User Reviews

( 5 customer reviews )

Pros

Ease of Use, ease of roll-out.

Cons

Preventative Maintenance Function/Reminders.

Overall

I would recommend this system to people that need a simple, easily implemented work order system that allows database functions.

Pros

We have worked with Landport support services for the past few years and have fully enjoyed the continued developement and support they provide. We primarly use the Landport system to provide an on line request for services to our customers. They are provided direct access to our facilities department via the internet to request services which is then automatically dispatched to the assigned building engineer with a copy also sent to the assigned property manager. The customer is always able to monitor the development of their request along with managment tracking.

As part of our long term relationship we worked closely with Landoport on developing a system that provides additional customer support and accountability. It was suggested that in the event the engineer was not able to respond within an pre established time frame the request for service would then be automatically rerouted to the next available engineer to ensure our customer's request was being reviewed.

Cons

I wish I had more time to explore all the opertunities that Landport has to offer. I'm sure there is lots more to learn.

Overall

The Landport system has been an excellant tool and is well received by our engineers, property managers, owners, customers and clients.

Pros

can access system from any computer
changes are easily made
the system is great for tracking

Cons

There were small issues with the way we needed to tailor the system for our company's needs however the support staff was able to come up with creative solutions to meet our needs.

Overall

Landport is a great tool for our maintenace staff.

Pros

Landport has proven to be an excellent program in assisting us with our daily property management and work order facilitating. It has exceeded our expectations and provided us with a truly marketable assest for our tenants.

Cons

Offhand, I can't think of any cons that directly effect our business model.

Overall

I would highly recommend Landport to anyone who is eager to streamline their daily work order and preventive maintenance systems.

Pros

Ease of implementation, web based, customizable, excellent support and service.

Cons

None found as of yet.

Overall

Would strongly recommend if loking for a feature rich, cost effective, easy to implement ticket or work order system.