Patron Technology

PatronManager CRM

by Patron Technology

5 / 5 1 review

Average Ratings

  • 5 / 5
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Deployment
    Web Based
  • Support
    Business Hours

Vendor Details

  • Patron Technology
  • Founded 2001
  • United States

About This Software

Patron Technology strives to revolutionize the arts industry by offering PatronManager CRM, a 100% cloud-based system for ticketing, subscriptions, membership, fundraising, and e-mail marketing, built on Salesforce especially for arts & non-profit organizations, at a price that every organization can afford.


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Product Reviews

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PatronManager - A Comprehensive Solution for Ticket Sales and Donor Management

5 / 5
4 / 5
Ease of Use
5 / 5
Customer Service

Comments: The Townsend Center for the Performing Arts is now in its second season with PatronManager. The system is built on the SalesForce Platform, which is the leading CRM and database platform used by most of the Fortune 500 companies.

PatronManager is a comprehensive solution that uses the totally cloud-based platform from
SalesForce. The ticketing product and the donor management product are built onto the platform and delivered to any type of device, desktop, laptop, tablet, phone, etc... There is no install process at all for your venue.

The system is extremely flexible and powerful. You can write your own reports, build countless events, store limitless amounts of data, add fields, add workflow, add reports, etc.

There are 3 versions of subscriptions, multiple ways to do discount codes, secured links, and private, timed portal access. The system does take a while to learn because it offers so much.
In our old system, we had not received any type of update for over three years. SalesForce updates the platform once per quarter with major releases, then security updates when needed. On top of that, PatronManager updates the product with 4 to 6 releases per year. The product is evolving and improving at incredible speed with nearly 10 updates total per year.

Once you get through the learning phase, the product will consolidate countless silos of data into one system and deliver it to you from every possible device. Plus, it is stored by a major corporation on highly secure systems.

All in all, the system delivers incredible features and the price is great.

, Director, Townsend Center at University of West Georgia