User Reviews
Summit Event Manager by MIE Software
USER REVIEWS - All reviews
Purchased Date: March 01, 2003
Director, PCC Event Management
January 10, 2010
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Pros
The product is easy to use and the support is always fantastic - helpful and friendly.
Cons
Misses some features, but MIE will always try to provide what is missing, and the new software, which I haven't got as yet, addresses the issues.
Overall
For anyone considering purchasing event software, I'd recommend Summit Pro 100% - it's easy to use, does what you need it do, and if it doesn't, they'll modify it for you, and it's a reasonable price.
Purchased Date: January 01, 2001
Managaing Director, Impact Organisation
January 03, 2010
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Pros
The Summit Event Manager has been intergral to the success of our business. The program is easy to use and allows us to handle the most complex of international travel/event movements that we regularly manage. The reporting we receive is second to none and allows us to manage the big picture as well as minor details so that nothing is left to chance.
Our team has had experience with several event management programs and they consistently rate Summit as the best with ease of use as well as output.
Cons
Can't think of any.
Overall
We really have to rate this software program as 10 out of 10. Don't be put off by tyhe low cost of purchase, it is far more effective than other software programs that come with significantly bigger price tags.
Purchased Date: January 01, 1992
Principal, Convention Link
December 22, 2009
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Pros
As the second user of Summit in Australia some ? 13-14 years ago (I think!), I have used it constantly for all of that time. I then became a Trainer, and a Re-Seller. The product is excellent. The Developers are amazing, and the Support I have always received has been 6 star! I have absolutely no hesitation whatsoever in recommending ALL facets of this excellent product. Couldn't have survived without it!!
Cons
Nil, Nil, Nil
Overall
Excellent.
Purchased Date: January 01, 2006
Conference Co-ordinator, AHISA
December 21, 2009
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Pros
Excellent product:
Reporting
Ease of use
Covers financial requirements
Accuracy is exceptional
MIE Software is sensational as a support group
Cons
No cons to mention
Overall
Would highly recommend to all potential users
Purchased Date: January 01, 2003
Director, ConferenceIT
December 18, 2009
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Pros
We have used Summit Event Manager to manage our events for six years and it has become an invaluable tool for our business.
The product offers a complete suite for managing complex conferences to gala dinners. It is easy to use and includes excellent reporting tools but also allows for customisation. Important to us is the fact that it also integrates with the Summit Central contact database.
The support provided by the organisation is outstanding.
Cons
We have nothing but praise
Overall
Excellent product that offers value for money, is intuitive to use, very robust, has excelllent reporting tools.
Purchased Date: January 01, 1995
Event Coordinator, YRD (Aust) Pty Ltd
December 17, 2009
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Pros
Easy to use - training new staff members is quick as the software has been created to be easy to understand
Flexible - Manages all of our events, from small meetings to large conventions
Compatible - outputs reports and tables into spreadsheets and word documents, sends emails, creates PDF documents
YRD initially used this software for event registration only, however due the ease of use with the software, YRD expanded it's services to full conference management as the program is able to capture all of the event information. YRD has networked it so that each employee has access to all of the event files simultaneously.
Other Features: A user can: create comprehensive runsheets, accommodation summaries for hotels, flight information & transfer reports, create & link to online registration webpages, tally session preferences, manage presenter requirements & bios, sponsor & trade entitlements, produce tax invoices & receipts, record contacts, dietary requirements & special needs
Cons
The software doesn't come with a set of steak knives...
I can't really fault the product. It's is flexible enough that if we cannot initially create a particular report, John at MIE Software is able to create an algorithm for us to update our software and then we are able to do what we want to do!
Overall
Summit Event Pro is exetremely comprehensive and easy to use. I would certainly reccommend this software to any PCO or inhouse event company.
Purchased Date: N/A
Managing Director, Iceberg Events
December 17, 2009
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Pros
Summit is very intuitive - you don't need weeks of training to understand it. It covers sponsors, trade, presenters, flights, travel, accommodation, delegates, tax invoices.... everything we need. The team at Summit are VERY receptive when you need special reports or assistance! We love dealing with them.
Cons
Have very occassionally had problems with data files when we have lost power or something like that and the file hasn't been shut down properly.
Overall
Love it!!!
Purchased Date: N/A
Managing Partner, Motivating People
December 17, 2009
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Pros
I have used Summit Event Manager Pro since its release onto the Australian Market and, in comparison to other, far more expensive, event management programs find it extremely user-friendly and with all the features I have ever needed for the management of an event (the events my company manages vary in size from 100 to 2,500 delegates). Delegates find it simple to register using on-line registration and reports - which are all tailored to client-specific requirements - are very simple to produce. It handles everything from budgets, speakers' requirements, table allocations, running sheets, badges to the final financial outcome really easily. If I need to change any of the features specifically for an event or to meet a client's requirements I can do that too. Running a conference (October 2008) in Sydney, Australia for 2,100 international delegates in 'real time' with Summit was simplicity itself.
Cons
The current version requires interface with a programmer to design in or make changes to on-line registration forms if the 'standard' provided isn't adequate - hopefully this will change in version 10 which is to be released in early 2010.
Overall
The most cost-effective event management program currently available - and it's a complete package too. Other - vastly more expensive - programs are supplied in modules none of which quite seems to do the job without investing more money in yet another bolt-on. The service back-up is second to none and the MIE Software staff are both knowledgeable and friendly.
Purchased Date: February 01, 2000
Director, The Conference TEam
December 17, 2009
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Pros
We use it extensively, including back office / reconciliations. Does everything we want and never a problem in getting support Support team are very helpful and we will purchase SEMP 11 as soon as it is available.
We love using Summit.
Cons
Online registration security is via encrypt/decrypt v secure line - however this was worked very well and we havent found it a problem
Overall
Yes, buy. Affordable, dependable and constant software updates come through. Happy to answer any queries....
Purchased Date: September 01, 2001
Operations Manager, I AM EVENTS
December 17, 2009
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Pros
1. Simple navigation of menus
2. Straight forward report generation
3. Page layout easy to view and naviagte around
4. Data input facilatied with ease and great use of auto -fill of fields
5. Importation of data from external sources a great benefit
6. Web intergration faciliates greater flexiability when recording data into the software.
7. The industry specific menus enables greater cature of clienst requirements and management.
8. The finanical mangement conponment of the software allows for greater control of the revenue and expenses per event.
9. The operational speed of the software is fantansic
10. The stability of the software is sound.
Cons
1. The lack of availibility to create customise reports and doucumentation in current version. This is not the case in the new Version11.
Overall
The Summit event management software package is far greater package to use than Events Pro. Having used Events Pro, the clunkiness of it operation coupled with its stability issues make the software frustratiiong to use. Summit provides great, simple to use functionality, that makes it ease to use and train new staff members entering the evnts industry.
