Creditech Solutions

CharityMaster

4 / 5 5 reviews

Who Uses This Software?

Smaller organizations that want software that has everything they need for a low one-time price.


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $675.00/one-time
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Creditech Solutions
  • www.charitymaster.com
  • Founded 2001
  • Canada

About This Software

Designed especially for small and medium organizations that solicit donations and run events, this easy-to-use software manages every aspect of your development needs. For less than $700, CharityMaster has many of the features offerred by software that costs thousands of dollars. This is an essential software tool for any non-profit organization looking to simplify donor, volunteer, member and event management. The optional QuickBooks module will make accounting a snap.


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Features Checklist

  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

Product Reviews

Bang for the Buck!

Mar 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Charity Master is a flexible, cost efficient solution for small to moderately sized not-for-profits. The modules allow you to get what you need. Support goes beyond the program itself, making it easy to install and maintain. My favorite little 'plus' is the automatic formatting of postal codes!

CharityMaster is a very efficient and cost-effective multi-purpose tool for any charitable groups

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: My charitable group has been using CharityMaster for about 3 years, mostly to manage our membership database and to handle donations. It has a very simple user interface, easy for anyone to learn to use - even a person with little computer knowledge! It has proven most effective at handling our membership database and donations including annual Canadian tax receipts. It also has a robust reporting system allowing reports to be extensively filtered and customized. It has many other features which we have made little use of so far (such as events and volunteers). It is extremely cost-effective with very reasonable yearly support costs. The developer is a pleasure to work with and is quick to resolve any issues as well as providing specialized solutions for our unique needs. Initial install and setup of the program was a breeze and the developer helped us to easily convert the data from our old program. The software does not require any specialized equipment on which to run and can be installed on most typical home computers. When we were searching for a new system we reviewed a number of other offerings and found CharityMaster to be be far ahead of its competitors in terms of cost and features. I would not hesitate to recommend this system to any charity or not-for-profit organization.

Parent Volunteer

Feb 23, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Functionality is much better now that the software is web based . Would be helpful to have a hosted solution so that multiple users can access the database

Charity Master Survey(NS)

Feb 23, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It meets our needs, able to add donors quickly to database.

Cons: Some error messages; problems resulting at critical time when software is most required.

Overall: Used CM since 2013; it meets our needs when it is working at full capacity. However, often have experienced errors which prevented me from doing my job. Our needs are simple and require only basic software to do the job. Alerted Customer support representative about our needs and he tries to comply with a fix, or do a rebuild in some cases. I am using it presently with ease.

Recommendations to other buyers: Maintain software and consult regularly with clients as to their changing needs

CharityMaster is ideal for a Charity to contact donors, volunteers, and interested parties.

Feb 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Customer service by the vendor.

Cons: Not much.

Overall: We have been using CharityMaster for about 3 years, It was fairly easy to install and convert our old poorly designed data.
It has good communications capabilities for mailings, e-mailings and followup tracking.
We track out donations and generate thank you letters.
We get many reports from CharityMaster enabling us to maintain and use our information effectively.
It has good volunteer information.
The vendor customer service to us is outstanding.

Recommendations to other buyers: Best value we could find. We have been very pleased with our decision.