Who Uses This Software?

Giveffect supports 501(c)(3) American & CRA registered Canadian nonprofits and charities. Nonprofits and charities with revenues ranging from $200K to +$300M.


Average Ratings

21 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Giveffect
  • giveffect.com
  • Founded 2012
  • United States

About This Software

At Giveffect, we work with nonprofit organizations with a budget range from $200,000 - 300 Million in annual revenue. Our nonprofit software bundles four systems into one: Online & offline giving management system, Fundraising & friends asking friends system, Volunteer scheduling & management system, Full relationship management database. The benefit of the bundling isn't simply that our software is far more affordable. It's more so that we go a step further!


Features Checklist

  • Campaign Management
  • Donation Tracking
  • Donor Database
  • Event Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Mobile Donations
  • Online Donations
  • Pledge Management
  • Receipts / Statements
  • Recurring Donations
  • Volunteer Management

Product Reviews

Easy to use

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Before we found Giveffect, we had been using a combination of eTapestry, Volunteer Hub, and Constant Contact. What jumped out at us was the ability to consolidate the donation and volunteer piece in one program.

Our old systems were supposed to sync with each other but it was sloppy and didn¿t work that well in practice. W e were attracted to having one system to capture all that information.

We did the research and decided that Giveffect was going to make our lives a whole lot easier.

Giveffect has made our online donation flow simpler and more user-friendly, and its reporting feature is also much easier to use than eTapestry's. It has definitely saved us time because the information for our volunteers is already integrated with their donation history, which is a lot better than having to manually merge those records.

Vendor Response

by Giveffect on March 22, 2017

Thanks Christine!

Habitat for Humanity of the Roaring Fork Valley, Colorado

Mar 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: ¿Giveffect is a great fit with our Habitat affiliate because it manages both the donation side and the volunteer side of our organization in one system. Our old system did not manage Volunteers and Donations in one and the fact that we can do both with Giveffect was why we went with this system.

We have had a good experience¿e using Giveffect, the one feature that has really made my life easier has been the ability to do repeating shifts to schedule volunteers. Basically we have shifts available every day, and before Giveffect I had to go in and create shifts EVERY day. I am saving so much time !

Vendor Response

by Giveffect on March 14, 2017

Love it! Thanks so much Amy!

Beautiful!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the videos, they are easy to understand and follow.

Cons: Don't know yet, I need to play more around with it.

Overall: "My favorite part of Giveffect is the Webinars and Videos Tutorials and how easy they are to understand. They have really helped a lot to guide us in teaching new staff about the system."

Recommendations to other buyers: no

Vendor Response

by Giveffect on March 14, 2017

Happy to have you on board Sofia! You should join our facebook group for more resources and webinar videos!

Give Effect Experience

Mar 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Recently I have been asking the Tech Support team a lot of questions and they have been quick to respond in efforts to help me learn more about Giveffect and how to perform various functions I need. Several areas I have recommended or asked for improvements are currently on the dashboard for 2017. The system does more than I ever thought and they seem to want to make it continually better. Looking forward to the upgrades/changes taking place this year.

Giveffect.com Review

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Giveffect has consolidated our process for us and eliminated the need to use multiple platforms. The time savings for our staff has been huge! Also, the ongoing training opportunities, customer support and ever evolving aspects have been incredibly helpful and have allowed us to make our processes even more efficient. The software is also very intuitive and easy to use/understand. In addition, the team at Giveffect actually listens and evolves the software based on the growing needs of users and the clients we serve.

Cons: I have yet to have a negative thought about Giveffect.

Overall: "By switching to Giveffect we have eliminated having to use multiple platforms to function. Everything was separate for us before and we basically were spending a ton of time moving between software, platforms and systems that didn't communicate well together and/or did not allow us present the look and feel of our agency. With Giveffect we can easily accomplish all of our tasks from one platform AND on the front end of things it integrates seamlessly with our own website! From the get go, Giveffect's customer service has been top notch - they've had an answer for every question we've had and their team is readily available whether it is through their online "Chat with Us" feature, via phone or via email. They also do an amazing job of listening to feedback and the needs of their clients then turning around and implementing updates which allows them to offer all of us a continually evolving solution. I can't even begin to explain the amount of time we now have available each day to focus our energies on the important stuff - the kids in our program and our mission. Highly recommended!"

Recommendations to other buyers: I would encourage you to call those using the software for references and also TRY the demo! We did both of those things and haven't had one regret. Our biggest hangup initially was the migration to a new platform, but their team helped us handle this with ease. It seems to good to be true, but it is so worthwhile.

Vendor Response

by Giveffect on March 04, 2017

Thank you, Kris!

Great for Non-profits!

Mar 01, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy interface, simple to learn.

Cons: Some features are not available depending on your plan so keep that in mind.

Overall: We decided that we were going to look for software that cut down on cost by not having to utilize various different software pieces and roll that into one.

An example of this is that we found that our old Salesforce system was good with keeping information in, but was not good for communicating with our supporters so we used Mailchimp as well, but that also charges based on how many people you add to it. We also used Form Assembly ad WePay.

So we wanted to narrow it down to one system, which could encompass all of our needs.
I also needed a better way to record volunteer hours and data, we relly liked how Giveffect has the external logins. With Salesforce I had to go in and still manually input data into the database even though a volunteer had already registered with us.

With Giveffect you can automatically check in and check out our volunteers, again with Salesforce we had to enter that information in manually which was tough because I would not always be on site. It came down to accuracy for us, Giveffect had a much easier interface, a much cleaner experience.

Vendor Response

by Giveffect on March 02, 2017

Thank you so much Kiera!

So glad we changed to Giveffect, I wish we had done it sooner!

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very good, friendly customer service, fast response time, forward thinking system, easy for donors to use, complete system includes CRM, campaign pages, email contact system, website and so much more.

Cons: It is more expensive than other softwares we looked at, but probably worth the price.

Overall: I looked at a lot of different systems and spent a long time trying to decide and they mostly had too little functionality. Giveffect was more expensive than what we intended to spend, however we felt like we were getting more for our money to bring so many processes under one roof and I was absolutely sold how the back end of the system talks to the front end. Saves us a lot of work every day, and also provides a higher level of accountability.

As far as the campaign pages and website solution, they are so attractive. We used Razoo for individual fundraisers, which would be a manual upload and a higher rate for processing fees. We used Giftworks for our CRM and donation pages, very anti-intuitive system, difficult for donors to use and we got constant complaints from the donors.

So to be able to create these really attractive campaigns on top of using the website builder has been great. We are already getting a lot of positive feedback from our board, supporters, and key volunteers.

The functionality is so much better, being a cloud based system, GE is much more manageable because our old system was constantly freezing or shutting down. Also, the old system had really bad customer service, we could never get any questions answered and sometimes couldn¿t even get a response. Giveffect gets so much credit for having people there even on Friday night to help people with their chat support questions.

I really like the chat support, you just hop on the chat box, explain your problem and clearly everyone over there knows how to solve your issue pretty quickly and its been so much faster and so much more efficient for us. Highly recommend this system for any nonprofit, especially if you need a website too.

Recommendations to other buyers: Get the highest level, it includes a super simple and beautiful drag and drop website tool that we love, lower credit card fees and the ability to add alot more users.

Vendor Response

by Giveffect on March 04, 2017

Thank you, Kathleen!

Fantastic Company and Software!

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Giveffect has made a huge difference in the way that we fundraise. Setting up a campaign page is super simple, and has made purchasing tickets to our events so easy for our donors. The support from Giveffect is also awesome! Tech support always gets back to you quickly, and will work through a problem with you until you've figured it out. We love Giveffect!

Vendor Response

by Giveffect on March 04, 2017

Thank you, Amanda!

Giveffect review

Feb 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very easy to use.

Overall: Giveffect is very easy to use. We have used it to manage many of our fundraising campaigns and have found the Tech Support very helpful when we have needed them. I would recommend them.

Vendor Response

by Giveffect on March 02, 2017

Thanks so much Sandra!

So Helpful!

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the ease of the software. I didn't have any technical training of the software but between the natural ease of it, the online assistance and the video tutorials I feel very confident using this software.

Cons: I don't think what I like least is really the software's fault. Being a smaller affiliate we don't have the highest level or membership. So sometimes the things I wish I could do... I can't because of that.

Overall: Giveffect has helped me on numerous occasions. I don't even have to pick up the phone. Their online chat is super quick and easy. This is one of the only companies I know that utilize the live chat feature in such a productive and efficient manner. Thank you...usually Jennifer, for all your help. I am new to my company and you have made the transitions easier and it's great to know that you are there during the day.

Vendor Response

by Giveffect on March 02, 2017

Thanks so much Courtney!

We love Giveffect!

Feb 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Extremely user-friendly. Customer service is top notch!

Overall: We are new clients in the Giveffect world and from start to finish, have had an amazing experience. Our data migration was seamless, campaigns are easily set up and customer service is literally at your fingertips. We are thrilled with the new system and love the ease and look of our new pages.

Vendor Response

by Giveffect on March 02, 2017

Thanks so much Cherise!

Great All-in-one product!

Feb 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The integration of various platforms that work together. It's efficient and easy to use.

Cons: Nothing

Overall: The main reason we chose Giveffect is that it had all the different systems we were interested in all-in-one, we had looked at Raisers Edge, E-Tapestry and Bloomerang for the donor piece as well as Volunteer Hub and SignUp.com for the volunteer platform, but the fact that Giveffect was integrated and the systems could all speak to each other was the main selling point for us.

Vendor Response

by Giveffect on March 02, 2017

Thanks so much Carrie!

Excellent Comprehensive Software and Easy to Use!

Dec 24, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We just sent out our annual appeal in November. Every time I get an offline donation, when I log the cheque into the database, I could see our supporter's whole history. I could see if they volunteered or donated in the past. It¿s the main thing our Habitat really appreciates about Giveffect. I can thank them and say, ¿Thanks! You gave and you volunteered at our construction site or our reStore!¿ It¿s fantastic that I can do that so easily and make each message so personalized. We¿ve been using the "Letter Template" to print out "Thank You Letters" super easily. I just log the check and print out the letter and - ¿I¿m like, ok I¿m done!¿ Even when I hand off the donations that I¿ve inputted into the database to our finance department for our auditors to see: A) what donations I¿ve entered, B) what fund I assigned the donations to - it¿s so easy for them to put import data into Quickbooks. There¿s more transparency across multiple departments!

Best switch of software we've ever made!

Dec 21, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were using a combination of several different platforms, spreadsheets and e-marketing solutions to run our 5 major fundraisers, multiple RSVP events and accomplish donor tracking and moves management. While searching for a new solution, Sharon from the Giveffect team was extremely helpful and responsive to our loads of emails full of questions :)

The system is so user friendly and appealing with a very modern feel. It makes it very easy for friends of the agency to assist with fundraising by creating their own pages to solicit donations or through multiple sharing platforms (facebook, twitter, email, ect.) for agency sponsored events. The volunteer management module is ideal for scheduling multiple "jobs" and schedules and keeping track of skills, certifications and availability.

Our favorite part about Giveffect other than the "chat with us" customer service box (I use that regularly) is the ability to create relationships between contacts and easily "tag" people to segment them into groups for easy reporting. As our focus turns to a targeted campaign for individual contributions and moves management plans for specific donors, the notes and task scheduler/reminder is going to prove invaluable. We are very happy with Giveffect and the team is constantly making upgrades and improvements they they report on every two weeks so you never know what exciting things are on the horizon. I highly recommend them!

Perfect Umbrella for all charity needs

Nov 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For many months I had been looking for a complete software solution for our charity. Previously we were using multiple platforms and companies for our needs. It was complex and expensive. Giveffect was exactly what we were looking for. Their software takes care of our fundraising, donor management, event management, and volunteers all under a single umbrella. To boot their customer service is enthusiastic and helpful. My rep, Sharon, feels like a buddy who¿s got my back!

Giveffect Review

Nov 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you have been able to see the Giveffect demo then I am sure you are feeling the way we initially did - it sounds too good to be true!! We had our reservations about it not being as simple as the demo we saw, being too difficult to transfer our database (which they handle by the way!!) and so on, but at the end of the day what they were offering to us was an efficient, effective and an up-to-date platform so we took the leap.

By switching to Giveffect we have eliminated having to use multiple platforms to function. Everything was separate for us before and we basically were spending a ton of time moving between software, platforms and systems that didn't communicate well together and/or did not allow us present the look and feel of our agency. With Giveffect we can easily accomplish all of our tasks from one platform AND on the front end of things it integrates seamlessly with our own website!!

From the get go, Giveffect's customer service has been top notch - they've had an answer for every question we've had and their team is readily available whether it is through their online "Chat with Us" feature, via phone or via email. They also do an amazing job of listening to feedback and the needs of their clients then turning around and implementing updates which allows them to offer all of us a continually evolving solution.

I can't even begin to explain the amount of time we now have available each day to focus our energies on the important stuff - the kids in our program and our mission. Highly recommended!

Customer Feedback

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The way the Giveffect team approaches nonprofit software is extremely innovative. The Giveffect system is new and very different compared to what I¿ve seen before. Since changing to Giveffect (cloud based) from a software based system, we've noticed that Giveffect is very intuitive. We don¿t need a lot of training to figure out how to use the system. The other nice piece is that they provide step-by-step video tutorials right in the Giveffect dashboard. They also have online chat support, which is really nice. We've not even had to use the chat support much at all.

Giveffect really lives their mission, they roll out new features and updates about every two weeks. They are always innovating and improving the system. They truly offer easy to use fundraising tools that are all inclusive (CRM + P2P + email, donate, etc.) and offer great value for non-profits.

Easy to use, gets the job done

Nov 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Last year we used Kintera Sphere, 550 student volunteers raised $268,000. This year we used Giveffect, 420 volunteers raised $267,000. We fundraised about the same amount with 130 fewer students! We found that Giveffect's ease of access and use increased the funds we raised per student - up about $150 more compared to what they had raised with Kintera Sphere. I truly believe that if we had the same number of student volunteers fundraising this year, we would easily exceed $300,000. While Giveffect doesn¿t have every single feature that Kintera Sphere has, we quickly realized that we didn¿t need every option. A lot of the functions they had were very cumbersome. Simplicity is key.

Very simple to use. Great clean look. Easy access to reports and information. Very knowledgeable

Nov 22, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Overall we are very pleased with Giveffect. Support has been helpful and knowledgeable. The system is very easy to use and produces all the information we need with little work for the user.
It has been a bit of a challenge to set system up on our own however the online support is helpful.
The video tutorials are very helpful as well.
As we start to use the system long term we will have a better idea of ways to improve and enhance.

Cause & Giveffect

Nov 14, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the greatest things about Giveffect is that they are constantly improving their features and developing as a database. They also have a great support team. Since we transferred over to Giveffect, we have connected with a few main people that have been assisting us with our every question, concern, and need. If we have a request that the system does not currently support, they immediately put it on their to do list. Sure enough, these tasks are completed/added to the system quite efficiently. We've even seen our own suggestions added to the "Latest News" where they let everyone know what new features they come out with almost every week. It is pretty simple to navigate throughout and overall user friendly.

We love GiveEffect!

Nov 13, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: From learning about GiveEffect from a fellow fundraiser to the demo to the support we received in transferring over our systems and data, GiveEffect's staff has been amazing. As a small non-profit with limited capacity, GiveEffect has transformed how we reach our most important audience: our donors. With email integration, a comprehensive CRM and helpful videos for every service available, it has been so easy to transfer over to GiveEffect.

The level of support we receive from GiveEffect takes them to a different level: communication is personal, prompt, and always thoughtful. I never have to worry about a question going unanswered and I know the GiveEffect staff values me as a customer.