User Reviews
SunShop by Turnkey Web Tools
USER REVIEWS - All reviews
Purchased Date: April 01, 2008
manager, Kima Security Inc
July 22, 2010
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Pros
I liked design of the cart.
Cons
Very poor tech support.
The telephone line is not answering.
1-800 line is not working and down
""Let's us call you feature" generates script error
On line support is very often not connected regardless that you are first in line
You have to have PHP experience in order to implement this cart.
Problem with credit card processing.
Overall
No, I would not recommend to buy it.
Purchased Date: March 01, 2010
web dev/graphics, Chanson Water USA, Inc
April 21, 2010
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Pros
Still trying to think of one.
Cons
Buggy Program
EXTREMELY Difficult to Implement
NOT TurnKey as advertised
NOT modifiable unless you are a programmer
TERRIBLE customer service
NO HELP AVAILABLE
NO PLUGINS AVAILABLE
False Advertising for many features (most are not supported)
Overall
I am writing this review to save save my brain from the countless hours of banging against my desk due to frustration with this company's software.
Lets start with SunShop, their shopping cart system. DON'T EVEN BOTHER. It's NOT "TurnKey" like they advertise and requires hours of setup and program source code modification... That's not including the countless hours you will spend trying to figure out how to modify the terribly coded system. You need to be an advanced PHP programmer to even get it embedded into an existing website.
And their customer support and live PHP helper system? They don't work. At all. The people on the other end of the line are clueless... you won't get any REAL help IF you can get past the countless re-freshes, errors, and freezing of the live helper during the middle of chats with them.
This is a summary of my findings. DON'T go with any software from this company. There are plenty of GOOD alternatives for everything they offer.
