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Atrium
Products >> Atrium

atrium™ is a comprehensive, intelligent PM solution that is strategically designed for any property type, from independent properties to mid-market resort hotels to small management companies and everything in between. Based on Java technology, atrium™ provides the most flexible functionality currently available to the hospitality industry.

Fully integrated, atrium™ is a modular system that includes enriched standard functionality, and offers enhanced features in Interactive Property Views, Rate Management, Screen Configuration, Operations, Security and many other areas as well.

ICSS recognizes that timely and accurate information is extremely valuable in this competitive environment. Therefore, we proudly deliver – as part of the standard Atrium system – robust management tools, including:


10 Year Performance Statistics by Date, Day, Week, Month, Year
INN-Client Server Systems
Flash Property Status View, which includes historical and future forecasts
INN-Client Server Systems
Availability Graph presenting peak periods of room usage in a 14-day snapshot
INN-Client Server Systems
Volumes of standard reports with variables and filters
[Screenshot of Atrium Property Status]
[To view a larger version, click on the image]

An intuitive property management system, Atrium can be configured with tight controls and automated processes, including automatic:

INN-Client Server Systems
Enforcement of Business Rules
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Guest Processes - Reserve, CheckIn, CheckOut, Cancel

Maintenance Work Orders
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Housekeeper Assignments

Navigating through the application is made easy with QuickClick™  functionality. Built for fast & easy maneuverability, and just a right-click away, QuickClick™  displays the tasks that can be executed from that screen. Although available in most modules, QuickClick™  is especially convenient in the Front Desk.


FRONT DESK

ICSS’ goal is to develop Smart yet Simple property management systems by having 90% of all front desk functionality accessed and executed from a single screen.

[Screenshot of Atrium Guest Detail Screen]
Atrium Guest Detail Screen
[To view a larger version, click on the image]



Multiple screens allow simultaneous processing of Reservations, Arrivals, InHouse Guests, Departures, etc. A user can process a new reservation while waiting for a credit card transaction to complete in another screen.
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Processes can be invoked from six different places: Guest Detail Screen, WalkIn Detail Screen, Tape Chart, Floor Plan, Rooms List, 15 Day Availability Screen.
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10 second check-in and 10 second check-out can be achieved when all business rules are configured and fulfilled.
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QuickClick, especially when used with Atrium’s interactive property views – Tape Chart, Floor Plan, 15-Day Availability - dramatically reduces training time and costs, and increases staff productivity.
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Extensive Groups functionality with block statistics by day, room type, rate code and sub-group.
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Manage Groups and multiple arrivals per reservation, even with multiple arrival dates, departure dates, guest/shares, room types, rate codes and multiple sub-folios.

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INTERACTIVE PROPERTY VIEWS

Atrium contains the following property views:  
Tape Chart Floor Plan 15 Day Availability

Tape Chart Tape Chart

Atrium’s interactive tape chart provides much more than the traditional visual way of looking at your property on a room number basis.
[Screenshot of Atrium Interactive Tape Chart]
Atrium Guest Detail Screen
[To view a larger version, click on the image]



Displays room status in Date, Day & Season format over a 15-day period
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Group Rooms Reserved, InHouse or Blocked are visually differentiated
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Easily move the displayed 15-day period forward or backward in Day, Week, Month or Year periods
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Sort and filter by Room Type, Group, Rates by Rate Code, Rates by Room Type or Rates by Number of Guests, all of which are possible within various time periods - Date, Week, Month, Year
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Click & Switch functionality provides for ease in swapping rooms of Inhouse guests or moving reservations
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QuickClick™  tasks:
 

Display room details with photograph

Open stay detail
INN-Client Server Systems Open comments, flags, messages
INN-Client Server Systems Create new reservations and walk-ins
INN-Client Server Systems Show future reservations
INN-Client Server Systems Take rooms out of order
INN-Client Server Systems Display room usage history
INN-Client Server Systems Show projected room usage
INN-Client Server Systems Display all rates for an individual room
INN-Client Server Systems View off-market and out-of-order rooms
INN-Client Server Systems View and open Housekeeping and Maintenance work orders
INN-Client Server Systems Change room status (clean, dirty)
 
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INTERACTIVE PROPERTY VIEWS
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Tape Chart Floor Plan

Just like the tape chart, Atrium’s interactive floor plan provides much more than a standard graphical depiction of your hotel’s floor plan.
[Screenshot of Atrium Interactive Floor Plan]
Atrium Guest Detail Screen
[To view a larger version, click on the image]



The Floor Plan Designer allows you to create detailed, unique and interactive floor plans for every Building, Floor and Area
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All of the QuickClick™  tasks available on the tape chart are also available with the floor plan
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Graphically displays room status - Reserved, InHouse, Available, Off-Market, Out-of-Order
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Group room status - Reserved, InHouse, Blocked - has a differentiated display
 
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INTERACTIVE PROPERTY VIEWS
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Tape Chart 15 Day Availability

A day-by-day chart, this interactive view is typically used to determine room availability by Room Type, and to get an overview of the property's occupancy.
[Screenshot of Atrium 15-Day Availability]
Atrium Guest Detail Screen
[To view a larger version, click on the image]



Displays availability in Date, Day & Season format over a 15-day period
INN-Client Server Systems
Filters for Blocks, Out-of-Order, Rates by Rate Code or Number of Guests, all of which are available within various time periods - Date, Week, Month, Year
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Easily move the displayed 15-day period forward or backward in Day, Week, Month or Year periods
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QuickClick™  tasks:
 

View room type details with photograph
INN-Client Server Systems Create a new reservation or walkin
INN-Client Server Systems Display rates for all room types
 
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INTERACTIVE PROPERTY VIEWS
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AUDIT

Night Audit and Shift Audit procedures are fully configurable and can be automated as much as desired. The property defines the process, order and reporting requirements.

MODULE highlights

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Fully automated, partially-automated or manual processing
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Temporarily close up to 10 days, allowing management to resolve any issues, thus accurately reflecting all statistics and revenues
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Choose which reports to include or exclude, including customized reports
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Automatically direct reports to any printer on the network
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Step-by-step tabs on the screen walk the user through the process, ensuring all tasks are completed

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RATE MANAGEMENT

Atrium’s Rate Management Module is by far the best in the industry.   Hands down.

 



Up to 10 Yield Management Levels
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Yield management control of rate availability and rates by room type
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Drill-down to set rate elements by Rate Code, Season, Occupancy and Room Type
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Rates are customizable for each room type, by number of adults and children in the room and by day of week (weekday or weekend)
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Packages with revenue distribution and detailed or summary folios
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4 Levels of Seasons - Base, Seasons, Sub-Seasons and Events - each with different rate offsets and penalties
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Season-controlled minimum stay, cancellation and no-show penalties

[Screenshot of Atrium Season Configuration]
Atrium Guest Detail Screen
[To view a larger version, click on the image]


Smart yet Simple
doesn’t even come close to conveying the ease in setting up and managing your rates … even with unlimited Rate Codes, Room Types, Seasons, Sub-Seasons and Events! Imagine the freedom.

 

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SCREEN CONFIGURATION

Flexible screen configuration allows you to adapt the Atrium PM system to your business, enabling greater management control of front desk processes.

[Screenshot of Atrium Screen Configuration]
Atrium Guest Detail Screen
[To view a larger version, click on the image]



Manipulate the Reservation and WalkIn screen order, deciding which section appears first for Guest, Company, Marketing fields
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20 customizable fields, enabling you to capture desired data for reporting and analysis
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User-definable field level controls, configured independently for Reservation, CheckIn and Groups

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OPERATIONS

The definition and automation of Housekeeping and Maintenance tasks assists you in running a smooth operation while giving your property tight management control.



Parameter-driven auto-creation of Work Orders by room usage, status, type and attributes
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Automatic generation of Work Orders for pre-defined events (guest departure, guest stayover, moving portables) or pre-defined schedule (by day-of-month, day-of-week, days used, etc.)
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Based upon pre-defined sections, work orders can automatically be assigned to housekeepers
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Automatic charges (per day or per stay) can be set up for portable and services usage
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QuickAssign housekeepers based on room usage and housekeeper’s task point system

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SECURITY

The Security module controls user access to Atrium and grants security rights needed to perform certain tasks. An abundance of property parameters lies beneath the screens, enabling your property achieve operational efficiencies by streamlining and automating your business processes

MODULE highlights
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Role-Based, User-Based and Field-Level Controls
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Allows for view only access to individual screens and modules
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Create and manage special User IDs which can be given out selectively when certain high-security tasks need to be performed (overbooking, voiding charges, and overriding some restrictions). Limited use definitions determine when the User ID will become invalid.

Smart yet Simple.


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ICSS’ Web Reservations module allows properties to take online reservations free of all fees and charges, including commissions, transaction fees and monthly service charges.

Download
Atrium Tri-Fold
Brochures.

For more information on any of our products, please contact us.

 

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