User Reviews

HippoFM CMMS Software by HippoFM

5.0

4 customer reviews

USER REVIEWS - All reviews

"Hippo FM Excellence!"
4.5
Version Info: N/A
Purchased Date: September 01, 2011

CEO, British Columbia Facility Group Corporation
April 05, 2012
Slobodan Drazic
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Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

We are very satisfied with the Hippo System. The system is one of the most user friendly web based programs on the public market. Pricing is great along with tech support. As browser based technology Hippo FM offers quick deployment and ZERO PC installation that many of our clients have enjoyed.

Cons

N/A at this time!

Overall

It would be highly recommended to implement Hippo FM to all type of users in order to gain better control of your assets and cut of respond time and maintenance cost .Hippo FM provides facility managers with a single platform to procure, manage and pay for facility maintenance services from their own network of contractors.

"Great Program - Worth It's Weight In Gold"
5.0
Version Info: Hippo Facilities Manager v4.0.19
Purchased Date: April 01, 2012

Senior Desktop Technician / Project Coordinator, Verdugo Hills Hospital
April 04, 2012
Tim Thornton
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

This is a great web-based program for managing your facility. We have been through (3) different programs trying to find the perfect match for our organization and we finally hit it right with HippoFM. It is extremely easy to use, very intuitive, has everything a company would need and most importantly the customer service and implementation team are top notch. You won't find a better team of people anywhere!

Cons

Absolutely Zero, great system.

Overall

I would recommend this for any type of facility from Healthcare, Government, Banking...anything that needs a great system for their environment.

"Hippo Software install and startup"
5.0
Version Info: N/A
Purchased Date: March 01, 2012

Senior Facitilies Technician, Solopower
April 04, 2012
Danny Neal
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Top Notch customor support.
Ease of use. Very tech friendly and easy to use from the data entry and also covers a wide range or product areas

Cons

None that I have come up with in the short time I have been utizing this system. Once again I run into a snag I make a phone call and every time it has been taken care of immediately.
I took a bit of s short cut to get things moving sooner that has cost me a little more time in data entry. If you fill out the data sheets they send you completely you will reap the benefits with the ease of the transfer.

Overall

I searched long and hard looking at many different data systems for our facilities maintenance system. I orgianlly decided on Hippo mainly because of cost. My first thought is this too simple I mean is it going to cover everything I need it too (it does). Second question to myself why so inexpensive compared to other like systems. For us the cost is right, The customor service is incredable. The ease of use is great it looks like a technician was actually in on the conception of this product and not just data entry folks and engineers. The tech library is an awesome tool. it is still a work in progress but did save me countless hours in data transfer.

"Overall Program Review"
5.0
Version Info: latest as far as I know
Purchased Date: November 01, 2009

Deputy Chief, Winnipeg Fire Paramedic Service
January 17, 2012
Stephen Sumka
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Hippo FM is the most user friendly software that I have experienced. It provides our organization with the tools it needs to manage repairs, maintenance and also quickly know what you've spent to date.
Hippo also allows you to customize the look for your organization to really make it feel like your own.
We are truly grateful for the input of the support staff and they are always working to ensure our needs are met, and questions answered in a timely fashion.

Cons

Absolutely None in my opinion.

Overall

You wiil find no better software that is more user friendly, or adaptable to your needs. I highly recommend any one interested in getting controll of their repair and maintenance of their facilities to use this program, you will really pleased as we are.
Thank-you Hippo FM.