have a company so open to what the users are saying.

I have also found that the tool itself has been great in meeting our DAM needs. By building out a thorough and intuitive organization structure through categories, asset groups and metadata, we have been able to greatly increase the use of our tool and have received numerous compliments on the improvements. That along with Widen's new interface launched in 2012, the collective is now a much more user friendly and intuitive tool for both users and administrators alike.

Cons: My only complaint at this time is that the "Send File" feature has been discontinued with the launch of the new interface. I believe our company may have been one of the few groups that used the tool fairly often, and were sad to see the feature go. We hope to be able to find a solution either with Widen or with an outside service in order to send large files directly to another user without having to have the asset 'live' in the DAM tool.

Overall: I would definitely recommend Widen to those familiar with DAM as well as those who are just starting out. The Widen team is also a great group to work with from start to finish and are there for you every step of the way, even for a company like ours that have been using Widen's services for over 7 years now.

Widen review

3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Pros: images organized

Cons: none at this time

Overall: positive recommendation

Review by Jen Spencer (PIMCO)

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: - Different levels of users
- Sort by metadata

Cons: - adding metadata

Overall: I like the system overall and think it meets our needs.

Masako.Walsh@pimco.com

3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Pros: Widen is a great company - support our digital assets across the department.

Cons: Experience is not quite like Getty or Corbis. Sometimes it takes long time to wait for download ready files. It'd be great if there is a function to tell a user how long it takes to prep the selected files. Also, it'd be nice if there was a search keyword tips shown to all users. Our immediate dept knows what to put in but non-graphic design/marketing processionals don't necessarily know them. I do support Widen but I feel it's underutilized in our department.

Overall: Having Widen for our photo and video assets have allowed our global offices to search for these assets without having to wait for headquarters' business hours and freed us on spending time on searching for the right assets.

user of Widen

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Data is controlled and organized

Cons: slow days or completed locked out at times.

Overall: Lock out maybe because of high usage at the time.

Very good platform

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer Support is very good.
Platform capabities are extensive and just what we needed for our business, to share large finles internally and externally.

Cons: Takes some gettng used to, to navigate through the platform. Biggest complaint is that there are too many different types of asset groups, categories, etc. and it's not clear why.

Overall: I'd recommend this for a way to easily share big files.

Great tool!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: It works for me. Upload wizard makes it easier to upload files which is definitely helpful since I'm an admin.

Cons: I inherited the toolkit and so I've been working with someone else's organization system. It's not ideal, but it's doable, short of organizing the entire system.

It would be nice to be able to log on as a certain user and see what they see.

Overall: I would recommend this to my collegues. The support team is especially helpful, especially since I'm an administrator and help my hundreds of toolkit users.

A Valuable Tool

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - time-saving
- cost-effective
- great customer service
- quality reporting

Cons: - interface could be improved for more intuitive ease of use

Overall: Since its inception, our Widen DAM has evolved from a simple repository for photos to a more complex system that quickly and easily supports multiple channels in our organization. And because it's a self-serve solution for our users (sales, clients, vendor partners, etc.), it's become a time-saving, cost-effective means of ensuring brand consistency across all consumer touch points.

Widen Review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: the greatest pros are the ability to customize the software to our needs, the the straight forward design and it range of options.

Cons: Some of the customization in not intuitive and requires help from the Customer Service.

Overall: I would eagerly recommend the software to any one who has a busy and active creative department.

Graphic Designer

3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Pros: I have a very good experienced with Widen.

Cons: None entered.

Overall: This is a very good software to have for the company.

Digital Asset Management

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This product was super easy to implement, easy for user's to learn how to use with minimal training, and meets our security needs in the cloud. There are also frequent software releases and great email communication.

Cons: I don't have any cons on this product.

Overall: Highly recommend. Lots of large companies use this product for managing digital assets and the cloud security passes their requirements.

Widen Collective - Life Fitness Media Assets

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: -Easy navigation.
-Seem to be faster.
-Great for large file storage
-Easy Admin functions

Cons: - Location of "Check-out" cart is not intuitive.It is hidden in lower right corner on a fly-out button.
- not able to have a CC function when sending email link to multiple users. Only BCC is the default.

Overall: I like the new interface and how our assets are added to cart by one click. I think that making what is in your cart (the cart area) stand out more. Newer users do not clearly understand where their cart is located or what items they have in there, since the image is small and blends in with rest of screen. Thank you.

Review of Widen Media Collective

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: -Ease of access
-Sorting/Searching capabilities
-Ability to send collections of photos to other agencies

Cons: Uploads can be cumbersome. We had to develop a naming convention to make images easier to find (complex file name vs. metadata)

Overall: An excellent product for its intended purpose.

Digital Asset Management

4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: The DAM is an excellent way to consolidate our digital assets into one place. It allows our employees to share data across multiple departments while eliminating uncertainty in where and how data is stored.

Cons: There is a learning curve while using the DAM. The DAM can only work effectively if users understand rules behind tagging data and how to operate the system. As with any type of process, continued training and quality control are necessary to ensure the effectiveness of the DAM.

Overall: If an organization has a need to store large amounts of digital assets and must share those assets across multiple departments, utilizing a DAM could bring tremendous value. While training and quality assurance are necessary to effectively implement a digital asset management system, the time and energy saved by storing assets in a comprehensive way in a central location can provide value to an organization.

Widen DAM Review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Widen's DAM has helped us improve in the following areas: Superior Organization; Improved Search Functionality; Universal Access; Reporting Capabilities; Security

Cons: I'd like to see the DAM have a more robust Media Builder. The ability to combine PDFs within the DAM would be helpful as well.

Overall: Widen's DAM delivers on all my basic requirements and touches on some of my more customized needs. As they incorporate more media builder options and provide the opportunity to manage more filetypes, my opinion of the system will only become more positive. As it stands, however, I would still recommend his tool for any organization needing to manage a large quantity of assets.

Widen DAM Review

3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Pros: Most features of the DAM are easy to use and the interfact has become much more inuitive. The newest version of Widen streamlined the upload process, saving significant time and reducing the probability of mistakes when completing the metadata.

Cons: There are many things that I feel the DAM should be able to do, such as combine mutliple PDF files into one document, that it is unable to do.

We have also found that the DAM will seemingly arbitrarily change how some documents are previewed. For example, most of our PDF files are previewed as a PDF, however a number of PDFs can only be previewed as a JPEG. This glitches greatly reduce the efficiency that the DAM is supposed to provide and negatively impacts our workflow.

Overall: While the DAM definitely has it glitches and things that need to be tweaked still, overall it has greatly increased the efficiency of our department.

A Valuable Product

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to learn and easy to use.
A great combination of OOTB design and customization that it can meet many companies' needs without being overwhelming OOTB.
The new UI upgrade also came with a boost in performance that is felt in every step of using this product.
The analytics tool is also much improved and now offers greater insight into my users' activity within the system.

Cons: There are certainly a limited number of cons with the system. Perhaps the largest is really rather minor, and that is some of the taxonomy can be confusing. For example, deleting an asset from your cart is actually deleting the asset, not just removing it from the cart. While their taxonomy makes more sense, it conflicts with major sites like amazon.com and therefore offers some confusion.

Overall: Overall, Widen's digital asset management system is great! It is the perfect combination of OOTB design and customization opportunity such that any company can implement this product to fit their needs while not feeling overwhelmed. In general the product is really easy to use. My interns pick this product up with about 15 minutes of training. Now much of the usability of the system depends upon each company's ability to implement effective taxonomy on their site.

In addition, Widen is a great company to work with. They are always looking for the next best feature to implement. And their support is immediate and effective. I love working with Widen as much as I love working with Widen's product. Two thumbs up!

Widen as a benefit

4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Pros: Widen has made our department's lives so much easier. After the initial start-up of organizing our assets, we now have a central location to search for our thousands of assets, which saves us time.

Cons: It takes a lot to get the DAM up and running properly. It will take a real commitment from your team to ensure the assets are properly managed.

Overall: Highly recommend Widen to all teams.

widen review

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: love the video DAM part with the meta data

Cons: users have to have an account to download

Overall: It's a good way to store our digital media files

KI Widen Experience

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Widen works great for KI in terms of housing the thousands of photos and other multi-media assets we have. The Widen database makes it easy for us to search for and find photos within seconds.

Cons: The Widen system does not work well on Internet Explorer, which is the main/preferred browser at KI. Photos load very slowly under searches that have a lot of results, and it takes much more time to download photos that way.

Overall: Overall, Widen is an excellent repository system for our multi-media assets, and I honestly couldn't imagine how we would work without it.

Product Review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: -User friendly
-Knowledgable and quickly responsive customer support

Cons: I can't think of any cons at the moment.

Overall: Would highly recommend the product to businesses looking for an efficient digital asset management system.

My Widen

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The system is very easy to use and learn. Also the upgrades and changes provide new helpful features for finding assests. The customer support is very helpful and they have quick a response time.

Cons: There isn't an option to group photos with the same name. This would allow a user to view more photos in less time.

Overall: Widen is very useful if you have alot of files that need to be accessable to many users.

Use Widen Daily!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to Use and Cost Effective. Provides almost instant access to all of our digital assets to our internal and external customers around the globe!

Cons: Download time takes a bit longer than anticipated when ordering assets.

Overall: We use Widen Daily at Electrolux. Overall, it is a great tool for both our internal team and our external vendors!

Widen Collective Review

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Reliable, quick, secure. Great support.

Cons: Difficult to add new features -- bureaucratic.

Overall: I would rank this product 10 out of 10. I can't see what new offerings in the pipeline!

PIMCO 11-20-12

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Robust capability.
Quick, friendly and knowledgeable support team.
Love the new analytics features.

Cons: Wish result image thumbnails were a little larger, or would scale with screen resizing.

Overall: Keep developing the analytics features.

Outstanding customer support

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Widen continues to provide stellar customer support. Whenever I have a question or an issue arises, contacting Widen is a breeze. The online support chat connects me instantly with the Widen support staff, and always help me with the issue at hand. If the analyst cant solve it, their developers quickly get back to me with a solution.

Cons: Haven't encountered any yet.

Overall: Highly recommend.

You can Win with Widen!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Widen's DAM is so easy to use, can be color branded to your organization, and allows for easy access of digital files. Videos load with no problems, and it is so easy to order assets from the system and share them with your colleagues.

Widen has walked us along at our own pace the entire way to getting it all set up!

Cons: Widen seems only limited by how ready your organization is to get fully involved with the setup and use of the DAM. So while I have not had any technical issues with the system, you will only get out of the DAM what you put in.

Overall: Widen Enterprises really has a grasp on both Digital Asset Management, as well as how to provide great customer service. We have been walked through everything with great care, and had our client representative hold many demos for us to learn how to use the system. Whenever we request new functionality, we always get great response along with fast turnaround times. I would recommend the Widen DAM as a great solution to any companies' digital asset needs. Thank you Widen!

Photo review

4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Pros: organized, metadata recognition,

Cons: user interface lacking design.
When click on file i would like to see thumbnail.
would like to see cover flow-like viewing.

Overall: I would recommend but would like to the design to be bit more slick and refined.

Pros and overall review from InSinkErator

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: 1) Ease of use when searching for specific file types. 2) Star feature, to put most used assets at the beginning of your search. 3) Faster load time.

Cons: No cons come to mind at the moment. The system has become a lot more user-friendly. The only con I can think of at this time is on our company side, in how we assign keywords that allow all our customers search. We deal with various languages and have to determine words that make it easy for all countries to search.

Overall: The Digital Asset Management System is an extremely useful way to keep all of our assets (images, spec sheets, packaging, etc) in one central location for easy access for our company and all of our customers and vendors to retrieve files.

AWF Widen Review

5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easily searchable; excellent cloud-based system that is accessible from any location; meets needs of sharing in remote office locations

Cons: Not easy to export larger quantities of photos at one time

Overall: Definitely recommend for anyone with large media inventory

A great resouce

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Widen software is a great resource for providing marketing support for wholesale customers and international customers.

Cons: The interface could look a little more up to date.

Overall: Overall very recommended.

Improving efficiency

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Improves the ability to get images out to vendors and internal staff on a much quicker and easier basis.
Eliminates outdated methods of sharing large files
Provides a cleaner digital library

Cons: Inability to connect to SAP (for now)
Privacy features are a little confusing to understand and implement, making it harder to bring people into the system

Overall: It absolutely improves the efficiency of sharing large digital files, and the customer services is great - they are always willing to help and get back to you very quickly.

Satisfied

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the recent update on the system; the simple click of the photo/file will automatically put the file in your cart- very convenient.

The site seems much faster now.

Cons: I wish there was a way to organize the photos in folders.

Overall: Overall, you are doing an excellent job!

Easy to use and convenient!

4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Pros: Like the different file types available to send to internal/external clients.

Cons: Wish the interface was a bit faster.

Overall: Would recommend for any organization that needs image asset management.

Great Support!

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great people to help whenever I've had questions. They are prompt and extremely knowledgeable.

Cons: Could use a bit more robust analytics.

Overall: Overall, Widen DAM is a great tool that will help any company get more organized and productive.

Widen Collective

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Widen Digital Asset Management is great to use. Very easy and helpful.

Cons: I wish there was a quicker way to rename Conflicted Uploaded Talent.

Overall: Widen is very helpful.

media source review

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: clean look, easy to read fonts, pages load relatively quickly, responsive customer service.

Cons: Drop downs and page refreshes are little sticky. Would love if the common buttons functioned when pressing return (enter), rather than having to physically click on them, such as a SAVE button. Any little things which speed up and automate processing are appreciated!

Overall: Customer service is excellent!

A Great Asset

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: A great way to share images and video with employees and clients to market a product. The assets are organized and categorized in one convenient location and easy to access. Very happy with the service provided and how quickly I am able to provide images to clients to complete a project.

Cons: **********

Overall: Would recommend to any company looking for a organized system that allows for immediate access to there most valuable assets.

Widen for Large Image Storage

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: We use Widen as a storage warehouse for all of our large files so that anyone in our company can access these images, as well as our distributors internationally. It's made file sharing easy, fast, and convenient- everything is stored in one place. It allows us to keep memory space on our personal computers by not having to store these massive files on our individual PCs.

Cons: I work quite a bit with metadata for the uploaded images and I wish there was a way to clone metadata more easily so that I didn't have to re-title each image. Also, being able to mass release images would be nice rather than having to do them one by one.

Overall: It's a great product, and has worked very well for what we need it for. I wasn't directly involved with the implementation process but I know it proceeded quickly and without problem. Overall, it's a very good tool.

Graphic Designer Brady Corp

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: I do like the enhanced search capabilities, where you can narrow down faster to find what you want

Cons: I do wish you didn't delete the send file capability. We do use that a lot and now find myself missing it on a weekly basis to be able to send files to vendors and people overseas.

Overall: I do like it overall and I would recommend it to others

Limited functionality and basic features

2/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Pros: Customer Support is friendly and quick to respond. This is especially true when the issue can be solved relatively quickly. Marketing team uses social media tools to create a community of Widen users.

Cons: More complicated issues are not able to be solved by Widen Support. Instead, I was advised to submit ideas for upgrade for consideration. It has been over 6 months and I still have not had a response.

The software is limited in functionality compared to other available DAMs. The interface is not intuitive to basic users without significant training.

Collections and collaboration tools are weak to non-existent.

Metadata and 'filters' applied to assets once in Widen do not write back into the asset when downloaded.

Very little is able to be branded or customized without large additional costs.

Overall: Limited and basic functionality does not suit needs of large enterprises.

Using the DAM site- digital asset managment

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: The people who work for Widen are very knowledgable about their software and listen to your needs. The software has a number of features to automate usage. I have experienced very little bugs in the software. The over all value of the product is good.

Cons: The software almost has too much available for a smaller company with a small amount of products and product rollover.

Overall: I would recommend this product to someone who has a dedicated person to put time into managing this system. There is a bit more work due to having key words and metadata.

Good previews, able to handle many users

3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ability to show previews of all assets, no matter the format. Ability to convert assets to other formats. Cost is based on space not users, which is helpful in a many-user environment

Cons: Slow upload and download speeds for users in Asia

Overall: It's a good solution that can be successful as long as there is a person at the company who actively manages and promotes Widen throughout the company.

Companies who will have active users in Asia may have difficulty with upload/download speeds.

Love our DAM site

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ability to divide assets between brands
Support/Help desk very quick in responding to the needs of their customers
Other Widen personnel very friendly and professional

Cons: I can't really think of anything that would be a con in my experiences with Widen.

Overall: For anyone looking to get their images, pdfs, videos, ect organized and available to whomever may need access a Widen Collective site would be the perfect answer.

Widen Review

5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: 1. Can host/stream video - great because widen will generate the embed code right out of the WYSIWYG, making it easy for non-technical users to grab the code. In addition you are keeping the video files (finished and native) in one location and safe, verses living on someones hard drive.

2. Great DAM tool and very easy to use and tech support is accessible when you have questions of a more technical nature.

Cons: 1. I would like to see the file sending feature back. It was removed in the latest UI update and was a useful feature.

2. Occasional bugs when any code or UI update is deployed for the tool, but customer service/support is usually quick to resolve the problem.

Overall: I would recommend this tool, it's very flexible and covers all the aspects/features of a good DAM tool. I give widen a 5 out of 5 stars. They also do a nice job with implementing improvements as well as customization if you find you need it.

widen admin

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: its really good to use saas for our product widen giving really good service

Cons: sometimes updates not happening as per the scheduled date

Overall: saas service given by widen is really excellent.

Robust system

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The Widen DAM system is a robust tool that will help our company collaborate and share assets across all regions of our business.

Cons: Setting up the tool is a bit of a process, and time consuming, but it is worth the investment in the end.

Overall: I would recommend Widen as a DAM tool, but it is good to have a champion or team dedicated to launching the tool.

Widen Collective is Awesome!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - easy to use
- great customer service
- proactive company
- easy management
I manage all the uploads and data on our site and it is so easy to upload, edit and manage all facets of the site. I have minimal questions on how to use the site because it is so intuitive. I also love that Widen is so responsive to customer ideas/suggestions. I have never worked with a company that is so responsive to issues/suggestions or in need of asssitance. THANK YOU!

Cons: I have not come across any major cons.

Overall: I highly recommend this company and their solutions to anyone working with managing internal data resources.

Widen works well for us

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: -Easy lookup feature
-I appreciate the ability to limit and open up accessability at differently levels with our several hundred users
-Excellent Customer and Tech Service...willing to take your reccomendations to make it a better product

Cons: -Need a better system to find specific words or phrases within a document. Have to use Adobe search feature to do this

Overall: -Overall I would reccomend Widen to companies with a need to store and access data and assets with ease.

Makes our digital assets more valuable

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: easy to implement
allows sharing of digital assets with a wider audience
saves time
provides a professional and reliable backup system for important digital assets

Cons: some days the server seems a bit slow

Overall: I would definitely recommend the Widen product. The best way to describe the effect joining the Widen collective had on our organization; it brought our photo archives out of the basement! Our digital assets are more valuable today because they are now easily accessible to the whole campus community.

Great!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Drag and drop file upload is really wonderful.
The options for distribution and sharing of media is great also

Cons: Has a bit of a learning curve at first.
There are more features than I could ever possible use for my type of workflow

Overall: It's great. I have no real complaints.

Great service!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Helps organize our massive archive, easy way to distribute images, lets us keep track of which items have already been photographed.

Cons: Upload process can be a little confusing, download links expire, not practical for storage of .CR2 files.

Overall: This is a great service for distributing images quickly and easily, as well as organizing them in a way that makes it easy to find specific images without searching through tons of files. It has certainly made our job as photographers a lot easier!

Great Solution for Sharing Withing and Without

5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Supports endless file formats, one of the only ways we can distribute information to international dealers (like China)

Cons: Sometimes classifying/ tagging items can be cumbersome.

Overall: The new configurations to Widen's management system have created a truly convenient, easy, and simple way to manage files both between departments and with out international network of dealers here at Confluence Watersports.

I find Widen to be very successful

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: -Navigation is very easy.
-Customer Service response is very prompt

Cons: It could be overwhelming as Widen has a lot of features but with time, you learn where to go to find what.

Overall: Widen is a very useful tool for our business, it makes information transfer really fast and organised and i will highly recommend it

Widen Review

4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Pros: easy to organize assets based on our needs

Cons: some new users have trouble knowing how to get started

Overall: seems to be a good tool for housing company image assets. we dont use the site for much else.

Experience as a new Widen user

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This is the second digital asset management program we have used. Its features are so much easier to use; managing collections and customer support has been wonderful.

Cons: I had problems at first because I was using Internet Explorer, but as soon as I switched to Google Chrome, the problem was fixed.

Overall: Having used another program previously, I would highly recommend Widen. It's a wonderful program. The customer support has been great, and they do a lot as a company to keep you up-to-date on the product.

Widen DAM system = time savings

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Saves time
- Frees up space on our servers
- Cost-effective
- User-friendly
- Control over company assets with usage restrictions
- Good customer service
- Central place for asset storage

Cons: - Takes time to initially upload assets to be stored

Overall: Widen Enterprises has made life so much easier for our company. We no longer need to FedEx large files to vendors and/or colleagues. Widen¿¿¿s DAM system provides a central site for storing and quickly and easily sharing assets. I believe that everyone within our company feels the benefits gained through our shared assets site. The service has been great and quite cost effective, as well.

Solid

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: A solid solution for the University's asset needs made by a team of industry experts.

Cons: None to speak.

Overall: For the solution they offer, Widen is an even competitor on price and features. Even better is that they don't sit around waiting for the next new thing to happen. They make it happen.

Widen Data Asset Management - A great tool

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use
Saves TONS of time
Adaptable to your needs
Great support

Cons: Initial asset load takes a lot of time (I don't know that there's any way to avoid that though)

Overall: We have only recently started to use the Widen Data Asset Management tool, but everything about our experience has been great! We started working with Widen through a sister company of ours and Widen has been very accomodating and has helped a ton to get our interface to where we need it. This tool is going to be legendary in our office. We will save countless hours of time that was previously wasted searching through thousands of files. Since our team is fairly new to the system I've had to contact support a few times. They have always been very helpful and even stayed late to help me figure something out with the system, I'm looking forward to discovering what else we can do with our new data asset management tool through Widen.

Widen Collective

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Software as a Service model
- Cost is based on utilization
- Unlimited users
- Ability to convert a wide range of file types
- Metadata is customizable and easily searchable
- Widen staff worked closely with us during the initial setup period to skin our Collective site to our specifications and even customize some of the lower-level dialogs, buttons, etc.
- Easy to administer
- Support is usually very helpful and quick to respond

Cons: - Report generation can be slow at times
- Change requests can take a while to implement, depending on their developers' schedules

Overall: Recommended for anyone in the market for an enterprise-class DAM with a SaaS model.

Widen Review

4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: Widen is a great place to store our digital assets. The customer service is great--we get questions answered very quickly!

Cons: The site is very slow.

Overall: I would recommend Widen. I would recommend setting up a category structure with assets placed in their correct categories so that users don't have to scroll through tons and tons of assets to find what they are looking for.

Store and Share Your Digital Assets

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The new UI (currently on BETA) looks like a big improvement, giving better web usability and speed up the browsing experience.

Cons: Faster download time will deliver a better user experience.

Overall: It is the effective way of centrally storing, sharing, retrieving and sending artwork with minimal effort.

SSO with your intranet and AD is also possible. Widen helped us in implementing this.

Widen Collective

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Excellent customer service provided a seamless and smooth implementation. Widen has been very responsive to feature enhancment suggestions and the implementaion of the new text phrase search option.

Using the Widen Collective has allowed us to organize and share our digital media to our ministry partners with ease without the use of FTP sites, constant management of requests and saves time transfering content to multiple partners.

Cons: Would like the user interface to be more dynamic and intuetive. Speed is sometimes slower than expected.

Overall: Excellent product with good up time. Easy to implement in your organization.

Widen Collective Success

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use, cost effective, time saver, web-based for portability.

Cons: Would like more custom options available in the user interface. Would like to have an iphone ap designed specifically for managing users, and metadata on the collective.

Overall: The Widen collective system probably saves me 800-1000 hours a year. That allows me to focus more on creative work, planning for new photography. For the most part the system is easy enough to use for the end user with a fairly low level of computer literacy. Every time the cost for the system comes up we simply create a graph showing the number of users, the number of assets downloaded, and then explain what the time savings is for our department. Once it becomes clear how much work is done, and done easier as a result of the ease our clients have in getting proper images the worth is absolutely clear.

Strategic marketing asset

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Extremely easy to use with little to no training needed

Handles all types of digital assets and conversion types

Admin and reporting are first rate

Cons: Sometimes page loading can be slow, which is also due to internal network capacity

Overall: Excellent SaaS offering for handling all of our digital media

InSinkErator Image Library

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Spending less time helping customers search digtal assest;
Widen helpful with all questions;
Created for us a list of search terms;
Good value

Cons: All of our users do not use English as primary language;
Some of our search terms are less than ideal;
not top of mind for the users;
It's taken time to get full company buyin

Overall: Remain committed and continue to push the tool with all users and staff

Howard Miller DIG

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Access for our customers for all our digital assets

Cons: Not completely intuitive

Overall: I would recommend

Excellent Product. Extremely Satisfied. Highly Recommended.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Widen's solution provided the three components we wanted in a digital asset management systemscalability, flexibility and user-friendliness. Furthermore, their customer and implementation team was exceptional in providing the information and support we needed to fluidly understand and integrate the technology into our website.

Cons: I don't think there are any negatives with the collective solution.

Overall: Highly Recommended!

Marcia's Image Managament using Widen Collective

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the capability of adding categories of images to any of several Company profiles that I work with. The tools for image review are intuitive and allow me to maintain and update our image library very efficiently. I know there are additional features that I have not yet accessed, such as using templates, but I anticipate using these in the near future.

Cons: I don't understand all of the functions for assigning Roles for different groups.

Overall: I highly recommend the Widen application for managing a digital library.

Widen Digital Asset Tool

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Ability to store our movies, documents, and forms...as well as images.

Widen dynamically converts images to various sizes, based on the needs of the user.

Can mass upload images at once.

Search capabilities for assets.

Cons: Cumbersome to find things at times. Not overly user friendly for uploading assets.

Shopping cart is somewhat confusing, as people get the misperception that they must purchase and we do not charge for asset downloads.

Overall: Nice tool. Definitely assists with managing large quantities of digital assets that would otherwise require additional resources on the staff.

Upgrades Needed

3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Pros: One large database w/ access to all uploaded content

Cons: Extremely slow to navigate page to page, and even slower to download content

Overall: If there was a way to speed up the site, that would be very beneficial and usage would absolutely increase for uploading and pulling down content.

widen 5.5 review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Ease of use for our sales team
24 hour access for our team
spead of response

Cons: Access needed for our retailers
lack of k owledge for our endusers

Overall: As the system is used by our team it works great and has been very valuable. We as a company do not take advantage of it as we should

Helpful

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Searchability is far improved versus old network file-folder storage method

Large file transfer is easier and less of a burden on e-mail

Uploads and tagging are very useful

Cons: Stemming leads to assets being returned that I don't want

Downloads take longer than I'd like

Uploads and tagging are very tedious

Overall: I would recommend Widen's Media Collective to organizations with large media asset collections.

Graphcom Review

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Great features, no question

Cons: None immediately come to mind.

Overall: Certainly the most robust, cost-effective solution that we've found. We're pleased thus far.

Finally Our Photo Files Are Organized

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The Widen system is easy to implement and maintain.Widen streamlines the storage and retrieval of our photo files. With the Widen system more people are able to access our digital assets than ever before. Now our photography archive is being used to its full potential.

Cons: The system is occasionally slow. Some days I wish it would process the images a bit faster.

Overall: I would highly recommend Widen to companies or organizations that have large visual archives to manage. Widen makes storing and retrieving our files easier than ever. It is a great product for the investment!

Widen Rocks

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: This software has reduced my daily maintenance workload tremendously and has given me additional time in my work day to be proactive in my job function.

Cons: The initial set up can be tedious based on volume off assets, but certainly worth the undertaking.

Overall: I would highly recommend this software suite.

Kohler-Widen

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: We use the software so that editors can search and download thier own images, which frees up our time to work on other PR stuff

Cons: I really like the service and don't have any cons

Overall: I would recommend other companies on the services

November Widen Review

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: I think that the site is great for users that need various file sizes. It's easy for me to "order" images and send them directly, with just a link so that neither my mailbox or theirs is maxed out because of the size of the images.

Cons: Still frustrating when i want to use the back button on my browser, due to habit, and it errors out. I know that the site has its own back button, but out of habit I use the browser back button and my search is then errored out and i have to start over.

Overall: For the most part, it's meeting our needs and our customers/dealers needs as well.

Widen Amcor Collective

4/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support

Pros: Functionality is good - being able to email a 3rd party, having the ability to select the file type to download

Cons: The system is very slow since it was redeveloped to support the Amcor -rebranding project, I'm guessing it's almost unusable from some parts of Amcor with slow internet connections

Overall: I'd recommend it to other companies -but would want to see performance improvements first.

Review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: fast software

Cons: can't think of any cons at this time

Overall: The software works great.

Widen Review

4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: -Roles and Permissions abilities
-Category menu is clean and easy to understand
-Like how you can quick view the keywords and description of the thumbnails
-options for viewing the files

Cons: - pretty slow
- often times the page come up blank when I click an option so I am constantly refreshing, sometimes I even need to log out to get the site to work again
-In batch editing I want to be able to add a keyword to multiple pictures without losing what tags I already have
-When there is a conflict I want a quick option to delete the new file. There only seems to be a replace option to get rid of the old.

Overall: It took me awhile to get use to Widen/ figure out how to use it. I wouldn't exactly call it the most user friendly, but once you start to figure it out there are a lot of options. Sadly it took me loading a lot of images and many hours to finally understand all the possibilities. I really like the search ability and the different viewing options. I like how you can set up the option to approve what images people download and create different roles. That gives us much more control as a company over the branding and imagery that is released.

Widen Collective

3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Good customer support
Robust reporting features
Assets can be downloaded in a variety of file formats
Various types of file formats are supported
Permissions can be setup to protect assets
Users can access the site through a standard web browser
Media can be built in minutes without needing expensive software programs
Assets/media can be ordered and downloaded at any time of day or night
Software updates made throughout the year

Cons: Pages can be slow to load at times
Reporting tools can be confusing
Custom enhancements to the site can be expensive
Some education is needed for new users of the site
The site is not setup for printing on demand
Home page can be confusing if your site includes the DAM and the media builder

Overall: The Digital Asset System was put in place to provide easy access to assets owned by Trek Bicycle Corporation for those internally and externally. These assets can be ordered and downloaded at any time of day or night. It's an invaluable tool for our dealers, distributors, and international offices.
'
The Media Template is an online ad, and media builder. It allows Trek to control brand consistency, while it allows our users to build media in minutes using pre-approved images and text without the need of expensive software programs. We use this portion of the site to provide promotional items and in store signage to our large dealer base.

Overall, I think the Widen collective is a great product and I really enjoy working with Widen.

Customizable Software

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: I like the fact that the software continues to be customizable and is frequently updated to accommodate advanced technologies.

Cons: Sometimes, the cost, has prohibited purchase of a program.

Overall: Would have no problem in recommending. Great customer support.

Review from Carl Zeiss

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The support is fantastic from Widen, both on helping to use the site, as well as helping to release it to and market it to your employees.

The portfolios are a great tool for INDD files and will help streamline global marketing efforts

Powerful search tool

Cons: Quick search function does not have a auto-suggest feature

No automatic preview for Adobe files (INDD, AI, SWF, etc)

Overall: Excellent program and Extremely helpful company

Hekman Review of Widen Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use
Geared even for the most basic computer user
registration process quick
User Administration simple to understand.

Cons: Option of "order a CD" should not be available.

Overall: I think it is great like it is. I use it continuously during my day. It makes my job so much easier when working with images for presentations etc.

Taylor Comany review

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The people that work at Widen are GREAT! They walk me through things and find answers to any and all questions that I have. (Even when I ask the same ones over and over again!)

Cons: There are so many options that I confuse myself at times. Some of the titles are a bit confusing in the admin tools - but now that I have been using it for over a year - I am getting more familier with the in and out of the program.

Overall: I would recommend you to anyone! It is just what our company needs!

Organization with Ease!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: -Easy to keep assets organized, up to date and accessible
-Simple as shopping on the internet
-Immediate delivery for clients requesting images
-Email link to download assets eliminates shipping costs
-Accessible from anywhere you have internet, travel or office!
-Updates annually improve features

Cons: -Collective doesn't work with all versions of internet browsers (must be current release to work efficiently)

Overall: I highly recommend the Widen Collective and have been a user for over 6 years. The Collective improves asset organization while being accessible anywhere and to anyone you allow.

Datamax-O'Neil

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: easy to learn interface, good support, like how we can customize almost every feature for our purposes

Cons: none at this time

Overall: good product

Hollister-Widen Media Collective

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy-to-use search and download tools
Good, intuitive interface
Excellent Customer Service and Administrative Support
Simple to upload new assets and resolve asset conflicts
Strong administrative capabilities and options (custom categories, user options, etc)
Excellent site and user reporting capabilities

Cons: Prefer more graphical interface (mac-like, not pc)
Admins can easily get lost in some options - seems a little overwhelming at first

Overall: Overall an excellent system, the cons are more personal preferences than system faults. After viewing other DAM sites in the past couple of years, the limitations are more the user vs the system itself. We have had very few major issues that Customer Service or Admins could not resolve.

Besides, the 2 "Cons", my only thought is that maybe for beginning admins, more "default" options for common tasks may be good - almost too many options for some.

Widen for James Hardie Building Products

4/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support

Pros: Able to get specific and granular to support our wide range of needs. Customizable for different users. Gave training on how to use the system one-on-one, this was incredibly helpful.

Cons: The site is really slow. It takes an insane amount of time sometimes to load a page. I am unable to edit the description for a batch of images, without replacing the existing descriptions. It would save me a ton of time if I could simply add to the existing descriptions in a batch edit. The previews are incorrect sometimes, it seems that the site can't refresh or gets confused and sometimes shows a preview for a different image. You have to click all the way into the asset detail page to see the correct image preview.

Overall: Find a way to speed up the site and it's ability to refresh itself and show recently upload images faster.

Painless Implementation and User Friendly

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: From the time I spoke to the first salesperson until the implementation team got me up and running they kept us on track and on time. Their understanding of our needs enabled us to go into production in just a few month with minimal configuration post go live. The interface was simple and training our internal admins was short.Our external consumers were not trained at all and had no problem using the images. The Mass Transit Tool really faciliated getting images off our systems and out to our clients.

We were able to move responsibility for uploading and categoring images back to the source, creating great efficiencies. Finally, my IT dept was not burdened with additional tasks and responsibilities, and the cost has been affordable.

Cons: I would have to make something up. Working with Widen has been one of the best vendor experiences I have had to date.

Overall: If you are getting started in a DAM solution and SAAS is your preferred model, take the time to understand the Widen offering.

Widen tool is a valuable resource

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: - Great team to work with
- Competitive pricing to other similar tools
- Easy access to a variety of usability reports

Cons: Will not be compatible with IE6.

Overall: This is a great tool to allow your users the flexibility to create customized pieces but still maintain some amount of control regarding the overall creative look and feel.

PPD Review of WIDEN Collective

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Great repository, easy to use for end user ordering assets

Cons: Setting up categories, sub categories and assigning profiles can be an issue for an administrator. Have also had issues with creating temporary accounts and requiring them to require approval with effecting other user profiles.

Overall: This product has great end-user features. Could be a little more user friendly for administrators.

Widen review

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: User friendly

Cons: Customer service can be a bit over-technical at times.

Overall: Would recommend

Life Fitness Media Assets Collective

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Implementation of the site was simple.
Cost was very affordable.
Space used/space left is noted on the monthly statement giving me a nice tool to manage the number of assets we have on the collective.
Communication about maintenance issues and update is outstanding.
Feedback from new users has been that the sight is easy to navigate and download.

Cons: Perhaps the only blip that we have had from Widen is in the image retouching that they have provided us has not met our standards. However, with that said, they have made every effort to rectify the image outlining and it looks like we will be satisfied with the final outcome.

Overall: I highly recommend Widen as a source for data/asset storage for any company. The combination of ease-of-use, customer support and reasonable cost has made our choice in Widen a smart and effective.

SEA brand library review

4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: - customizable
- user friendly
- easy access by internal and external team members
- versitile
- enhancements available

Cons: - additional training materials would be nice to have

Overall: I would certainly recommend the Widen DAM system to other companies.

LZB Review

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use and navigate, lots of storage space for our images. Different ways to organize search results.

Cons: Only problem I have ever had is the time it takes to upload new images manually. Seems to take a long time, process is a little more complicated than I think it needs to be. A lot of steps to upload one image and add metadata.

Overall: I would recommend this program to other companies for their image database solution, I have seen other companies pages and they usually are not as good as the one we are using.

Thank you

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Mediacollective has greatly reduced the number of hours our design team has spent fulfilling image requests for coworkers in the US and abroad. It is a professional system for our users. The reports are very helpful from an administrator point of view. The customer service team answers our questions and forwards user questions in a short amount of time. Thank you!

Cons: > Currently, there isn's a way to view thumbnails of an order.
> Placing a cap on the number of assets someone can place in one order (no more than 20).
> Or deny part of an order without denying the entire order and and placing a new request for the approved assets.

Overall: Great tool for our organization!

Vendor Response

by Widen on December 03, 2010

Viewing thumbnails of an order (assets available for download) is presented. Limits can be placed Per Order with a conversion limit per order and Per User with a conversion limit per user that may be reset monthly, quarterly or yearly. Widen is able to show clients how this works within their Collective application. Thank you for the feedback as this contributes to future development initiatives in areas of ease-of-use and intuitiveness.

Great source for our images ... but sometimes slow.

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Uploads are a breeze and it's great to have a