User Reviews

USER REVIEWS - Sorted by Date


"M1 does everything we need and more!"
4.5
Version Info: 7.20.090
Purchased Date: September 01, 2008

Operations Manager, Next Intent Inc
August 28, 2009
Frank Larned
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Works as advertised or better.
Easy to train and use.
Fast and reliable.
Simple to upgrade and backup.
Very powerful search functions and grids are adjustable by user.
Customization is available to users with included tools and then adding Crystal Reports.
Easy migration from our other software.
M1 technical support is extremely helpful and knowledgeable.

Cons

Nothing negative to say.

Overall

We are very, very happy with M1. There are many features that we did not know we needed or wanted until we tried M1. We have no doubt that M1 was the right choice.

"M1 Review"
5.0
Version Info: V7.10.315
Purchased Date: April 01, 2000

Administrative Lead, Pequot Tool & Mfg
August 09, 2009
Susan Shervey
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Highly customizable to fit your needs
User friendly
Tremendous search capabilities
Great service staff
Highly reliable

Cons

Quality Module. Quality module lacks reports and some linking of data, however, we can create any report we need through Crystal Reports.

Overall

This software continues to be extremely reliable. M1 is very innovative and always increasing the capabilities of the software by listening to the customers' wants and needs. We have been able to grow with this software and will continue to do so in the future. It was the best buy we have ever made in software.

"MRF review"
3.5
Version Info: 7.10.320
Purchased Date: October 01, 2006

Pres., MRF-Michigan Roll Form, Inc.
July 29, 2009
Steve Arens
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Ratings Breakdown

Ease of Use
3.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
3.0

Pros

very easy to train operators and use, layout provides for ease of navigation

Cons

some upgrades still have glitches, a couple of items still to not function properly, missing some reports that most systems have standard

Overall

recommend to companies if they already have a database system and can compare the differences

"M-1 Software evaluation"
4.5
Version Info: 7-10-.320
Purchased Date: April 01, 2009

Office Manager, D.E. SHIPP BELTING CO.
July 28, 2009
ANNETTE PRNKA
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
5.0

Pros

We are still implementing, but so far, everything is working as demonstrated.

Cons

Importing of products is sort of complicated since some of the items in the product setup is in different database files. Therefore, manual entry or several imports are required.

Overall

Best value on market for features available.

"Very Good Overall"
4.5
Version Info: 7.10.320
Purchased Date: July 01, 2008

Controller, Niagara Transformer Corp
July 24, 2009
Steve Klock
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Features - does most of what we need right out of the box.
Customizable - Very easy to add fields, tables, code, etc.
GREAT customer service.
Implementation was as easy as this kind of thing can be.

Cons

Some screens are a little clunky or "busy".
Job costing and analysis can be a little weak.

Overall

Overall a really good product.

"M1 Very User Friendly"
4.5
Version Info: 7.10.310
Purchased Date: October 01, 2008

IT Manager, Minco Technology Labs
July 22, 2009
Rex Miller
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
3.0
Customer Service
5.0

Pros

User Friendly, Easy to implement, easy to administer, very customizable

Cons

Weak Quality module, Poor Lot number capabilities

Overall

I would definitely recommend this product

"Bowen & Groves Review"
4.0
Version Info: 7.10.260
Purchased Date: July 01, 2008

IT Manager, Hill Fastener Corporation
July 22, 2009
Sean Fowkes
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Very intuitive, very customizable

Cons

I can't think of any.

Overall

strongly recommended.

"Catten Industries"
5.0
Version Info: 7.00.18
Purchased Date: December 01, 2005

General Manager, Catten Industries
July 14, 2009
Ian Cubitt
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Good functionality and easy to pick up.
Easy to customise to your needs.

Cons

Some modules are a bit "clunky" to use, but in saying that the program needs to cater for various different business's and you can customise to suit your requirements.

Overall

I would say that anyone who runs a small to medium business in manufacturing would benefit enourmously by having the M1 system as the cornerstone in managing their business.

"Great package for the small to medium manufacturer"
4.0
Version Info: 7.10.215
Purchased Date: January 01, 2009

General Manager, WASCA
July 13, 2009
Darren Walker
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
3.0
Features
4.0
Customer Service
4.0

Pros

Easy to use and train
Ability to customise
Affordability
Reliability
Interaction with Windows programs ie. Outlook

Cons

Limited sales analysis
Limited financial analysis

Overall

Great package for the small to medium manufacturer. Would definitely recommend this to organisations wanting to upgrade to a new windows based package.

"At last, a software system that delivers on its promise."
5.0
Version Info: 7.10.300
Purchased Date: October 01, 2007

Mr, Prometal Industries Limited
July 13, 2009
John East
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

After months of appraisal we chose M1 because of its ability to to be configured exactly to our requirements, as opposed to the one size fits all approach of so many other ERP packages.
M1 straight out of the box was immediately able to satisfy most of our needs, however, with its ability to be easily customized to suit our various processes, the system is intuitive to use from shop floor requirements through to full financial reporting and control.

Cons

Same as any other system out there, rubbish in, rubbish out. Once we had that sorted out though by ensuring that all users had an understanding of how their inter-reaction with the system was a benefit to all, themselves included, we gained a complete buy in from all staff along with the required real time and accurate data input on which the system depends.

Overall

We purchased M1 with a view to tidying up the obvious weaknesses and limitations of our previous system.
M1 has achieved this plus more, very often providing easier solutions to everyday tasks than we anticipated, and 2 years later on we are more relaxed then ever with the ability of the system to cope with whatever workload is demanded from it.
We are extremely pleased with our choice in M1 and everything that was promised to us has been delivered with a tremendous support backup when required.