User Reviews

DirectLine by Megamation Systems

5.0

5 customer reviews

USER REVIEWS - All reviews

"DIrect Line review"
5.0
Version Info: N/A
Purchased Date: January 01, 2004

1st Processing Superintendent, Case Farms
March 09, 2011
Robert Ritchie
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

Excellent maintenance software programs.

Cons

I have nothing negative to say about system.

Overall

I would highly recommend megamation system to any company

"CBU MegaMation Implementation"
5.0
Version Info: N/A
Purchased Date: January 01, 2011

Manager - Facilities Operations, Cape Breton University
March 03, 2011
Rick Bickerton
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

This is my second launch of MegaMation in a facilities application. The previous instance was in a hospital setting and it went smoothly as well. Both applications were customized to meet my specific needs and this is an evolving process; not just an initial start-up service. Often they have had a better idea about how to meet my specific requests, sometimes in ways I hadn't even considered, and other times we've both had to go back to the drawing board. The outcome is always consistent though, we always get what we need.

Cons

In both places that I have used MegaMation, it is hard for the IT people and Privacy people to wrap their heads around the concept of off-site servers and not "buying" the software. The best analogy one can use is that we all use on-line banking with our personal information out there in an off-site server and we don't own the software.

Overall

Over the past 5 years I would estimate that I have recommended MegaMation to 50 organizations. The highest recommendation that I can reference is that the use of MegaMation was a condition of my accepting the position that I am in now.

"Saralee Lips Reveiw"
5.0
Version Info: N/A
Purchased Date: March 01, 2004

Maintenance Reliability Supervisor, Saralee
March 02, 2011
David Taylor
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Module based application
Total inventory control; able to link inventory to equipment and assets, also able to issue inventory to work orders.
Purchasing Module, able to generate purchase orders (auto reorder) based on min max levels
pm and work order interface, able to attach Microsoft word and excel docs to work orders and pm's.
Maintenance shift log, maintenance personnel are able to document work completed on there log approved by there supervisor. (Great function)
Maintenance KPI (KEY PROFORMACE INDICATERS) the system auto tracks KPI on a work order console dash board, Great function able to drill down to specific Equipment and people. The following are some we track.
1. Time planned
2. Time scheduled
3. Time documented
4. Inventory turn
5. PM Completion
6. % Maintenance down time.
This alone has pushed our TPM (total productive Maintenance) Program ahead.

Cons

I have no complaints, most maintenance organization only use 30% of there CMMS.
We use 95% of our system and have problems that are not addressed immediately.

Overall

Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs.
I use this tool everyday for maintenance work flow management, inventory tracking and purchasing. I have worked industrial maintenance for 25 years and by far this is the best CMMS tool I have used.

"My review of the Directline program"
5.0
Version Info: N/A
Purchased Date: June 01, 2009

Director of Facities Services, Olympic College
March 01, 2011
Bill Wilkie
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

This program is very easy to use, the reports are great and fast. The support is always there and if a question can not be answered at the time an answer will come in a very short time frame. When i help people start up the program it does not take a lot of time for them to be using a module.

Cons

There could be more web based items avalible to the system.

Overall

Keep up the good work!!!

"Preventive Maintenance"
5.0
Version Info: N/A
Purchased Date: September 01, 2010

Maintenance Planner/Scheduler, Sage V Foods
March 01, 2011
Buddy Curtis
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

They have a great search engine for all modules.

Cons

There are none at this time

Overall

I would highly recommend this software