Network for Good

Network For Good

4.5 / 5 34 reviews

Who Uses This Software?

Our Certified B Corporation software company provides online fundraising tools to US-based 501(c)(3) organizations or any organizations fiscally sponsored by a 501(c)(3).


Average Ratings

34 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Network for Good
  • www.networkforgood.org/
  • Founded 2001
  • United States

About This Software

For fifteen years Network for Good has led the way in making online donations easy, because we believe smaller nonprofit organizations have important missions and deserve great technology, too. Network for Good has helped raise over $1.4 billion in donations for over 125,000 nonprofits. Donor management, donation pages, peer-to-peer fundraising, and event ticketing are available individually or as an integrated platform to enable and grow individual giving and online fundraising.


Features Checklist

  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

Product Reviews

Network For Good is the Best

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use, value, customer service are all five-star.

Cons: There are none so far.

Overall: I was fed up with our previous donor management system. Its user interface was unintuitive. Writing reports was like a physics class. Zero value. I sat in on a demo for NFG and requested a private one. I was SOLD immediately with its beautiful simplicity. Bar none, NFG is the ONLY software system that has immediately helped us raise money. My customer service rep and fund raising expert are beyond helpful. If you're a non-profit looking for a better way to leverage your donor data, go to NFG. These people are the bomb.

Recommendations to other buyers: If you're a non-profit, check out NFG.

Vendor Response

by Network for Good on January 26, 2017

John, so glad to hear that our donor management system was a great fit for Sarasota Film Festival! And thank you for that positive feedback about your customers success rep, Juan, and your fundraising expert. Thanks for the review we really appreciate it!

OPERAnauts looks forward to working together with Network for Good in 2017

Jan 22, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Donor management, and Donor Path

Cons: The templates for everyday giving, events and peer to peer don't seem up as up to date as they might be.

Overall: The Donor Path experience has been very positive with our Fundraising Expert. We appreciate the easy-to-use donor management program and look forward to getting up to speed with it so that the amount of time put into it actually turns into an increase in donations.

Recommendations to other buyers: The templates for direct mail are cumbersome, to have to download each pdf and then print individually. But I know you are working on improving this.

Big help for a small organization

Jan 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use and bang for the buck

Cons: Not all in one dashboard

Overall: The service and support to get the systems up and running was fantastic. All the folks at NFG were helpful and creative. within 6 months we had several successful fundraising campaigns. The donor management system is a big help to track and communicate with all my donors.

Recommendations to other buyers: Get it and use it!

Customer Service A+

Dec 17, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Great customer service!

Cons: Somethings I think it should do, it doesn't, however, they are always willing to listen to suggestions and give me a workaround.

Overall: I am not the best tech person so things don't come "naturally" to me but they have been there every step of the way. Setting up our End of Year (and #GivingTuesday) email blasts and campaign page was fun! And having the task list generate itself to keep me on track is a huge help!

Recommendations to other buyers: After YEARS of Excel, this is wonderful!

Network for Good and NW Metro Atlanta Habitat for Humanity

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy reporting, monthly checks from donors, the low percentage rate taken out of donations, everything!

Cons: Nothing!

Overall: Our office has been using Network for Good for 5+ years, and we have loved it! The simplicity, easy reporting and moment-by-moment synopsis of incoming donations has been wonderful. Network for Good recently came out with a donor management system, and we are excited to see the growth in the company!

Recommendations to other buyers: If you are a nonprofit organization, seriously consider using this product for your online donations!

Perfect for the small non-profit

Nov 30, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Dealing with their personnel, from the sales call to the millionth call for support, they are always professional, courteous, remarkably helpful and very knowledgeable.

Cons: I wish there was a little more flexibility in their peer to peer fundraising pages, making it easier for the person setting up their own fundraising page. The templates can be restrictive.

Overall: We started using Network for Good a little over a year ago for our online donations and some event management and so far have been very pleased with the outcome! So pleased in fact that we are considering investing in their newly developed donor management software. They are responsive and very easy to deal with. They have a wealth of information available to their subscribers via webinars and training materials. Their support team is really excellent.

In the end, Network for Good's database was the right choice for us

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The simplicity and ease of use.

Cons: No documentation (i.e. user manual).

Overall: Our little NGO was looking for a donor database + giving page/payment processing system that would be simpler than bigger industry options like eTapestry and Salesforce, and provide one integrated solution for these needs. Because Network for Good's donor database is new, the functionality is still not super robust, but it meets our needs and the team has been receptive and responsive to feedback and have already added features we've requested since we've been using it for the past several months. We are happy with what we've been able to do with the system to have better control of our donor data without overwhelming our staff with endless fields and options.

Recommendations to other buyers: We are really seeing the need to be able to filter at the household level, because most of our husband/wife donors give together...we link donations to one of the two and the other one will show up in filters as not having given even though they have.

Network For Good Donor Management

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Network For Good Donor Management was the perfect solution for our nonprofit company. It is extremely easy to use and get set up on. One of it's best features is it's ability to create filters for your donors. I can easily sort out donors based on donation amount, last donation date, what campaigns they contribute to, and so much more. This platform also makes it easy to follow up with donors. It can sync up to your email so you can easily track conversations with donors. We are very pleased with this platform!

LifeTalk Resource Center

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been very impressed with the customer service support! Whenever we have had a question or problem, they have been very helpful!

Outstanding Fundraising Software

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is the first time I have ever used fundraising software, and I have been tremendously pleased with my experience with Network For Good. The customer service is outstanding! They are always available to provide technical assistance as well as fundraising tips and advice. The Donor Management System is easy to use and the giving pages are great. Suggestions for improvement would include a better event registration option, as well as the improvements to the email blast system; but one of the best things about Network For Good is that they take suggestions seriously and are constantly upgrading the system based on user feedback. Very happy so far with this service!

Network For Good Exceeds Expectations

Sep 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use, very intuitive, helpful and knowledgeable support staff.

Cons: Templates are somewhat constraining.

Overall: Network For Good (N4G) has been an excellent addition to our fundraising team - that team being me, me and only me. The product is very easy to use, intuitive and the support staff is willing to help whenever I need assistance.
The N4G support staff is very attentive to individual needs. No sooner had I made a recommendation regarding a certain functionality and several days later it appeared as a permanent update.
N4G also provides a host of webinar training products and materials. As a new user, I don't think I have scratched the surface regarding functionality and/or reporting capabilities but so far any option I have needed is there. Our board has also been very satisfied with reports to date.
As far as recommendations for future products, I would love to see additional templates for newsletters, eblasts, and peer to peer campaigns or configure the current offerings for flexibility.

Recommendations to other buyers: I have enjoyed my experience with Network for Good to date. Very reasonably priced, yet robust enough to give fundraisers a wealth of information at their fingertips.

It's not just the database; it's the people behind it!

Aug 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's a donor relationship manager. It's not a sales tool that we'd have to customize for dealing with donors. It's intuitive. It's easy to learn. It makes sense for the way we interact with our donors and supporters.

Cons: I haven't found a con except that, as an early adopter, all of the features aren't yet optimized - but everything I need to do my work now is already live and working!

Overall: From the first phone call to NFG I knew I was dealing with a very special organization with some very special people. I mattered; my organization's needs mattered; what I had to say mattered. And that has continued from that first call through every single call with every single person at NFG.

We're a small organization and so this had to be something we could manage in house and that made sense for us. We don't have the budget (or the inclination) to pay for expensive customizations that we ended up needing with other products. The NFG database is made for organizations that deal with donors. You can absolutely tell that the people who built this product know their customers and their customers' needs.

If I had to pick one word to describe my experience with NFG, I'd pick "responsive." When I email or call, I get an instant response. When I want to talk out a process I'm not tolerated - I'm welcomed! When I have a need that isn't yet part of the database, I know I'm taken seriously and that whatever I've identified is now part of NFG's plans for the future.

I needed a real partner with software that would do what I wanted it to do - with donors, not "customers" - and I got both with Network for Good!

Recommendations to other buyers: Try it - buy it! You won't be sorry! The folks at NFG make every other experience you ever had with a donor database fade into oblivion!

Extremely satisfied with Network For Good!

Aug 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: NFG is very user-friendly (both on the donor and nonprofit ends). The few times that we had support issues or questions, they were answered immediately with total professionalism. Donation pages are extremely easy to set up, with clear instructions and tips along the way. The feedback from our donors has all been positive. The team at NFG is professional and efficient. We have enjoyed a very positive relationship.

Cons: Honestly, we can't think of anything negative. Any problem we have had has been remedied immediately and professionally.

Overall: Our small nonprofit has benefited greatly by using Network For Good. It is the perfect fit for our growing charity. We started using it simply for receiving online donations, and now we use it for event management and donor database management. It has been a great experience since we began using NFG three years ago. We have just started using the Donor Database Management tool, and it has made this year's donor outreach extremely easy. Because of this new tool, we have a handle on our donor information in ways that we have not been to before. We have no complaints whatsoever about Network For Good.

Recommendations to other buyers: We cannot recommend it enough for new or small nonprofits that are not sure where to start. As we have grown, we have been able to include more and more features. The value for the money paid is excellent, and the platform is easy to use. We often refer to it as another "staff member" because it has allowed us to more efficiently and effectively our fundraising time and energy.

Strong tool for smaller, community focused nonprofits

Aug 27, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: We shopped around for donor management (whatever the current label) software for some time. Key information is critical but we didn't want so much that we found ourselves entering data that we would not likely need. Ours will always be a community and surround program. I coach small nonprofits to build capacity. This N4G tool is a 'good tool for that toolbox.'

Cons: I'm struggling with the eNews templates. It may be a learning curve for me, but right now it's taking far more time to figure out what will work well than it should. The limitation of pixels for images makes selections especially challenging.

Overall: N4G has been superb to explain, coach, and be patient with someone who is technically challenged -- but the one with the time to do the admin stuff (incl donor management data entry) to do the work to cultivate donors and community interest as it should be nurtured. Customer service has continued be attentive, on target, and most helpful.

Recommendations to other buyers: If you're a smaller and/or just launching nonprofit, think carefully about the donor software that you need now, but one that has the capacity to grow as your organization does. Bells and whistles beyond what you truly need will likely frustrate you soon rather than later.

A Giant Leap for Our Organization

Aug 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Even though there are things that require getting used to (which would be the case with any new platform), migrating to Network for Good has been a relatively seamless, painless, and enjoyable process, and the company is regularly making improvements to platform functionality based on client feedback. Network for Good's donor and campaign management systems already have excellent functionalities, are both very easy to use, and the interfaces are simple, big, bright, and pleasing to the eye.

Cons: Since the platform is created as a "one size fits all" package for all of Network for Good's clients, our organization has less control over relationship and reporting mechanisms. This would be an issue with any Software as a Service solution, and isn't a criticism of Network for Good or its software. In fact, Network for Good has been enthusiastic and nimble in working with us to implement adjustments that address our legacy donor management issues that resulted from migrating data from our previous platform.

Overall: We migrated to Network for Good from a robust "industry standard" platform. Not only did we gain the cloud functionality and syncing between donor and campaign management, but we are also organically improving our data, simply through the lessons we are learning by using a state-of-the-art solution. We have had excellent customer support at every step of the way, from the initial sales calls to data preparation and migration to continuing support and beyond.

Recommendations to other buyers: Any large data migration is going to have its hiccups and headaches, so working closely with the Network for Good team will minimize potential problems. They are very helpful.