Who Uses This Software?

Deputy serves the following industries; hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and any other industries that have a need to manage their staff.


Average Ratings

103 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Deputy
  • www.deputy.com
  • Founded 2009
  • United States

About This Software

Deputy is the ultimate workforce manager, offering you the best technology in a web based solution. Simplifying your scheduling, timesheets, tasking, employee communication and administrative tasks. With brilliant apps and one click payroll integration we make your life easier. Let Deputy give you visibility and control over your business and workforce management.


Features Checklist

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Group Scheduling
  • Shift Scheduling
  • Time Tracking
  • Vacation / Leave Tracking

Product Reviews

ROCK UP BIRMINGHAM

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: EXCELLENT ADVICE, SERVICE AND SYSTEM................................................................

Highly Recommend

Mar 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great time saver. Easy to use.
helpful & prompt support network

Deputy makes timesheets easier

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The mobile app makes tracking/billing/and scheduling easier for this small tech business. Employees and contractors alike can clock in no matter where they are and I can see usage reports on demand.

Extremely Happy to Have Found Deputy

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Tracking of timesheets, schedules, tasks and communication

Cons: There should be a manager option where I can see what my employees task each other. The tasks also aren't shown in order by date (at least the last time I looked it wasn't). I would also like to be able to edit a task if needed. Once it's made, I have to delete and re-type if changes are needed. I would also like to task something to more than one person in a day.

Overall: I've been using Deputy now for around 5 months now. I love what this software has done for my very small (3 employee) business. It allows us to communicate, schedule tasks, track time sheets and more. I love it. Makes running my business easier. I also love that it integrates with my Xero program as well. Thank you for a great, quality product with small businesses in mind.

Recommendations to other buyers: User friendly! But if ever there are issues, the customer service team is FAST to respond.

Super helpful!

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, keeping track of payroll, allowing employees to mark off days they can't work

Cons: The iPad version does not let me do everything that you can do online

Overall: As a new business owner, Deputy has helped keep my employees organized and made payroll a breeze. With such a steep learning curve when opening a business, it was nice to have Deputy to simplify having employees.

WE use this for 5 employee veterinary practice

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: EAse of use

Cons: not really any cons I can think of, unless a large staff might be more complex

Overall: WE use this software to track hours and vacations time requests sent emails to me so I can approve, does a good job at tracking employee hours which is what i need it for mainly, no complaints pretty straight forward, we use a kiosk for checking in/out

Recommendations to other buyers: not really it is simple for timeclock easy to use

Super easy scheduling

Feb 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very easy to use

Cons: Everyone needs to have a smart phone but that's OK for us because everyone does

Overall: Before I would write every scheduled by hand and this has made it so much easier to know how many hours each employee has to know their pay rate and the schedule accordingly !

Recommendations to other buyers: I would highly recommend this it is so easy and kind of fun to use

Great product and great value

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using Deputy for around 6 months now and we're really happy with it.

The customer service team are quick to respond, and we find the interface intuitive and easy to use. The pricing also makes it easy for any size organization to be able to use Deputy without spending an arm and a leg.

The only feature I would say is missing for us is for the whole team to be able to have a complete view of everyone on shift, so they can make shift swaps easier.

Completely Inflexible Platform with Poor Logic

Jan 15, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Ability to make individual time adjustments on the timesheet

Cons: Does not allow Admin level control, and upcoming schedules cannot be changed once they are published. If you select to have auto-clocking, it automatically does both clock-in and clock-out, they are not independent of each other. The customer service appears to be some sort of computer run AI platform. In my interactions with them they continually reverted to canned responses that had been previously provided in the conversation, even though the questions and engagement of the conversation was changing.

Overall: Completely Inflexible Platform with Poor Logic The platform is not very intuitive and completely lacks administrative control. As the COO of a small company, I set and approve the time schedule for every employee. Once a schedule is "published" it is locked and cannot be changed. While this may make sense if a Manager level individual controls time review, it completely misses the mark of common sense to make it so the Administrator and person who sets the schedule does not have the ability to make changes. You are also not able to delete one employee's schedule once published, the only option is "Delete ALL". Once again this makes no sense. If you ever have to make changes to an employees schedule, I suggest you find another platform to use.

Recommendations to other buyers: If you need any scheduling control or flexibility, find another platform.

Makes scheduling my staff so easy!

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Deputy has made scheduling my staff so easy. I can create the schedule online and then e-mail or text message out the final schedule. I really love that staff can pick up extra shifts themselves. I also love the messaging feature where staff can communicate with one another. When I send out a message I can ask for confirmation to ensure that everyone received the message. Very handy!

Great app for Small Businesses

Jan 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Deputy has changed employee management at a client's restaurant. With a wide range of features available, it makes the life of the manager so much easier.

With the ability for staff members to go onto their accounts and request leave has gotten rid of phone calls in the morning when their sick or want time off.

Another great feature is the ability to write posts to the team and let them know about certain events and changes.

Good software for scheduling and tracking employee time sheets.

Dec 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Features and functionality. Mobile time-tracking app is great.

Cons: The pricing model for small businesses. Can be a bit buggy at times (especially copy/pasting shifts). Mobile web experience is poor at best I find myself needing to use my laptop or desktop to schedule shifts.

Overall: Deputy is, in general, a decent system for scheduling and tracking employee time sheets. Personally, I think it's a little overpriced. I've also found the Newsfeed and Tasks feature useless. The scheduling software can be a bit buggy at times, especially on a mobile device, but is overall pretty good. I'm happy with Deputy, but sometimes find myself wondering if there is a better system out there with a better pricing model for small businesses.

Great scheduling tool

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, communication features, ability for employees to take responsibility for availability and knowing when they work

Cons: I would like to see a 3rd option when offering a shift where it can be offered to everyone, specific individuals, or to a group that is defined by their job or by area of work.

Overall: Deputy has greatly improved our employee scheduling efficiency. The added cost of using Deputy over what we did before is easily covered by the ease, speed, and accuracy Deputy provides which saves us a lot of time. The communication features and ability to block out unavailable times makes scheduling much easier. Our business had a unique issue with Deputy which was dealt with quickly and efficiently. I will definitely recommend Deputy to others. Keep up the good work.

Easy-to-use software

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I can use it on my cell phone an enter my working hours, where I am working (away or not), etc.

I can add comments . Alerts when something seems odd with times entered

Cons: If I forgot to enter my shift, I can add it at night but I made a few mistakes by selecting AM or PM.

Overall: Easy to track your working hours , list your tasts, share messages, etc. I have it on my Samsung Note 4, and it is working great!

Great product

Nov 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Excellent product and easy to use, great for any company looking to change from manual process to an automated online efficient product To do rosters and to manage people ie holidays days off

Super helpful platform

Nov 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was intimidated by using the scheduling feature and initially planned on just using the time tracking. Once deputy imported my spreadsheet schedule into the web, I was sold on the benefits of using the schedule in addition to the time tracking. For someone like myself who struggles with scheduling, deputy makes it so much easier, and it allows my employees to always have the same, current schedule so that we are all on the same page. It also saves me so much time when i need to approve time sheets. Being able to view actual hours v scheduled hours in the same pane makes approving hours a breeze. And exporting hours into my payroll program directly also saves time. Thanks deputy.

Much quicker making rosters

Nov 18, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I manage a team of 7 carers for our disabled son. Deputy has made my job of scheduling shifts much easier & quicker. It's also made it much easier for carers to swap, without needing me as the "middle man." I like how the software starts to predict which hours I'll put in, as often the shifts are similar each week. Syncing with outlook was tricky & I needed quite a bit of customer support doing that, but once I got that sorted it was great. I'm very pleased to have Deputy, wish I'd had it years ago!

Good app and easy to use

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Works great for my laptop

Cons: I wish on the iPhone and have as much functionality

Overall: Very easy to use on the laptop not as much functionality on the iPhone but still A great tool. Rescheduling quickly and notifying people schedules and other communications

Great program !

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I did a lot of research before deciding on deputy and I'm happy I did, the price was reasonable and the team learnt to use it quickly.

Very Easy to Use

Nov 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Cons: as above

Overall: Has been great, for rostering. Much easier then using Excel and then emailing it all. Customer service is excellent. Gave me heaps of help on set-up.

Recommendations to other buyers: makes things easier when staff read it though!

Schedule made easy

Nov 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Fast schedule making, all important staff info captured, great communication system built in, utilizing mobile apps as well

Cons: Not much, I love it

Overall: Love this software!!! Staff and management use this program and find it easy and helpful.
Great features like the news feed that young workers appreciate

Recommendations to other buyers: Nope

Great Experience

Nov 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use, ability to create templates so that i can copy shifts over to each week

Cons: would be great to assign tasks easy to each shift so people can sign off on required tasks

Overall: Super simple to use, and easy for the team to be able to view their rosters and sign in especially using the mobile app!

Deputy system review

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Few formatting issues with rosters that haven't been fixed yet.

Overall: Really easy to use, functional system. Allows for easy rostering and communication with staff. A few issues, but there is a recommendations section and constant chat support.

Sanity Saver

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Can see everyone's details at the same time - the timesheet function saves me time and makes payments accurate (not adding time in my head :-)

Cons: Need a reliable internet connection which where our business is located is not always the case

Overall: This program has saved my sanity. I can now do up rosters and everyone knows what they are doing as soon as I publish the timesheets. The onus is on my staff to update the system on when they are not available for work, rather than me rostering them on and then them saying they can't work.

Vendor Response

by Deputy on November 04, 2016

Eleanor, We LOVE hearing feedback like this! Thanks for sharing your positive experience, and we look forward to watching your business grow. Please don't hesitate to reach out if you ever have any questions! Enjoy your sanity & happy scheduling! Team Deputy

Excellent product that has made a real difference to our business

Nov 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Really happy with Deputy and the amount of time and money it has saved our organisation. Our writing and managing rotas for casual staff is much easier, we have saved a lot of hours inputting and checking payroll data and our staff are all happy to use it to swap/offer shifts amongst themselves and communicate through the message board.

The support team are very helpful and answer queries quickly and efficiently. We have only been using Deputy for 3 months so can't comment yet on how they handle customer feedback, but if future updates include features that I don't imagine I am the only business asking for, then I'll be even happier.

Best tool for employers

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've gone through a number of different programs for scheduling shifts and time management but I wasn't fully satisfied until I tried Deputy. It makes everything easier, mostly when you have to manage your staff from a different location. Plus the iPhone app works like a charm.

Vendor Response

by Deputy on November 01, 2016

Hi Gio! Thanks so much for your awesome review of Deputy! We love hearing that our mobility features are helping you run your business better today. Feel free to reach out if you ever have any questions, and happy scheduling! Team Deputy

Supervisor in fendi David johns sydney

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use and I can see time table in different ways. Fantastic system save a lot of time and effort

Vendor Response

by Deputy on October 28, 2016

Thanks for the awesome feedback Carrie! We love hearing success stories like yours, and please don't hesitate to reach out if you have any questions in the future.

Everything in the one place

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: If you open on another device it opens on the week you viewed last instead of the current week

Overall: Deputy gives us an effective communication tool along with scheduling to allow us and the team to work more efficiently

Deputy - We love the product

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is a very friendly and intuitive product. We don't need to train new users, just add them to the system and it takes them through the basics quickly and easily. We just don't get questions from new staff on how to use it, clear simple instructions on a very intuitive platform just makes it easy to start new staff.

Cons: Very little. Would like better holiday tracking reporting but really not much else.

Overall: We have been using Deputy for about 15 months now and it is a great product that just keeps getting better and better with regular updates and new features. Comprehensive functionality and beautifully packaged to make it easy and intuitive for all users which is key to ensure staff adopt it well. We have used others but in my opinion it is the perfect product for our business.

Recommendations to other buyers: We have used for over a year and really like the product. It just works, we simply don't get any issues with staff - everyone knows exactly what they are doing and staff really seem to like it.

Vendor Response

by Deputy on September 27, 2016

Hey Jon! Thanks so much for the awesome feedback, and we're so happy that you love Deputy as much as we do! In addition, it speaks volumes that your employees feel the same way. Please don't hesitate to reach out with any questions in the future, and we look forward to watching your business grow! Happy Scheduling, Team Deputy

What a time saver - Now I can run my business not my roster.

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is so easy and integrated into my system.

Cons: the andriod and apple app features are not the same so training new staff depends on their choice of platform.

Overall: Wow what a difference deputy makes. I decide the roster and who is working based on the availability that they input. I can see who is working where, how many hours and how much cost at a glance. Then if they can't work they arrange a correctly trained replacement. No more last minute panic ring arounds for me. I can even see how engaged my staff are by how long an open shift lasts. Lucky for me sometimes only a few seconds. Payroll integration is great. Approved timesheets are imported into MYOB and I can pay 20 staff in less than an hour end to end. Do yourself a favour and get yourself a Deputy. You won't be sorry.

Deputy makes my job 10 x more efficient!

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's simplicity and ease of use.

Cons: It doesn't have good android compatibility yet and it does not have flexible pay rate fields.

Overall: Deputy has streamlined our HR management and day to day operations. It has made scheduling shifts for our team more efficient. No more spreadsheets!! Plus the team do not forget their shifts anymore!!

Great Scheduling/Timekeeping product!

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Deputy handles multiple Locations and job codes.
Utilizes email, texting, and app based communication (essential for the millenial workforce)
Exceptional product support and response time

Cons: The premium version handles 90% of our wishlist for ideal function at $3.00/user, but has limited access permissions/roles, and VERY limited reports. I understand the enterprise version has many more reports and other features, but and additional $2-$5 dollars per user is too stiff for me.

Overall: I have reviewed and trial-tested dozens of online scheduling and timekeeping products over the past 7 years. Our company has multiple locations (cost centers) and employees may work in one or more locations. There are very few scheduling products able to handle our situation, and Deputy rose to the top as the one product which outperformed the others.

Recommendations to other buyers: Use the free trial period and run every possible scenario you can think of, from scheduling to payroll export.

Vendor Response

by Deputy on August 23, 2016

Daryl, Welcome to Deputy! Thanks so much for the awesome feedback, and we're so grateful to have you as a customer. Your use of our "Locations" feature in Deputy is spot on, and we're happy that our software was able to meet your need. Please don't hesitate to reach out with any questions in the future! Happy Scheduling, Team Deputy

Staff management made super easy

Jul 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love the reports that deputy keeps track of. Every report is meticulously categorized and organized, which is a complete life saver. Instead of spending hours sorting through time sheets and data, deputy has all that for me in a single click! Payroll is super simple.
I also love the way that I can communicate with 40+ employees through the news feed. I use the news feed for important company announcements and changes which is helpful because everyone has to be on the deputy software, so everyone will see the messages. My employees also interact through deputy among regarding work such as schedules, work processes etc.

Cons: More functionality with the iOS app. I work a lot through my phone and I would be great if I didn't need to hop on my laptop to access everything I need on deputy.

Overall: I use deputy every single day to keep tabs on my employees who work in two different locations. Scheduling and managing my employees couldn't be easier. Deputy is a very easy to use software used to track data, time sheets, schedules and communicate with each other.

Only does weekly and bi weekly well

Aug 04, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ability to clock in on an ipad

Cons: Does not do monthly payroll and overtime calculations correctly without a lot of time consuming work arounds

Overall: It as not very intuitive using it. Does not work for a monthly scheduling/payroll cycle. Exporting payroll does not work very well and is inaccurate unless doing it by week. Monthly payroll/overtime is not calculated correctly

Recommendations to other buyers: Don't over monthly options within a software if they do not work

Scheduling is a breeze

Jul 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: One of the main features I was looking for was the unavailability option. The employee profiles and stress profiles make it so easy to schedule. I like the month-view feature that was added recently.

Cons: Sometimes when dealing with schedule changes I end up with an "Open" shift that has been assigned to an employee, and that employee confirms their shift but the time remains "Open".

Overall: Deputy is simple to use, extremely time-saving. I manage the scheduling for 20+ student workers with varying schedules and availabilities and I have been using Deputy for about 3 months.

Recommendations to other buyers: I'm only using Deputy for scheduling, not for time sheets. So far so good!

Love this product!

Jul 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Affordable and syncs easily!

Cons: Na

Overall: Very easy to use. My employees love that is can be accessed from their mobile phones, iPad, and computer. I love how easy it is to arrange schedules and know what I have to prepare financially.

Deputy Application

Jul 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Functions. Reliability, no crashes or weird error messages

Cons: Non

Overall: I have been using Deputy for 6 months, it's awesome. I can easily see where staff are, export time sheets seamlessly to QBO. It just has made the scheduling of staff and time sheet records so quick and easy. The team continuous improvements of the package is fantastic, already making an awesome package better. It was easy to setup also. You don't need a degree to figure it out. The support team respond very quickly, within 10 minutes.

Recommendations to other buyers: Get on it. Saves you a shit load of time

Vendor Response

by Deputy on July 21, 2016

Thanks for the love, Mark! Glad you are getting great value and we appreciate the feedback! We love helping our customers make a huge impact on their business.

I shot the Sheriff but I didn't shoot the Deputy -Best Business App experienced in my working career

May 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hi, we run a medium size dive business, over 65 employees on various rates 7 days a week in 6 locations. Deputy has "shot' down my old excel roster ( titled the Sheriff - read on ), and has given me back over 20% of my day. In addition the central communications via the News Feed, Tasks and swapping shifts now makes the entire work force run smoothly. I was experiencing crew texting me information and not being able to re-call every minor conversation, Deputy eliminated all of that plus my Admin crew now save a full days work. This addition to our business is the best IT investment so far, so much so we actually reference "has it communicated via Deputy ? If not don't tell me - post it". Also their customer service is always answered and never a chore, especially during the transition. We were introduced to this IT via Entag, they took the time to introduce this to all our crew and helped me change the entire culture over night.

FANTASTIC and user friendly

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have found no cons as yet, only Pros

A great tool both for management and team members!

May 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Rosters are so easy to produce, but even more importantly, our staff love it. They can see their rosters, who they are working with and it gives staff the power to communicate their unavailability on their own device, any time, anywhere. What a great tool for business!

Awesome

May 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Support has been great, software is great, and time saving, looking forward to the updating of reports, and a few other functions to ensure life is easier for all involved.

Makes Life Easier

Apr 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This program makes scheduling a breeze. I have over 100 staff members working in over 40 positions and the drag-and-drop aspect, along with the ability to pre-set parameters for shifts, makes scheduling so easy. I like being able to see the holes in my schedule as well as highlighting each person to see when and where I've got them working. Being able to see their currently scheduled hours at a glance is wonderful as well. Using this system has put me a week ahead of our typical time-line for creating the summer schedule, when we were doing it on an Excel spreadsheet, and that's with spending HALF the time on it! I'm thrilled, my boss is thrilled - overall, a fantastic system to use.

It's worth the time to learn to use Deputy. It will save you headaches and time in the long run!

Apr 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: A bit tricky to set up at first but once I set time aside for me to learn how to use it I have not looked back. It allows me to communicate across 3 of my stores simultaneously. Rostering is sooooooo much easier I used to spend hours struggling at work/home putting it together. Also the newsfeed function with the confirmation option is AWESOME! Looking forward to more improvements and add ons in the future! Keep it up

Logical and reliable, very good!

Apr 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When my boss announced that we would use an electronic app to do rostering I was distraught , I didn't want to learn a new system ! Why reinvent the wheel !!

But he is the boss right ! So, we did it , and , it's been a real eye opener !
The software is so user friendly and easy to use ! What a pleasure , I'd never look back to that old excel spread sheet with all the rows of colors and so on ... And
Even better - I've found that the staff actually love it too ... It's like Facebook just for our company . We can post about our achievements at work without looking like nerds on our real Facebook lol

Awesome app - try it !

Easy to use, frequently updated scheduling software

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Deputy is easy to set up for both employers and employees. You can customize many aspects so it works for your particular needs. We love how easy it is to communicate instantly with our employees. The company is easy to work with and provides excellent customer service. They are always taking feedback and working to create solutions to help their customer's needs be met.

The biggest con we have is the android app because it is nowhere near as functional as the apple one. However, as this is one of their most frequently stated concerns, they are developing an app that will match the apple one in usability and capability!

Overall it was worth the extra money compared to other employee scheduling software programs that were not as user friendly and lacked many of the awesome features of Deputy we now don't know how we did without! If you're not sure if Deputy is right for you they offer a great trial period.

Great App - Simple to use!

Mar 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Deputy has simplified scheduling, timesheets and payroll - giving me additional time to manage my business.

implementing Deputy across 8 locations has been a 'game changer'

Jan 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The program works as it should. We have had great support from Deputy in applying the product to our particular business and most importantly integrating with myob. It has brought a level of professionalism to our workplace and unexpectedly lifted staff engagement. We now use the newsfeed posts as a great way to informally communicate with non office staff to build morale.

Easy to use with both Employee Scheduling and Time Keeping

Nov 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This application is working well for us to manage staff costs from scheduling through to time keeping. The application's built in functionality to reduce "time leakage" is paying for itself. There is also an efficient messaging system and an API that provides seamless back office integration.

Great time saving application for staff rostering

Nov 12, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use this program across 3 different business locations and it saves a lot of time in rostering, timesheet management and HR administration.

Just what we needed

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After searching for an online Scheduling system I came across Deputy
After signing up for the trial version we put it to the test
The most appealing thing about Deputy is the Smart App, this function is good for us in fatigue management of our Engineers who carry out Aircraft Maintenance that is often scheduled at night
At a glance we can see what time they finished and manage their workload accordingly
The other impressive thing with Deputy is the cost and the support you get

An absolute Game Changer for my clients

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Deputy solution is a cost effective, simple, engaging and robust solutin for rostering staff and capturing time & attendance.

My clients have found it to be a real game changer for their currnet manual processes or legacy systems for improving productivity and effeciency.

The experience of the solution, support from the Deputy staff and access to an amazing libary or self help is exceptional.

Deputy is quite simply outstanding! It can seriously transform a business.

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using deputy with my warehouse team for under a year and I have to say it has been one of the best business investments I have ever made.

With less than a dozen full time and part time team members in this area of my business, deputy only cost me about $50/month, however the payroll savings in that area of my business have averaged $1,950/month...that is 39 times my investment.

There is an old business quote, "You can't improve what you don't measure" I think this is the power of deputy. My team communicates better and views what needs to be done and what targets need to be achieved, deputy is the best tool that I have ever used to make that happen.

I have been in business a long time and I have used a lot of different tools designed for the improvement of team productivity and management, deputy is in a class of its own. It's simplicity ensures that it gets used and at the same time it provides the business owner with more than enough easy to view data to make better business decisions.

Vital Tool

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Creating rosters and keeping track of employees shift hours and unavailability was a task I dreaded more than anything in my business. When I discovered Deputy it was such a relief and my time building rosters has been cut to a fraction and is so straightforward to use. It also gives me very useful data, is so easy to make shift/staff alterations. Deputy makes it so simple to communicate with our staff and they love using it. It makes them feel very included in the business. Deputy has become a vital tool in the running of our business. Although it is fairly easy to set up and function, any difficulties are promptly met and answered.

Great Time Saving Software

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's transformed how we do our rostering. We spend less time on it & we have clearer lines of communication with our staff. We can see as we write the rosters what the cost will be, and can advise of any changes quickly and easily.

Extremely happy with the product and service

Nov 09, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company and Franchisees have been using Deputy to manage the payroll and rostering needs of our 700+ for four years.
We have found the product to be extremely capable and robust. We use the majority of the features and it greatly assists all level of management in their roles.
The service from the Deputy team is excellent. They have many channel to contact, including live support, and are also very quick to respond with solutions.
Overall, we would recommend Deputy to any business needs a fully integrated system to manage payroll and rostering.

Deputy is wonderful - it is perfect for my small business needs

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Deputy makes scheduling multiple locations very easy - everything is in one place and is easy to understand. I how employees clock in to the multiple locations that I manage remotely with their location and takes their picture. It gives me (managing remotely) peace of mind about who is in the location working. I also love the ability to make announcements and assign tasks - this software does it all!

The Best Solution for Timekeepers

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our organization has enjoyed Deputy since our trial. We were seeking a comprehensive solution to manage our non-exempt staff. The website and mobiles apps are easy to use. Being able to export timesheets in multiple formats is also a great feature. We would recommend to Deputy to any company with multiple locations and any number of employees. Great job Deputy team!

Excellent Program

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been very happy with Deputy after switching from another product!

Hello Deputy.....goodbye Excel

Nov 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros- easy to use both for team members and business owners, love the requested leave feature, day to day helps us manage our labor hours visually and get the word out about new schedules and changes, has reduced late employees - they get reminders and have it on their smart phone.

Cons- timesheets and approving time to a couple of tries to get the hang of, minimal language differences between NZ and US.

Best customer service

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Imagine using software with support that always got back to you with a helpful answer in a timely manner. Add in a really intuitive user interface and integration with my payroll platform, and you have Deputy! 5 stars all around, thank you for making my life easier.

Has been a massive time and cost saver for our business. great tool for communication

Nov 09, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Time saver, money saver, accountability for staff with time and tasks to be done during shift. Great record keeper. Assists monitoring sales v labour. Helpful website assist for common issues.
No obvious cons

Deputy is A1

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I could not have extended by holiday housekeeping & maintenance business without this fantastic service. To be able to schedule my staff at over 30 locations, and to see if they have not arrived at work is just one of the great features of Deputy. I would have to call everyone to check each morning, now I can see when they are working, are late and take breaks. Their shifts sms to them and emailed with a map of the location. Honestly I would happily pay twice as much for it. I am so proud that this software was developed in Australia.

Best app by far!!!!

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We tried everything on the market and Deputy rules them all!!

I have been helping customers get Deputy going for several years - it is truly the best product

Nov 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have loaded hundreds of customers into Deputy around the world, we implement the system and train the users. You can do all of this on your own but many customers love the help we provide. Deputy is 10 out of 10 no matter which country the customer is in.
Need help implementing your system - reach out to me :)

Makes it easier for communicating with staff and rostering plus Integrates very well with Xero

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Using Deputy for scheduling staff on and off, then being able to export the time sheet to Xero is invaluable as it saves time and makes the whole process very easy..

Love Deputy

Nov 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Deputy has been fantastic. In addition to the well thought out and easy to use front end, the robust API has allowed us to build some great tools that integrate Deputy with our internal back end so we can calculate sales per employee per hour worked etc.

Read this only if you want to save time and stress

Nov 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We Use Xero Accounting and were managing our staff rosters and hours of work through Excel.
Following a good look around the marketplace, we implemented Deputy to manage our staff rosters and rostering communications.
It was childishly easy to implement, quick to post weekly rosters (literally copy/paste week by week as required), changing or deleting a roster is simple and it notifies staff, we can easily advertise vacant shifts to be filled, staff can post an alert if they have particular shilfts they cannot work, it requires staff members to login and off for start/lunch/finish of shifts, it also records their IP address where they login from. I can check remotely and come payday, it is very quick to confirm the hours worked for each person and then export with the click of a button to Xero so that the payroll run can be completed.
In a short sentence, it is quick, simple to use, user friendly (employer and employee) and cheap. Love It!

Running 20 Carpenters is a breeze!

Nov 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Deputy is easy to use, the customer service is great, and having a medium business has been easy to schedule using the software. I always ask questions and they really aim to improve any suggestions I have.

We use it for multiple hospo businesses and find it very useful

Nov 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros - ease of use and getting staff up to speed.
Cons - reporting actual wages in deputy versus roster (particularly full time employees)

Time and stress saver

Nov 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Deputy saves us time spend on data entry for timesheets and streamlines our payroll to just a few minutes a week. Replacing staff at short notice is much less stressful and managing availabilities as roster is so simple.