Who Uses This Software?

Government (all levels), Higher Education, Commercial (esp. multi-property, property management, retail chains, hotels), Energy Service Providers & School Districts (some restrictions may apply).


Average Ratings

41 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.95/month
    See pricing details
  • Pricing Details
    Varies by # of bills and meter service points.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • EnergyCAP
  • www.energycap.com
  • Founded 1981
  • United States

About This Software

Total integration of utility bill processing and energy management. FREE 30-DAY TRIAL for the web-based version. Software features include: bill entry (manual, spreadsheet import, and EDI) and rebilling; bill tracking; AP/GL interface; customizable bill approval workflow; audits; rate schedules; interval/production data tracking; cost avoidance (M&V); issue tracking; submeter tracking; virtual meter formulas; GHG tracking; 200+ reports, ENERGY STAR; building benchmarking; graphical PowerViews.


Features Checklist

  • Benchmarking
  • Bill Audit
  • Bill Database
  • Bill Importing
  • Budgeting & Forecasting
  • Compliance Management
  • Contract Management
  • Cost / Use Reporting
  • Emissions Monitoring
  • Energy Price Analysis
  • Facility Scheduling
  • Greenhouse Gas Tracking
  • Load Control
  • Load Forecasting
  • Meter Tracking
  • Risk Management
  • Weather Normalization

Product Reviews

Great Software-training needed

Feb 25, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I received a very brief training on the product and am having some major issues with uploading information into the program.

Overall Good, with Some Limitations

Jan 22, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Since 2015, Milwaukee County has used EnergyCAP Express (ECX) for tracking use and costs under 800+ utility accounts. We use different software to pay utility bills, and our data is imported to ECX manually rather than EDI (for cost and logistical reasons). ECX pros: cost effective, in-house setup relatively easy, lots of reports, excellent user support; Cons: reports have limited filters - we frequently must export and edit reports in Excel, difficult to 'back out' or correct previously uploaded data, cap on the # of accounts allowed results in increased costs.

Energy Conservation

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The City Council made energy conservation a priority for our organization, in part so we can mitigate the impact of rising utility costs and protect our taxpayers. The integration and automation features of EnergyCAP will greatly enhance our efforts to manage our many utility accounts, track and analyze usage data, and find ways to reduce energy consumption in City buildings. The City of Chandler will be a more efficient organization with EnergyCAP.

Very user friendly! Great reports! Easy to track information.

Jul 16, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros are the user friendly applications. Cons might be that sometimes the data drags a bit and I have to re-enter account number to get correct dates to show up.

It has been an extremely useful tool in my position as energy manager for a school district

Jul 04, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The desktop version certainly had its limitations, but still a very useful tool. When we switched to the online pro version, I was very excited about the possibilities. To have so many reports available at any given time is very helpful. Ease of use is great. I wish there was a way to adjust for conditions pertaining to water usage as it does with gas and electric.

I have been using EnergyCAP software for three years. It is an essential tool for of my job.

Jul 04, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: EnergyCAP software allows institutions, businesses, and anyone wanting to save energy a quality tool to quantify that reality. It takes the conservation work we do on the ground throughout our facilities, and highlights our success as well as areas where further opportunities exist. EnergyCAP allows me to run a wealth of reports to show others in our institution how we are doing. Benchmarking with this software can show us what has happened, whats happening, as well as what to expect. Without the data generated by EnergyCAP, we would be comparing apples to oranges and people in our institution would not be able to see how their energy conservation efforts add up.

Software is very user friendly. Data is easy to read. Reports give good information.

Jul 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It was easy to learn to use the software. Not sure about all the features and reports that are available. Data entry is the primary function used and reporting system.

I have been Energy Manager and used Energy Cap from the time it was introduced and am very pleased.

Jul 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have had no problems with software that the support people haven' t helped me with my understanding of how it works on a very timely manner.

EnergyCAP allows me to track, monitor, analyze, and report on utility use and Carbon Footprint

Jul 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: EnergyCap is very useful in pinpointing issues within locations that may have water leaks or higher than usual utility usage. When reporting on Carbon Footprint, it allows a quick roll up from locations to a common hierarchy and in calculating the greenhouse gases. It is so much more than a typical utility database.

I have been using this software since we began our program in July 2012.

Jul 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software of very user-friendly. I am not a computer expert, but I have found this program useful and easy to navigate through the various options available. There have been very few problems with this program even when we transitioned to the online version. The assistance from the EnergyCAP personnel has been excellent.

Have used the on-line version for two years, before that used the off-line version for eight years

Jul 01, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: I can access it anywhere, which makes it easy to get the information I need anywhere, 24-7.
Pros: As I gravitated to the new system, the customer service in resolving problems was some of the best I have had in 30+ years of dealing with computer systems!

Cons: No way of tracking solid waste and recycling. I still use the old system for that.
Cons: After eight years of pulling information out, it has been a struggle for me personally to be able to convert my thinking over to the new format. There are a lot of new reports and I have to really think about which ones can tell my story.

Thanks

10 years using EnergyCap and 5 years using Faser(old version)

Jun 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is the only utility software to use if you are doing true energy management. This software program does everything you need it to do. From collecting energy data, GHG Emissions, Energy Star, weather data, custom reports, and reports of every kind. Don't settle for some half baked program we you can have the best. I just got a refund of $350,000 from using EnergyCap data to prove to the water company were being over billed.

EnergyCAP web based version is an easy to use, powerful system used to manage our utilty portfolio

Jun 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: EnergyCAP has very good powerviews that provide a very quick snynapsis of consumption or cost anomolies at a site, regional or global level. The benchmarking and reporting capabilities allow us to focus on directing our energy and limited resources to the "problem" buildings. The technical support services are very responsive and easy to work with

EnergyCAP saves precious time when comparing different facilities accross campus to one another.

Jun 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use. Like the way you can navigate from the "buildings" component to the "accounting" component. We can do the same with spreadsheets but EnergyCAP cuts that level of customization to a fraction of the time.

I have not used the new e-cap as much as the old vers. But the energy specialist likes the improveme

Jun 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: keep up the good work. We will continue to use the software after our contracrt with Centergistic is completed. An awsome tool I just asked for new reports on true cost and other reports and energy specialist said no problem.

Thanks.
Brett

For what it does, it can't be beat.

Jun 28, 2015
5/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros
---Because it integrates weather (hdd/cdd) and provides an expected cost calculation and then marries with your actual utility bills, it gives you the most accurate reflection of your utility efficiency. You should never rely on just comparing one utility bill to the the one a year prior and assuming you've found the actual savings.
---Allows you to import utility bills, saving hours of hand-keying in data every month. Wouldn't you rather be spending your time analyzing bills rather than entering them?
---(what seems like) Hundreds of reports will help you analyze bills, demand, average unit cost, cost leaders, savings leaders, etc. that will help you investigate problems more quickly and effectively.
---Customer service tickets tend to have a quick turnaround time.

Cons
--- (what seem like) Hundreds of reports whose names or descriptions don't always help. And the more reports that are added, the more the waters are muddied.
---Recommendations for upgrades/improvements to reports tend to come back as a very simple, "We can't do that." It's unfortunate, because at least one that I've sent in would benefit ALL users. (Print all filters at the top or bottom of EVERY page, or at least at the top or bottom of the first page, where the most helpful information is found. Most of the time, I throw the last page away...and that's where the filters are printed.)

But despite those cons, this is a great tool, and I can't imagine trying to do this job without it.

The energy analytics online product powerhouse ...

Jun 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am an energy conservation professional, and I have been using EnergyCAP Professional for two years now. eCAP Pro is the online version of the eCAP product, so I can access it from any computer with internet access. It works best within the Google Chrome browser rather than the Internet Explorer browser. eCAP is pre-loaded with a huge variety of reports, which you can customize with filters. It has multiple billing templates to accommodate the information provided by most utility providers in this bills. The eCAP team periodically pushes through new enhancements to their online product, and the product is constantly evolving and improving. It has more features added in the past two years that make it easier for users to both enter data, manage data and analyze data. One of the latest enhancements that really find valuable and useful to me is that when I am entering billing data into a screen for a particular meter, I can see right away on the right side of the screen three graphs showing me with live updates as I enter how this bill's info is comparing to the bills from the last 12 months and comparing them to the previous 12 months, live right there on the right side. Before, I had to switch screens to see the visuals that helped me spot trends. This new enhancement of putting them graphs right there on the bill entry screen lets me see if something may be off with that bill or an area of concern right there as I am entering it. This helps me react to negative or troublesome energy trends sooner rather than later.

We have been using this software since 2006. We are very pleased with the data reports available .

Jun 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is user friendly easy to access reports and input monthly data. We provide reports to building administrators and head custodians to share with staff . These reports are provide each month.
Support for trouble shooting is readily available.
We have experienced a minor problem with retrieving data prior to 2008 which has been corrected.

Online version is much improved

Jun 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am liking the online version of ECAP. Many more reporting options are available and the interface has a more user friendly Windows feel. Updates are constantly making improvements to the product and issues are always resolved promptly.

Love using this software

Jun 28, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software has been easy to use. Lots of reports that can be generated but title for me are sometimes confusing. Hard to find the exact one sometime for a report.

But overall great to use.

Easy bill imput & bill detail.

Jun 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The on-line version of EnergyCAP has great reports. The inventory of reports is awesome, but finding the right report for our needs can be cumbersome. When I have requested help, your responses are quick and very helpful.

Great software; user friendly

Jun 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Good reports available; very useful in our system . Thanks.

The software does far more than I could ever imagine!

Jun 27, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am an 'old dog' who isn't the sharpest technology tack on the block. So when tasked with learning about the new version of EnergyCap I wasn't really looking forward to that because what I was using met all of my school districts needs. However, I had an exceptional experience with the people at EnergyCap and they walked me through everything I had questions about and are there whenever I have needed them. There are far more reports available than I will most likely ever use, but what I do require is easily derived. I know there are others who need and use many of the reporting pieces. However, for me I'm still interested in the basics such as "How are we doing compared to..."? Nothing but the highest regards for the product and the people.

The software provides versatility and access to utility information in a useful and organized format

Jul 05, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: pros:
utility bills are organized and easily accessed
cost information over time can be used for reporting
environmental information on GHG's can be analyzed
many reports can be created
comparisons can be made

cons:
with so many reports and filter settings it's difficult to navigate through to generate what you're looking for

Once I spent a little time getting familiar/comfortable with the software it is very easy to use.

Jul 03, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: There is truly so much information available. I can't think of a thing you would want to know or track that isn't available. I like that you may share the information with other user through view only. The weather being automatically updated is also a nice feature.

Input energy bills for City of San Bernardino and the ease of inputting is fantastic

Jun 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system is so user friendly and the reports are useful in finding ways to cut energy costs for a city with numerous accounts. If I have any questions regarding ANYTHING, I am always answered quickly.

ECAP is very robust, intuitive, and easy to use.

Jun 28, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: If reporting is your thing, this software will satisfy even the most hardcore reporting fanatic!

The software is easy to use and very flexible specially when you host your own database server.

Jun 27, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros:
Bill Entry Template creation is very flexible.
Can easily upload electronic bill data using the import function.

You can create your own custom report when you host your own database server.

Easy tree structure and unit system setup.

Cons:
Standard Reports needs more improvement or modification on the header information
especially when the fiscal year doesn't start on January which is actually misleading in
terms of the billing period year.

No selection on the Weather Station Temperature unit. The default unit is always in
degree Fahrenheit.

The GHG Emission Factors cannot be edited within the application.

There is a limitation on assigning a Rate Code. It only limits 2 rate code changes per
account. It automatically delete the oldest rate code that were assigned to that
particular account.

There is tons of information available but knowing where to find it is not always easy.

Jun 27, 2015
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used as different version of ECAP prior to the version I use now but after a training session, tech help to navigate through the changes and the use of a cheat sheet to convert old bill codes to new bill codes I find it easier to gather data. There are many more options. I think on going training that builds upon what you know woils be helpful.

Great software for tracking utility data

Jun 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have enjoyed using EnergyCAP. The interface is really easy to use. I can trust that my data is secure. There are so many reports I can choose that I sometimes get lost in it. I would rather have too many choices rather than not enough.

Most of the web software is modern.

Jun 27, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Most of the web software is modern.
I love most of the web product,

The ability to give rights to view or not view parts of the Ecap is very limited.
The reports look like a beginner using Microsoft access for the first time in 1999.
The reports are by far the ugliest I have seam by any vendor¿..WOW they are ugly.
The reports are so ugly we do not use them and we don't tell people they exist , we are too embarrassed.

We tell people that the benchmarking section is the reports.

The benchmarking section is the most helpful part of the program and you should expand it. Good job in this area.

Vendor Response

by EnergyCAP on June 25, 2015

Roy is an experienced and very knowledgeable County energy manager, so we certainly value and appreciate his feedback on report design and appearance. After 35 years of publishing EnergyCAP software, perhaps the number one lesson I¿ve learned is that everyone has different reporting needs and opinions. To satisfy our clients¿ diverse needs, we¿re close to releasing Report Designer, a reporting interface based on Excel Power Pivot that lets anyone easily design and construct reports, graphs, and charts. Report ¿beauty¿ is certainly in the eye of the beholder, and perhaps love is blind. Over 50% of our existing reports were designed to meet client specifications, and we add at least a dozen new reports annually that have been ordered by EnergyCAP users to satisfy their specific reporting preferences. What one person calls ¿the ugliest¿ is some parent¿s ¿beautiful and flawless¿ newborn. Steve Heinz, PE, CEM, CMVP, Founder & CEO, EnergyCAP, Inc.

Excellent experience so far, great support, beyond our expectations!

Jun 27, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have very specific goals to reach certain levels of conservation and efficiency. So, EnergyCAP supports all these initiatives. EnergyCAP is going to help us do the benchmarking and from there we can prioritize energy efficiency projects.

We needed the best solution for any scale of organization to offer to our clients.

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We looked at the market to see what was out there, and that¿s when we came across EnergyCAP. We found they had the best solution available and the best staff to support the product, so we developed a partnership with EnergyCAP. It¿s been an excellent partnership for the past 7 years.

Work with the software several times a week.

Jun 13, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The pros of the software is its functionality. The cons would be that there needs to be more training for the energy education specialists to be able to navigate and use the software to its full capability.

Amazing Software!

Jun 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using EnergyCAP Enterprise for about 2 years now and I am so glad that this software is available. As an energy broker, we have may clients that we do purchasing for and need to keep track of their monthly energy bills for both the utility and supplier. The bill processing option is easy to use imports all our bill information with a few clicks.

The other great thing about it is the consolidation of the monthly expenditures. Our clients bills have multiple cost components and EnergyCap consolidates that into total monthly expenditures that are easily put into reports that we send our clients on a monthly basis.

I would recommend them to anyone that is tracking multiple energy bills.

Outdated, un-intuitive, glorified spreadsheet

Jun 13, 2015
1/5
Overall
1 / 5
Ease of Use
3 / 5
Customer Support

Comments: For our purposes, this product is a hammer trying to find a nail; a simple spreadsheet can replace the functionality required for our purposes. The product pricing is not suitable for an institution our size. Essentially, the software has no payback for our campus. It is a constant nuisance to figure out whether the client or web is better for certain tasks. The client is beyond old and needs to be updated. The website interface is made with Flash, which is an outdated technology that most software companies have fled. The entire gui needs to be vetted by an experienced HCI team in order to make product more user friendly.

Vendor Response

by EnergyCAP on June 15, 2015

Varick makes some valid points. Adobe Flash/Flex was a common choice for browser-based applications five years ago, but (as he correctly points out) many software companies have moved away from it, EnergyCAP included. A release of our HTML 5 browser user interface is planned for late in 2015, and we are close to finally retiring the legacy installed client as we re-design, re-engineer and move additional features to the browser version. I would also agree that many smaller universities, colleges and community colleges find great success with lower-priced systems, such as our simpler EnergyCAP Express or Enterprise Online versions. However, UC Merced is part of the University of California system-wide EnergyCAP implementation, including the large campuses that DO require the full Enterprise functionality. We appreciate and value all client feedback, positive and negative, and take all suggestions very seriously. Steve Heinz, PE, CEM, CMVP, Founder & CEO, EnergyCAP, Inc.

Main User

Jun 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use and very helpful.

It has been an easy learning process.

Jun 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am in the infancy of learning the power of the software. It has been very easy to input data and to use the recommended reports. My one interaction with the customer service over a forgotten password was very good as they responded to my request within the hour. I am looking forward to learning more and more about the software.

We use EnergyCAP to manage all of our corporate utility bills.

Jun 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We¿ve been using EnergyCAP for around 2 years now, and in just that time period alone, we¿ve saved thousands of dollars in direct refunds to our company from errors found in bills. EnergyCAP has allowed us to understand our energy consumption profile better than we ever have, to see areas where we can save energy, and to assess possible sustainability initiatives. The greatest value that our company receives from EnergyCAP is transparency in our utility cost and consumption and enhanced ability to find potential billing errors that often result in refunds or bill credits. Savings and refunds found through the software have essentially paid for the cost of EnergyCAP.

This software has made us a more energy conscious company

Jun 18, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Prior to using EnergyCAP, we had to track our energy usage in Excel for all of our 200+ facilities across the country. We relied on our facility managers to fax over utility bills on a monthly basis. Not only has EnergyCAP saved us time and made us more productive in tracking our energy costs, but we have been able to identify misapplied payments, ensure that when facilities move the utilities get disconnected, identify missing bills and more importantly, we can identify our energy costs down to the use/day! This has all caused us to be a more energy conscious company.

Works to meet many needs.

Jun 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this softwre to track a very large number of accounts across a diverse state that is completely deregulated for electricity and natural gas supply. We have many locations, vendors and reporting needs. This software has met all of the ones we have faced so far. There are custom fields that can be developed for meeting special reporting requirements, over 200 canned reports and all of them import into spreadsheets. The company has been terrific with great response time and better yet, they are always friendly and cheerful no matter what we have done or problem we have created for ourselves. Great software and company.