SM-Plus Service Management
by Single Source Systems
SM-Plus for equipment maintenance enables companies with high asset internal equipment to manage the preventive maintenance, calibrations, warranty requirements and analysis of cost of repairs. It improves efficiencies, reduces downtimes and allows the company to stock the necessary parts and tools around the planned maintenance. Quality control, management of resources and customer satisfaction are all improved. Plus, the lifecycle of equipment is extended, reducing costs.
- Accounting Integration
- Appointment Management
- Call Center Management
- Custom User Interface
- Customer Database
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- Dispatch Integration
- Equipment Tracking
- Industry Specific Configuration
- Inventory Management
- Job Costing
- Job in Progress Tracking
- Legacy System Integration
- Location Service History
- Maintenance Scheduling
- Mapping
- Metered Billing
- Mobile Access
- Multi-Currency
- Multi-Language
- Multi-Site Support
- Paging
- Reporting
- Service Call Management
- Software Development Kit
- Warranty Tracking
- Work Order Management
Available on the following platforms: Windows, Web Based
Support available: Regular Business Hours, Online/Self Service
About Single Source Systems
Year Founded: 1985
Location: Indiana - United States
Number of Customers: 500+ (companies)
Industries Served: Computer, Energy, Fire & Security, HVAC, Industrial & Commercial Equipment, Medical Device, Telecomm
