User Reviews
Blue Link Elite by Blue Link Associates
USER REVIEWS - All reviews
Purchased Date: February 01, 2011
IT Specialist, Monarch Siding Centres Inc.
August 30, 2011
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Pros
There is a serious need for an ERP package to have enough flexibility to be customizable to a variety of business environments. Right out of the box Bluelink is so feature rich that most companies can get their needs met by this software package. But part of the beauty of Bluelink is their ability to fine tune the application for those who require unique situations addressed. Our particular situation had some major personal needs that were quite readily handled by the programming expertise of the Bluelink support staff. It was a refreshing change from our previous software company. The entire staff from the owner to the support staff are always pleasant and curtious to deal with. They are genuinely concerned that your experience with their application is satisfactory and positive.
Cons
The only sour note we had was the speed in handling some support issues. This was more or less I believe a manpower issue. When a surge of service requests come in it's sometimes a matter of setting priorties. But to Bluelink's credit they made every effort to rectify this upon us explaining our dilema.
Overall
We have now had enough time with this software to get a full appreciation of it. We are very happy with our choice of Bluelink and know this will be the central application of our business operations for many years to come
Purchased Date: December 01, 2009
Office Supervisor, Highland Evergreen Supply Ltd.
October 14, 2010
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Pros
Easy to paste info on to excel.
Cons
Lack of report features unless spending a lot of money to creative useful reports.
Overall
Just pass.
Purchased Date: January 01, 2006
Accounting Administrator, Kirby Eades Gale Baker
October 01, 2010
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Pros
- Highly customizable to suit your companies needs
- Personal touch with support - basically a dedicated contact to deal with any issues who knows your business and your needs.
- Helpful knowledgeable staff
Cons
haven't found one yet
Overall
I would definitely recommend Blue Link Elite software to anyone!
Purchased Date: February 01, 2008
CFO, Southern Implants, Inc.
July 25, 2010
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Pros
Very feature rich, excellent peformance, readily able to be modified for specific requirements
Philosophy of the company seems to be to work with customers to make the system do what the customer needs by thinking through where minor tweaks would work for the customer to meet a need
The system does not seem to be regarded as being closed to changes
Cons
The system forces compliance with certain basic rules for handling inventory and if the customer violates these then there can be minor problems requiring brief intervention
My view is that these restrictions are important - in previous software packages that I have used the inventory values and quantities became compromised through a lack of forced conformity
None have been seen as of yet
Overall
Very Positive
Would readily recommend
Purchased Date: May 01, 1998
President, Japan Auto Parts
July 23, 2010
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Pros
We have had great use out of the program and when we have had questions or concerns they have been quickly and effectively dealt with by the suppot team.
Cons
In our version reporting has been cumbersome
Overall
Great product and wonderful support.
Purchased Date: May 01, 1999
Partner, Foundation Distributing Inc.
November 27, 2008
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Pros
Very accommidating for custom - a real interst in understanding our business process. Sql based - easily scalable and easy to access data directlt.
Cons
project was ported from access to sql backend and current version we use (nwer version is available) has some old code not optimzied for sql causing some perdfromace issues
Overall
High a great value for money
Purchased Date: N/A
President, D'Addario Canada
October 27, 2008
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Pros
Able to custom if need be.
Cons
At this time cannot think of any.
Overall
Does the job and hence we are satisfied with the product.
Purchased Date: October 01, 2008
Operations Manager, Middle Atlantic Canada
October 27, 2008
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Pros
Easy to train new staff.
It can be customized.
Cons
I have no cons
Overall
I recommend
