User Reviews
e-MDs Chart by e-MDs
USER REVIEWS - All reviews
Purchased Date: August 01, 2009
Physician, LPC
June 05, 2010
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Pros
PM component Cut my billing time down 70% with AR improvement of 50% within a few months(over my prior EMR/PM system)
Very versatile product
Some English Natural language capability.
Fairly smooth click to click. Things might take many clicks but they pop up quickly and smoothly while charting
My notes look professional and thorough and take seconds for 99212 and <5 minutes for a 99203 (un-templated CC/HPI). ~15 seconds for a 99203 templated and uncomplicated condition
Easily enter diagnosis and treatment plan in a few seconds then go back later and add details to note. But diagnosis and charges are captured within 30 seconds easily, despite the multiple clicks needed as mentioned by other reviewers.
Everything is done within the note so as you write an Rx, give written recs and handouts, your note shows you gave it to them. You can even send different documents to different printers if needed, all as you sign your note
Cons
When everything can become structured data, setup can take time--many months, maybe even a year but there is enough premade data to keep the development process minimally painful.
No spell check in drop down menus to prevent foolish errors
Jack of all trades master of none, until you develop your system to your liking.
Crashes (but Minimal if you stop the use of Micorwave in the office while charting wireless-Not kidding)
My implementation went badly, review your insurance and fee structure completely before billing!!!
There is an odd quirk in the system intended to add versatility that can cause problems if you change your CPTs or add modifiers. This sometimes sets the fee to $0 if you click yes on the popup question do want to change the fee? Always say No!!!
It isn't free!!
Overall
This is my 2nd EMR/PM. Expect to invest time and $.
The previous reviewers are not wrong about this software, it does require many clicks to do anything, but it will function differently in different hands. I like having the option of modifying every piece of data in my note, through structured drop down menus. Others prefer to push every patient into a 1 click boilerplate MS word style template. Structured data will be required for HITECH. But eMDs does allow you to make 1 click templates with the structured data. Even then you can change any piece by clicking it right in the note.
PM component is very efficient compared to my prior (Acrendo's) software
I don't see how you could have better charting, If you dictated a note in the detail of this EMR note you would spend 2x as much time. But that won't happen out of the box. The first year will require many nights or weekends of template modifications to speed up your workflow.
Purchased Date: November 01, 2009
Physician, San Juan Hosp
March 03, 2010
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Pros
Will do a lot of things. It is indeed feature rich.
Cons
Its not very easy to do anything. First, its buggy. It crashes a lot. We had astounding implementation problems that were related to the software on our networks. It takes a million clicks to do anything. It destroyed patient care. It doubled my work load.
Overall
Wait or look elsewhere.
Purchased Date: October 01, 2008
CEO, GAMW
August 22, 2009
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Pros
Alot of fancy features and built in wording to make documentation quicker.
Cons
The systemis sold as a "For All-Be All" and its not. The system is great for medical practices. However, being a mental health company the system is very difficult to function by a nonmedical person. Too many clicks to get to where you want to go when it comes to customizing your own data. The representative was thoroughly trained in the system. However, when it came time for us to use it was too much and the company return policy is a trap. The company has a week-long training. We purchased the software but had to wait over a month to get in the training class. While in Austin, we verbally explained that it was not what we thought it was and too difficult for our staff. Then I requested a refund, which was denied because it was past the time frame. Keep in mind we did not even get in a training class til over a month later, which meant that we were out of thousands of dollars by this time.
Overall
Do not purchase this system if you are not in the medical field.
