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atrium™ is a comprehensive, intelligent PM solution that is strategically designed for any property type, from independent properties to mid-market resort hotels to small management companies and everything in between. Based on Java technology, atrium™ provides the most flexible functionality currently available to the hospitality industry.
Fully integrated, atrium™ is a modular system that includes enriched standard functionality, and offers enhanced features in Interactive Property Views, Rate Management, Screen Configuration, Operations, Security and many other areas as well.
ICSS recognizes that timely and accurate information is extremely valuable in this competitive environment. Therefore, we proudly deliver – as part of the standard Atrium system – robust management tools, including:
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10 Year Performance Statistics by Date, Day, Week, Month, Year |
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Flash Property Status View, which includes historical and future forecasts |
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Availability Graph presenting peak periods of room usage in a 14-day snapshot |
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Volumes of standard reports with variables and filters |
| [Screenshot
of Atrium Property Status] |
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[To view a larger version, click on the image] |
An intuitive property management system, Atrium can be configured with tight controls and automated processes, including automatic:
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Enforcement of Business Rules |
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Guest Processes - Reserve, CheckIn, CheckOut, Cancel |
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Maintenance Work Orders |
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Housekeeper Assignments |
Navigating through the application is made easy with QuickClick™ functionality. Built for fast & easy maneuverability, and just a right-click away, QuickClick™ displays the tasks that can be executed from that screen. Although available in most modules, QuickClick™ is especially convenient in the Front Desk.
| FRONT DESK |
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ICSS’ goal is to develop Smart yet Simple property management systems by having 90% of all front desk functionality accessed and executed from a single screen.
| [Screenshot
of Atrium Guest Detail Screen] |
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[To view a larger version, click on the image] |
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Multiple screens allow simultaneous processing of Reservations, Arrivals, InHouse Guests, Departures, etc. A user can process a new reservation while waiting for a credit card transaction to complete in another screen.
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Processes can be invoked from six different places: Guest Detail Screen, WalkIn Detail Screen, Tape Chart, Floor Plan, Rooms List, 15 Day Availability Screen.
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10 second check-in and 10 second check-out can be achieved when all business rules are configured and fulfilled. |
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QuickClick, especially when used with Atrium’s interactive property views – Tape Chart, Floor Plan, 15-Day Availability - dramatically reduces training time and costs, and increases staff productivity.
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Extensive Groups functionality with block statistics by day, room type, rate code and sub-group. |
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Manage Groups and multiple arrivals per reservation, even with multiple arrival dates, departure dates, guest/shares, room types, rate codes and multiple sub-folios.
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| INTERACTIVE PROPERTY VIEWS |
| Atrium contains the following property views: |
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Tape Chart |
Atrium’s interactive tape chart provides much more than the traditional visual way of looking at your property on a room number basis.
| [Screenshot
of Atrium Interactive Tape Chart] |
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[To view a larger version, click on the image] |
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Displays room status in Date, Day & Season format over a 15-day period |
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Group Rooms Reserved, InHouse or Blocked are visually differentiated |
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Easily move the displayed 15-day period forward or backward in Day, Week, Month or Year periods |
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Sort and filter by Room Type, Group, Rates by Rate Code, Rates by Room Type or Rates by Number of Guests, all of which are possible within various time periods - Date, Week, Month, Year
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Click & Switch functionality provides for ease in swapping rooms of Inhouse guests or moving reservations |
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QuickClick™ tasks: |
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Display room details with photograph |
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Open stay detail |
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Open comments, flags, messages |
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Create new reservations and walk-ins |
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Show future reservations |
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Take rooms out of order |
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Display room usage history |
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Show projected room usage |
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Display all rates for an individual room |
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View off-market and out-of-order rooms |
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View and open Housekeeping and Maintenance work orders |
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Change room status (clean, dirty) |
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Floor Plan |
Just like the tape chart, Atrium’s interactive floor plan provides much more than a standard graphical depiction of your hotel’s floor plan.
| [Screenshot
of Atrium Interactive Floor Plan] |
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[To view a larger version, click on the image] |
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The Floor Plan Designer allows you to create detailed, unique and interactive floor plans for every Building, Floor and Area
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All of the QuickClick™ tasks available on the tape chart are also available with the floor plan |
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Graphically displays room status - Reserved, InHouse, Available, Off-Market, Out-of-Order |
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Group room status - Reserved, InHouse, Blocked - has a differentiated display |
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15 Day Availability |
A day-by-day chart, this interactive view is typically used to determine room availability by Room Type, and to get an overview of the property's occupancy.
| [Screenshot
of Atrium 15-Day Availability] |
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[To view a larger version, click on the image] |
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| AUDIT |
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Night Audit and Shift Audit procedures are fully configurable and can be automated as much as desired. The property defines the process, order and reporting requirements.

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Fully automated, partially-automated or manual processing |
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Temporarily close up to 10 days, allowing management to resolve any issues, thus accurately reflecting all statistics and revenues
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Choose which reports to include or exclude, including customized reports |
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Automatically direct reports to any printer on the network |
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Step-by-step tabs on the screen walk the user through the process, ensuring all tasks are completed |
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| RATE MANAGEMENT |
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Atrium’s Rate Management Module is by far the best in the industry. Hands down.
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Up to 10 Yield Management Levels |
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Yield management control of rate availability and rates by room type |
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Drill-down to set rate elements by Rate Code, Season, Occupancy and Room Type |
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Rates are customizable for each room type, by number of adults and children in the room and by day of week (weekday or weekend)
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Packages with revenue distribution and detailed or summary folios |
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4 Levels of Seasons - Base, Seasons, Sub-Seasons and Events - each with different rate offsets and penalties |
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Season-controlled minimum stay, cancellation and no-show penalties |
| [Screenshot
of Atrium Season Configuration] |
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[To view a larger version, click on the image] |
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Smart yet Simple doesn’t even come close to conveying the ease in setting up and managing your rates … even with unlimited Rate Codes, Room Types, Seasons, Sub-Seasons and Events! Imagine the freedom.
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| SCREEN CONFIGURATION |
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Flexible screen configuration allows you to adapt the Atrium PM system to your business, enabling greater management control of front desk processes.
| [Screenshot
of Atrium Screen Configuration] |
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[To view a larger version, click on the image] |
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Manipulate the Reservation and WalkIn screen order, deciding which section appears first for Guest, Company, Marketing fields
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20 customizable fields, enabling you to capture desired data for reporting and analysis |
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User-definable field level controls, configured independently for Reservation, CheckIn and Groups |
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| OPERATIONS |
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The definition and automation of Housekeeping and Maintenance tasks assists you in running a smooth operation while giving your property tight management control.
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Parameter-driven auto-creation of Work Orders by room usage, status, type and attributes |
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Automatic generation of Work Orders for pre-defined events (guest departure, guest stayover, moving portables) or pre-defined schedule (by day-of-month, day-of-week, days used, etc.)
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Based upon pre-defined sections, work orders can automatically be assigned to housekeepers |
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Automatic charges (per day or per stay) can be set up for portable and services usage |
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QuickAssign housekeepers based on room usage and housekeeper’s task point system |
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| SECURITY |
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The Security module controls user access to Atrium and grants security rights needed to perform certain tasks. An abundance of property parameters lies beneath the screens, enabling your property achieve operational efficiencies by streamlining and automating your business processes.
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Role-Based, User-Based and Field-Level Controls |
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Allows for view only access to individual screens and modules |
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Create and manage special User IDs which can be given out selectively when certain high-security tasks need to be performed (overbooking, voiding charges, and overriding some restrictions). Limited use definitions determine when the User ID will become invalid.
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Smart yet Simple.
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