User Reviews
ICIM ERP by Metasystems
USER REVIEWS - Sorted by Date
Purchased Date: October 01, 1999
President, NPK Construction Equipment
July 27, 2009
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Pros
Very flexible, excellent support, quick response to bugs and/or enhancement requests. Programming staff that do their best to first understand you requirements, then look at the solution.
Cons
Not most windows friendly. The new 10G version is MUCH better.
Overall
If you are looking for an out of the box clone of another software, this may not be for you. If you have some special needs and want those addressed in a quick and personally level, ICIM is the fit. We looked at several softwares and chose ICIM. No regrets after almost 10 years.
Purchased Date: November 01, 2005
Owner, Critical Computer Solutions
July 24, 2009
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Pros
Excellent Bill of Materials structure, Inventory, Costing, and Production control all the way through Accounting.
Cons
not using the entire system
Overall
Best overall ERP system for production I've ever dealt with.
Purchased Date: March 01, 2005
Plant Manager, Drees Wood Products, Inc.
October 20, 2008
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Pros
ICIM is a very customizable software package that will allow most company's the ability to have it meet their specific needs. I found that it is easier to make it work for you rather than force your needs into a "packaged" product.
Cons
Because of the ability to customize it so much the learning curve may be a little longer than an out of the box product.
Overall
I would definitely recommend ICIM to any users who are looking for their software to meet specific needs.
Purchased Date: October 01, 2005
General Manager, WinSystems Inc
October 10, 2008
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Pros
We ultimately selected ICIM because of the people and business methods of Metasystems. Most all other ERP packages are shrink-wrap meaning that either zero or limited customization is available. One of our primary considerations was the ability to taylor the software to our unique operation. Metasystems offered the customization option and their employees provide vast experience and expertise over a broad industry spectrum. They were able to offer invaluable insight as a true partner in the definition and implementation of the package.
Cons
As expected, the customization of the package could at times be challenging. There were several major issues encountered along the development and implementation path but the Metasystem programmers were always available (even on nights, Saturdays and Sundays as needed), friendly, knowledgable and help to get us through all of the problems.
Overall
We have been live with ICIM for over 3 years and the best recommendation I can make is that I would make the same selection again.