User Reviews

Enlite Dry Cleaner by ScanQ

2.5

1 customer review

USER REVIEWS - All reviews

"Waste of time and money - no support"
2.5
Version Info: N/A
Purchased Date: February 01, 2010

Owner, N/A
May 28, 2010
Robert Dole
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Ratings Breakdown

Ease of Use
5.0
Implementation
1.0
Fits Needs
1.0
Features
4.0
Customer Service
1.0

Pros

The software was easy to use and looked nice when it worked

Cons

They sold me an 8 year old computer to go with it - yes, Scanq sold me an 8 year old computer! They put a copy of Windows on it that MS tells me is unlicensed. They refused to do anything. I had my computer guy get me a good copy of it, and then ScanQ's software wanted to be reactivated - at a cost of $250! Even when I pointed out that this was all their fault, they insisted that they "don't make mistakes." I've sent a letter to the BSA and Microsoft about their practices. I just hope my CC will let me dispute back four months.

Overall

Stick to a real company that sells new hardware with their software and actually supports it.