Orange Leap

Orange Leap On Demand

4 / 5 24 reviews

Who Uses This Software?

Any nonprofit engaged in fundraising to grow their mission. Nonprofits that need to improve their fundraising efforts with donors and through grants.


Average Ratings

24 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/month
  • Pricing Details
    Subscription Inclds: Use Support Cloud Hosting Help Resources Training
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Orange Leap
  • www.orangeleap.com
  • Founded 2001
  • United States

About This Software

Donor management, fundraising, constituent management software with multi-relationship and multi-channel marketing and fundraising for nonprofits of all sizes. Cloud-based, easily customized, and subscription pricing. Rapid gift entry, pledges, sponsorships, events, online giving, business rules to automate routine activities. You can't pick the best solution for your nonprofit if you don't have a choice - Orange Leap is a fresh new choice.


Features Checklist

  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

Product Reviews

Orange Leap On Demand

Jan 13, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Record keeping capability

Cons: Some of the reporting features are difficult to learn and use.

Overall: Longer than expected learning curve. Some of the reports are difficult to produce and are not easily readable after printing.

Orange Leap Review

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Orange Leap has been a tremendous help to us in not only being a CRM repository system but rather being a tool in helping us build relationships with donors and potential donors.

My Orange Leap Experience

Dec 07, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The portability! I can access it anywhere, even from my phone!

Cons: REPORTS - We are having hair pulling, screaming fits trying to get information.

Overall: On the whole, I like Orange Leap. I'm a bit frustrated right now with the reports aspect. We have had GREAT difficulty in trying to run reports. I don't know if the issue is in our IT Department, with the web browser we are trying to use... or just where the problem lies. It is frustrating, to say the least, but we will continue to work on the issue. The support we receive from everyone is fantastic!! Our rep has saved us on numerous occasions, especially with running reports.

Vendor Response

by Orange Leap on December 12, 2016

Brenda, Thank you for your review of Orange Leap. I am so sorry to hear you all are struggling with your reports. We usually get high marks for our reporting wizard, so we will work hard to help you get to the bottom of this problem. Thank you again for your partnership with Orange Leap! Randy McCabe

Orange Leap - Great to work and partner with

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Great functionality for the price

Overall: Orange Leap has been a MarketPlace partner of ours for several years. Definitely a great solution and great company to work with.

Excellent Overall Software

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's user friendliness, ease of administration, and the ability to get rapid support when necessary.

Cons: I wish it had a richer reporting package, one that could actually create nice user reports. For the most part we only use its data extraction capabilities and design our own reports offline.

Overall: Orange Leap on Demand (OLOD) has honestly been an excellent product for us, in almost all respects. No software is perfect, but the company strives to makes the user experience as rich and as usable as possible. They also have an excellent support team, and they make it easy to work on issues, much easier than other software companies I've dealt with. I'd fully recommend it to anyone considering a donor software management tool.

Very happy!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The cloud server is more reliable than our in-house server with easier access to our information.

Overall: We have a long history with this company as a former user of MPX who recently upgraded to the online system. The conversion was smooth and the new system exceeds our expectations.

Great Product! Great Value!

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: More robust offers additional information such as the ability to use the dashboard to quickly and easily obtain donor information (I.e. number of donors by state, daily dollars, the number of donations by project) and easier report writing capabilities.

Overall: The Orange Leap software is great! We recently switched to OL from another Orange Leap product and have found this new software to be more robust and easier to use than our old software. We have been able to become more efficient in our gift and donor management by using Orange Leap.

Recommendations to other buyers: I highly recommend the Orange Leap software and the team to anyone who is in need of donor management software.

KSI Satisfaction Review

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use for the majority of the program.

Cons: Reporting is a little more difficult to learn, especially if you don't know exactly what you want to gather. It has very specific parameters and the way it is set up can be a little confusing.

Overall: We have been very happy with our decision to move to Orange Leap. It is much easier to use than other systems we have used in the past. The only thing we would change would be to make the reporting feature a little easier to navigate.

Great support for a very customization and reliable service!

Dec 06, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ability to schedule and email custom reports

Cons: My only dings in the ratings were over the lack of ease in editing custom receipts. But I know they are working on that and have even seen a preview of the new implementation. Also, it takes a time to learn but that's mostly because of how much it can do.
Current inability to modify custom receipts easily. Also, lack of user interfaces supports for other languages.

Overall: Orange Leap On Demand is a vast, customizable and reliable platform. We especially love the Rapid Gift Entry feature, Import Wizard and also the ability to create and schedule emailed custom reports.

Support is fast and stellar when needed.

Recommendations to other buyers: Tips if you are just getting started: - Customize as little as you can get away with. Err on the side of trusting the out-of-the-box default fields and functionality. You may just like the way they do it better than your old way. - Support (in anything) improves when you've done due diligence and don't make any assumptions. Get cozy with the Audit reports. - Schedule reports and have them emailed to whoever needs them. This is such a powerful feature!

Orange Leap Review!

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Built for the web. Nimble. Can handle soft gifts and hard gifts. Donor profiles and tags (aka business rules).

Cons: No ability to load photos into profiles. Too many fields on profiles - would be really nice to turn off unused fields and hide them. Sometimes is a little slow.

Overall: Orange Leap has been a good experience for our non-profit. They've created numerous unique solutions to needs of ours during the implementation plan and have a good support staff. I would recommend them to most organizations in need of a DMS/CRM.

Recommendations to other buyers: When picking your software, think through why you want it and use specific examples, case studies and see if it meets those needs.

Excellent Customer Service

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: My favorite features are the search functions and the report scheduling options.

Cons: The report guru is not as user friendly as the rest of the software interface.

Overall: OLOD has provided us with an affordable option for a more customized CRM software. The complexity of the implementation was more than what we expected but the OLOD team guided us through every step. Several times, they had to create a solution to a specific request and they were able to accommodate all our software needs.

Recommendations to other buyers: It's better to have a list of the most frequently used information and how you use it. The implementation team will help you discover the best practice for utilize the information in the new system.

excellent

Dec 08, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: very good, let us get started